VRetreats Cervino

5.0 star property
Luxury hotel with 2 restaurants and 2 indoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for VRetreats Cervino

Bar (on property)
Sauna
Exterior
Bar (on property)
Exterior

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Avouil, Valtournenche, Valle d'Aosta, 11028
  • Matterhorn Ski Paradise
    1 min walk
  • Blu Lake
    11 min walk
  • Breuil-Cervinia Ski Area
    16 min walk
  • Sion (SIR)
    147 min drive

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Room options

Deluxe Double Room, Non Smoking

  • 194 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Suite

  • 388 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Family Room

  • 388 sq ft
  • Golf view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Superior Double Room, Non Smoking

  • 194 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Suite, Sauna

  • 388 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Similar properties

About the neighborhood

Cervinia

VRetreats Cervino places you next to Matterhorn Ski Paradise and within a 15-minute walk of Blu Lake. This 66-room, 5-star hotel has 2 indoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • Matterhorn Ski Paradise - 1 min walk
  • Breuil-Cervinia Ski Area - 16 min walk
  • Cervinia Ski Lift - 18 min walk
  • Breuil-Cervinia Gondola - 19 min walk
  • Valtournenche Gondola - 8 min drive

Getting around

  • Chatillon Saint Vincent Station - 29 min drive
  • Sion (SIR) - 147 min drive

Restaurants

  • ‪Love Cervinia - ‬16 min drive
  • ‪Antico Forno Flamini SAS - ‬3 min drive
  • ‪Ristorante Alpage - ‬16 min walk
  • ‪Bar Ristorante Metzelet - ‬17 min walk
  • ‪La Gran Becca Cafe Gourmet Lounge - ‬16 min walk

About this property

VRetreats Cervino

Luxury hotel with 2 restaurants and 2 indoor pools
At VRetreats Cervino, guests have access to a full-service spa, 2 indoor pools, and a steam room. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a business center.
Guests can expect free WiFi and 36-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, safes, and phones. Change of towels is available on request.
2 indoor swimming pools are on site along with a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Abrì
  • Panorama

Things to do

  • 2 indoor pools
  • Full-service spa
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • 2 indoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • Elevator (35 inch wide door)
  • Hardwood flooring in room
  • Smooth flooring in room

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 11 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 11 and up; guests must have received complete vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 40 per accommodation, per day
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 30 April, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 May - 15 June, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 16 June - 30 September, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 October - 30 November, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 40 per accommodation, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 11 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 11 and up; guests must have received complete vaccination at least 1 days prior to check-in.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Cervino
VRetreats Cervino Hotel
VRetreats Cervino Valtournenche
VRetreats Cervino Hotel Valtournenche

Frequently asked questions

Are free cancellation options available at VRetreats Cervino?

VRetreats Cervino provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What can I see close to VRetreats Cervino?

This hotel is located in Valtournenche, just steps from Matterhorn Ski Paradise. You'll also find Breuil-Cervinia Ski Area and Breuil-Cervinia Gondola less than a mile away.

Will I be able to park at VRetreats Cervino?

Yes, there is electric car charging available.

Is there a spa at VRetreats Cervino?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does VRetreats Cervino have a casino at the property?

No, VRetreats Cervino doesn't have a casino.

Is there an indoor pool at VRetreats Cervino?

Yes, this hotel has 2 indoor pools.

What will couples enjoy most about a stay at VRetreats Cervino?

There are plenty of amenities for couples at this hotel, including 2 indoor pools, a bar, and 2 restaurants.

Are there hot tubs at VRetreats Cervino?

No, but guests can enjoy a steam room at this hotel.

Does VRetreats Cervino feature a restaurant that includes a breakfast menu?

Yes, VRetreats Cervino has 2 restaurants, and serves free buffet breakfast each morning.

Does VRetreats Cervino allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at VRetreats Cervino for a fee of EUR 40 per accommodation, per day.

Are there connecting rooms at VRetreats Cervino?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to VRetreats Cervino?

The closest major airport to VRetreats Cervino is Sion (SIR), which is about 24.3 mi away.

Are there rooms with balconies at VRetreats Cervino?

No, you won't find guestrooms with balconies at VRetreats Cervino.

VRetreats Cervino Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 48 out of 53 reviews" "
Rating 8 - Good. 2 out of 53 reviews" "
Rating 6 - Okay. 1 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 0 out of 53 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
discovery
absolutely fantastic!
Stayed 1 night in Aug 2024

10/10 Excellent

Sema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Andra

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with a beautiful view of the Matterhorn
Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and new property. Very clean. Great breakfast. Very attentive staff. Awesome spa. They have a shuttle to/from cable car. We came from zermatt via cable car. Town is a shuttle ride away if you need to go there. Nothing around the hotel but the hotel itself is very relaxing
Stayed 1 night in Jul 2024

10/10 Excellent

Jon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for comfort
Easy shuttle pick up from the cable car station. Hotel looks new. Spa is great! Friendly staff. Breakfast buffet is delicious with plenty of selection. Great Mountain View
Stayed 2 nights in Jul 2024

10/10 Excellent

Jalil

Stayed 2 nights in Apr 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Paul

Best ski hotel
Perfect stay Front desk team are as good as it gets We will be back!
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skiing
Fantastic
Stayed 7 nights in Jan 2024

10/10 Excellent

Richard, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, modern and well maintained. The staff is cordial and efficient. The concierge service found is excellent restauranst in Cervino. The shuttle service was perfect and prompt though we had a car we preferred using their MBZ shuttle. The spa was also beautiful and luxurious. We look forward to returning.
Stayed 5 nights in Dec 2023

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb, smart, clean hotel. Staff all friendly and so helpful; reception, porters, ski hire, restaurant servers and cleaners. All faultless. Food excellent. Our entire visit was very pleasurable
Stayed 7 nights in Feb 2023

10/10 Excellent

Porter, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable rooms with top rate spa facilities. The hotel is a little far from the center of Cervino but it is walkable - they also offer a free shuttle.
Stayed 1 night in Jun 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel and Great for Skiing Break
What a lovely hotel! We stayed as a couple for a weeks skiing and had a great time. the facilities are excellent, the rooms plenty big enough (we had a standard room), the bathroom had a lovely rainwater shower and plenty of fresh towels. The hotel is about a 15 min walk from town but there is a hotel run complimentary bus service that runs from 8.30 - 10.30pm. We never waited longer than 5 mins its super efficient. The ski room was great with lockers and heated boot warmers. There is also a small but great ski shop in the basement for ski hire etc. We were only B&B but ate in the restaurant for dinner a couple of times and it was lovely. Food was great and breakfast was everything you could need. I honestly could not fault it - is it 5* I am not sure but it *is definitely a very good 4* and perfect for what we wanted.
Stayed 7 nights in Mar 2022

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot and never write reviews, but was so pleasantly surprised by the hotel that I thought I would write one this time. First, the hotel is brand new, which means it is in great shape. Second, it is a little outside of Cervinia, but their shuttle bus process makes it very easy to get back and forth dropping off and picking up for skiing right at the lift. Most surprising, the food at diner was amazing and the dining room and bar service was excellent. I don't know if this is the same at all Mythos Hotels, but I will try them in the future to see.
Stayed 2 nights in Mar 2022

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Mixed Experience
Mixed experience at this new hotel. Pros: Brand new hotel with comfortably furnished (though small) rooms Friendly staff who even helped us when our car was stranded in the snow. Very professional and friendly waiters Cons: Hotel is understaffed. The people who work their are friendly and do their best to help but there just aren’t enough people for them to be able to help effectively enough. Hotel is inconveniently located, just outside of the main center, so you either have to take a shuttle or drive and fight for parking. Hotel’s shuttle service is unpredictable and not frequent enough. Shuttle is small and several times we had to wait up to an hour because the shuttle we were waiting for couldn’t accommodate enough people. Very small rooms. Food at the restaurant is not great, though the servers are incredibly friendly and helpful! Recommendation to owners: The people you have working at your hotel are very nice and try their best to help, but there just aren’t enough of them to succeed in helping with every need that you would expect at a “5 Star” hotel, which yours is not. Find a new chef - the food at your restaurant is terrible. Bottom line: this is not a 5 star hotel.
Stayed 5 nights in Dec 2021

4/10 Poor

Sonia

Traveled with family
Liked: Cleanliness
This is a new 5 star new hotel. It was expensive but the hotel did not meet the 5 star rating. Some small things can be overlooked, but many issues went beyond this. Reception staff friendly, tried to help but very inexperienced/ young Restaurant/ bar staff very good Written request for twin bed instead of double ignored despite hotel confirmation Apparently there is a dress code for the dining room. This is not mentioned on the website anywhere. My nephew was sent back to his room to change (he was in relaxed neat attire after a strenuous skiing day). He was not dressed badly Whilst on another evening, hotel guests with a small dog let the dog walk all over the table - nothing was said by staff! Given 1 key for the room not enough key cards available for all guests to have one each. Ludicrous The NYE gala dinner menu was pre-sent to us. It consisted only of seafood. I emailed to inform that our group had allergies. They acknowledged this and said menu would be adapted but on arrival at the hotel they said they had no information on this despite confirmation 5. Delays with organising a transfer via reception back to the airport. Took 3 days and speaking to manager to get costs. 6. Only 1 shuttle which broke down for a large hotel.Lots of waiting a long time 7. Unable to provide information for local Covid tests. Told to try torino/ milan airports! 8. Staff member in spa had headphones in whilst communicating to us. When she couldn't hear, she took them out.
Stayed 7 nights in Dec 2021

10/10 Excellent

Eitan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Grand Hotel Cervino. A wonderful five-star hotel in Cervinia. A great and rich breakfast and a state-of-the art dinner (we took the half-board deal). The staff was nice, professional and very helpful. We will definitely come back!
Stayed 5 nights in Nov 2021

10/10 Excellent

Moris

Stayed 2 nights in Aug 2024

10/10 Excellent

Younghee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 새로 지어진 호텔입니다. 수영장과 사우나도 너무 좋았고 직원들도 많이 친절합니다. 다시 가고 싶어요. 정말 추천합니다.
Stayed 4 nights in Jul 2024

10/10 Excellent

Feniola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view was breath-taking. The spa and wellness were really function well.
Stayed 1 night in Aug 2024

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo resort immerso nel verde
Bellissima esperienza camera confortevole bella spa e ottimi servizi, colazione ottima. Secondo me il contributo per il soggiorno del cane, il ns maltese da 4,5 kg è eccessivo 40 euro a notte per senza appunto distinzione sul peso dello stesso.
Stayed 2 nights in Aug 2024

4/10 Poor

Jørgen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Was supposed to be one of the better hotels but was a big disappointment. On the very first evening, we pointed out that the room was very hot and the reception assured that they would check this as quickly as possible. We wanted to go to bed so we agreed that they should check it the next day. We reminded them when we left in the morning but when we returned in the afternoon nothing had been done. When we reminded them again, we learned that the AC was not in function in the summer and that we could only open the door to the balcony. But outside there were lots of insects. we Had very hot and uncomfortable nights. Otherwise, the breakfast was decent but little choice and always empty of something and took a long time to refill. Dinner was expensive and poor, not a lucky combination. They allow guests to bring dogs into the restaurant. The rooms were quite normal but very small. Spa was nice but unfortunately they allow children running around and making noise. The fruit in the spa was moldy Would not recommend using this hotel
Stayed 3 nights in Jul 2024