After we checked in, our room was assigned to someone else. The other person tried to get in in the middle of the night. It is huge safety issue. I woke up with the noise when some one tried to open the door. The front desk had made a mistake and assigned our room to another person . I was so scared and stayed awake all night. This is really scary. Will never ever stay in this place. Front desk staff is very irresponsible and not doing their job properly and putting others safety at risk.
Located within 2 miles (3 km) of Bachman Lake Park, Holiday Inn Dallas Market Ctr Love Field, an IHG Hotel is within 3 miles (5 km) of UT Southwestern Medical Center. This 200-room hotel welcomes guests with a restaurant and conveniences like an outdoor pool and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
34-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free long-distance calls are also available.
Holiday Inn Dallas Market Ctr Love Field, an IHG Hotel features an outdoor pool, a gym, and meeting rooms. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
After we checked in, our room was assigned to someone else. The other person tried to get in in the middle of the night. It is huge safety issue. I woke up with the noise when some one tried to open the door. The front desk had made a mistake and assigned our room to another person . I was so scared and stayed awake all night. This is really scary. Will never ever stay in this place. Front desk staff is very irresponsible and not doing their job properly and putting others safety at risk.
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back again soon for another fantastic stay.Sincerely, Hotel Manager
Dear Guest,We're deeply sorry to hear about your experience. Your safety and comfort are our top priorities, and it's concerning to learn about the mix-up with your room assignment. We apologize for the inconvenience and anxiety this caused you. Rest assured, we take this matter very seriously, and we'll be reviewing our procedures to prevent such incidents from happening again. We understand your decision not to stay with us again, but if you reconsider, we'd like the opportunity to regain your trust.Sincerely, Hotel Manager