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The Palmer Collective

4.0 star property
Townsville hotel in South Townsville with an outdoor pool and a restaurant

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Palmer Collective

Reception
Outdoor pool, pool umbrellas, sun loungers
Sports facility
Reception
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Pool
  • Housekeeping
  • Parking included

Explore the area

Map
12 14 Palmer Street, South Townsville, QLD, 4810
  • Museum of Tropical Queensland
    11 min walk
  • Cultural Centre Townsville
    11 min walk
  • Queensland Country Bank Stadium
    13 min walk
  • Townsville, QLD (TSV)
    8 min drive

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Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Pillowtop beds, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pillowtop beds, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

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Jan 20 - Jan 21
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About the neighborhood

Townsville

Located in South Townsville within a 5-minute walk of Maritime Museum of Townsville, The Palmer Collective is within a 15-minute stroll of Perc Tucker Regional Gallery. This 118-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Museum of Tropical Queensland - 11 min walk
  • Queensland Country Bank Stadium - 13 min walk
  • Castle Hill - 15 min walk
  • Magnetic Island Ferry Terminal - 17 min walk
  • Townsville Entertainment & Convention Centre - 3 min drive

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • ‪Cowboys Leagues Club - ‬6 min walk
  • ‪Victoria Bridge - ‬6 min walk
  • ‪Wild Rice Laos & Thai Cuisine - ‬6 min walk
  • ‪IMC Steak House - ‬2 min walk
  • ‪A Touch of Salt - ‬5 min walk

About this property

The Palmer Collective

Townsville hotel in South Townsville with an outdoor pool and a restaurant
Guests staying at The Palmer Collective enjoy an outdoor pool, free WiFi in public areas, and a spa tub. You can put free parking to good use if you drive. Front-desk staff can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include laundry facilities, a garden, and a banquet hall.
52-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and phones are other standard amenities. Housekeeping is available on request.
An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; AUD 14 to 30 for adults and AUD 14 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Palmer's Bar & Kitchen

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 8:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 50.0 per stay
  • Cribs/infant beds are available for AUD 30.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 14 to 30 for adults, and AUD 14 to 30 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

Frequently asked questions

Are free cancellation options available at The Palmer Collective?

The Palmer Collective provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Palmer Collective?

As of Jan 6, 2025, prices found for a 1-night stay for 2 adults at The Palmer Collective on Jan 16, 2025 start from $87.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Palmer Collective?

This hotel is situated in South Townsville within a 10-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. You'll also find Museum of Tropical Queensland and Queensland Country Bank Stadium less than a mile away.

Will I be able to park at The Palmer Collective?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Palmer Collective feature a casino at the property?

No, The Palmer Collective doesn't have a casino.

Will I find an indoor pool at The Palmer Collective?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a spa tub.

What do couples enjoy most about The Palmer Collective?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does The Palmer Collective have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Palmer Collective feature a restaurant that includes a breakfast menu?

Yes, The Palmer Collective serves a cooked-to-order breakfast for a surcharge each morning at Palmer's Bar & Kitchen.

Will The Palmer Collective allow pets to stay for free?

No, pets aren't allowed at The Palmer Collective.

Does The Palmer Collective have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Palmer Collective?

The closest major airport to The Palmer Collective is Townsville, QLD (TSV), which is 4.5 mi away (8 minutes by car).

Are there rooms with balconies at The Palmer Collective?

No, there aren't any guestrooms with balconies at The Palmer Collective.

The Palmer Collective Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 318 out of 666 reviews" "
Rating 8 - Good. 253 out of 666 reviews" "
Rating 6 - Okay. 53 out of 666 reviews" "
Rating 4 - Poor. 33 out of 666 reviews" "
Rating 2 - Terrible. 9 out of 666 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alexia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay for a few days!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ros

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service on check in. We were early but still accommodated and rooms swapped so we could check-in early.
Stayed 1 night in Oct 2024

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ray

Stayed 5 nights in Sep 2024

4/10 Poor

Juan david

Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Oo
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Bradley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodation but very small room. Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It was a convenient location, clean, reasonable price.
Stayed 1 night in Sep 2024

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were frirndly and helpful. Onsite restaurant had quality food open ftom 6am to 10pm.
Stayed 1 night in Aug 2024

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities
Smaller room than I'm used to but otherwise a great hotel, price and location
Stayed 1 night in Aug 2024

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Isodia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and tidy. I especially enjoyed the free bottles of water.
Stayed 1 night in Aug 2024

4/10 Poor

Rob

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Glenn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, great parking and access to restaurants and CBD
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic venue in a great location. Within walking distance to the city and perfect location to walk to the new Cowboys stadium
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
I stay here each time I visit Townsville as it is close to great dining and the QCB Stadium for footy and events.
Stayed 1 night in Aug 2024

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly staff and nice location
Stayed 4 nights in Aug 2024

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Benedict

Stayed 6 nights in Aug 2024

8/10 Good

lee

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a bit small
Stayed 2 nights in Aug 2024

10/10 Excellent

Bevan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a little smaller than normal but modern, good fittings and clean. Bedding is super comfortable. I didn't get any noise transferred from other rooms, individual aircon that worked fine and quiet. Can't ask for more than that.
Stayed 1 night in Aug 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value but fire alarm issue needs addressing
We mostly stay here when in Townsville as we love the location on Palmer street, which is a fairly short walk to the stadium and Cowboys Leagues Club. It is well-priced for such comfortable clean rooms. However, we were woken at 1:30am to loud fire alarm and evacuation announcement. This is the 2nd time this is happened whilst staying there but the first false alarm was morning so it didn’t interrupt our sleep like this one.
Stayed 2 nights in Aug 2024