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Candlewood Suites Hartford Downtown, an IHG Hotel

2.5 star property
Hotel with free parking, near XL Center

Choose dates to view prices

Photo gallery for Candlewood Suites Hartford Downtown, an IHG Hotel

Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Exterior
Fitness facility
Premium bedding, pillowtop beds, desk, laptop workspace
Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • KitchenKitchenKitchen
  • Pet friendlyPet friendlyPet friendly
  • GymGymGym
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
370 Market Street, Hartford, CT, 06120
  • Popular LocationXL Center12 min walk
  • Popular LocationXfinity Theatre12 min walk
  • Popular LocationConnecticut Convention Center15 min walk
  • AirportHartford, CT (BDL-Bradley Intl.)19 min drive

Room options

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio, 1 King Bed, Accessible (Accessible Tub)

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom

9.1/10 Wonderful
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed

9.4/10 Wonderful
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.8/10 Excellent
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

9.2/10 Wonderful
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds

8.6/10 Excellent
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite

8.9/10 Excellent
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Best Western Hartford Hotel & Suites
Pool
Breakfast included
Parking included
Free WiFi
8.0 out of 10, Very Good, (1003)
The price is $169
per night
$195 total
includes taxes & fees
Jun 15 - Jun 16
Best Western Hartford Hotel & Suites

About the neighborhood

Hartford

Candlewood Suites Hartford Downtown, an IHG Hotel places you in Downtown Hartford, within a leisurely stroll of popular sights such as XL Center and Xfinity Theatre. This 81-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Dunkin' Donuts Park - 4 min walk
  • XL Center - 12 min walk
  • Xfinity Theatre - 12 min walk
  • Bushnell Park - 14 min walk
  • Connecticut Convention Center - 15 min walk

Getting around

  • Hartford Union Station - 15 min walk
  • The nearest major airports are:<br />Bradley Intl. Airport (BDL): 19-min drive, 15 mi/24.2 km<br /> Westfield, MA (BAF-Barnes Municipal): 46-min drive, 39.9 mi/64.2 km<br /> <p>The preferred airport is Bradley Intl. Airport (BDL). </p>

Restaurants

  • Dunkin' - 10 min walk
  • Semilla Cafe + Studio - 6 min walk
  • The Brownstone - 11 min walk
  • City Steam Brewery Cafe - 8 min walk
  • Burger King - 11 min walk

About this property

Candlewood Suites Hartford Downtown, an IHG Hotel

Hotel with free parking, near XL Center
Guests of Candlewood Suites Hartford Downtown, an IHG Hotel enjoy a gym, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center and laundry facilities.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers. Other amenities include kitchens, refrigerators, and microwaves. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Pool

Family friendly

  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per stay
  • Pet weight must not exceed 80 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel
Candlewood Suites Hartford Downtown, an IHG Hotel Hartford
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel Hartford

Frequently asked questions

Is free cancellation available at Candlewood Suites Hartford Downtown, an IHG Hotel?

Candlewood Suites Hartford Downtown, an IHG Hotel offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites Hartford Downtown, an IHG Hotel?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Hartford Downtown, an IHG Hotel on Jun 3, 2024 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Candlewood Suites Hartford Downtown, an IHG Hotel?

This hotel is situated in Downtown Hartford within a short 12-minute walk of XL Center and also 12 minutes on foot from Xfinity Theatre. You'll also find Dunkin' Donuts Park and Connecticut Science Center less than a mile away.

Is there parking available at Candlewood Suites Hartford Downtown, an IHG Hotel?

Yes, self parking is offered for free at the hotel. You'll find a max of 1 space per unit.

Does Candlewood Suites Hartford Downtown, an IHG Hotel have a casino on the premises?

No, Candlewood Suites Hartford Downtown, an IHG Hotel doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Hartford Downtown, an IHG Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Candlewood Suites Hartford Downtown, an IHG Hotel?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a kitchen, and free Internet access.

Does Candlewood Suites Hartford Downtown, an IHG Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Hartford Downtown, an IHG Hotel have a restaurant that serves breakfast?

No, Candlewood Suites Hartford Downtown, an IHG Hotel doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Hartford Downtown, an IHG Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites Hartford Downtown, an IHG Hotel for a fee of USD 75.00 per pet, per stay.

Are there connecting rooms at Candlewood Suites Hartford Downtown, an IHG Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Candlewood Suites Hartford Downtown, an IHG Hotel?

The closest major airport to Candlewood Suites Hartford Downtown, an IHG Hotel is Bradley Intl. Airport (BDL), which is 15 mi away (19 minutes by car). Another top airport is Westfield, MA (BAF-Barnes Municipal), which is around 27.4 mi away.

Can I book a room with a balcony at Candlewood Suites Hartford Downtown, an IHG Hotel?

No, there aren't any guestrooms with balconies at Candlewood Suites Hartford Downtown, an IHG Hotel.

Candlewood Suites Hartford Downtown, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 253 out of 584 reviews" "
Rating 8 - Good. 175 out of 584 reviews" "
Rating 6 - Okay. 76 out of 584 reviews" "
Rating 4 - Poor. 38 out of 584 reviews" "
Rating 2 - Terrible. 42 out of 584 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff
Stayed 4 nights in May 2024

6/10 Okay

Wayne

Liked: Cleanliness
Stayed 3 nights in Apr 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

erin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was full of transient/homeless people. There were people openly smoking marijuana in the hallway, the lock on our door did not work (of which I have a video) and the room smelled like smoke, despite the promise that this was a "non-smoking" property. I was in Hartford with my 16 year old daughter for a volleyball tournament and we had to leave this hotel after an hour because we were not SAFE. I am currently seeking a refund of this DISGUSTING hotel.
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ashaquanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hartford for a weekend
Nice Property. Everything was clean and comfortable. ne complaint -- the pool was freezing cold. Not a particularly good area in the city. Appears to be a lot of "renewal construction" going on in the neighborhood around the hotel. However, the downtown area is easily walkable from the hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a nice size and was very clean. It had all the essentials needed in the kitchen area. The staff was great.
Stayed 1 night in Feb 2024