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I had such high expectations for this stay. The Pros: When we first arrived, the woman that checked us in was so nice. The room was nice and clean and looked exactly like the pictures. The view was beautiful and we loved the mini pool. The Cons: It’s “all inclusive” but you have to go during the breakfast, lunch and dinner hours. The service for the meals was really hit or miss, being mostly a miss. A few times the servers literally forgot about us. It took so long to order and get our food for dinner, we would not have gone if we weren’t starving. And even with all the waiting the food was still cold and not very good. I had the burger the first night and it was just burnt. Not chard but burnt. The fries were cold. The next night, I said I wouldn’t make the same mistake and got the fish. It had no seasoning and it was cold and our server seemed so annoyed, like she was being forced to work there. I get AI resorts don’t normally have the best food and I wasn’t expecting a bunch, but this food and service were so disappointing and the worst part of this trip. We left saying we’d never be back but looking back I think we would return, just with a new set of expectations. The room was great with amazing views. It doesn’t seem impossible to get a better menu and staff that’s more attentive.

Property is walkable. There was too much emphasis on Dimond Club members. We were reminded that they receive preferential treatment at every event; dining and pool area.