Hotel Botanico & The Oriental Spa Garden

5.0 star property
Luxury hotel with 4 restaurants and 3 outdoor pools
VIP Access

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Photo gallery for Hotel Botanico & The Oriental Spa Garden

Suite (Queen Sirikit of Thailand) | Down comforters, minibar, in-room safe, desk
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments
Presidential Suite (Penthouse) | Down comforters, minibar, in-room safe, desk
Property amenity
Suite (Michael Jackson) | Down comforters, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Hot Tub

Explore the area

Map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400
  • Lago Martianez Swimming Pools
    ‪18 min walk‬
  • Taoro Park
    ‪3 min drive‬
  • Plaza del Charco
    ‪4 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪57 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Junior Suite, Ocean View (Ambassador)

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite (Senator Teide view)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Senator)

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Penthouse (Double)

  • Sleeps 2
  • 1 King Bed

Suite (Queen Sirikit of Thailand)

  • Sleeps 2
  • 1 King Bed

Presidential Suite (Penthouse)

  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

Suite (Penthouse)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room (Teide View)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room, Ocean View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room (Spa View)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Double Room (Teide View)

  • Sleeps 2
  • 1 King Bed

Superior Double Room, Ocean View

  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (Ambassador)

  • Sleeps 3
  • 1 King Bed

Suite (Michael Jackson)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Suite, 2 Bedrooms (Penthouse)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Puerto de la Cruz

Hotel Botanico & The Oriental Spa Garden places you next to Botanical Gardens and a short stroll from other popular sights like San Telmo Promenade. This 241-room, 5-star hotel has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Botanical Gardens - 2 min walk - 0.2 miles
  • Lago Martianez Swimming Pools - 18 min walk - 1.0 mile
  • Taoro Park - 3 min drive - 1.4 miles
  • Plaza del Charco - 4 min drive - 1.3 miles
  • Loro Park - 5 min drive - 2.6 miles

Getting around

  • Tenerife South Airport (TFS) - 57 min drive

Restaurants

  • ‪Bar el Camino - ‬10 min walk
  • ‪Hotel Teide Mar - ‬5 min walk
  • ‪Zicatela - ‬13 min walk
  • ‪Apricot - ‬7 min walk
  • ‪Cafeteria Mini Golf - ‬4 min walk

About this property

Hotel Botanico & The Oriental Spa Garden

Luxury hotel with 4 restaurants and 3 outdoor pools
Guests of Hotel Botanico & The Oriental Spa Garden have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for EUR 187 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a gym, a sauna, and a rooftop terrace.
Guests can expect to find free WiFi and 55-inch Smart TVs with satellite channels and Netflix. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include balconies, minibars, and espresso makers.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Hall
  • Il Pappagallo
  • Palmera Real
  • The Oriental

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,162 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from May 18 2025 to July 14 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per day, plus a one-time cleaning fee of EUR 50
  • Dogs only
  • 1 total (18 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 187 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 30 per pet, per day plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Frequently asked questions

Is a free cancellation option available at Hotel Botanico & The Oriental Spa Garden?

Hotel Botanico & The Oriental Spa Garden provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Botanico & The Oriental Spa Garden?

As of Apr 5, 2025, prices found for a 1-night stay for 2 adults at Hotel Botanico & The Oriental Spa Garden on Apr 15, 2025 start from $314.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Botanico & The Oriental Spa Garden?

Located steps from Botanical Gardens, this hotel is in Puerto de la Cruz, and within a 10-minute walk of La Paz Lookout and Jardin Aquatico. You'll also find Lago Martianez Swimming Pools and Plaza del Charco within a short drive.

Is there parking available at Hotel Botanico & The Oriental Spa Garden?

Yes, valet parking and self parking are offered for free at the hotel. Though parking is limited, accessible parking, bicycle parking, and electric car charging are also available.

Is there a spa available at Hotel Botanico & The Oriental Spa Garden?

There is a full-service spa available for guests to enjoy and services include body wraps, Ayurvedic treatments, massages, and mani/pedis.

Does Hotel Botanico & The Oriental Spa Garden feature a casino at the property?

No, Hotel Botanico & The Oriental Spa Garden doesn't have a casino.

Is there an indoor pool at Hotel Botanico & The Oriental Spa Garden?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Hotel Botanico & The Oriental Spa Garden?

There are many amenities for couples at this hotel, including in-room massages as well as 3 outdoor pools and a poolside bar.

Are there hot tubs at Hotel Botanico & The Oriental Spa Garden?

Yes, this hotel has a spa tub.

Does Hotel Botanico & The Oriental Spa Garden have a restaurant with a breakfast menu?

Yes, Hotel Botanico & The Oriental Spa Garden has 4 restaurants, and serves free buffet breakfast each morning.

Does Hotel Botanico & The Oriental Spa Garden allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Botanico & The Oriental Spa Garden for a fee of EUR 30 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Botanico & The Oriental Spa Garden?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Hotel Botanico & The Oriental Spa Garden?

The closest major airport to Hotel Botanico & The Oriental Spa Garden is Santa Cruz de Tenerife (TFN-Tenerife North), which is 15.8 mi away (25 minutes by car). Another top airport is Tenerife South Airport (TFS), which is around 25.3 mi away.

Are there rooms with balconies at Hotel Botanico & The Oriental Spa Garden?

Yes, every guestroom at Hotel Botanico & The Oriental Spa Garden comes with a balcony with some featuring ocean or garden views.

Does Hotel Botanico & The Oriental Spa Garden host weddings?

Take advantage of the wedding venue at Hotel Botanico & The Oriental Spa Garden if you plan to say "I do" during your trip.

Hotel Botanico & The Oriental Spa Garden Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 509 out of 633 reviews
Rating 8 - Good. 87 out of 633 reviews
Rating 6 - Okay. 24 out of 633 reviews
Rating 4 - Poor. 3 out of 633 reviews
Rating 2 - Terrible. 10 out of 633 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Suzannah, New York

Liked: Property conditions & facilities
Great option for families. Delicious breakfast. Fun activities during the holiday week
Stayed 5 nights in Dec 2024

10/10 Excellent

Anita

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel and attentive staff, drinks get expensive - but bars and restaurants half the price in walking distance. Spa facilities excellent too!
Stayed 9 nights in Dec 2024

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our third visit and was as enjoyable a week as ever. There for Christmas, where they lay on various activities including local walks and cultural outings, not to forget the grand dinner gala on Christmas Eve.
Stayed 6 nights in Dec 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
very old school courtesy
Stayed 7 nights in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
All staff were very professional and Mannerable.
Stayed 10 nights in Dec 2024

8/10 Good

Juan carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love for this hotel amazing 👏 😍 💕 ❤️

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Staff
Great stay for a couple of days. The hotel building is not our normal style but the gardens were beautiful. Spa area was separate to the main gardens but we did not have much time for this, you do need to book ahead. Breakfast buffet was okay with a good selection but some more healthy - low fat options would have been good. The staff did try to find us healthier options but it would have been easier if they were more readily available ie skimmed milk. What made the hotel special was the staff, all were very friendly, helpful and efficient. Whilst all were very good, Laura on the front desk and Omar in the lobby were exceptional. We would recommend the hotel to anyone who likes great service with a smile.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

beata

Stayed 3 nights in Oct 2024

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Julien

Stayed 3 nights in Oct 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Luxury Hotel
My husband and I recently stayed at the Botánico Hotel & The Oriental Spa Garden and had the most amazing experience. We stayed for 5 nights and the staff were absolutely amazing the entire time. When we arrived, the front desk staff were very helpful and Antonio (I believe was his name) showed us to our room. Once in the room, he explained several things about the room which was a great way to familiarize ourselves with the space we would call home for the next few days. The front desk staff were extremely friendly and professional our entire stay. We were able to call and easily get an iron, taxi etc. The attention to detail in the room was superb. We especially enjoyed the pillow menu options and turn down service. The breakfast was outstanding and a lovely way to start the day. We utilized the spa area with a couples massage and played tennis.  I love fresh flowers and the fresh rose in the bathroom was a wonderful touch. We dined at The Oriental and II Pappagallo which were both delicious. The live music each night was a fun treat for a wind down at the end of the evening.  Hotel Botanico is a true Luxury Hotel and I thank the entire staff for making our trip to Tenerife so wonderful.
Stayed 5 nights in Sep 2024

6/10 Okay

Mariana, Miami Beach

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Needs a refurb, poor service, area around not v nice
Stayed 4 nights in Sep 2024

8/10 Good

Wade

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great attention to detail. Very accommodating. Not the best for kids due the limited options. But for a couple it will be excellent. I wish the Spa was included. But breakfast every morning was great. The food at the bar was okay. Limited on options in my opinion. We did have issue with some reservations but they were understanding.
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel belle et classe, avec personnel charmant.
Stayed 10 nights in Sep 2024

10/10 Excellent

Amy

Stayed 6 nights in Aug 2024

6/10 Okay

Maryam

Stayed 3 nights in Aug 2024

6/10 Okay

Tonny

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

PEDRO, KEW GARDENS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. The spa wow incredible. The peaceful and quiet place. The staff super excellent and the restaurant
Stayed 7 nights in Aug 2024

10/10 Excellent

Baljinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely 5 star hotel, staff was fantastic, it was the perfect location for our base. Plus we enjoyed the Spa facilities.
Stayed 7 nights in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with fantastic staff . A couple of km walk downhill into town. It is a big hill back which was ok for us to walk but you may need a taxi which apparently are cheap. The spa is lovely but might need a little work doing on the spa rooms.
Stayed 10 nights in Jul 2024

10/10 Excellent

MOHAMMED, Old Bridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! I can’t fault Hotel Botanico for anything. Beautiful and well-maintained gardens. The spa is wonderful and included in the price. Live entertainment at night. I can’t ask for anything more. If you’re in the area, do yourself a favor and book at least one night in Hotel Botanico
Stayed 1 night in Jun 2024

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Philippe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
We went as a family of 3. The room was very good, very clean and offer enough space for a toddler to be comfortable. The service is amazing and the restaurant really really good... A bit expensive but definitly worth it. The gardens are really nice too. We really had a wonderful time.
Stayed 6 nights in May 2024