2/10 Terrible
Michelle
Traveled with partner
Jan 25, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Go elsewhere. The only positive thing was location but there are other choices just as close or a few min further on.
When we arrived there was no one at the desk for at least 10 minutes. When someone did arrive they were dismissive and unpleasant. Luggage store was a self serve open to the front door and given the lack of front desk staff, of questionable security.
The room was shabby and bed didn't have a mattress cover. In such a high traffic area it would be a good idea.
The smell was overwhelming, I know that old cities often suffer a bit of a sulfuric smell from drains but this was really bad.
We had only one hand towel and no others. I went to the front desk and asked if when we got back from dinner I could get some. They assured me they'd be there and took our room number. Upon returning there were no towels and the front desk staff had only used ones to offer (ew) .
Door lock was loose and the bathroom door handle nearly completely broken off.
All in all this was my worst hotel stay just about anywhere in the world.