We were very pleased with this beautiful property. Very clean, friendly staff and updated, comfortable rooms. So many different areas to hang out in the sun. Several pools, many outdoor lounge areas and a beautiful beach. We opted to only include breakfast in our package and it was very good, with a bit of variety each day. Yes, there are lots and lots of stairs, but when you learn the lay of the resort and where the elevators are you can cut down on them. I would stay at the Emporio again.
Great!
Everything was great. Only con is the lobby staff had slow check in and check outs and don’t communicate /not organized. Out room key would de activate from time to time
Great place to stay with or without your family. Beach and pools are fantastic. Staff friendly and rooms nice a comfortable
Within the resort area was very safe. As others have recommended, leaving the resort beyond is not recommended. The accommodation was excellent, cleaning staff great, food was all inclusive with many choices, very enjoyable, the sunrise was most enjoyable at the CRU when having early breakfast.
Great property awesome food great view of the beach!! only downside is it does not have much of a nightlife no shows and bars, close kind of early besides at a hotel is amazing and the food is very good. Definitely worth getting the all inclusive.
It’s a very clean resort with big pools. The pool is not crowded so we had a lot of fun. Room is very clean and the view is amazing. I love the optional all inclusive idea so that we don’t have to be all inclusive when we are at the parks who offers meals. I probably will be back again with my families.
I am satisfied with the service & the cleanliness of the property. The staff are very helpful. The only turned me down was the service we had @ the Trattoria. We had a 7 pm reservation until 9 pm we did not get our desserts. And our server was not very attentive with what we request. For a cheese to bring it takes half an hour and the pizza which part of our main course we are already ready to leave before they serve. We just remind the Host if it will serve. It happened last jan 01. Good thing the Fasano resto made it up before we check out the following day. First and last visits we made they never failed. Kudos to the kitchen & server staff.
Excellent, cleaning, staff friendly
The views, beach, restaurant service and the maid service. Front desk staff need more training.
This was our first family vacation!! This place was amazing! Staff was friendly, very clean hotel, assessable to many other destinations.
Good hotel
Service was just okay. They didnt know about how long to het to airport at check in. Then to get a taxi they quoted a different price. Can getnless expensive taxis away from hotel...alos be careful. Agree on price before you get in car they can overcharge in very brazen way
The staff was great. The resort is clean and quiet.
Located in Zona Hotelera within a short walk of Iberostar Cancun Golf Course, Emporio Cancun Optional All Inclusive is within a mile (2 km) of other popular sights such as Aquaworld. This 4-star resort has 450 rooms and welcomes guests with 3 restaurants, an outdoor pool, and a 24-hour gym.
Get your fill of international cuisine for breakfast, lunch, or dinner at CúA Culinary Artisans, one of 3 onsite restaurants, or enjoy the garden views at Bacoli Trattoria. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 7:00 AM to noon.
55-inch TVs come with cable channels, and guests can stay connected with WiFi. Coffee makers, hair dryers, and safes are also standard.
Emporio Cancun Optional All Inclusive features an outdoor pool, a children's pool, and a 24-hour gym. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this beach resort include WiFi in public areas, conference space, and an arcade/game room.
We were very pleased with this beautiful property. Very clean, friendly staff and updated, comfortable rooms. So many different areas to hang out in the sun. Several pools, many outdoor lounge areas and a beautiful beach. We opted to only include breakfast in our package and it was very good, with a bit of variety each day. Yes, there are lots and lots of stairs, but when you learn the lay of the resort and where the elevators are you can cut down on them. I would stay at the Emporio again.
Dear Lynnae.Thank you very much for sharing your recent experience at Emporio Cancún.It is a great pleasure to know you had a great time with us.Warm greetings from the Mexican Caribbean.
Great!
Dear Jackson.Thank you very much for your rating and preference.Warm greetings from Cancún!
Everything was great. Only con is the lobby staff had slow check in and check outs and don’t communicate /not organized. Out room key would de activate from time to time
Dear Nayaira.Thank you very much for your preference and for sharing your recent experience with us.We will review the aspects you mentioned with our Front Desk Manager to enhance where needed.Warm greetings from the Mexican Caribbean!
Estimada Elizabeth, muchas gracias por su calificación.Reciba un cordial saludo.
Great place to stay with or without your family. Beach and pools are fantastic. Staff friendly and rooms nice a comfortable
Dear Travis.Thank you very much for your preference, we invite you to come back very soon.We are also, very proud of our staff, they really make a difference in our products and services.Warm greetings from Cancún!
Within the resort area was very safe. As others have recommended, leaving the resort beyond is not recommended. The accommodation was excellent, cleaning staff great, food was all inclusive with many choices, very enjoyable, the sunrise was most enjoyable at the CRU when having early breakfast.
Dear Mrs. WanThank you very much for your rating, we invite you to come back very soon.Warm greetings from the Mexican Caribbean.
Great property awesome food great view of the beach!! only downside is it does not have much of a nightlife no shows and bars, close kind of early besides at a hotel is amazing and the food is very good. Definitely worth getting the all inclusive.
I appreciate your kind appreciation of Emporio Cancún. It is a real pleasure to know that you enjoyed his stay with us, receive a cordial greeting from this home and I invite you to return very soon to continue enjoying the unparalleled experience.José P. Caballero. Guest service manager.
It’s a very clean resort with big pools. The pool is not crowded so we had a lot of fun. Room is very clean and the view is amazing. I love the optional all inclusive idea so that we don’t have to be all inclusive when we are at the parks who offers meals. I probably will be back again with my families.
I appreciate your kind appreciation of Emporio Cancún. It is a real pleasure to know that you enjoyed his stay with us, receive a cordial greeting from this home and I invite you to return very soon to continue enjoying the unparalleled experience.
I am satisfied with the service & the cleanliness of the property. The staff are very helpful. The only turned me down was the service we had @ the Trattoria. We had a 7 pm reservation until 9 pm we did not get our desserts. And our server was not very attentive with what we request. For a cheese to bring it takes half an hour and the pizza which part of our main course we are already ready to leave before they serve. We just remind the Host if it will serve. It happened last jan 01. Good thing the Fasano resto made it up before we check out the following day. First and last visits we made they never failed. Kudos to the kitchen & server staff.
Dear guest, thank you very much for your preference, receive a cordial greeting from the Mexican Caribbean.José P. Caballero. Guest service manager.
Apreciado Edson.Muchas gracias por su calificación y preferencia.Reciba un cordial saludo desde el Caribe Mexicano.