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Ramada Plaza by Wyndham Veracruz Boca del Rio

4.0 star property
Family-friendly Boca del Río hotel connected to the convention center, steps from Plaza Las Americas Shopping Mall

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Photo gallery for Ramada Plaza by Wyndham Veracruz Boca del Rio

Terrace/patio
Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, memory foam beds, minibar
Exterior
Lobby
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Av Las Americas 241, Boca del Río, VER, 94299
  • Plaza Las Americas Shopping Mall
    ‪1 min walk‬
  • World Trade Center Veracruz
    ‪6 min walk‬
  • Mocambo Beach
    ‪13 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪22 min drive‬

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Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, memory foam beds, minibar

Junior Suite, 1 King Bed, Non Smoking

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, memory foam beds, minibar

Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking | Premium bedding, down comforters, memory foam beds, minibar

Junior Suite, 2 Double Beds, Non Smoking

  • 409 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, memory foam beds, minibar

Room, 2 Double Beds, Non Smoking

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Castelo)

Suite, 1 King Bed, Non Smoking (Castelo) | Premium bedding, down comforters, memory foam beds, minibar

Suite, 1 King Bed, Non Smoking (Castelo)

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Boca del Río

Located in De Las Americas, Ramada Plaza by Wyndham Veracruz Boca del Rio is adjacent to Plaza Las Americas Shopping Mall and within a 10-minute walk of other popular attractions like World Trade Center Veracruz. This 4-star hotel has 141 guestrooms and offers an outdoor pool, free in-room WiFi, and free valet parking. Centrally located in Boca del Río, the hotel is connected to the convention center and also a short walk from Andamar Lifestyle Center and Mocambo Beach.

What's nearby

  • Plaza Las Americas Shopping Mall - 1 min walk - 0.1 miles
  • World Trade Center Veracruz - 6 min walk - 0.3 miles
  • Andamar Lifestyle Center - 7 min walk - 0.4 miles
  • Mocambo Beach - 13 min walk - 0.7 miles
  • Veracruz Aquarium - 6 min drive - 3.8 miles

Getting around

  • Veracruz Central Station - 23 min drive
  • General Heriberto Jara Intl. Airport (VER) - 22 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Café Don Justo - ‬1 min walk
  • ‪Asadero Cien Plaza Americas - ‬1 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Nutribionicos - ‬3 min walk

About this property

Ramada Plaza by Wyndham Veracruz Boca del Rio

Family-friendly Boca del Río hotel connected to the convention center, steps from Plaza Las Americas Shopping Mall
At Ramada Plaza by Wyndham Veracruz Boca del Rio, guests enjoy an outdoor pool, a gym, and a sauna. Free valet parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and conference space.
50-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding and down comforters ensure a restful night. Balconies, minibars, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 215 for adults and MXN 140 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,917 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 215 for adults and MXN 140 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Castelo Boca del Rio
Castelo Hotel Boca Rio Veracruz
Castelo Hotel Boca del Rio
Hotel Castelo
Castelo Hotel Veracruz/Boca Del Rio, Mexico
Castelo Boca Rio Veracruz
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Río
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Río

Frequently asked questions

Is free cancellation available at Ramada Plaza by Wyndham Veracruz Boca del Rio?

Ramada Plaza by Wyndham Veracruz Boca del Rio offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Ramada Plaza by Wyndham Veracruz Boca del Rio?

As of Apr 11, 2025, prices found for a 1-night stay for 2 adults at Ramada Plaza by Wyndham Veracruz Boca del Rio on Apr 21, 2025 start from $70.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Ramada Plaza by Wyndham Veracruz Boca del Rio?

This hotel is situated in De Las Americas within a 10-minute walk of Plaza Las Americas Shopping Mall and World Trade Center Veracruz. You'll also find Mocambo Beach and Veracruz Aquarium within a short drive.

Is parking available on site at Ramada Plaza by Wyndham Veracruz Boca del Rio?

Yes, valet parking and self parking are offered for free at the hotel.

Does Ramada Plaza by Wyndham Veracruz Boca del Rio include a casino on the premises?

No, Ramada Plaza by Wyndham Veracruz Boca del Rio doesn't have a casino.

Is there an indoor pool at Ramada Plaza by Wyndham Veracruz Boca del Rio?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Ramada Plaza by Wyndham Veracruz Boca del Rio good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 2 restaurants.

Does Ramada Plaza by Wyndham Veracruz Boca del Rio have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Ramada Plaza by Wyndham Veracruz Boca del Rio feature a restaurant that includes a breakfast menu?

Yes, Ramada Plaza by Wyndham Veracruz Boca del Rio has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Ramada Plaza by Wyndham Veracruz Boca del Rio allow pets to stay for free?

No, pets aren't allowed at Ramada Plaza by Wyndham Veracruz Boca del Rio though service animals are welcome.

Are there connecting rooms at Ramada Plaza by Wyndham Veracruz Boca del Rio?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Ramada Plaza by Wyndham Veracruz Boca del Rio?

The closest major airport to Ramada Plaza by Wyndham Veracruz Boca del Rio is General Heriberto Jara Intl. Airport (VER), which is 6.3 mi away (22 minutes by car).

Are there rooms with balconies at Ramada Plaza by Wyndham Veracruz Boca del Rio?

Yes, every guestroom at Ramada Plaza by Wyndham Veracruz Boca del Rio comes with a balcony with some featuring city views.

Does Ramada Plaza by Wyndham Veracruz Boca del Rio have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Ramada Plaza by Wyndham Veracruz Boca del Rio.

Ramada Plaza by Wyndham Veracruz Boca del Rio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 660 out of 1002 reviews
Rating 8 - Good. 247 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

scott

Stayed 5 nights in Feb 2025

10/10 Excellent

Javier, Rock hill

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto el Hotel sobre todo la comida
Stayed 2 nights in Jan 2025

8/10 Good

Rafael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Alberto, MEXICO

Liked: Cleanliness, staff & service
The gum must be renewed. Room wood doors are old.
Stayed 3 nights in Jan 2025

8/10 Good

Derian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Toribio

Stayed 1 night in Dec 2024

8/10 Good

Derian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para hospedarse en Veracruz
Stayed 1 night in Dec 2024

8/10 Good

Lily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Instalaciones, bien. Ubicación, excelente. Sin embargo, la alberca estaba muy sucia. Las amenidades podrían mejorar, que te cobren por una mini pasta dental es ridiculo en un hotel de este nivel.
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Carlos

Stayed 1 night in Oct 2024

4/10 Poor

Alfredo

Stayed 2 nights in Sep 2024

10/10 Excellent

Efren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
Great option for Veracruz. We enjoy our stay in the hotel.
Stayed 4 nights in Sep 2024

8/10 Good

Francisco Emmanuel Pérez

Stayed 1 night in Aug 2024

10/10 Excellent

Dante

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for Veracruz triatlon
Stayed 2 nights in Aug 2024

10/10 Excellent

Valeria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are not brand new but super spacious. The food at the restaurant was delicious.
Stayed 2 nights in Apr 2024

10/10 Excellent

Crescencio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está enfrente del Mall Americas y muy cercas del WTC. Puedes utilizar fácilmente los taxis para ir a diferentes lugares y todo esta relativamente cercas. El staff del hotel son excelentes en su trabajo y su restaurant es muy recomendable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Martha, New Westminster

Traveled with family
Liked: Cleanliness
Poner la cantidad de toallas de acuerdo al número de huéspedes por habitación.
Stayed 1 night in Aug 2024

10/10 Excellent

Susana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean. Kid friendly. Friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Josh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was obviously a little older, but they had done many renovations. It was very clean and the staff were very helpful and professional. Would consider staying here again if in the area
Stayed 1 night in Jul 2024

8/10 Good

Francia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overrall a great stay. The staff are extremely motivated by tips, and sometimes i didnt have cash on me. So the service varies depending on if the staff remember you tipped well or not. We tried one of the restaurants for dinner and were not impressed. Room service food was significantly better.
Stayed 5 nights in Jul 2024

6/10 Okay

BABA

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Bed was great. However, the property charge is high for its equivalent.
Stayed 3 nights in Jul 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service staff was really outstanding. Nothing to dislike everything was awesome!!
Stayed 2 nights in Jul 2024