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Grand Royal Lagoon

2.5 star property
Lakefront Cancun hotel in Zona Hotelera with marina

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Photo gallery for Grand Royal Lagoon

Outdoor pool
Outdoor pool
Standard Room, Pool View ( subject to availability) | In-room safe, desk, blackout drapes, iron/ironing board
Outdoor dining
Reception
Reviews
7.0

Good

Popular amenities

  • Pool
  • Room serviceRoom serviceRoom service
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Calle Quetzal No 8-a, Cancun, QROO, 77500
  • Popular LocationCancun Convention Center19 min walk
  • Popular LocationTortuga Beach3 min drive
  • Popular LocationLa Isla Shopping Mall6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive

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Room options

View all photos for Standard Room, Pool View ( subject to availability)

Standard Room, Pool View ( subject to availability) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Pool View ( subject to availability)

7.2/10 Good
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard

In-room safe, desk, blackout drapes, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

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$77 total
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Jun 23 - Jun 24
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About the neighborhood

Cancun

Located in Zona Hotelera, Grand Royal Lagoon is within a mile (2 km) of popular sights such as Cancun Convention Center and Tortuga Beach. This 34-room hotel welcomes guests with conveniences like a restaurant, a marina, and an outdoor pool.

What's nearby

  • Cancun Convention Center - 19 min walk
  • Forum Beach - 3 min drive
  • Tortuga Beach - 3 min drive
  • La Isla Shopping Mall - 6 min drive
  • Chac Mool Beach - 7 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 25-min drive, 15.2 mi/24.5 km.

Restaurants

  • ‪Señor Frogs - ‬5 min drive
  • ‪Club InterContinental - ‬7 min walk
  • ‪Taqueria los Chachalacos - ‬3 min drive
  • ‪The Surfin Burrito - ‬5 min drive
  • ‪Natura - ‬5 min drive

About this property

Grand Royal Lagoon

Lakefront Cancun hotel in Zona Hotelera with marina
Guests staying at Grand Royal Lagoon enjoy access to a marina, an outdoor pool, and free WiFi in public areas. There's free parking and an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Additional amenities include express check-in, express check-out, and a terrace.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include safes, ironing boards, and desks.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site

Food and drink

  • A restaurant

Things to do

  • Outdoor pool
  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Marina
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator on request
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 450
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: MXN 450 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-6:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Grand Royal Lagoon
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel
Royal Lagoon
Grand Royal Lagoon Hotel Cancun
Grand Royal Lagoon Hotel
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel Cancun

Frequently asked questions

Is free cancellation available at Grand Royal Lagoon?

Grand Royal Lagoon offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Grand Royal Lagoon?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Grand Royal Lagoon on Jun 12, 2024 start from $48.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Grand Royal Lagoon?

This hotel is situated in Zona Hotelera within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Playa Ancha. You'll also find La Isla Shopping Mall and Forum Beach within a short drive.

Is there parking available at Grand Royal Lagoon?

Yes, self parking and long-term parking are offered for free at the hotel.

Does Grand Royal Lagoon include a casino?

No, Grand Royal Lagoon doesn't have a casino.

Will I find an indoor pool at Grand Royal Lagoon?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Grand Royal Lagoon good for couples?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a restaurant, and a marina.

Does Grand Royal Lagoon have a hot tub?

No, there isn't a spa tub at this hotel.

Does Grand Royal Lagoon have a restaurant with a breakfast menu?

No, Grand Royal Lagoon doesn't have a restaurant that serves breakfast.

Will Grand Royal Lagoon allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Royal Lagoon.

Does Grand Royal Lagoon have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Grand Royal Lagoon?

The closest major airport to Grand Royal Lagoon is Cancun Intl. Airport (CUN), which is 15.2 mi away (25 minutes by car).

Can I book a room with a balcony at Grand Royal Lagoon?

No, at Grand Royal Lagoon, there aren't any guestrooms that list a balcony.

Grand Royal Lagoon Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 169 out of 824 reviews" "
Rating 8 - Good. 273 out of 824 reviews" "
Rating 6 - Okay. 206 out of 824 reviews" "
Rating 4 - Poor. 101 out of 824 reviews" "
Rating 2 - Terrible. 75 out of 824 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Tyler

Stayed 1 night in Mar 2024

10/10 Excellent

Davis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable
Stayed 1 night in Feb 2024

8/10 Good

adolfo

Traveled with family
Stayed 2 nights in Feb 2024

6/10 Okay

Pedro

Traveled with family
Good location. It´s Ok for the pice
Stayed 1 night in Jan 2024

8/10 Good

Larissa, Calgary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel for the price.
Stayed 10 nights in Jan 2024

8/10 Good

Michelle Ann Del

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Expedia had pictures of a room that doesn’t exist at this small hotel. Unfortunately, I booked the room that doesn’t exist. Hotel staffer Francisco was very helpful. The next day he was able to offer a room, while not the room I had booked, the room offered was a good alternative for us. This is a very basic hotel. If you want frills, go somewhere else. Cable TV is Spanish language only. Our stay was very pleasant. Location is close to shopping and restaurants. We will stay here again.
Stayed 8 nights in Jan 2024

4/10 Poor

Abram

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Jorge A

Traveled with family
Disliked: Property conditions & facilities, room comfort
Terrible
Solamente diré que es el peor lugar en Cancún en donde me he hospedado.
Stayed 1 night in Dec 2023

8/10 Good

Asela

Liked: Cleanliness, staff & service
Everything was good, excellent services!!

2/10 Terrible

Manuel

Stayed 9 nights in Oct 2023