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Citadines Uplands Kuching

4.0 star property
Pet-friendly aparthotel with a fitness center connected to a shopping center in Kuching

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Photo gallery for Citadines Uplands Kuching

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
TV, DVD player, iPod dock
Premier Studio, 1 Double or 2 Twin Beds, Shower Grab Bars, Kitchen | In-room safe, desk, laptop workspace, blackout drapes
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Dryer
  • Parking available
  • Pool
  • Gym

Explore the area

Map
No. 55 Jalan Simpang Tiga, Kuching, Sarawak, 93350
  • The Spring
    ‪15 min walk‬
  • Vivacity Megamall
    ‪3 min drive‬
  • Kuching Waterfront
    ‪4 min drive‬
  • Kuching (KCH-Kuching Intl.)
    ‪15 min drive‬

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Room options

View all photos for Premier Apartment, 2 Bedrooms, Accessible, Kitchen

Separate tub and shower, eco-friendly toiletries, hair dryer, bathrobes

Premier Apartment, 2 Bedrooms, Accessible, Kitchen

  • 721 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms, Accessible, Kitchen

In-room safe, desk, laptop workspace, blackout drapes

Executive Apartment, 2 Bedrooms, Accessible, Kitchen

  • 635 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Apartment, 1 Queen Bed, Accessible, Kitchen

TV, DVD player, iPod dock

Premier Apartment, 1 Queen Bed, Accessible, Kitchen

  • 474 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Apartment, 1 King Bed, Accessible, Kitchen

In-room safe, desk, laptop workspace, blackout drapes

Executive Apartment, 1 King Bed, Accessible, Kitchen

  • 441 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 1 Double or 2 Twin Beds, Shower Grab Bars, Kitchen

Premier Studio, 1 Double or 2 Twin Beds, Shower Grab Bars, Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Premier Studio, 1 Double or 2 Twin Beds, Shower Grab Bars, Kitchen

  • 258 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for One Bedroom Premier Apartment

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Premier Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Executive Apartment

TV, DVD player, iPod dock

One Bedroom Executive Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Premier Apartment

In-room safe, desk, laptop workspace, blackout drapes

Two Bedroom Premier Apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Executive Apartment

TV, DVD player, iPod dock

Two Bedroom Executive Apartment

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Studio Premier

In-room safe, desk, laptop workspace, blackout drapes

Studio Premier

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Kuching

Citadines Uplands Kuching places you next to The Spring and within 2 miles (3 km) of Vivacity Megamall. This 215-room, 4-star aparthotel has conveniences like an outdoor pool, free in-room WiFi, and a gym. Located centrally in Kuching, it's connected to a shopping center and also close to Kuching Waterfront and City One Shopping Mall.
View more Aparthotels in KuchingOpens in a new window

What's nearby

  • The Spring - 15 min walk - 0.9 miles
  • Vivacity Megamall - 3 min drive - 2.2 miles
  • Sarawak General Hospital - 4 min drive - 2.2 miles
  • City One Shopping Mall - 4 min drive - 2.4 miles
  • Kuching Waterfront - 4 min drive - 2.7 miles

Getting around

  • Kuching Intl. Airport (KCH) - 15 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪New Atmosferah Restaurant - ‬2 min walk
  • ‪Nasi Kandar Line Q - ‬3 min walk
  • ‪Spoon Cafe - ‬2 min walk
  • ‪Tealive - ‬15 min walk

About this property

Citadines Uplands Kuching

Pet-friendly aparthotel with a fitness center connected to a shopping center in Kuching
Citadines Uplands Kuching features an outdoor pool, a children's pool, and a gym. If you drive, self parking is MYR 2.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for MYR 16.20 per person one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Additional amenities include free WiFi in public areas, meeting rooms, and a business center.
Each apartment is soundproofed and features a kitchen and space to spread out with a sitting area. A TV comes with satellite channels and a DVD player, and guests can stay connected with free WiFi. The bathroom offers hair dryers, free toiletries, bidets, and bathrobes. Other standard amenities include a dryer, an iPod dock, and a coffee maker. Weekly housekeeping is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Languages

Chinese (Mandarin), English, Indonesian, Malay

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Car not required
  • Covered self parking on site (MYR 2 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 27 for adults and MYR 27 for children
  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MYR 108 per night

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • DVD player
  • iPod dock
  • TV with cable/satellite channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 18 lbs per pet)
  • Fee: MYR 500 per accommodation per night
  • Pets allowed in specific rooms
  • Litter boxes
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Doorbell and phone notification
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Children's pool
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 215 units
  • 8 floors
  • Banquet hall
  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MYR 500 per accommodation, per night
  • Dogs and cats only
  • 1 total (18 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MYR 108.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MYR 27 for adults and MYR 27 for children
  • Airport shuttle fee: MYR 16.20 per person (one-way)
  • Airport shuttle fee per child: MYR 16.20 (one-way), (from 7 to 18 years old)
  • Covered self parking fee: MYR 2.00 per day
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 108.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • No cribs or infant beds are available.

Property is also known as

Citadines Kuching
Citadines Kuching Uplands
Citadines Uplands
Citadines Uplands Apartment
Citadines Uplands Apartment Kuching
Citadines Uplands Kuching
Citadines Uplands Kuching Sarawak
Citadines Uplands Kuching Aparthotel
Citadines Uplands Aparthotel
Citadines Uplands Kuching Kuching
Citadines Uplands Kuching Aparthotel
Citadines Uplands Kuching Aparthotel Kuching

Frequently asked questions

Are free cancellation options available at Citadines Uplands Kuching?

Citadines Uplands Kuching provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Citadines Uplands Kuching?

As of Apr 24, 2025, prices found for a 1-night stay for 2 adults at Citadines Uplands Kuching on May 4, 2025 start from $59.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Citadines Uplands Kuching?

This aparthotel is located in Kuching, just steps from The Spring. You'll also find Vivacity Megamall and Kuching Waterfront within a short drive.

Is there parking available at this aparthotel?

Yes, covered parking is offered for MYR 2.00 per day. Though parking is limited, accessible parking is also available.

Does Citadines Uplands Kuching include a casino?

No, Citadines Uplands Kuching doesn't have a casino.

Is there an indoor pool at Citadines Uplands Kuching?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Citadines Uplands Kuching?

Amenities that appeal to couples at this aparthotel include a kitchen, a separate bath and shower, and bathrobes.

Does Citadines Uplands Kuching have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Citadines Uplands Kuching have a restaurant that serves breakfast?

Citadines Uplands Kuching offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Citadines Uplands Kuching allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Citadines Uplands Kuching for a fee of MYR 500 per accommodation, per night. The property also provides food and water bowls and litter boxes.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

What is the closest airport to Citadines Uplands Kuching?

The closest major airport to Citadines Uplands Kuching is Kuching Intl. Airport (KCH), which is 4.8 mi away (15 minutes by car).

Can I book a room with a balcony at Citadines Uplands Kuching?

No, you won't find apartments with balconies at Citadines Uplands Kuching.

Citadines Uplands Kuching Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 157 out of 449 reviews
Rating 8 - Good. 196 out of 449 reviews
Rating 6 - Okay. 71 out of 449 reviews
Rating 4 - Poor. 12 out of 449 reviews
Rating 2 - Terrible. 13 out of 449 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Kim Loong

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staffs and cleaningness
Stayed 3 nights in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities
Great location if wanna visit spring hotel
Stayed 2 nights in Sep 2024

6/10 Okay

Lawrence

Business traveler
Liked: Room comfort
Disliked: Cleanliness

Nonee

Floor as well as dining table were sticky. Luckily room slippers were provided and I clean the table using my own disposal wipes. Bedding do not smell yucky but also do not smell fresh.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer Fang Ni

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
a bit rundown for the price is charges
Stayed 1 night in Apr 2024

8/10 Good

Jennifer Fang Ni

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is getting a bit too old. The night shift staff was totally unfriendly despite I have elderly and children with me checking in near midnight.
Stayed 1 night in Apr 2024

8/10 Good

Jennifer Fang Ni

Business traveler
Liked: Cleanliness, amenities
I think the property needs some minor upgrade - the facility is a bit run down for the price it demands.
Stayed 1 night in Apr 2024

6/10 Okay

Jimmy

A bit dated, maintenance might be a bit lagging.
Stayed 1 night in May 2024

8/10 Good

Zhi chao

Traveled with partner
Liked: Amenities, property conditions & facilities
Good location. Staff is friendly. Just hope the room is cleaner
Stayed 3 nights in Apr 2024

6/10 Okay

tony amir

Stayed 5 nights in Apr 2024

2/10 Terrible

Daniel

Stayed 1 night in Apr 2024

6/10 Okay

Kathleen

The staff were pleasant and efficient. However, the property needs serious renovating. For example: 1. The window didn’t lock properly and noisy traffic became an issue. 2. The bathroom door is rotting at the base. 3. The room was smelly. 4. The stained toilet seat needs replacing. 5. They fork out the cheapest toilet roll to be found on the market.
Stayed 5 nights in Jan 2024

6/10 Okay

Chieng

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Li Fong, Kuala Lumpur

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
the staff is very helpful
Stayed 3 nights in Oct 2023

8/10 Good

Chu-Li

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023

6/10 Okay

Kathleen

I've always stayed at Citadines Uplands when I'm in Kuching as I prefer a serviced apartment to a hotel. It's ok if you are not looking for luxury. Just make sure you are not given a room on the same floor as the pool .and overlooking it.
Stayed 6 nights in Aug 2023

8/10 Good

Rhyselle Bernadette

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Good location. It's time to renew the rooms.

Good location. The room is a bit too old, bath tub handle is rusted and disgusted me. Also the pools ladder, it almost slit open my daughters foot with the rusted nail.
Stayed 3 nights in Sep 2023

10/10 Excellent

CHRISTOPHER VIXTRICDAY

Stayed 1 night in Sep 2023

2/10 Terrible

Tessa

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

Ronald

Traveled with group
Liked: Cleanliness, amenities
1. The hotel is old and in need of renovation. 2. The corridor carpet was not straightened and looks dirty 3. Stayed 3 days, no one came to clean the room 3. The gym and swimming pool is well kept 4. Location is convenient to reach most places 5. Breakfast is just a walk away 2 prata stores available for u 6. Across the road, a big mall
Stayed 2 nights in Jul 2023

2/10 Terrible

JUNWEN

Stayed 3 nights in Jul 2023

8/10 Good

Dennis

Business traveler
Liked: Cleanliness
No water, aircon wasnt cold at all. Good location.
Stayed 5 nights in Jun 2023

2/10 Terrible

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
A go-to for me whenever I visit Kuching. Friendly, efficient staff. No problem requesting a late check-out. Easy to get Grab cabs. Shopping mall across the road and simple eateries and bank next door.
Stayed 5 nights in May 2023

10/10 Excellent

Soundharanayagi

Liked: Cleanliness, property conditions & facilities
A decent property nothing much to complain about, Staff are very friendly and accomodative
Stayed 2 nights in May 2023

8/10 Good

Johannes, London

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely apartment with a great view of the city and mountains. The room was very spacious and in an acceptable condition. We were surprised that breakfast was served to the room, rather than in a restaurant. There didn't seem to be any options so we weren't able to eat the breakfast since it didn't align with our dietary requirements. One thing I didn't like was that someone rings your door at 7am until you open the door to receive your breakfast. This was a bit disruptive to our stay.
Stayed 3 nights in Apr 2023