We don't like the place. It stinks. I am very disappointed.
Awesome staff. They were kind, attentive and extremely helpful. Made me want to stay longer. I highly recommend this hotel to everyone!!!!
The hotel was convenient to various attractions. However, the treadmills were not functioning due to broken screen and no power to unit. The pillows in the room were thin and not comfortable. The television remote only changes the channel and did not function to turn tv on/off nor change tv volume.
Dingy place with overall old and dated. Need a gut rehab
Room was hot, nosy and not clean ( especially the shower and bathroom).
Friendly staff
The overall stay was good, the only downside was having no hot water.
I loved the lobby gathering area and the friendliness of the front desk staff.
The staff was not very accommodating, nor friendly, the rooms were dirty the food was cold and overcooked
Have a very nice stay,
Staff was nice,rooms & food area clean for how busy it was
The heat didn't work and they changed my room without computation .
The staff were very welcoming.
Woodfield Mall is a short stroll from HYATT house Chicago/Schaumburg, and other popular attractions like LEGOLAND® Discovery Center are within a couple of miles (3 km). This 3.5-star hotel has 134 guestrooms and offers free in-room WiFi, free self parking, and a gym.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:00 AM.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Kitchens, MP3 docks, and sitting areas are other standard amenities. Weekly housekeeping is available.
At HYATT house Chicago/Schaumburg, guests have access to a gym, a sauna, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, a meeting room, and a computer station.
We don't like the place. It stinks. I am very disappointed.
Awesome staff. They were kind, attentive and extremely helpful. Made me want to stay longer. I highly recommend this hotel to everyone!!!!
Thank you for choosing your stay with us. I am glad to hear that you enjoyed your time with us.Regards,Surti ChadhaGeneral Manager
The hotel was convenient to various attractions. However, the treadmills were not functioning due to broken screen and no power to unit. The pillows in the room were thin and not comfortable. The television remote only changes the channel and did not function to turn tv on/off nor change tv volume.
Thank you for your feedback, I sincerely apologize for your experience, I will have our housekeeping and maintenance departments rectify these issue immediately.
Dingy place with overall old and dated. Need a gut rehab
Thank you for responding to our survey, we appreciate your feedback regarding your stay.We do have a room renovation set for after the summer, hope to see then.
Thank you for taking our survey, I am sorry to hear that you stay was not a 100% satisfactory and I was hoping to get some more details regarding our score
Room was hot, nosy and not clean ( especially the shower and bathroom).
Mark I am extremely sorry to hear about your experience, I will be following up with our Housekeeping department for a follow up.- I sincerely appreciate your feedback
Thank you for taking our review, I am sorry to hear that you did not have satisfactory stay at the Hyatt House
Friendly staff
Zeki,Thank you for staying with us. We appreciate your feedback!
The overall stay was good, the only downside was having no hot water.
Thank you for staying with us. We appreciate your feedback!
I want to extend my deepest apologies for the unacceptable experience you had during your recent stay with us. Your feedback is deeply concerning, and I want to assure you that we are taking immediate action to address and rectify the extensive issues you encountered.