The stay was awesome. Everyone was friendly and definitely offered great customer service.

Great staff, nice rooms, great location

Can’t go wrong with the four seasons. This is an older property; however well maintained. Staff is excellent.

Good

Very close to the Capital Mall and museums. Old, but updated.

Beautiful property just a short walk from Georgetown. Excellent gym offering with indoor pool. Only downside is they don’t offer free WiFi to hotel guests.

My go to place to stay love it!

The room was comfortable enough. The bed and linen very comfortable. It could have been a bit more updated but looked nice. We got the breakfast package. Food was good a buffet on Sunday would have been nice. The coffee at breakfast was not good was very weak. Would have been nice to use the. Rooftop ...

We enjoyed our stay. It was convenient to Metro.

Wonderful hotel, great location and excellent staff! Thank you

Everything was fantastic! I will most definitely stay again and Helen is absolutely amazing!!

great service, close to everything

Amazing room and staff was so friendly and welcoming. Happy hour and breakfast were both great as well. Would highly recommend it to anyone.

Great service and very nice accommodations.

A great hotel to have as a base to explore Chicago during day and in the evening. Room was great - comfortable, great shower. Short walk to train station to and from O'Hare airport.

Beautiful lake view room, we were upgraded to a junior suite, 8th floor. Beautiful room. Two window units to provide heat or AC. Lovely location right across from walking trails on lakefront. Excellent valet service made the car situation easier.

Highly recommended! Great staff, and a beautiful room!

Love it!

Staff are gracious and welcoming. The room was spacious had the best temperature control in terms of comfort. The bathroom had excellent counter space and the shower had both a rainfall shower head and hand-held. The water pressure and temperature settings were among the best I've experienced. The ...

Classy place.

I checked in at a out 2:30 pm, and my reserved room was not yet ready. I was placed in a suite that was already cleaned which was a tremendous upgrade from the basic room which I had reserved. The room was lovely and comfortable.

I’ve stayed at this hotel before when it was the James. Love everything about this property. The breakfast is wonderful, Jimmys on the rooftop was so much fun. The rooms are clean. The staff was exceptional, especially want to give a shoutout to Kristy and Adam who made our stay so special. The only ...

The staff were the absolute best. We had an amazing time!

I was really worried about this hotel having read some bad reviews just before we came but needn't have been. Hotel was excellent staff amazing and spotlessly clean. Brilliant location too and very safe area to walk and commute. Lots of room in junior apartment with separate kitchen area

Comfortable and clean!

This is my second time stay in this hotel .. love everything about it but the hotel needs renovation.

Excellent, pleasant staff, good coffee in the lobby, lovely happy hour! The bed was very comfortable as well.

The staff was friendly, the convenient breakfast was delicious. The city view was everything and I absolutely loved the room/tub!!

Excellent time the whole weekend staff 10/10

Great experience!

Nice and clean staff was very helpful

👍

Needed a clean hotel near the courthouse. It was everything I neede

Beautiful property and staff was very kind and accommodating! Would definitely recommend and stay again!

Great

This is considered a pet friendly property - but they would not allow in the beginning our dog in the dining area - only on the patio. But finally the manager made it happen and we always could sit inside since it was either too hot or chilly to sit on the patio. The maintenance should also replace ...

Everything in the immediate vecinity was great, the surrounding area is dangerous after dark and early morning.

Was a beautiful property and Lon’s was amazing

it was amazing

Good

Great hotel, rooms, and service. The self parking is located in a deck across the street. Good part of town. I would stay here again.

Great

Great hotel, with spacious and comfortable rooms and beautiful public spaces. Convenient to loads of restaurants within a mile ot two.

N

The property offers free breakfast, coffee, wine, and drinks in the evening. There's also a concierge/someone at the front desk. The valet staff will help open doors. They're all super friendly.

The hotel was unique for an antique hotel, but for the price it was not worth it. The ceilings were peeling and was in need of repair.

FABULOUS PLACE, old school charm and new updates! Highly recommend! Excellent location too!

Great service and great distance to main attractions in the area

Great! Always awesome and clean.

easy check in - great location, very nice rooms and beds

Great conference hotel! Rooms are exceptional, well taken care of. Staff is great! Many food options, too.

Bathroom was lacking counter space but the room was nice.

Convenient location and great underground parking!

Clean, dog friendly and convenient location.

clean. quiet. perfect

Beautiful view of the ocean and so amazing to sit out on the balcony to watch the sunset.

Very smooth check in process

Overall the hotel was a great location, in between 0.7 miles to little Italy and 0.5 miles to gaslamp, The room itself was a good location away from the elevator. Room was clean and great condition. The only downside the room was the water pressure of the shower head.

Comfortable and friendly

Perfect place

Super cute and clean rooms! Extremely friendly front desk staff. Hallway windows kinda dirty.. and maintenance in lobby. But still great stay! Would definitely return.

The stay was enjoyable, with clean rooms and excellent service.

Unsafe area

I was not aware they were undergoing a renovation from The Lumen to becoming a Graduate by Hilton hotel. So there was active construction and work going on during my stay and The Front Room restaurant was not open. That being said, I was told it is slated to be complete by April 2025, and the style ...

Room was clean, very quiet, close to everything.