$144 Cheap flight deals from Washington (WAS) to Samaná (SDQ)

Upon our late arrival, after four in the morning, I was told that my room was not available because the resort was overbooked. I was given a smaller room for myself, my nine year old, and 72 year old mother. I was instructed to speak with another staff member the following day, at 2:30 pm, so that we could be moved to another room. Additionally, said staff member Yoan, asked that I provide a substantial tip in order to receive an upgraded room. We waited for a family of four to be checked in before being taken to our room. We were not given information about restaurant locations, meal times, the coffee shop, or other amenities. The bed room was located on the 7th floor, reachable via a set of extremely narrow flight of stairs. The closet door was broken, the air conditioner barely worked, and the slanted ceiling provided enough space for one window. We all slept on the king sized bed. The next morning, while at the pool, I saw the family of four that was checked in after us. They were given an upgraded room. At 11:30, I went to the reception desk and asked about swapping rooms. When I recounted the instructions that I had been given, the staff member made a knowing sound and asked that I come back at 2:30. I returned to the reception desk and spoke with several people. A staff member made a few phone calls and met with an additional member in a separate room. After close to 20 minutes, a third staff member disclosed the number of our new room.

Excellent property but need more parking spaces

Great hotel, but it is a little old and it shows. The sheets were old, the towels were old, with holes on them. The toilet and shower were clogged. The air conditioning was a little loud. Some of the problems were solved with a call, but it took them more than 4 hour for some to get fixed. Despite these things we had a good time, the food was good, the atmosphere was nice, most of the shows were entertaining, and beach was great. I would stay here again. With good management this place would be 5 starts again.

Love this place. Will come back again next month.

Location is perfect. Beach is clean and no outside vendors at all. I stayed at the adult only side- the rooms can be better. Better furniture. Food for the most part was repetitive in the buffet but good.