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Hotel Aitana

3.0 star property
Hotel with a rooftop terrace, steps from Belber Jimenez Museum

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Photo gallery for Hotel Aitana

Front of property
Interior
Courtyard view
Reception
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Sabino Crespo 313, Oaxaca, OAX, 68000
  • Church of Santo Domingo de Guzmán
    ‪9 min walk‬
  • Zócalo Square
    ‪9 min walk‬
  • Auditorio Guelaguetza
    ‪12 min walk‬
  • Oaxaca Intl. (OAX)
    ‪23 min drive‬

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Room options

View all photos for Standard Room (2 twin beds)

Standard Room (2 twin beds) | Desk, free WiFi, bed sheets

Standard Room (2 twin beds)

  • 150 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, free WiFi, bed sheets

Double Room, 2 Double Beds

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Desk, free WiFi, bed sheets

Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 151 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Oaxaca

Located in Oaxaca Centro, Hotel Aitana is adjacent to Belber Jimenez Museum and within a 5-minute walk of other popular sights like Rufino Tamayo Museum. This 3-star hotel has 24 rooms and welcomes guests with a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Oaxaca Ethnobotanical Garden - 8 min walk - 0.5 miles
  • Church of Santo Domingo de Guzmán - 9 min walk - 0.5 miles
  • Zócalo Square - 9 min walk - 0.5 miles
  • Oaxaca Cathedral - 10 min walk - 0.6 miles
  • Auditorio Guelaguetza - 12 min walk - 0.6 miles

Getting around

  • Oaxaca Intl. Airport - 23 min drive

Restaurants

  • ‪Boulenc - ‬4 min walk
  • ‪Humar - ‬1 min walk
  • ‪Terraza Istmo - ‬3 min walk
  • ‪Caracol Púrpura Café - ‬3 min walk
  • ‪Punta Cabras - ‬3 min walk

About this property

Hotel Aitana

Hotel with a rooftop terrace, steps from Belber Jimenez Museum
At Hotel Aitana, guests have access to a rooftop terrace, free WiFi in public areas, and express check-out. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a terrace, laundry facilities, and a garden.
Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include ceiling fans, phones, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 120 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Aitana

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1900
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Ceiling fan
  • Desk
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: MXN 120 per day (164 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Aitana Hotel
Aitana Oaxaca
Hotel Aitana
Hotel Aitana Oaxaca
Aitana Hotel Oaxaca
Hotel Aitana Hotel
Hotel Aitana Oaxaca
Hotel Aitana Hotel Oaxaca

Frequently asked questions

Is a free cancellation option available at Hotel Aitana?

Hotel Aitana offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Aitana?

This hotel is situated in Oaxaca Centro within a 10-minute walk of Church of Santo Domingo de Guzmán and Zócalo Square. You'll also find Nuestra Senora de la Soledad Basilica and Santo Domingo Square less than a mile away.

Is parking available on site at Hotel Aitana?

No, there isn't parking available at the hotel.

Does Hotel Aitana feature a casino at the property?

No, Hotel Aitana doesn't have a casino.

Is there an indoor pool at Hotel Aitana?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Aitana?

Couples will appreciate amenities like a restaurant, a restaurant bar, and concierge services at this hotel.

Does Hotel Aitana have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Aitana have a restaurant that serves breakfast?

Yes, Hotel Aitana serves breakfast for a surcharge at Aitana.

Does Hotel Aitana allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Aitana.

Does Hotel Aitana have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Aitana?

The closest major airport to Hotel Aitana is Oaxaca Intl. Airport, which is 5.9 mi away (23 minutes by car).

Are there rooms with balconies at Hotel Aitana?

No, there aren't any guestrooms with balconies at Hotel Aitana.

Hotel Aitana Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 89 out of 220 reviews
Rating 8 - Good. 88 out of 220 reviews
Rating 6 - Okay. 29 out of 220 reviews
Rating 4 - Poor. 11 out of 220 reviews
Rating 2 - Terrible. 3 out of 220 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Calm and quiet on the inside. Nice balcony area for lounging. Friendly staff.
Stayed 1 night in Mar 2023

10/10 Excellent

Richard Edward

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 8 nights in Nov 2022

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. To me, the hot water was never really hot and there was no ice available. I enjoy drinking my soda over ice
Stayed 5 nights in Nov 2022

10/10 Excellent

Roxanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the charm of this hotel! The staff was always friendly and willing to answer any/all questions. A yummy breakfast was available for a minimal cost (fruit, yogurt, eggs, beans, toast, coffee, tea). Walkability is fantastic! Plenty of restaurants, cafes, mezcalerias within walking distance. Closer to plaza de la danza and about 10 min. walk to the zocalo.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great value room in a lovely hotel
Really lovely hotel with lovely roof terrace and quiet area at night yet close walking distance to the centre. The room had a decent en-suite & large comfy bed & fan. Slightly outdated room but really Great value.
Stayed 3 nights in Mar 2022

10/10 Excellent

Danny

Liked: Cleanliness, staff & service
The staff and owners went out of there way to make sure I was comfortable and taken care of the place was very rustic and charming super clean fresh flowers very convenient I hated to leave
Stayed 7 nights in Feb 2022

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, Hot shower, tasteful room, with good wifi and tv netflix options. Cute garden rooftop. Water cooler in the front lobby. Breakfast or coffee available. The room was a bit dark with an inner courtyard window. Very polite & helpful staff. Easily walkable to all the sites.
Stayed 4 nights in Feb 2022

10/10 Excellent

Raphael

Liked: Staff & service, amenities, property conditions & facilities
Stayed 11 nights in Nov 2021

10/10 Excellent

Nell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victor and Raymundo were absolutely excellent. The overall staff made our stay very comfortable—no request was left undone.
Stayed 8 nights in Oct 2021

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Staying at the Aitana Hotel was awesome. The staff was extremely courteous and helpful. The hotel atmosphere is very comfortable. My friends and I felt very safe the entire time. In the mornings, we gathered in the open courtyard for breakfast and in the evenings, we enjoyed the beautiful rooftop garden. It’s not a fancy hotel, but it’s a typical colonial hotel with all the amenities that we could possibly need. We felt at home the entire time. Thanks to Reynaldo and his staff.
Stayed 7 nights in Oct 2021

10/10 Excellent

MARIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victor Manuel was very kind, helped us with lots of info, always ready to answer our questions, great attitude, the lady in the kitchen went out of her way to prepare a delicious breakfast for us, 8-10 minutes walking distance to main andador and zocalo, very clean and excellent price/value, Victor recommended a restaurant called las quince letras everything was delicious, also Casa Oaxaca and Los Danzantes. we have a blast, we can't wait to go back, Thank you Aitana.
Stayed 8 nights in Jul 2021

6/10 Okay

Verified traveler

Very modest little hotel. No room service.
Stayed 4 nights in Oct 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was superb. The courtyard room was large and had a special view of the inner courtyard.
Stayed 9 nights in Oct 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was superb ! The room had a 12' ceiling and was very comfotable.
Stayed 9 nights in Oct 2020

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in Oaxaca
The rooms were lovely. Clean and bright. Breakfast was delicious and with many options. Staff was friendly and super helpful with suggestions where to eat. Definitely recommend to stay.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like,,,,,,,,,,,,excellent staff unlimited free drinking water, breakfast buffet
Stayed 8 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Fine/clean for price but serious reservations
Overall the stay was good, the rooms were spacious and comfortable for the price. The glaring issues were the following- 1. Noisy - the first floor in particular is very loud and not sound proof. Be prepared to wake up early while the staff sets up and cleans or has conversation. 2. The staff doesn’t speak English at all which is fair as we are in Mexico but the hotel is international and they can’t communicate important information or verify information. 3. The fans above head don’t work without making tons of noise but it’s extremely hot so you’ll need it.The hotel doesn’t have AC* as they advertised 4. The included breakfast is supposed to end at 10:30am but they often clear the food at 9am and don’t replace the items.
Stayed 7 nights in Oct 2019

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to downtown
Nice hotel friendly people spacious nicely decorated rooms, close to downtown. No fridge in rooms.
Stayed 1 night in Sep 2019

10/10 Excellent

LoisAnnVives, San Antonio, TX

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique architecture but most of all the excellebt service from all staff made me feel welcomed thrughout my stay. The hotel was within walking reach to all the museums, markets, etc. that the city offers.
Stayed 7 nights in Sep 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gladly recommend staying at the Aitana Hotel
We can gladly recommend staying at the Aitana Hotel. We had a nice room on the second floor. The rooms are very comfortable and clean. The hotel has a pretty interior courtyard. The hotel staff are friendly and helpful. Good location with just a short walk to the zocalo. We would definitely stay here on a return trip to Oaxaca. The breakfast had fresh fruit and a choice of hot items. We were staying at the hotel in August. The rooms have a strong ceiling fan. AC was not necessary. Only suggestion is the hotel may want consider raising the price of a room by $1 and adding a pastry plate to the breakfast. David
Stayed 6 nights in Aug 2019

10/10 Excellent

mekiel

Liked: Staff & service, amenities, property conditions & facilities
What I liked about the hotel is that there is a beautiful spacious courtyard that is used for the free breakfast every morning. The hotel rooms are clean and there is daily maid service. There is also a second floor deck that is nice to go up on and read or just relax. Overall the staff is friendly and respectful. I recommend this place for the price and the quality of service that you receive.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in May 2019

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