See all properties

Occidental at Xcaret Destination - All Inclusive

4.0 star property
On private beach with 7 outdoor pools, near Xcaret Eco Theme Park
VIP Access

Choose dates to view prices

Photo gallery for Occidental at Xcaret Destination - All Inclusive

Aerial view
Exterior
Interior entrance
Poolside bar
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive

Explore the area

Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710
  • Xcaret Eco Theme Park
    ‪16 min walk‬
  • Xplor Theme Park
    ‪4 min drive‬
  • Ferry to Cozumel
    ‪9 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪250 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

  • 506 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

  • 969 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level)

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level)

  • 969 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Royal Level)

1 bedroom, premium bedding, down comforters, free minibar

Luxury Room (Royal Level)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite

1 bedroom, premium bedding, down comforters, free minibar

Junior Studio Suite

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

View from room

Deluxe Unlimited Xplor Xperience - Basic Entrance

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

You may also like

Ad
Aerial view

Hyatt Zilara Riviera Maya Adults Only All Inclusive

Riviera Maya
  • Pool
  • Hot Tub
  • All inclusive
  • Spa
8.8 out of 10, Excellent, 778 reviews
The price is $467
includes taxes & fees
$467 per night
Apr 18 - Apr 19
Hyatt Zilara Riviera Maya Adults Only All Inclusive

About the neighborhood

Playa del Carmen

Occidental at Xcaret Destination - All Inclusive places you within a mile (2 km) of popular attractions like Xcaret Eco Theme Park and Xplor Theme Park. This 765-room, 4-star property welcomes business and leisure travelers with 7 outdoor pools, a private beach, and 11 restaurants.

What's nearby

  • Xcaret Eco Theme Park - 16 min walk - 0.9 miles
  • Xplor Theme Park - 4 min drive - 1.2 miles
  • Ferry to Cozumel - 9 min drive - 3.1 miles
  • Playacar Golf Club - 13 min drive - 5.6 miles
  • Playa del Carmen Main Beach - 17 min drive - 5.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

On private beach with 7 outdoor pools, near Xcaret Eco Theme Park
Guests of Occidental at Xcaret Destination - All Inclusive have access to a private beach, 7 outdoor pools, and a gym. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with access to locker space, dry cleaning/laundry, and tours or tickets. Other amenities at this all-inclusive property include a sauna, outdoor tennis courts, and free WiFi in public areas.
Guests can expect to find 37-inch LED TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include free minibar items, balconies, and coffee makers.
A private beach and 2 outdoor tennis courts are featured at the property. 7 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Similar properties

Water park

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
8.8 out of 10, Excellent, 1,301 reviews
The price is $824
includes taxes & fees
$679 per night
Apr 6 - Apr 7
Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 11 bars/lounges
  • 11 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • D Oriental
  • El Pescador
  • La Hacienda
  • Los Olivos
  • Steak House

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Free children's club
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Shopping mall
  • Snorkeling

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 2.82 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and outdoor lighting
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a smoke detector, a security system, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Are there all-inclusive rates at Occidental at Xcaret Destination - All Inclusive?

Occidental at Xcaret Destination - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include mini golf, tennis, and volleyball.

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

As of Apr 3, 2025, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on Apr 29, 2025 start from $209.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Occidental at Xcaret Destination - All Inclusive?

Occidental at Xcaret Destination - All Inclusive provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

What is there to do around Occidental at Xcaret Destination - All Inclusive?

This property is located in Playa del Carmen, just steps from Cenote Santa Cruz. You'll also find Xcaret Eco Theme Park and Xplor Theme Park within a short drive.

Is there parking available at Occidental at Xcaret Destination - All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Occidental at Xcaret Destination - All Inclusive?

Spa services at the property include hot stone massages, deep-tissue massages, aromatherapy, and reflexology.

Does Occidental at Xcaret Destination - All Inclusive feature a casino on the premises?

No, Occidental at Xcaret Destination - All Inclusive doesn't have a casino.

Is there an indoor pool at Occidental at Xcaret Destination - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools.

Is Occidental at Xcaret Destination - All Inclusive a good place to stay for couples?

There are many amenities for couples at this all-inclusive property, including a private beach and 7 outdoor pools plus some guestrooms feature private pools.

Are there hot tubs at Occidental at Xcaret Destination - All Inclusive?

Yes, some guestrooms at this all-inclusive property feature private indoor spa tubs.

Does Occidental at Xcaret Destination - All Inclusive have a restaurant with a breakfast menu?

Yes, Occidental at Xcaret Destination - All Inclusive has 11 restaurants, and serves free buffet breakfast each morning.

Does Occidental at Xcaret Destination - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Occidental at Xcaret Destination - All Inclusive.

Are there connecting rooms at Occidental at Xcaret Destination - All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Occidental at Xcaret Destination - All Inclusive?

The closest major airport to Occidental at Xcaret Destination - All Inclusive is Cozumel Intl. Airport (CZM), which is 17.4 mi away (250 minutes by car).

Are there rooms with balconies at Occidental at Xcaret Destination - All Inclusive?

Yes, every guestroom at Occidental at Xcaret Destination - All Inclusive comes with a balcony with some featuring garden views.

Does Occidental at Xcaret Destination - All Inclusive offer wedding services?

There are wedding services available at Occidental at Xcaret Destination - All Inclusive if that's in your vacation plans.

Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 2034 out of 4070 reviews
Rating 8 - Good. 951 out of 4070 reviews
Rating 6 - Okay. 564 out of 4070 reviews
Rating 4 - Poor. 281 out of 4070 reviews
Rating 2 - Terrible. 240 out of 4070 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming beach/inlet was very nice.. Food was average..staff great!
Stayed 7 nights in Mar 2025

6/10 Okay

erika

Traveled with family and small children
The only great thing about the property is it’s proximity to Xcaret Park. The rooms were moldy and musty. There was black mold in the restroom. The shower head was broken and could only be used in one position. The food was average at best. Definitely not worth the price.
Stayed 2 nights in Mar 2025

8/10 Good

Stephen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reserved a room with a King bed. When I arrived I was told we had two double beds and a room with a King bed was not guaranteed. After speaking with a supervisor a room was found for us. Check in was long and stressful.
Stayed 4 nights in Feb 2025

6/10 Okay

Vivien

Traveled with group
Disliked: Amenities
The room refrigerator wasn't working. Didn't know you had to make reservation for the restaurants there was only 2 bar and they opened at 11am and closed at 10pm there was one pool that had difference bridges tgat divided the pool areas and one bar for a big area that closed at 5:30 and a pool that was for members only no beach area to go to that you can relax at very expense to go to Xcaret fir a day so i was not happy with the 7 pools and 12 restaurants they say the have
Stayed 4 nights in Feb 2025

6/10 Okay

Maria Lorena Alvarez

Stayed 8 nights in Jan 2025

8/10 Good

Liset

Traveled with family
Liked: Staff & service, amenities
Second time I stayed! Property was out bit outdated compared to last time
Stayed 5 nights in Oct 2024

8/10 Good

Jenni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Beautiful property and kind hardworking staff.
Stayed 7 nights in Dec 2024

10/10 Excellent

Fernando Guzman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here! The beach access is beautiful and having pool access as well made it easy for our family to enjoy. The food was great and the staff was always so kind and helpful. Lots of walking involved so make sure to bring some comfy sandals.
Stayed 5 nights in Dec 2024

10/10 Excellent

Lynette, Calistoga

Stayed 9 nights in Dec 2024

10/10 Excellent

Jonathon

Stayed 6 nights in Dec 2024

10/10 Excellent

Micaela Alejandrez de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay at Occidental! The property is stunning, nestled in a lush jungle setting with plenty of animals to enjoy—it truly felt like a tropical escape. The location was perfect for our trip, especially with Xcaret just a stone’s throw away. Access to the park was incredibly convenient, and we appreciated being able to return to our room to freshen up after water activities. It also saved us money on food since we could easily dine at the hotel. Our room exceeded expectations—it was spacious, the beds were incredibly comfortable, and all the amenities we needed were thoughtfully provided. However, there were a couple of downsides. The salespeople for the vacation club were a bit too pushy, and their location downstairs made them unavoidable. Additionally, the hotel doesn’t offer to-go food options, which isn’t ideal for families with young kids. Having that flexibility would have made our stay even better. Overall, it was a fantastic experience, and we’d gladly return—just with a little heads-up about these minor drawbacks!
Stayed 6 nights in Dec 2024

6/10 Okay

Mirza

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms smelled moldy and humid. The lamp in my room had black dark spots obviously from mold. My husband and I couldn’t sleep the first night due to the moldy smell. The sheets on the bed felt moistened due the humidity. When we asked the staff to do something they say they were going to refresh the room by mopping it with some type of floor cleaner that it didn’t get rid of the moldy smell. All our clothes smell moldy even the unused. Part of the bed was like leather, and it did smell terrible like mold. Food was not the best either. I would not recommend this hotel specially if you suffer from respiratory problems.
Stayed 7 nights in Dec 2024

6/10 Okay

Sofia

Traveled with family
Liked: Staff & service, property conditions & facilities
Los cuartos lleven mojó un olor terrible las camas no me gustaron por qué todo lleve a viejo
Stayed 7 nights in Dec 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Geraldine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rebekka Lynne, Hanover

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for families. Enjoyed our time with our 3 year old who loved all the wild life, pools, and beach. Great food and a wide range of food options.
Stayed 6 nights in Dec 2024

10/10 Excellent

juan

Stayed 8 nights in Nov 2024

10/10 Excellent

Abby Gladden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what we were looking for! Great place to stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Steve, pikesville

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved it! Especially the beach, the Cove, and the tide pool. Loved the nature theme….birds, deer, monkeys and other small animals all around. Friendly and hospitable staff. You can walk to Xcaret.
Stayed 6 nights in Dec 2024

8/10 Good

Thao Thanh Hoang

Stayed 7 nights in Dec 2024

4/10 Poor

daniel

Stayed 7 nights in Apr 2024

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
It was absolutely beautiful however the bed was always very wet.
Stayed 7 nights in Dec 2024

8/10 Good

Veronica

Traveled with family
Liked: Staff & service, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The park was walking distance!
Stayed 4 nights in Dec 2024

Hotels

Waterpark Hotels & Resorts in Delaware Beaches
Courtyard by Marriott Los Angeles - Sherman Oaks
Swiss-Belhotel Sorong
Club - Hotel Nashville Inn & Suites
Cheap Hotels in Gunnison
Hostels Detroit
Cabin Rentals Caldwell
Aparthotels Christmas Island
Springhill Suites By Marriott Phoenix Downtown
Cabin Rentals Ellensburg
All Inclusive Resorts & Hotels in Niagara Falls
Hotels with Hot Tubs in Tulsa
Cabin Rentals Hurricane Mills
B&B Charles Town
Dreams Vista Cancun Golf & Spa Resort - All Inclusive
Vagnsstadir HI Hostel
West Glacier Cabin Village
Hostels Belleville

Flights

Flights from Cancun to Minneapolis - St. Paul
Flights from Fort Walton Beach to Baltimore
Flights from Providence to Charleston
Flights from Raleigh to Amelia Island
Flights from Anchorage to Utqiagvik
Flights from Toronto to Lyon
Flights from Vancouver to Kuala Lumpur
Flights from Boise to Eugene
Flights from New York to Palm Beach

Cars

Car rentals in Lexington
Car rentals in Powhatan
Car rentals in Sahuayo de José María Morelos