Great time! Staff was wonderful!!
This is a great value resort. When reading some negative reviews, I think these people may have just had unreasonable expectations. The staff were so friendly. The place was super clean. The food was great! We liked the buffet, especially breakfast. For lunch I opted for a sandwich from the deli and my daughter, a hamburger. Fresh veggies and fruit available. Pool areas well kept. We did Marco Polo one night, and though not fine dining, it was a nice break from buffet. They do daily activities at the pool, which I could have lived without, but I know a lot of people are into that thing. Amazing beach access. The beach isn’t very wide along that part of the shoreline but the water is beautiful. Rooms was as pictured and clean. AC was too cold if anything, we turned it off at night. Yes you can hear your neighbors through the adjoining door. I brought ear plugs for this reason and they worked live a charm. This is a more family friendly resort as it’s situated pretty far from the party zone. This is one of the reasons why we liked it so much. Convenient airport access, getting an Uber also no problem. We also rented a car and were able to park it in a free lot on the property with no issue. I would recommend this without hesitation for someone looking for a family friendly, smaller, quieter place to stay.
We like every thing over there
Excellent service. The beach was beautiful but the waves too strong to swim.
I read a lot of reviews before my stay at this property. Here is my honest opinion from someone who takes a few trips a year and has been to Cancun several times before… The staff is AMAZING. They are always offering assistance, they are friendly and welcoming. Not sure why there are several comments stating otherwise. The property has a great beach area with lounge chairs; first come first serve. The grounds are kept very clean including restrooms, buffet area, and our room was cleaned daily. There is an adult only pool that is quieter with a hot tub in addition to the other pools with ‘entertainment’ throughout the day. This resort is on the smaller side. The pool closed daily at 6 pm and they did not serve alcohol past 11pm so if you are looking for a big party resort this is NOT IT. My only complaint (and barely a complaint), was the food. I am someone who will eat just about anything and not particular. However, the food seemed to be lacking seasonings. BUT… the buffet each day had so so many options, biggest resort buffet I’ve been to so there was always something I found that I enjoyed. They also have 4 on site restaurants that you can dine in for dinner each day. The ‘deli’ is a great lunch option. You won’t go hungry here! Overall, our stay was great and I’d return in a heart beat!
- hospitality was perfect. -The food was mediocre. Very disappointed. -Kids in the bar til closing. Next time we will go to adults only because the amount of children running around in there was ridiculous. -The swim up bar in the pool was nice but there was no outside bar to enjoy. The only place to hang out is in the lawn chairs by pool.
This is a lovely property and the beach is perfect! It's smaller than other properties so you do give up some extras the other larger properties have but in exchange it's not as crowded - so it really comes down to personal preference and what matters to you. Staff is wonderful and accommodating The property is very clean and well maintained The pool are is not super slippery which is nice The walls are thin so you can hear everything in the hallway - we originally had a room by the elevator and it was so loud so we asked to move, they were so nice and the second room had a better view. However, it was just as loud. The food is just okay... The buffet is good but not great and the restaurants that need reservations really aren't worth waiting for. As it's not super crowded, you don't have to fight the crowd for a good spot at the beach or pool - but there is no drink/food service down on the beach (which is fine by me). The have a little cafe where you can get pastry, coffee, and sandwiches, it's open from 7-7 and it's perfect to get a snack and coffee. I do wish it was open a little later though. Overall, super friendly, very clean and well maintained. The beach and pool area were wonderful. The noise and "okay" food are the only thing that would keep me from returning.
Good
Everything went perfectly. We had no complaints.
Will be coming back next year
Loved it
Unfortunately, we had a bad experience at GR Solaris. We paid extra to have ocean view but they gave us partial view and said you need to pay more to get full ocean view, this is scam. You mentioned ocean view not partial. You definitely need to upgrade your website and mention partial view and stop trick people. There was a common door between rooms, and when I asked them to give us a private room, they said all hotel’s room is like that. we suffered from next room noise. All restaurants looks like out of AC and so hot. The food quality was SO horrible, not tasty and looks junk. Buffet had not that much option and was so bad. We only liked Marco Polo restaurant’s food. Zai restaurant served trash food,( three tray with few sushi as their buffet). My wife ordered soup and they brought warmed salty water with some uncooked veggies. I think that restaurant has to be close. Limited of chairs and umbrella around pool and beach. Anyway front desk and most personnel were great, friendly and nice. But we won’t book anymore with GR Solaris. Highly not recommend this hotel.
Located in Zona Hotelera, GR Solaris Cancun & Spa - All Inclusive is within a 10-minute walk of popular sights such as Iberostar Cancun Golf Course and El Rey Ruins. This 306-room, 4-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.
This property is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.
Guests can expect free WiFi and LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, free minibar items, and coffee makers. Housekeeping is available on request.
Guests of GR Solaris Cancun & Spa - All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet parking is available if you drive. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and an outdoor tennis court.
Great time! Staff was wonderful!!
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards
This is a great value resort. When reading some negative reviews, I think these people may have just had unreasonable expectations. The staff were so friendly. The place was super clean. The food was great! We liked the buffet, especially breakfast. For lunch I opted for a sandwich from the deli and my daughter, a hamburger. Fresh veggies and fruit available. Pool areas well kept. We did Marco Polo one night, and though not fine dining, it was a nice break from buffet. They do daily activities at the pool, which I could have lived without, but I know a lot of people are into that thing. Amazing beach access. The beach isn’t very wide along that part of the shoreline but the water is beautiful. Rooms was as pictured and clean. AC was too cold if anything, we turned it off at night. Yes you can hear your neighbors through the adjoining door. I brought ear plugs for this reason and they worked live a charm. This is a more family friendly resort as it’s situated pretty far from the party zone. This is one of the reasons why we liked it so much. Convenient airport access, getting an Uber also no problem. We also rented a car and were able to park it in a free lot on the property with no issue. I would recommend this without hesitation for someone looking for a family friendly, smaller, quieter place to stay.
Thank you for choosing our GR Solaris Cancun as the destination for your vacation trip.It is an honor to read how much we succeed in exceeding your expectations with our outstanding service and activities. Allow us to let you know that our goal is to make your holidays a unique and unforgettable experience, being very attentive to your needs. Thank you very much for taking the time to share your comments.We are always pleased to be your second home when you're in the area!!
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards
We like every thing over there
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards
Excellent service. The beach was beautiful but the waves too strong to swim.
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.
I read a lot of reviews before my stay at this property. Here is my honest opinion from someone who takes a few trips a year and has been to Cancun several times before… The staff is AMAZING. They are always offering assistance, they are friendly and welcoming. Not sure why there are several comments stating otherwise. The property has a great beach area with lounge chairs; first come first serve. The grounds are kept very clean including restrooms, buffet area, and our room was cleaned daily. There is an adult only pool that is quieter with a hot tub in addition to the other pools with ‘entertainment’ throughout the day. This resort is on the smaller side. The pool closed daily at 6 pm and they did not serve alcohol past 11pm so if you are looking for a big party resort this is NOT IT. My only complaint (and barely a complaint), was the food. I am someone who will eat just about anything and not particular. However, the food seemed to be lacking seasonings. BUT… the buffet each day had so so many options, biggest resort buffet I’ve been to so there was always something I found that I enjoyed. They also have 4 on site restaurants that you can dine in for dinner each day. The ‘deli’ is a great lunch option. You won’t go hungry here! Overall, our stay was great and I’d return in a heart beat!
Thank you for taking the time to share your positive experience at GR Solaris Cancun . We are delighted to hear that you had a great time and that our friendly staff and excellent service contributed to your enjoyment.We appreciate that you share both positive aspects and areas for improvement observed during your stay with us. Your observations are highly valued and have been transmitted first-hand to the managers for the implementation of corrective measures where necessary.I hope we get the chance to welcome you again soon to experience the improvements.Cordially
- hospitality was perfect. -The food was mediocre. Very disappointed. -Kids in the bar til closing. Next time we will go to adults only because the amount of children running around in there was ridiculous. -The swim up bar in the pool was nice but there was no outside bar to enjoy. The only place to hang out is in the lawn chairs by pool.
Thank you for choosing our GR Solaris Cancun as the destination for your vacation trip.We appreciate that you share both positive aspects and areas for improvement observed during your stay with us.However, we are sorry that you had problems with children, unfortunately it is a family hotel and we have many activities for families and children. But we also have an adults-only section for those who want to have a moment of relax.I hope we get the chance to welcome you again soon to experience the improvements.Cordially
thank you for taking the time to share your experience at our resort.We regret the impression you have had of our services. We would have loved to know how to assist you in changing your experience. , we hope you can give us a second opportunity to serve you and show you that we can live up to your expectations.
This is a lovely property and the beach is perfect! It's smaller than other properties so you do give up some extras the other larger properties have but in exchange it's not as crowded - so it really comes down to personal preference and what matters to you. Staff is wonderful and accommodating The property is very clean and well maintained The pool are is not super slippery which is nice The walls are thin so you can hear everything in the hallway - we originally had a room by the elevator and it was so loud so we asked to move, they were so nice and the second room had a better view. However, it was just as loud. The food is just okay... The buffet is good but not great and the restaurants that need reservations really aren't worth waiting for. As it's not super crowded, you don't have to fight the crowd for a good spot at the beach or pool - but there is no drink/food service down on the beach (which is fine by me). The have a little cafe where you can get pastry, coffee, and sandwiches, it's open from 7-7 and it's perfect to get a snack and coffee. I do wish it was open a little later though. Overall, super friendly, very clean and well maintained. The beach and pool area were wonderful. The noise and "okay" food are the only thing that would keep me from returning.
Thank you for choosing our GR Solaris Cancun as the destination for your vacation trip.We appreciate that you share both positive aspects and areas for improvement observed during your stay with us. Your observations are highly valued and have been transmitted first-hand to the managers.we thank you for this very kind review of our hotel and we look forward to receiving you again in this beautiful destination.Kind regards,
Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards