I called before i booked to verify if they offer veteran discounts and if they would need special paperwork for proof of my service dogs. They assured me that they would add the discount when my fiance checked in, and no extra fees would be applied for my service animals. When he did check in, there was NO discount given and he was forced to pay and extra 50 dollars as a deposit on the service dogs. They, thankfully returned it, but they also tried to claim we damaged the roomn which had paint over top of rust, roaches crawling in the tub, and only gave a small amount of towels knowing there there would be 4 people staying.