Sheraton Dallas Hotel

4.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Sheraton Dallas Hotel

Bar (on property)
Exterior
Breakfast and dinner served, American cuisine
View from property
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

Map
400 Olive St, Dallas, TX, 75201
  • Dallas World Aquarium
    ‪15 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪17 min walk‬
  • American Airlines Center
    ‪2 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪17 min drive‬

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Room options

Deluxe Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, Multiple Beds, Non Smoking

  • 534 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite, Multiple Beds, Non Smoking

  • 534 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • 534 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Non Smoking

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom, Non Smoking

  • 480 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Non Smoking

  • 717 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Club Room, 1 King Bed, Non Smoking

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 271 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Dallas

Located in Downtown Dallas, Sheraton Dallas Hotel is within a mile (2 km) of popular sights such as Kay Bailey Hutchison Convention Center and American Airlines Center. This 1840-room hotel welcomes guests with conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Dallas Museum of Art - 7 min walk - 0.4 miles
  • Dallas World Aquarium - 15 min walk - 0.8 miles
  • Kay Bailey Hutchison Convention Center - 17 min walk - 0.9 miles
  • American Airlines Center - 2 min drive - 1.3 miles
  • Reunion Tower - 3 min drive - 1.9 miles

Getting around

  • Federal & Olive Tram Stop - 3 min walk
  • Dallas Union Station - 8 min drive
  • Love Field Airport (DAL) - 17 min drive

Restaurants

  • ‪Majestic Theatre - ‬3 min walk
  • ‪Open Palette - ‬1 min walk
  • ‪True Kitchen + Kocktails - ‬3 min walk
  • ‪One Dallas Center Loun - ‬4 min walk
  • ‪DRAFT Sports Bar - ‬2 min walk

About this property

Sheraton Dallas Hotel

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
Sheraton Dallas Hotel features an outdoor pool, a 24-hour gym, and conference space. Parking is available for USD 30.00 per night (USD 45.00 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, express check-in, and express check-out.
50-inch plasma TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Mkt. Grab 'n Go
  • Open Palette

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 230,000 square feet of conference space
  • 60 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1959
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per stay
  • Pet weight must not exceed 35 lbs per pet
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.00 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 0.900 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Covered valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas

Frequently asked questions

Is a free cancellation option available at Sheraton Dallas Hotel?

Sheraton Dallas Hotel provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Dallas Hotel?

As of Apr 6, 2025, prices found for a 1-night stay for 2 adults at Sheraton Dallas Hotel on Apr 7, 2025 start from $309.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Sheraton Dallas Hotel?

This hotel is situated in Downtown Dallas, just steps from Majestic Theater, and within a 10-minute walk of Dallas Museum of Art and Morton H. Meyerson Symphony Center. You'll also find American Airlines Center and Dallas Market Center within a short drive.

Will I be able to park at Sheraton Dallas Hotel?

Yes, covered valet parking is offered for USD 45.00 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Sheraton Dallas Hotel have a casino at the property?

No, Sheraton Dallas Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Dallas Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Sheraton Dallas Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Sheraton Dallas Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Dallas Hotel have a restaurant that serves breakfast?

Yes, Sheraton Dallas Hotel serves buffet breakfast for a surcharge each morning at Open Palette.

Will Sheraton Dallas Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sheraton Dallas Hotel for a fee of USD 150.00 per accommodation, per stay.

Are there connecting rooms at Sheraton Dallas Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Sheraton Dallas Hotel?

The closest major airport to Sheraton Dallas Hotel is Love Field Airport (DAL), which is 6.7 mi away (17 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 20.7 mi away (26-minute drive).

Are there rooms with balconies at Sheraton Dallas Hotel?

No, there aren't any guestrooms with balconies at Sheraton Dallas Hotel.

Does Sheraton Dallas Hotel offer wedding services?

There are wedding services available at Sheraton Dallas Hotel if that's in your vacation plans.

Sheraton Dallas Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 558 out of 1004 reviews
Rating 8 - Good. 219 out of 1004 reviews
Rating 6 - Okay. 102 out of 1004 reviews
Rating 4 - Poor. 58 out of 1004 reviews
Rating 2 - Terrible. 67 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Keasha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We were there 12/15 took us 30 minutes to find parking and to get around the line of cars in the garage that were trying to exit. Looks like there was some type of event going on. Felt unsafe as we walked to the elevator to go from garage to lobby.
Stayed 1 night in Dec 2024

10/10 Excellent

Kent

Stayed 1 night in Nov 2024

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

gatty

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 2 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Poorly lit bathroom
Whomever designed the Executive Suites, in particular 2627, the bathroom is very poorly done. Its narrow, has abysmal lighting. No way a woman could do her makeup under the existing lighting.
Stayed 2 nights in Dec 2024

10/10 Excellent

Julian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly, rooms are very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation, neatly maintained.
This hotel is very clean and nicely maintained. We greatly enjoyed our stay and would recommend for sure. Great location as well and has available self parking which was a plus for us.
Stayed 4 nights in Nov 2024

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel property was wonderful and big. You didn't have to go outside for food. The outside area didn't feel safe.
Stayed 2 nights in Oct 2024

6/10 Okay

Dustin

Stayed 3 nights in Nov 2024

10/10 Excellent

Ofalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ta'Sean

Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Holly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel centrally located in downtown Dallas. The food in their Draft House bar and grill is delicious, beds are comfortable and their staff is friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!!
Was excellent ! Food and drink in bar was eh and for two drinks and one shared app was over 58$! Wow Ice machine was broken on our floor sadly but small things compared to our entire stay All was great
Stayed 2 nights in Oct 2024

8/10 Good

Chelsea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for our convention. Staff was great, services were punctual, and spaces were clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

8/10 Good

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean!
Stayed 2 nights in Oct 2024

10/10 Excellent

Angelica

Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Stayed 1 night in Oct 2024