My vehicle was stolen on this property. I parked near the door and the hotel had no information to offer me. They said they didn’t have cameras i was very very upset
Very Clean
I like that there was a bar down stairs snd indoor pool due to cold weather
Location/value
It was disappointing that there wrre no extra towels av
Very clean, rooms are depressing! Why? Have ever been to a motel or hotel room that did not have pictures hanging or fake plants in the room; very very depressing; This is the major problem, when you check in , they should tell you that because of coco, they don’t automatically clean the room, you have to request. No problem, tell me this at check in!
I would like to give this excellent hotel building and its staff five stars. However, I must give an overall rating of four stars, as the shortage of people to fill jobs at hotels in the Detroit area resulted in no one ever coming to my room to empty the trash. Nonetheless, every other aspect of the hotel was very clean.
Inside the sideborad of the bed was old toenails and llots of dust and other particles. This was very disappointing because everything wlse was immaculate!
Worst hotel stay ever!!! Unclean rooms, no working kitchen, dirty towels, amenities.... overa a horrendous stay. My family and I will NOT be returning.
My room was clean I just did not have a blow dryer, or an iron and my neighbors was too loud, the kids was in the pool with food, but the staff was wonderful and nice
It was a great property just was closed because of COVID
Nice stay, the room was clean and the staff were nice
The floor in our room and bathroom looked like they had not been cleaned in a while. And the bathroom sink kept backing up. We found the sink filthy several times after it had backed up. Also, there was a black sticky spot on one of the bed pillowcases. I found it disturbing when twice someone tried to open our door on the first night of our stay. We don't plan to stay at this Marriott again.
Clean rooms and super professional staff. Ive stayed at the Westin nearby and Best Western but this has far surpaased them both as far as clealiness and hospitality!
It was nice. The ppl were friend and on point with info and customer service
Located within 2 miles (3 km) of DMC Sinai-Grace Hospital, Detroit Marriott Southfield is within 3 miles (5 km) of Lawrence Technological University. This 226-room hotel has a restaurant along with conveniences like an indoor pool and a 24-hour gym.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served each morning for a fee.
Guests can expect free WiFi and Smart TVs with cable channels and Netflix. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, ironing boards, and desks. Housekeeping is available on request.
Guests of Detroit Marriott Southfield have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Thank you visiting the Detroit Marriott Southfield and we look forward to hosting you soon again in the future!
Thank you for staying with us!
My vehicle was stolen on this property. I parked near the door and the hotel had no information to offer me. They said they didn’t have cameras i was very very upset
I sincerely apologize regarding this experience. We are committed to our guest experience. Rest assured this has and will continue to be handled to the best of our abilities internally and will help be a resource help bring resolution to this issue. Please connect with us if there is any further action we can take to assist.
Very Clean
Thank you for staying and the review
Thank you for staying with us and we hope you return soon.
I like that there was a bar down stairs snd indoor pool due to cold weather
Thank you for the 4 out of 5 review and we hope to see you again soon.
Location/value
Thank you for the 4 out of 5 review and we hope to see you again soon.
It was disappointing that there wrre no extra towels av
I'm sorry there were towels available at the time and I will work on how we can provide better service.
Very clean, rooms are depressing! Why? Have ever been to a motel or hotel room that did not have pictures hanging or fake plants in the room; very very depressing; This is the major problem, when you check in , they should tell you that because of coco, they don’t automatically clean the room, you have to request. No problem, tell me this at check in!
I'm sorry you did not enjoy the style of our rooms. Pictures hanging in rooms are not considered modern in the new style of rooms. It is listed on the website that Rooms cleaned upon request but its understandable that it was missed. Thank you so much for staying with us.
Thank you so much for staying with us!