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The Capitol Hotel, Ascend Hotel Collection

3.0 star property
Hotel with free breakfast, a short walk to XL Center

Choose dates to view prices

Photo gallery for The Capitol Hotel, Ascend Hotel Collection

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Exterior
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Laundry
  • Pet friendly

Explore the area

Map
440 Asylum St, Hartford, CT, 06103
  • Bushnell Park
    ‪1 min walk‬
  • XL Center
    ‪4 min walk‬
  • Connecticut Convention Center
    ‪15 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪23 min drive‬

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Room options

View all photos for Premium Room, 1 King Bed, Non Smoking, View

Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Non Smoking, View

  • 198 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, View (Premium View)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, View (Premium View)

  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • City view
  • 198 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

  • 260 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the neighborhood

Hartford

Located in Downtown Hartford within a 5-minute walk of XL Center, The Capitol Hotel, Ascend Hotel Collection is within a mile (2 km) of other popular attractions like Connecticut Convention Center. This 96-room, 3-star hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Bushnell Park - 1 min walk - 0.1 miles
  • XL Center - 4 min walk - 0.3 miles
  • Bushnell Center for the Performing Arts - 9 min walk - 0.5 miles
  • Connecticut Convention Center - 15 min walk - 0.8 miles
  • Xfinity Theatre - 4 min drive - 1.8 miles

Getting around

  • Hartford Union Station - 2 min walk
  • Bradley Intl. Airport (BDL) - 24 min drive

Restaurants

  • ‪Black-Eyed Sally's - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Brownstone - ‬6 min walk
  • ‪Max Downtown - ‬5 min walk
  • ‪Element 315 - ‬8 min walk

About this property

The Capitol Hotel, Ascend Hotel Collection

Hotel with free breakfast, a short walk to XL Center
Renovated in 2016, The Capitol Hotel, Ascend Hotel Collection offers a 24-hour gym, free WiFi in public areas, and a business center. Self parking is available for USD 15.00 per day. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.
40-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1960
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - 2016
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35.00 per pet, per stay
  • Dogs and cats only
  • 1 total (80 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Property is also known as

Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel, Ascend Hotel Collection Hotel
The Capitol Hotel, Ascend Hotel Collection Hartford
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel, Ascend Hotel Collection Hotel Hartford

Frequently asked questions

Is free cancellation available at The Capitol Hotel, Ascend Hotel Collection?

The Capitol Hotel, Ascend Hotel Collection offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do near The Capitol Hotel, Ascend Hotel Collection?

This hotel is situated in Downtown Hartford, just steps from XL Center and Bushnell Park, and within a short walk of Connecticut State Capital. You'll also find Bushnell Center for the Performing Arts and Connecticut Science Center less than a mile away.

Is parking available on site at The Capitol Hotel, Ascend Hotel Collection?

Yes, parking is offered for USD 15.00 per day with in/out privileges.

Does The Capitol Hotel, Ascend Hotel Collection have a casino at the property?

No, The Capitol Hotel, Ascend Hotel Collection doesn't have a casino.

Is there an indoor pool at The Capitol Hotel, Ascend Hotel Collection?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Capitol Hotel, Ascend Hotel Collection?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a 24-hour fitness facility and free breakfast.

Are there hot tubs at The Capitol Hotel, Ascend Hotel Collection?

No, there isn't a spa tub at this hotel.

Does The Capitol Hotel, Ascend Hotel Collection feature a restaurant that includes a breakfast menu?

Yes, The Capitol Hotel, Ascend Hotel Collection serves free full breakfasts each morning from its snack bar.

Does The Capitol Hotel, Ascend Hotel Collection allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Capitol Hotel, Ascend Hotel Collection for a fee of USD 35.00 per pet, per stay.

Are there connecting rooms at The Capitol Hotel, Ascend Hotel Collection?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Capitol Hotel, Ascend Hotel Collection?

The closest major airport to The Capitol Hotel, Ascend Hotel Collection is Bradley Intl. Airport (BDL), which is 16.7 mi away (24 minutes by car). Another top airport is Westfield, MA (BAF-Barnes Municipal), which is around 27.7 mi away.

Are there rooms with balconies at The Capitol Hotel, Ascend Hotel Collection?

No, there aren't any guestrooms with balconies at The Capitol Hotel, Ascend Hotel Collection.

The Capitol Hotel, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 345 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 199 out of 1000 reviews
Rating 4 - Poor. 97 out of 1000 reviews
Rating 2 - Terrible. 100 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Room comfort
You get what you pay for
We were greeted by a very friendly staff. The lobby was clean and comfy looking. The breakfast was also very good, lots of choices. The bed was extremely uncomfortable. Our backs are still recovering. There was hair all over the bed and bathroom. The water was hot. But the plumbing left a lot to be desired. Toilets didn’t flush properly. Over all, you get what you pay for. An inexpensive hotel close to all the action.
Stayed 2 nights in Dec 2024

6/10 Okay

Tina

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Housekeeping needs to better, the bathroom had hair from previous person all over the shower. Even left dirty towels in the for me to use. Throw the stained towels away.
Stayed 1 night in Dec 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Takima

Liked: Room comfort
Rip off
The hotel was clean and convenient. However, the hotel charged me FOUR times for the same room!
Stayed 1 night in Dec 2024

10/10 Excellent

Terrezz

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Erin

Stayed 1 night in Dec 2024

8/10 Good

Catherine

Stayed 1 night in Dec 2024

6/10 Okay

Angelique

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The only negative thing I would have to say is the parking garage situation. They have to manually let you in and out and sometimes it was a hassle
Stayed 3 nights in Dec 2024

6/10 Okay

Dickens

Business traveler, Traveled with family
Disliked: Room comfort
Ok but not as good for the money
It was ok just this the first hotel ever i had to pay for parking after paying so much for the stay. Breakfast wasnt great and the ac unit got me n my wife sick needs to be cleaned out.
Stayed 4 nights in Dec 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast spread. Room could have used an easy chair in the corner, next to bed. Otherwise fine
Stayed 2 nights in Dec 2024

6/10 Okay

ShanKar

Disliked: Cleanliness, staff & service, room comfort
Decieved, no charging point, no amenities
First of all, there is NO ev charging station at this location. The hotels.com listing deceived me. I asked the hotel and they said they don't have it, so no choice. Secondly, the tv channels said 'no signal' ended using phone whole night. Thirdly there is no 'game room' with pingpong as shown in the listing. Nothing of that sort, deceived again. The front desk person said the game room has been removed long ago. The only best thing is the breakfast and there is a park just outside. The hotels.com should do whatever they should to correct this misinformation on their site.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

brian

Traveled with family
Liked: Staff & service
Disliked: Room comfort
False Advertising
The people at the front desk were hospitable and friendly. They provided a refund of our parking like they said they would since we didn't stay the second night. The room didn't really look like the pictures, the bed was not very comfortable, the rooms next to us were loud, and we didn't feel we should have to pay for parking.
Stayed 2 nights in Dec 2024

6/10 Okay

ARRON, BROOKLYN

Stayed 1 night in Nov 2024

2/10 Terrible

Villilia

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service Stayed December 20 to 23 and the night shift front desk staff was rude and unprofessional Bathroom was not kept Bathtub will not drain the water Toilet was clogged Not enough parking space and they don’t even know when the paid parking gets full
Stayed 2 nights in Dec 2024

8/10 Good

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personable and Accommodating
Asani was amazing at check in. Very hospitable and knowledgeable of the area, offering recommendations for a meal. Would recommend this hotel to anyone and will go back.
Stayed 1 night in Dec 2024

8/10 Good

Anthony, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Lafayette

Stayed 4 nights in Dec 2024

10/10 Excellent

MaryKate

Stayed 2 nights in Nov 2024

2/10 Terrible

Carla

Stayed 1 night in Nov 2024

8/10 Good

Kitzie, Eden Mills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12/7...our room was quite outdated. Extremely small tight bathroom. But overall it was a good stay
Stayed 1 night in Dec 2024

10/10 Excellent

Shawn

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

John C

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was shady, dirty, cheap uncomfortable beds, moldy bathroom, evidence of shoddy repairs, empty vending machines... Basically i felt like i was staying in a hotel for a cheap date. Would i recommend? Only to my mother in-law!
Stayed 5 nights in Dec 2024

6/10 Okay

Felix, Sayreville

Garage parking outdated
Stayed 1 night in Nov 2024

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