Quality Inn & Suites Franklin

2.5 star property
Hotel in Franklin with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Quality Inn & Suites Franklin

Lobby
Iron/ironing board, free WiFi, bed sheets
Free buffet breakfast
Exterior
Iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
1620 Armory Dr, Franklin, VA, 23851
  • Lakeview Medical Center
    ‪11 min walk‬
  • Franklin City Hall
    ‪3 min drive‬
  • Southampton Memorial Hospital
    ‪5 min drive‬

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Room options

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Franklin

Located within a 5-minute walk of Franklin Commons Shopping Center, Quality Inn & Suites Franklin is within a 15-minute stroll of Armory Plaza. This 77-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Lakeview Medical Center - 11 min walk - 0.6 miles
  • Paul D. Camp Community College - Franklin Campus - 3 min drive - 1.3 miles
  • Franklin City Hall - 3 min drive - 2.0 miles
  • Southampton Memorial Hospital - 5 min drive - 3.0 miles
  • Camptown Park - 8 min drive - 3.5 miles

Getting around

  • Norfolk Intl. Airport (ORF) - 63 min drive

Restaurants

  • ‪Wendy's - ‬9 min walk
  • ‪Fred's Restaurant - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪El Ranchero Mexican Restaurant - ‬4 min walk
  • ‪Duck Thru - Sedley Road - Hunterdale - ‬6 min drive

About this property

Quality Inn & Suites Franklin

Hotel in Franklin with free breakfast and a seasonal outdoor pool
Quality Inn & Suites Franklin features free WiFi in public areas, a seasonal outdoor pool, and laundry facilities. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. This hotel also has a gift shop.
Guests can enjoy cable TV and stay connected with free WiFi. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is not available.
Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Quality Inn Franklin
Quality Franklin
Quality Inn Suites
Quality Inn & Suites Franklin Hotel
Quality Inn & Suites Franklin Franklin
Quality Inn & Suites Franklin Hotel Franklin

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites Franklin?

Quality Inn & Suites Franklin provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn & Suites Franklin?

As of Apr 20, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Franklin on Apr 29, 2025 start from $89.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Quality Inn & Suites Franklin?

This hotel in Franklin is within a 10-minute walk of Franklin Commons Shopping Center and Armory Plaza. You'll also find Franklin Historic District and Barret's Landing within a short drive.

Is parking available on site at Quality Inn & Suites Franklin?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Quality Inn & Suites Franklin have a casino on the premises?

No, Quality Inn & Suites Franklin doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Franklin?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Quality Inn & Suites Franklin?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and free breakfast plus some guestrooms include free Internet access.

Are there hot tubs at Quality Inn & Suites Franklin?

No, there isn't a spa tub at this hotel.

Does Quality Inn & Suites Franklin feature a restaurant that includes a breakfast menu?

Quality Inn & Suites Franklin offers free buffet breakfast though there is no restaurant.

Does Quality Inn & Suites Franklin allow pets to stay for free?

Although they can't stay for free, pets are welcome at Quality Inn & Suites Franklin for a fee of USD 25 per pet, per night.

Does Quality Inn & Suites Franklin have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Quality Inn & Suites Franklin?

No, there aren't any guestrooms with balconies at Quality Inn & Suites Franklin.

Quality Inn & Suites Franklin Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 38 out of 152 reviews
Rating 8 - Good. 37 out of 152 reviews
Rating 6 - Okay. 44 out of 152 reviews
Rating 4 - Poor. 18 out of 152 reviews
Rating 2 - Terrible. 15 out of 152 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Marlo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable. The location was great and the service was friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bee

Liked: Staff & service, property conditions & facilities
Quiet was my like dislike was they need renovation inside rooms bathroom vent was disgusting with lint and buildup
Stayed 2 nights in Nov 2024

2/10 Terrible

Ana, TORONTO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Herbert

Business traveler
Disliked: Staff & service, property conditions & facilities
The hotel was older and conditions showed it - damage to doors, walls, etc. The room was clean but had an odd, unpleasant smell. Rooms open to the parking lot, so when cars start in the morning they're very easily heard inside the rooms. Breakfast is basic - some bagels, English muffins, yogurt, fruit and a waffle maker.
Stayed 2 nights in Nov 2024

8/10 Good

Alandria

Traveled with family and small children
Liked: Staff & service, amenities
I would have mandatory checks if the rooms prior to rent out. The room was clean to a certain extent such as they had some hair from prior renters in the bathroom and the iron was broken but overall better than the last hotel I stayed at. Convenient area to shopping, restaurants, gas, etc.
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Liked: Staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Ryan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Stayed 1 night in Jul 2024

6/10 Okay

Anerol

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok for fhe short time that i had. I jusf wish that had different food chooses they had the same thing. When i had to be there just time. The room was not the cleanest.
Stayed 2 nights in Sep 2024

6/10 Okay

Christine

Traveled with family and small children
Liked: Staff & service
My overall stay was okay I didn’t like the fact that my floor didn’t look swept or mopped I didn’t like the way the bed was made up it Looked like whoever cleaned it was in a rush could have been better.
Stayed 3 nights in Oct 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities

This Place is Nasty

Ants all over the bathroom. Although they did enjoy snacking on the large spider I had to kill in the bathroom. This is a $55.00 a night motel at best.
Stayed 2 nights in Oct 2024

4/10 Poor

Trisha

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I requested 4 rooms for several days and PAID THEM UP FRONT for my employees. We are construction company with many new projects in the area. Once my guys showed up to check in they THAN mentioned they needed extra deposits and extra fees. Vin was extremely rude and could not explain to me in detail. Very short notice as my employees were already there to check in. We did as we were asked becuase like i stated, my guys were already there. But as a company who will be redoing many commerical buildings in Franklin this upcoming year - year and half, we will not be staying here.
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great place- win win!

Purfect for our family needs. Clean, pleasant people, and descently priced. Will stay again. .
Stayed 1 night in Aug 2024

8/10 Good

Robert, Fairplay

Quiet and lots of hot water.
Stayed 2 nights in Aug 2024

4/10 Poor

Desiree

Disliked: Cleanliness, amenities, property conditions & facilities
Needs to be upgraded towels had spots on them.
Stayed 1 night in Aug 2024

4/10 Poor

Grazyna

Disliked: Cleanliness, property conditions & facilities
High price, building is old and poor condition, dirty window , bad not comfortable, I do not stay next time
Stayed 1 night in Aug 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated, bare bones facility that's fine for a short period. Rene greeted us upon arrival and could not have been friendlier or more helpful. Our king size bed was comfortable, and the room and bathroom were clean. Air conditioning was excellent.
Stayed 1 night in Aug 2024

8/10 Good

goner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

sean

Traveled with family
Disliked: Cleanliness, property conditions & facilities
floor was dirty shower head was dirty moldy coffee maker broke towels and wash cloths were stained
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Cristina

Stayed 2 nights in Apr 2024