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Neuchatel City Hotel

3.0 star property
Hotel in Neuchatel with bars and a 24-hour front desk

Choose dates to view prices

Photo gallery for Neuchatel City Hotel

Exterior
Exterior
Reception
Superior Double Room | In-room safe, desk, laptop workspace, free WiFi
Aerial view

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Pet friendly

Explore the area

Map
17 Av. de la Gare, Neuchatel, NE, 2000
  • Theatre du Passage
    ‪2 min walk‬
  • Chateau de Neuchâtel
    ‪7 min walk‬
  • Neuchatel Botanical Garden
    ‪13 min walk‬
  • Bern (BRN-Belp)
    ‪63 min drive‬

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Room options

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Twin Room

Basic Twin Room | In-room safe, desk, laptop workspace, free WiFi

Basic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, laptop workspace, free WiFi

Economy Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | In-room safe, desk, laptop workspace, free WiFi

Basic Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Single Room

Basic Single Room | In-room safe, desk, laptop workspace, free WiFi

Basic Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, laptop workspace, free WiFi

Superior Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, free WiFi

Superior Double Room

  • Lake view
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 3 Twin Beds

Basic Room, 3 Twin Beds | In-room safe, desk, laptop workspace, free WiFi

Basic Room, 3 Twin Beds

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Single Room

In-room safe, desk, laptop workspace, free WiFi

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Twin Room

In-room safe, desk, laptop workspace, free WiFi

Economy Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Neuchatel

Neuchatel City Hotel places you next to Theatre du Passage and Galerie Quint-Essences. This 100-room, 3-star hotel has a restaurant and 2 bars/lounges, along with free in-room WiFi.

What's nearby

  • Theatre du Passage - 2 min walk - 0.1 miles
  • Lac de Neuchatel - 7 min walk - 0.4 miles
  • Casino Neuchatel - 7 min walk - 0.4 miles
  • Chateau de Neuchâtel - 7 min walk - 0.4 miles
  • Neuchatel Botanical Garden - 13 min walk - 0.7 miles

Getting around

  • Neuchâtel Station - 7 min walk
  • Bern (BRN-Belp) - 63 min drive

Restaurants

  • ‪Les Brasseurs - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Confiserie-chocolaterie Walder - ‬4 min walk
  • ‪Hôtel DuPeyrou - ‬4 min walk
  • ‪Bambou Sushi Bar - ‬5 min walk

About this property

Neuchatel City Hotel

Hotel in Neuchatel with bars and a 24-hour front desk
Neuchatel City Hotel features free WiFi in public areas, a business center, and laundry facilities. Self parking is offered for CHF 20 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, access to locker space, and securing valuables.
Guests can expect free WiFi and 82-cm LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes, desks, and wardrobes or closets are also standard.

Languages

Croatian, English, French, German, Spanish

Similar properties

Reception

Hotel Touring au Lac

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Laundry
8.0 out of 10, Very Good, 370 reviews
The price is $128
includes taxes & fees
$114 per night
Apr 6 - Apr 7
Hotel Touring au Lac

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 19.90 for adults and CHF 11 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Fiorello

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 82-cm LED TV with cable channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of CHF 25 (exact amount varies) at check-out

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25 per pet, per night, plus a deposit of CHF 100 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 19.90 for adults and CHF 11 for children
  • Self parking fee: CHF 20 per night
  • Pet deposit: CHF 100 per stay
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number CHE-377.608.385

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Neuchatel City Hotel Hotel
Neuchatel City Hotel Neuchatel
Neuchatel City Hotel Hotel Neuchatel

Frequently asked questions

Is free cancellation available at Neuchatel City Hotel?

Neuchatel City Hotel offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Neuchatel City Hotel?

As of Apr 4, 2025, prices found for a 1-night stay for 2 adults at Neuchatel City Hotel on Apr 14, 2025 start from $99.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Neuchatel City Hotel?

This hotel is located in Neuchatel, just steps from Theatre du Passage and Galerie Quint-Essences, and within a short walk of Place Pury. You'll also find Lac de Neuchatel and Chateau de Neuchâtel less than a mile away.

Is there parking available at Neuchatel City Hotel?

Yes, parking is offered for CHF 20 per night.

Does Neuchatel City Hotel include a casino?

No, Neuchatel City Hotel doesn't have a casino.

Will I find an indoor pool at Neuchatel City Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Neuchatel City Hotel?

Couples staying at this hotel will appreciate amenities like 2 bars plus some guestrooms include lake views and minibars with free items.

Does Neuchatel City Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Neuchatel City Hotel feature a restaurant that includes a breakfast menu?

Yes, Neuchatel City Hotel has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Will Neuchatel City Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Neuchatel City Hotel for a fee of CHF 25 per pet, per night. A deposit of CHF 100 per stay is collected.

Does Neuchatel City Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Neuchatel City Hotel?

The closest major airport to Neuchatel City Hotel is Bern (BRN-Belp), which is about 27.4 mi away.

Are there rooms with balconies that I can book at Neuchatel City Hotel?

No, there aren't any guestrooms with balconies at Neuchatel City Hotel.

Neuchatel City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 192 reviews
Rating 8 - Good. 79 out of 192 reviews
Rating 6 - Okay. 33 out of 192 reviews
Rating 4 - Poor. 14 out of 192 reviews
Rating 2 - Terrible. 15 out of 192 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2025

8/10 Good

michèle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour Neuchâtel
Très bon séjour sauf le soir du 31 décembre ou il y avait une fête à l'étage au-dessous et le bruit était très pénible , on avait l'impression d'être dans une boîte de nuit ! Sinon tout était bien.
Stayed 2 nights in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neuchâtel Dec 2024
Convenient for station and city centre, bus stop within 25 metres. Clean room
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Walo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zufrieden!
Die Lage des Hotels liegt genau zwischen Bahnhof und Altstadt, je 10 min zu Fuss. Ausgezeichnet. Das Hotel verfügt über eigene gedeckte Parkflächen für Autos. Ab dem 5. Stock tolle Sicht über Berge und See.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thanasilen

Stayed 2 nights in Sep 2024

8/10 Good

Susan

Traveled with partner
Liked: Staff & service
Good
Stayed 1 night in Sep 2024

8/10 Good

Philippe

Stayed 2 nights in Sep 2024

8/10 Good

ROSARIO

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, room comfort
la chambre était très grande mais mal équipée la lumière très inconfortable, des néons au plafond avec un interrupteur à la porte d'entrée. très peu de prise électrique, la moquette sale, des tâches partout la poubelle de la salle de bain pas vidée.
Stayed 2 nights in Sep 2024

2/10 Terrible

Hamid

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with Neuchâtel City Hote. It was a room and a bed. NO Air conditioning, No refrigerator, No Iron, No hair dryer, No Coffee, and No daily room service, and your room door is open to the main hallway. Very weird Hotel. I couldn't stay there. I asked for a refund but have been declined. I would not recommend this hotel to anybody. Not worth your money. My losst is your gain.
Stayed 3 nights in Sep 2024

6/10 Okay

Antoine

Stayed 1 night in Aug 2024

10/10 Excellent

paola

Business traveler
Liked: Cleanliness, staff & service, amenities
-
Stayed 5 nights in Sep 2024

4/10 Poor

Ramesh

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is ok . But rooms are pathetic. No cups, no kettle or any fan for ventilation. It was very warm outside.Check in at 4 pm is real spoil sport .
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Preis Leistungsverhältnis
Guter Preis-Leistung. Sauber, gute Betten. Bad zwar sauber aber mit Zigarettengeschmack (vom Vorgänger?)
Stayed 2 nights in Aug 2024

8/10 Good

Karina

Stayed 1 night in Aug 2024

6/10 Okay

Florence

Stayed 1 night in Aug 2024

4/10 Poor

Patricia

Disliked: Property conditions & facilities, room comfort
Pas le top par rapport à d’autre
Grande chambre mais sans Clim avec 38 horrible Au bord de l’avenue de la gare du bruit catastrophique Petit déjeuner moyen
Stayed 2 nights in Aug 2024

8/10 Good

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes, zuvorkommendes Personal. Die Zimmerausstattung ist nicht auf dem neuesten Stand. Das Frühstück ist völlig überteuert.
Stayed 1 night in Jul 2024

10/10 Excellent

Nichanun

Stayed 3 nights in Jul 2024

8/10 Good

Philippe, Boston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very conveniently located near the train station but also not from the city center and the lake. We had a big room which we enjoyed. There was a balcony which we used though it faced a busy street. The rug in the room was dirty in some places, which is something we had not expected. But overall, a nice stay.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

YOUNGHO

Business traveler
Liked: Staff & service
Stayed 6 nights in Jun 2024

4/10 Poor

Zahid, East Meadow

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Location and staff very good. Everything so close but hotel try to charge you everything like, cleaning, extra hour if you can not check out at 11 and there is no fridge, no iron, no water bottle. Nothing if free. They try to ripe you off for everything.
Stayed 4 nights in Jun 2024