The Ritz-Carlton, Vienna

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Vienna

View from property
2 bars/lounges, cocktail bar, rooftop bar
Exterior
Point of interest
Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Vienna, Vienna, 1010
  • Vienna State Opera
    ‪8 min walk‬
  • Stephansplatz
    ‪10 min walk‬
  • St. Stephen's Cathedral
    ‪11 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪22 min drive‬

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Room options

Premium Suite, 2 Bedrooms, Non Smoking (View)

  • City view
  • 2809 sq ft
  • Sleeps 7
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking

  • City view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Non Smoking, City View (Corner)

  • City view
  • 2045 sq ft
  • Sleeps 8
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking (View)

  • City view
  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking

  • City view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • City view
  • 635 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 Bedroom, Non Smoking

  • City view
  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

  • City view
  • 893 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View (Balcony)

  • City view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Twin Beds, Non Smoking

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

Signature Suite, 1 Bedroom, Non Smoking

  • Park view
  • 1067 sq ft
  • Sleeps 2
  • 1 King Bed

Signature Suite, 2 Bedrooms, Non Smoking

  • City view
  • 1604 sq ft
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 2 Twin Beds, Non Smoking

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Vienna

Located in Innere Stadt, The Ritz-Carlton, Vienna is within a 5-minute walk of Playground in the Stadtpark and within 15 minutes of other popular attractions like Belvedere. This 200-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Vienna State Opera - 8 min walk - 0.4 miles
  • Stephansplatz - 10 min walk - 0.6 miles
  • Hofburg Imperial Palace - 10 min walk - 0.6 miles
  • St. Stephen's Cathedral - 11 min walk - 0.6 miles
  • Spanish Riding School - 13 min walk - 0.7 miles

Getting around

  • Schwarzenbergplatz Tram Stop - 2 min walk
  • Vienna Mitte Station - 12 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪Cafe Schwarzenberg - ‬3 min walk
  • ‪Elissar - ‬3 min walk
  • ‪Biergartl im Stadtpark - ‬2 min walk
  • ‪In-Dish - ‬4 min walk
  • ‪Atmosphere Rooftop Bar - ‬1 min walk

About this property

The Ritz-Carlton, Vienna

Luxury hotel with 2 restaurants and a full-service spa
The Ritz-Carlton, Vienna features a full-service spa, an indoor pool, and a 24-hour gym. Parking is EUR 65 per day (EUR 65 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 65 per room one-way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, minibars, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Dutch, English, French, German, Hungarian, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 65 per day)
  • Valet parking on site (EUR 65 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 49 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atmosphere Rooftop Bar
  • D-bar
  • Dstrikt Steakhouse
  • Pastamara-Bar con Cucina

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (3,229 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 21 days prior to check-in

Renovations and closures

The following facilities or services will be unavailable from March 17 2025 to March 21 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from March 17 2025 to March 18 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 40 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available

Children and extra beds

  • Rollaway/extra beds are available for EUR 120.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 49 per person
  • Airport shuttle fee: EUR 65 per room (one-way)
  • Self parking fee: EUR 65 per day
  • Valet parking fee: EUR 65 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per night
  • Rollaway bed fee: EUR 120.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 48 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 21 days prior to check-in.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Ritz-Carlton Hotel Vienna
Ritz-Carlton Vienna
Vienna Ritz-Carlton
Ritz-Carlton Vienna Hotel
The Ritz Carlton Vienna
The Ritz-Carlton, Vienna Hotel
The Ritz-Carlton, Vienna Vienna
The Ritz-Carlton, Vienna Hotel Vienna

Frequently asked questions

Are free cancellation options available at The Ritz-Carlton, Vienna?

The Ritz-Carlton, Vienna offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton, Vienna?

As of Apr 5, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Vienna on Apr 15, 2025 start from $475.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around The Ritz-Carlton, Vienna?

This hotel is situated in Innere Stadt within a 10-minute walk of Vienna State Opera and Belvedere. You'll also find Stephansplatz and Hofburg Imperial Palace less than a mile away.

Is parking available on site at The Ritz-Carlton, Vienna?

Yes, valet parking is offered for EUR 65 per day with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa at The Ritz-Carlton, Vienna?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, reflexology, and couples treatments.

Does The Ritz-Carlton, Vienna include a casino at the property?

No, The Ritz-Carlton, Vienna doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton, Vienna?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from March 17 2025 until March 21 2025 (subject to change).

Is The Ritz-Carlton, Vienna good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and 2 restaurants.

Are there hot tubs at The Ritz-Carlton, Vienna?

No, but guests can enjoy a steam room at this hotel.

Does The Ritz-Carlton, Vienna feature a restaurant that includes a breakfast menu?

Yes, The Ritz-Carlton, Vienna has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does The Ritz-Carlton, Vienna allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Ritz-Carlton, Vienna for a fee of EUR 40 per pet, per night. The property also provides food and water bowls.

Does The Ritz-Carlton, Vienna have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to The Ritz-Carlton, Vienna?

The closest major airport to The Ritz-Carlton, Vienna is Vienna International Airport (VIE), which is 12 mi away (22 minutes by car).

Can I book a room with a balcony at The Ritz-Carlton, Vienna?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or city views.

Does The Ritz-Carlton, Vienna offer wedding services?

There are wedding services available at The Ritz-Carlton, Vienna if that's in your vacation plans.

The Ritz-Carlton, Vienna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 597 out of 768 reviews
Rating 8 - Good. 108 out of 768 reviews
Rating 6 - Okay. 37 out of 768 reviews
Rating 4 - Poor. 14 out of 768 reviews
Rating 2 - Terrible. 12 out of 768 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debralee

Liked: Cleanliness, staff & service, property conditions & facilities
Property was gorgeous and the staff were super friendly and accommodating. A definite must stay!
Stayed 2 nights in Dec 2024

6/10 Okay

SUREN

Traveled with family
I lake property area, I don’t like property and service
Stayed 5 nights in Dec 2024

10/10 Excellent

Susan, spring

Traveled with family
Liked: Cleanliness, staff & service
Lovely stay. Very quiet. Great staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jillian Doran

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our time here, albeit cut short by a family emergency. Staff was incredibly accommodating during a very very stressful and sad time. Thank you for your kindness and care. We hope to be back again soon to experience the rest of our trip as anticipated....
Stayed 2 nights in Oct 2024

10/10 Excellent

Yurong

Stayed 5 nights in Nov 2024

8/10 Good

Rudy

Traveled with partner
The tv channels have to be updated No soccer channels where you could watch champion league games and other good sports . The breakfast was so so compare to the first time i visited this hotel. Of the 3 days of my stay we could only order 1 day a la carte .
Stayed 3 nights in Nov 2024

4/10 Poor

Sandhya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel centrally located with great service !
Stayed 5 nights in Oct 2024

6/10 Okay

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, noisy AC/ventilation unacceptable.
Had to have our room changed because the fan noise was SO loud in the room, even with the AC on. Had we been in a situation where we needed the AC to be actually on, it would have been impossible to sleep. A noisy room at £700 a night is inexcusable! They promptly changed the room to a (nicer) quieter one, but it was only so because the fan/ac vent was a lot farther away from the bed than the previous one. Stayed here as a treat for my girlfriend’s 30th birthday. Arranged two months in advance to have flowers and cake brought in the morning for a surprise. Confirmed the night before just to be sure. Nothing arrived, i asked what was happening and no one was aware of it. They ruined my surprise, and I was fuming. They were very apologetic and arranged for flowers and cake in the evening, free of charge, which was nice enough, but not a solution to the disruption created. No one could explain us what caused the issue. Other than that everyone was very professional and the normal service was great, stayed in the club lounge which was totally worth the extra money, great food both sweet and savoury, super service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jun

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Lorne

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location and service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shelly

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Adrienne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a large hotel, which at first was difficult to navigate with all the different hallways and stairs, leading you from section to section. (There is an elevator, but some areas still had steps.) The staff is exceptionally helpful. The room is spacious, clean, and quiet. The hotel is ideally located within the inner city. You are half a mile from most attractions - totally walkable. Our room could have used a refresher of the bathroom, as there were stains on the countertop and some flooring. We didn't use the gym, restaurants, or spa. Overall, however, it was very enjoyable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Madison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

8/10 Good

Kurt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Had one bad service at restaurant when we went for coffee and a pastry in the evening. A/C in room was a little loud. Room had mismatch paint on ceiling repair. Great location and great concierge service.
Stayed 7 nights in Oct 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

8/10 Good

Irma

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Roy, Malmok

Stayed 1 night in Sep 2024

10/10 Excellent

Juan, Mexico City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to stay in Vienna, top notch from bars, service to the impecable rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very beautiful and the opera house is right down the street! In the hotel itself the room was spacious and very well appointed. The staff was professional, friendly and attentive. I will definitely stay there again next time I'm in Vienna.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fehim

Stayed 3 nights in Sep 2024

10/10 Excellent

slavina

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service, great location. We will def return!
Stayed 9 nights in Sep 2024

10/10 Excellent

Bernard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best experience that we have had any luxury hotels Ritz included. We felt welcome, respected and very well looked after, especially by Mr. Jasper Veltmaat the manager on duty. We loved the team at Distrikt where we had our breakfasts and most dinners. We were met with smiles, received excellent service and the food was amazing and of finest quality. Francesco and Assunta made our stay so enjoyable and memorable. The property gives you a home like-feeling, very well maintained and true luxury. Not to mentioned the great location. We can not wait to be back.
Stayed 8 nights in Sep 2024