Only one elevator per floor worked which caused long wait times. The Placery is a nice little eatery in the hotel with wine, salads, chips. There's also a full service restaurant in the hotel. We had a king room and it was massive. Would stay here again.
Our room smelled like chlorine. The building is not in the best condition.
The staff is top notch..always smiling and willing to help in any way.
For the price of this property the beds were literally spring mattresses, we woke up hurting so much. The room is nice, but certainly not what was to be expected for a Hyatt place.
Nice hotel, food and entertainment are mare steps away.
This in a serviced Condominium not a hotel
Room was comfortable and clean. Staff was helpful.
The Fahrenheit was everything best food we had in a while.
While the staff was friendly they were unprofessional in their dress. Some were in uniform, some were not. It made it unclear who worked there.
-Convert Charging stations to superchargers to reduce parking charge time. OR negotiate to place Super chargers in the open parking. OR Hotel owners purchase parking lot adjacent to hotel. Thank You - Make an entrance go down from the adjoining parking lot directly to the hotel front entrance.
it was good to stay here
Elevator was.
Large corner suite was great. Close to Spectrum center
Nice front desk staff
Located in Uptown Charlotte, Hyatt Place Charlotte Downtown is within a 5-minute walk of popular attractions such as Spectrum Center and Queen City Quarter. This 172-room, 3-star hotel has free breakfast, a 24-hour gym, and free in-room WiFi.
Free full breakfast is included with your stay and awaits you on weekends. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.
Flat-screen TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Other standard amenities include MP3 docks, sofa beds, and refrigerators.
Guests staying at Hyatt Place Charlotte Downtown enjoy a children's pool, a 24-hour gym, and a rooftop terrace. Valet parking is offered for USD 38 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
Only one elevator per floor worked which caused long wait times. The Placery is a nice little eatery in the hotel with wine, salads, chips. There's also a full service restaurant in the hotel. We had a king room and it was massive. Would stay here again.
Thank you for rating us a 5 out of 5!We are glad you enjoyed your stay with us and look forward to seeing you again.
Thank you for rating us a 5 out of 5!We are happy you chose to stay with us, and we look forward to seeing you again.
Our room smelled like chlorine. The building is not in the best condition.
Thank you for your feedback!We made sure to have our maintenance team address this odor accordingly.
The staff is top notch..always smiling and willing to help in any way.
Thank you for rating us a 5 out of 5!We truly appreciate your feedback on how our staff is top notch. We look forward to seeing you again.
For the price of this property the beds were literally spring mattresses, we woke up hurting so much. The room is nice, but certainly not what was to be expected for a Hyatt place.
Thank you for your feedback!We want to truly apologize that our mattresses did not meet your expectations. We have noted this for a follow up to make sure we accommodate future guests with better comfort.
Nice hotel, food and entertainment are mare steps away.
Thank you for rating us a 5 out of 5!We are happy that you enjoyed your stay with us, and we look forward to seeing you again.
This in a serviced Condominium not a hotel
Thank you for your feedback.We apologize that our property did not meet your expectations.
Thank you for rating us a 5 out of 5!We look forward to seeing you again.
Thank you for your feedback!We truly apologize that your stay with us led to a rating of 3 out of 5. Please briefly explain the reason for this rating and we will work to better ourselves.