Hotel Heinitzburg in Windhoek | Best Rates & Deals on Orbitz

See all properties

Hotel in Windhoek with free breakfast and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Bar
Breakfast included
Room service
24/7 front desk
Air conditioning

Explore the area

22 Heinitzburg Street, Windhoek, 9000

NamibRand Nature Reserve
‪10 min walk‬
Maerua Mall
‪15 min walk‬
Christ Church
‪15 min walk‬
Windhoek (WDH-Hosea Kutako)
‪37 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Standard Twin Room (Deluxe)

269 sq ft
Sleeps 2
2 Twin Beds

Superior Double Room (Deluxe)

431 sq ft
Sleeps 2
1 King Bed

Comfort Twin Room

344 sq ft
Sleeps 2
2 Twin Beds

About the neighborhood

Windhoek

Hotel Heinitzburg places you next to Heinitzburg Castle and Schwerinsburg Castle. This 3.5-star hotel welcomes guests with 16 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

NamibRand Nature Reserve - 10 min walk - 0.5 miles
Katutura Township - 10 min walk - 0.5 miles
Maerua Mall - 15 min walk - 0.8 miles
Christ Church - 15 min walk - 0.8 miles
Train Station - 3 min drive - 1.7 miles

Getting around

Windhoek (ERS-Eros) - 11 min drive

Restaurants

‪KFC - ‬19 min walk
Leo's At The Castle
‪Ekipa Restaurant - ‬13 min walk
‪Mugg & Bean - ‬19 min walk
‪Mountain Eagle Spur Steak Ranch - ‬17 min walk

About this property

Hotel Heinitzburg

Hotel in Windhoek with free breakfast and a 24-hour front desk

Guests of Hotel Heinitzburg enjoy features like an outdoor pool, free WiFi in public areas, and free newspapers. Free parking is available if you drive. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a terrace, laundry facilities, and a garden.

43-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs and free toiletries. Other standard amenities include sitting areas, minibars, and safes.

Recreational amenities at the hotel include an outdoor pool.

Languages

English, German

Similar properties

Pool
Spa
Free WiFi
Restaurant

includes taxes & fees

$90 per night

Apr 26 - Apr 27

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

Free buffet breakfast available daily 6:30 AM to 10:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant

Things to do

Outdoor pool

Family friendly

Babysitting (surcharge)
Laundry facilities
Outdoor pool
Separate bedroom

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service

Outdoors

Garden
Pool loungers
Terrace

Spa

Massage

Accessibility

No elevator

Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Deep soaking bathtub
Free toiletries
Private bathroom
Towels provided

Entertainment

43-inch smart TV with satellite channels

Food and drink

24-hour room service
Minibar

Air conditioning
Desk
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Check-in: 2 PM—-11:00 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve cribs/infant beds.
This property accepts credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

Hotel Heinitzburg Windhoek

Heinitzburg Windhoek

Heinitzburg

Hotel Heinitzburg Hotel

Hotel Heinitzburg Windhoek

Hotel Heinitzburg Hotel Windhoek

Frequently asked questions

Is a free cancellation option available at Hotel Heinitzburg?

Hotel Heinitzburg provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Heinitzburg?

As of Apr 11, 2025, prices found for a 1-night stay for 2 adults at Hotel Heinitzburg on Apr 21, 2025 start from $220.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Heinitzburg?

This hotel is located in Windhoek, just steps from Heinitzburg Castle and Schwerinsburg Castle, and within a short walk of NamibRand Nature Reserve. You'll also find Katutura Township and Maerua Mall less than a mile away.

Is parking available on site at Hotel Heinitzburg?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel Heinitzburg?

Spa services at the hotel include massages.

Does Hotel Heinitzburg feature a casino?

No, Hotel Heinitzburg doesn't have a casino.

Is there an indoor pool at Hotel Heinitzburg?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Heinitzburg?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel Heinitzburg?

No, this hotel doesn't have a spa tub.

Does Hotel Heinitzburg have a restaurant that serves breakfast?

Yes, Hotel Heinitzburg serves free buffet breakfast each morning from its restaurant.

Will Hotel Heinitzburg allow pets to stay free of charge?

No, pets aren't allowed at Hotel Heinitzburg.

Are there connecting rooms at Hotel Heinitzburg?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Heinitzburg?

The closest major airport to Hotel Heinitzburg is Windhoek (ERS-Eros), which is 2.6 mi away (11 minutes by car). Another top airport is Windhoek (WDH-Hosea Kutako), which is located 26.8 mi away (37-minute drive).

Are there rooms with balconies that I can book at Hotel Heinitzburg?

No, there aren't any guestrooms with balconies at Hotel Heinitzburg.

Hotel Heinitzburg Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Poor

Hermann

Sep 21, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Too expensive

The hotel is clean but loud. The management tries too hard to make it a first class experience without success. The restaurant is clean and the food is okay, but not high grade cuisine. Restaurant staff is friendly but has no idea how to serve , which most of the people in that restaurant didn't even notice. It's a 3 star hotel, wanting to be a 5 star hotel.

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Aug 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Jul 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

10/10 Excellent

Kenneth

Jan 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful views, helpful and efficient staff, very clean. Would recommend….

Stayed 4 nights in Dec 2023

4/10 Poor

Jacques

Dec 12, 2023

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

Promised with no delivery

It started great with staff made lots of promise to deliver certain things but that were it stopped. Check out was poor

Stayed 2 nights in Dec 2023

8/10 Good

Herbert Christian

Traveled with partner

Nov 10, 2023

Liked: Cleanliness, staff & service

Lovely view from open air restaurant

Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Business traveler

Oct 28, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Oct 2023

8/10 Good

Herbert

Oct 21, 2023

Stayed 1 night in Oct 2023

10/10 Excellent

David, Indianapolis

Sep 17, 2023

5-star…! This hotel is fantastic. Everyone was so nice and helpful. Bed pillows, super comfortable. Internet works great. Amazing restaurant that overlooks the city and the mountains. Love the overall design of the hotel it is beautiful. Would recommend to anyone.

Stayed 1 night in Sep 2023

6/10 Okay

Chad, ROSWELL

Traveled with partner

Jun 6, 2023

Liked: Cleanliness, staff & service

The location is unique on top of the hill with an amazing view. The service is generally better than you find in standard Namibia hotels. Breakfast was very good. However, for the price paid, the bed was extremely uncomfortable (firm) to the point I had trouble sleeping. In my view, a hotel is essentially selling a nights sleep. Everything was great except the most important thing.

Stayed 1 night in Jun 2023

10/10 Excellent

Jessica

May 25, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Quiet and safe hotel. Excellent dinner and breakfast. Make sure you have theor cappuccinos!

Stayed 3 nights in Apr 2023

6/10 Okay

Patricia

Traveled with group

May 24, 2023

Liked: Cleanliness

Disliked: Staff & service

Overrated. Do not recommend

When we checked in, even though I knew it was prepaid, they gave us someone else’s paperwork and said we needed to pay. Eventually we got it resolved. Also the restaurant Leo’s was absolutely awful! Fine dinning? No way. The shrimp were overcooked, they didn’t give us the scallops and the chicken was sooo dry! Ridiculous overpriced and the worst meal we’ve had in our 2 weeks in Africa!

Stayed 1 night in May 2023

10/10 Excellent

Bernd, Altendorf

Traveled with partner

Sep 29, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very personal with a friendly and supportive staff, spacious room, great views over Windhoek and probably the best food in town.

Stayed 1 night in Sep 2022

10/10 Excellent

Brendan

Traveled with partner

Feb 13, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service here is outstanding.

Stayed 3 nights in Feb 2022

10/10 Excellent

Kevin

Aug 16, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Most wonderful experience at the top of Windhoek! The view was breathtaking along with the facilities and room was large. A pleasant time there with the wife and well recommended.

Stayed 1 night in Aug 2021

10/10 Excellent

gary

Jul 13, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilltop Views

We stayed here for only one night but it was very restful and luxurious. The location was great to do one or two things in town. The front desk was great to ask advice about what to do or any general questions. The views from the pool are beautiful because the hotel is on a hill so you can see the whole town, and you see the same view from their restaurant. We had dinner there and it was delicious and a great way to end a trip!

Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family

Sep 9, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely location, great sundowners, nice restaurant and staff all very helpful, would highly recommend

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Aug 14, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

May 25, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2019

8/10 Good

Hervinder

May 10, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2019

10/10 Excellent

Sorin

Feb 22, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent location. The only suggestion I have is provide a complimentary water bottle to each guest in rooms. Is a small gesture that could be appreciated. Every hotel I rated worldwide does provide a complimentary water. Specially a 4 star hotel. Otherwise is a superb hotel and location.

Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Feb 8, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Oasis in Windhoek

Beautiful place, great garden and pool and terrace overlooking the city.. Nice respite from the nondescripts city of Windhoek. Rooms are ok, comfortable, clean.No tea or coffee making facilities in the room, not even a complimentary bottle of water.

Stayed 1 night in Feb 2019