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Carlisle Station Hotel, Sure Hotel Collection by BW

3.0 star property
Victorian hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

Pub
Front of property
Meeting facility
Reception
Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
Court Square, Carlisle, England, CA1 1QY
  • Place, Carlisle Cathedral
    ‪8 min walk‬
  • Place, The Sands Centre
    ‪12 min walk‬
  • Place, Carlisle Castle
    ‪12 min walk‬
  • Airport, Carlisle (CAX)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Suite, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, Internet, bed sheets

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Carlisle

Carlisle Station Hotel, Sure Hotel Collection by BW places you within a 15-minute stroll of popular sights such as Carlisle Cathedral and AMF Bowling. This 70-room, 3-star hotel welcomes guests with conveniences like a restaurant, coffee/tea in a common area, and express check-out.

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.4 miles
  • AMF Bowling - 9 min walk - 0.5 miles
  • The Sands Centre - 12 min walk - 0.7 miles
  • Carlisle Castle - 12 min walk - 0.7 miles
  • Brunton Park - 17 min walk - 1.0 mile

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 79 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪The Griffin - ‬1 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪BrewDog Carlisle - ‬2 min walk
  • ‪The Crescent Bar - ‬1 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

Victorian hotel with a 24-hour front desk and a restaurant
Guests of Carlisle Station Hotel, Sure Hotel Collection by BW enjoy access to free WiFi in public areas, meeting rooms, and conference space. Self parking is available for GBP 12 per day. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, express check-out, and wedding services.
Guests can expect to find 32-inch LED TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, ironing boards, and desks are also standard.

Similar properties

Bar (on property)
ibis Carlisle – City Centre
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,006 reviews
$60 nightly
The price is $73
Dec 21 - Dec 22
Total with taxes and fees
ibis Carlisle – City Centre

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 12 per day)
  • Limited onsite parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Breakfast Room
  • Main Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Construction is underway at Carlisle Train Station and there may be noise disturbance in and around the station area.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 10 per person
  • Self parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Frequently asked questions

What is there to do close to Carlisle Station Hotel, Sure Hotel Collection by BW?

This hotel in Carlisle is within a 10-minute walk of Green Market, Carlisle Guildhall, and Tullie House Museum and Gallery. You'll also find The Sands Centre and Carlisle Castle less than a mile away.

How much does it cost to stay at Carlisle Station Hotel, Sure Hotel Collection by BW?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at Carlisle Station Hotel, Sure Hotel Collection by BW on Jan 9, 2026 start from $52.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Carlisle Station Hotel, Sure Hotel Collection by BW?

Yes, parking is offered for GBP 12 per day.

Does Carlisle Station Hotel, Sure Hotel Collection by BW include a casino on the premises?

No, Carlisle Station Hotel, Sure Hotel Collection by BW doesn't have a casino.

Is there an indoor pool at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, there is no indoor pool at this hotel.

Is Carlisle Station Hotel, Sure Hotel Collection by BW a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include minibars with free items and city views.

Does Carlisle Station Hotel, Sure Hotel Collection by BW have a hot tub?

No, this hotel doesn't have a spa tub.

Does Carlisle Station Hotel, Sure Hotel Collection by BW have a restaurant that serves breakfast?

Yes, Carlisle Station Hotel, Sure Hotel Collection by BW serves an English breakfast for a surcharge on weekend mornings at Breakfast Room.

Does Carlisle Station Hotel, Sure Hotel Collection by BW allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Carlisle Station Hotel, Sure Hotel Collection by BW for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Does Carlisle Station Hotel, Sure Hotel Collection by BW have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Carlisle Station Hotel, Sure Hotel Collection by BW?

The closest major airport to Carlisle Station Hotel, Sure Hotel Collection by BW is Carlisle (CAX), which is 7.9 mi away (19 minutes by car).

Are there rooms with balconies at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, there aren't any guestrooms with balconies at Carlisle Station Hotel, Sure Hotel Collection by BW.

Does Carlisle Station Hotel, Sure Hotel Collection by BW have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Carlisle Station Hotel, Sure Hotel Collection by BW.

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 278 out of 1000 reviews
Rating 8 - Good. 350 out of 1000 reviews
Rating 6 - Okay. 187 out of 1000 reviews
Rating 4 - Poor. 109 out of 1000 reviews
Rating 2 - Terrible. 76 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Staff & service
The property is somewhat run down, the window frames were very tatty and our shower control was cracked (although still working)
Stayed 1 night in Sep 2025

6/10 Okay

Agnes

Traveled with family
Liked: Cleanliness

Cheap stay but beware very noisy

Reasonable price Centrally located Sleep not great Pillows not comfortable too hard both types Dray barrel change clanging early hours for two hours
Stayed 1 night in Sep 2025

10/10 Excellent

PAUL

Stayed 1 night in Sep 2025

4/10 Poor

Steve

Go somewhere else!

Room adequate but was internal with no view, Bathroom small and had no hot water for shower in evening. Breakfast was buffet style and absolute disaster with staff not refilling food and had to be asked to do so as there were empty trays with nothing to choose from. When they did eventually refill, the bacon and sausage were cold. Very disappointing overall as this was for a birthday treat. :(
Stayed 1 night in Sep 2025

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

dont stay Saturday night if you want to sleep !

Great and friendly staff, nice bar. The Saturday night - the nosiest room I have ever stayed in - right next to night clubs - constant and very loud noise until 3.00-4.00 in the evening - sleep impossible.
Stayed 4 nights in Aug 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant , hepful staff, quiet room, good breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Baggage room to drop off luggage when I arrived from rail station before check-in time was very handy. Staff helpful.
Stayed 2 nights in Aug 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean and tidy room in an excellent location.
Stayed 2 nights in Aug 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities

Traditional Hotel

Traditional old hotel, very clean and excellent staff. Room was large and comfy bed, breakfast nice choice and plentiful food. Only complaint was that we stayed at weekend and noisy outside until small hours from people gathering at taxi rank nearby hotel entrance.
Stayed 1 night in Aug 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Stayed 1 night in Aug 2025

8/10 Good

A Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good £12 to park
Stayed 1 night in Aug 2025

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, staff & service
Could do with being updated but it was clean, good size room and comfy bed.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

jimmy

Traveled with group
Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Stayed 1 night in Aug 2025

8/10 Good

Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for the station

Convenient hotel right next to the station. Staff were very helpful - check-in was quick and easy, and breakfast was good. I was only there for 1 night - arrived late and left early. Mattress in my room was very soft - would have preferred something a bit firmer. Rooms were quiet, but were very dated and could do with some TLC.
Stayed 1 night in Jul 2025

10/10 Excellent

Muhammad Salman

Stayed 2 nights in Jul 2025

6/10 Okay

Stacey

Stayed 1 night in Aug 2025

8/10 Good

Alex

Stayed 1 night in Aug 2025

8/10 Good

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

Sophie & Nils

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room at a great price
Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Staff & service, room comfort

Great Location

Great location,staff very friendly. Good breakfast,rooms comfortable but basic.
Stayed 2 nights in Aug 2025