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Crowne Plaza Knoxville Downtown University, an IHG Hotel

3.5 star property
Hotel with 24-hour fitness, near University of Tennessee

Choose dates to view prices

Photo gallery for Crowne Plaza Knoxville Downtown University, an IHG Hotel

Exterior
Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Bar (on property)
Reviews
9.0

Wonderful

Popular amenities

  • Pool
  • Restaurant
  • Gym
  • Breakfast available
  • 24/7 front desk24/7 front desk24/7 front desk
  • BarBarBar

Explore the area

Map
401 W Summit Hill Dr, Knoxville, TN, 37902
  • Popular LocationMarket Square2 min walk
  • Popular LocationKnoxville Convention Center8 min walk
  • Popular LocationUniversity of Tennessee15 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)18 min drive

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Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

8.8/10 Excellent
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.5/10 Exceptional
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.6/10 Exceptional
  • 300.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Communications, Transfer Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible (Communications, Transfer Shower)

10/10 Exceptional
  • 300.00 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed with Sofa bed

9.1/10 Wonderful
  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

9.2/10 Wonderful
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed

  • 600.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Transfer Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Communications, Transfer Shower)

10/10 Exceptional
  • 300.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 600.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed (Top Floor)

10/10 Exceptional
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Knoxville
Pool
Pet friendly
Free WiFi
Restaurant
8.8 out of 10, Excellent, (1205)
The price is $222
per night
$261 total
includes taxes & fees
Jun 22 - Jun 23
Hilton Knoxville

About the neighborhood

Knoxville

Crowne Plaza Knoxville Downtown University, an IHG Hotel places you in Downtown Knoxville, within a leisurely stroll of popular sights such as University of Tennessee and Knoxville Convention Center. This 195-room hotel welcomes guests with conveniences like a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Market Square - 2 min walk
  • Tennessee Theatre - 7 min walk
  • Knoxville Convention Center - 8 min walk
  • University of Tennessee - 15 min walk
  • Neyland Stadium - 3 min drive

Getting around

  • The nearest major airport is McGhee Tyson Airport (TYS): 19-min drive, 12.8 mi/20.7 km.

Restaurants

  • ‪Stock & Barrel - ‬2 min walk
  • ‪Downtown Grill & Brewery - ‬4 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪J.C. Holdway - ‬5 min walk
  • ‪Coffee & Chocolate - ‬5 min walk

About this property

Crowne Plaza Knoxville Downtown University, an IHG Hotel

Hotel with 24-hour fitness, near University of Tennessee
Guests of Crowne Plaza Knoxville Downtown University, an IHG Hotel have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 15 per day. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mahogany's Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 15,670 square feet of conference space
  • 24-hour business center

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 55-inch Smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 40.00 per stay
  • Dogs and cats only
  • Pet weight must not exceed 100 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 45.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 17.00 per person
  • Self parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 40.00 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Frequently asked questions

Is free cancellation available at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Crowne Plaza Knoxville Downtown University, an IHG Hotel offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Knoxville Downtown University, an IHG Hotel on Jul 4, 2024 start from $121.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Crowne Plaza Knoxville Downtown University, an IHG Hotel?

This hotel is situated in Downtown Knoxville, just steps from Market Square and Tennessee Vallley of Authority, and within a short walk of Tennessee Theatre. You'll also find Neyland Stadium and Knoxville Zoo within a short drive.

Is there parking available at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Yes, parking is offered for USD 15 per day with in/out privileges. Electric car charging and wheelchair-accessible van parking are also available for guests.

Does Crowne Plaza Knoxville Downtown University, an IHG Hotel have a casino on the premises?

No, Crowne Plaza Knoxville Downtown University, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

What do couples enjoy most about Crowne Plaza Knoxville Downtown University, an IHG Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Crowne Plaza Knoxville Downtown University, an IHG Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Knoxville Downtown University, an IHG Hotel feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Knoxville Downtown University, an IHG Hotel serves buffet breakfast for a surcharge each morning at Mahogany's Restaurant.

Does Crowne Plaza Knoxville Downtown University, an IHG Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Crowne Plaza Knoxville Downtown University, an IHG Hotel for a fee of USD 40.00 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 40.00 per stay is collected.

Does Crowne Plaza Knoxville Downtown University, an IHG Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Knoxville Downtown University, an IHG Hotel?

The closest major airport to Crowne Plaza Knoxville Downtown University, an IHG Hotel is McGhee Tyson Airport (TYS), which is 12.8 mi away (19 minutes by car).

Are there rooms with balconies at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

No, at Crowne Plaza Knoxville Downtown University, an IHG Hotel, there aren't any guestrooms that list a balcony.

Crowne Plaza Knoxville Downtown University, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 702 out of 1006 reviews" "
Rating 8 - Good. 192 out of 1006 reviews" "
Rating 6 - Okay. 50 out of 1006 reviews" "
Rating 4 - Poor. 34 out of 1006 reviews" "
Rating 2 - Terrible. 28 out of 1006 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

david

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very nice property for the $$.
Stayed 1 night in Mar 2024

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very attractive and clean hotel, great amenities
Stayed 1 night in Mar 2024

6/10 Okay

Miguel, Chicago

Traveled with family and small children
Liked: Cleanliness, staff & service
For a 200 dlls a night i was expecting more, it is a so so hotel, definitely last time I stay here
Stayed 1 night in Mar 2024

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable city and a wonderful hotel venue
Stayed 1 night in Mar 2024

8/10 Good

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Reginald, Ashburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was all good. We were very impressed with the property. Would stay at again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Helene

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well taken care of hotel
Stayed 5 nights in Feb 2024

10/10 Excellent

Catherine

Stayed 1 night in Feb 2024