The Westin Oaks Houston at the Galleria

4.0 star property
Eco-certified Houston hotel connected to a shopping center, a quick walk to River Oaks District

Choose dates to view prices

Photo gallery for The Westin Oaks Houston at the Galleria

Meeting facility
Meeting facility
Point of interest
Point of interest
55-inch flat-screen TV with cable channels, Smart TV, pay movies

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
5011 Westheimer Road, Houston, TX, 77056
  • The Galleria
    ‪1 min walk‬
  • River Oaks District
    ‪10 min walk‬
  • Memorial Park
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪38 min drive‬

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Room options

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Tub)

  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 Double Bed, Corner (Mobility/Hearing Accessible, Tub)

  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

Traditional Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Roll-In Shower)

  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, Multiple Beds, Non Smoking

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

Executive Room, Multiple Beds

  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

Room, Multiple Beds

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

Executive Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 Double Bed, Corner

  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

Executive Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed, Non Smoking

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, Multiple Beds (Mobility Accessible, Tub)

  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

Executive Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

Traditional Room, Multiple Beds (Hearing Accessible)

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

Traditional Room, Multiple Beds (Mobility Accessible, Tub)

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Houston

Located in The Galleria, The Westin Oaks Houston at the Galleria is within a 5-minute walk of Gerald D. Hines Waterwall Park and within 15 minutes of other popular attractions like River Oaks District. This 406-room, 4-star hotel has an outdoor pool along with a 24-hour gym and free self parking. It's connected to a shopping center in central Houston and also close to Highland Village and Uptown Park.

What's nearby

  • The Galleria - 1 min walk - 0.1 miles
  • Gerald D. Hines Waterwall Park - 4 min walk - 0.3 miles
  • River Oaks District - 10 min walk - 0.5 miles
  • Uptown Park - 2 min drive - 1.4 miles
  • Memorial Park - 3 min drive - 1.7 miles

Getting around

  • Wheeler Station - 7 min drive
  • Houston Station - 18 min drive
  • Houston William Hobby Airport (HOU) - 30 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Del Frisco's Double Eagle Steakhouse - ‬3 min walk
  • ‪Charley's Philly Steaks - ‬7 min walk
  • ‪Grand Lux Cafe - ‬5 min walk
  • ‪The Galleria Food Court - ‬3 min walk

About this property

The Westin Oaks Houston at the Galleria

Eco-certified Houston hotel connected to a shopping center, a quick walk to River Oaks District
At The Westin Oaks Houston at the Galleria, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. Additional amenities include conference space, express check-in, and express check-out.
55-inch Smart TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, coffee makers, and free newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 18.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Valet parking on site (USD 58 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Street Level Lobby Bar
  • White Oak Kitchen + Drink

Things to do

  • 24-hour health club
  • Designer stores
  • Outdoor pool
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 25,304 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 29.25 per accommodation, per night
  • Service fee: 0.61 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 30.00 per person
  • Fee for in-room wireless internet: USD 18.95 per day (rates may vary)
  • Valet parking fee: USD 58.00 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-2:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Houston Galleria Westin
Houston Galleria Westin Oaks
Westin Houston Galleria
Westin Houston Galleria Oaks
Westin Oaks
Westin Oaks Hotel
Westin Oaks Hotel Houston Galleria
Westin Oaks Houston Galleria
Westin Hotel Oaks
Westin Oaks Houston At The Galleria Hotel Houston
Westin Oaks Houston Galleria Hotel
The Westin Oaks Houston at the Galleria Hotel
The Westin Oaks Houston at the Galleria Houston
The Westin Oaks Houston at the Galleria Hotel Houston

Frequently asked questions

Is a free cancellation option available at The Westin Oaks Houston at the Galleria?

The Westin Oaks Houston at the Galleria offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Westin Oaks Houston at the Galleria?

As of Apr 29, 2025, prices found for a 1-night stay for 2 adults at The Westin Oaks Houston at the Galleria on May 9, 2025 start from $215.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Westin Oaks Houston at the Galleria?

This hotel is situated in The Galleria, just steps from Westheimer Rd and The Galleria, and within a short walk of River Oaks District. You'll also find Richmond Avenue and Williams Tower less than a mile away.

Will I be able to park at The Westin Oaks Houston at the Galleria?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 58.00 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does The Westin Oaks Houston at the Galleria feature a casino on the premises?

No, The Westin Oaks Houston at the Galleria doesn't have a casino.

Is there an indoor pool at The Westin Oaks Houston at the Galleria?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10 PM.

What will couples enjoy most about a stay at The Westin Oaks Houston at the Galleria?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at The Westin Oaks Houston at the Galleria?

No, there isn't a spa tub at this hotel.

Does The Westin Oaks Houston at the Galleria have a restaurant with a breakfast menu?

Yes, The Westin Oaks Houston at the Galleria serves a full breakfast for a surcharge each morning at Street Level Lobby Bar.

Does The Westin Oaks Houston at the Galleria allow pets to stay free of charge?

Yes, pets stay free at The Westin Oaks Houston at the Galleria.

Does The Westin Oaks Houston at the Galleria have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to The Westin Oaks Houston at the Galleria?

The closest major airport to The Westin Oaks Houston at the Galleria is Houston William Hobby Airport (HOU), which is 18.1 mi away (30 minutes by car). Another top airport is George Bush Intercontinental Airport (IAH), which is located 26.7 mi away (38-minute drive).

Are there rooms with balconies at The Westin Oaks Houston at the Galleria?

No, at The Westin Oaks Houston at the Galleria, there aren't any guestrooms that list a balcony.

Does The Westin Oaks Houston at the Galleria host weddings?

There are wedding services available at The Westin Oaks Houston at the Galleria if that's in your vacation plans.

The Westin Oaks Houston at the Galleria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1006 reviews
Rating 8 - Good. 181 out of 1006 reviews
Rating 6 - Okay. 62 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Liked: Amenities, property conditions & facilities
all of it
Stayed 1 night in Jan 2025

10/10 Excellent

Raul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a wonderful hotel with great rooms ... water the plant on the third floor wall, please
Stayed 3 nights in Jan 2025

6/10 Okay

Alex

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Decent room, unreasonable management staff

I stayed at this hotel in Houston during a business trip, and while the rooms were decent and the cleaning staff was friendly and attentive, the front desk experience left much to be desired. Unfortunately, their service was unorganized, unhelpful, and moody, which made my stay far more stressful than it needed to be. During my trip, the city of Houston was essentially shut down due to an unprecedented 6 inches of snow, forcing the airport to close. I had to extend my stay on a daily basis while waiting for flights to resume. When I finally secured a flight for the following morning and attempted to cancel my reservation for the upcoming night, I was met with a flat-out refusal from the front desk. While I understand the existence of “rules and regulations,” extraordinary situations like this require a level of courtesy and understanding. Instead, I was charged for an entire additional night despite clearly explaining that I would not be staying. This rigid and greedy approach left a bad taste in my mouth, especially considering the extenuating circumstances. A little flexibility and empathy from the front desk would have gone a long way. Until this hotel addresses its front desk issues and prioritizes customer service, I cannot recommend it to other travelers, particularly during unpredictable situations.
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Stayed 2 nights in Jan 2025

8/10 Good

Victor

Stayed 1 night in Jan 2025

10/10 Excellent

Chuck

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff
Stayed 1 night in Jan 2025

10/10 Excellent

Jaqourean, Killeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tiana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Benjamin

Stayed 2 nights in Dec 2024

6/10 Okay

Ann-Therese, Philadelphia

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Natasa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and courteous. Great rooms and location is fabulous for all shopping or ice skating.
Stayed 1 night in Jan 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Tawanda

Stayed 1 night in Dec 2024

10/10 Excellent

Rodrigo Gomez

Stayed 5 nights in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Bilberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Aurelia

Stayed 2 nights in Dec 2024

8/10 Good

Scott

Business traveler, Traveled with family
Liked: Property conditions & facilities
Negotiating the parking lot and accessing the parking garage were difficult and time consuming. Directions from the staff at the porte-cochère and in the parking area were vague and not helpful. Most importantly: The highly inventive "Destination Fee" is nothing but a gouge. We were told that if we ordered room service the $25 fee would be deducted from the bill. IT WAS NOT. We paid the $25 fee plus our credit card was billed an additional $100! For what? Our order was 4 cups of coffee and 2 english muffins. That is nothing but wanton theft. Shame on you. Enjoy your grift. We will not be back. Let's see if anyone in your organization has the integrity to respond.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

shay

Stayed 2 nights in Nov 2024