Keio Plaza Hotel Tokyo

4.5 star property
Family-friendly Tokyo hotel in Shinjuku with 10 restaurants
VIP Access

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Keio Plaza Hotel Tokyo

Lobby
Exterior
40-inch flat-screen TV with satellite channels, TV, DVD player
10 restaurants, breakfast, lunch, dinner served; Fusion cuisine
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
2-2-1 Nishi-Shinjuku, Tokyo, Tokyo-to, 160-8330
  • Shinjuku Mitsui Building
    2 min walk
  • Shinjuku I Land
    4 min walk
  • Tokyo Metropolitan Government Building
    4 min walk
  • Tokyo (HND-Haneda)
    38 min drive
VIP Access
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Room options

Plaza Superior South Wing Twin, Non Smoking, 20F above

  • 324 sq ft
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking

  • 366 sq ft
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Deluxe Select Twin Connecting Room, Non Smoking

  • 764 sq ft
  • City view
  • Sleeps 8
  • 4 Large Twin Beds

Deluxe Select Twin, Non Smoking

  • 382 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Standard Twin, Non Smoking

  • 253 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

  • 363 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Non Smoking

  • 253 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Suite Family with the Club Lounge Access (breakfast, tea, and bar time)

  • 764 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Luxury Deluxe Twin, Non Smoking (Universal Design)

  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin, Non Smoking (Universal Design)

  • 382 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Junior Suite Twin, Non Smoking (Universal Design)

  • 725.4 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Superior South Wing King, Non Smoking

  • 324 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Pure Wellness Room - Twin Room - Non Smoking

  • 382 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Deluxe Twin Room, Non Smoking (Main Tower)

  • 382 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Superior Twin Room, Smoking

  • 363 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double, Smoking

  • 253 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin, Smoking

  • 253 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Standard Plus Double, Non Smoking

  • 253 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

  • 376.7 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

  • 382 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Luxe Double, Non Smoking

  • 324 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

  • 764 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Superior Plus Twin, Non Smoking

  • 363 sq ft
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

  • 441 sq ft
  • City view
  • Sleeps 8
  • 3 Large Twin Beds

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

  • 764 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Plus Twin, Non Smoking

  • 382 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Plus Double, Non Smoking

  • 382 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Plaza Superior South Wing Twin, Non Smoking

  • 324 sq ft
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

  • 382 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Plaza Superior Twin, Non Smoking (Main Tower)

  • 363 sq ft
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Deluxe Plus Twin Room (Triple)

  • 382 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

Plaza Luxe King, Non Smoking

  • 432 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Suite with the Club Lounge Access (breakfast, tea, and bar time)

  • 755 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Plus - Twin Room

  • 253 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Luxury Family Room, Non-Smoking

  • 498 sq ft
  • City view
  • Sleeps 9
  • 5 Large Twin Beds

Plaza Deluxe South Wing Twin (Non-Smoking)

  • 432 sq ft
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Deluxe South King (Non-Smoking)

  • 432 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Plaza Superior South Wing Double, Non Smoking

  • 324 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

South Tower Plaza Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Tower Premier Grand Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

South Tower Plaza Deluxe King Room

  • Sleeps 2
  • 1 Queen Bed

Main Tower Junior Suite Twin (Universal Design)

  • Sleeps 2
  • 2 Twin Beds

Main Tower Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

South Tower Plaza Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

South Tower Plaza Superior Twin Room Non-smoking

  • Sleeps 2
  • 2 Twin Beds

Main Tower Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Main Tower Superior Plus Twin Room

  • Sleeps 3
  • 2 Double Beds

Main Tower Plaza Deluxe Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

Main Tower Superior Twin Room Smoking

  • Sleeps 3
  • 2 Double Beds

Deluxe Select Twin

  • Sleeps 2
  • 2 Twin Beds

South Tower Plaza Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

South Tower Plaza Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Main Tower Premier Grand Twin Suite

  • Sleeps 2
  • 2 Twin Beds

South Tower Luxe King Room

  • Sleeps 2
  • 1 King Bed

Main Tower Standard Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

Main Tower Luxury Family Room

  • Sleeps 5
  • 1 Twin Sofa Bed and 4 Double Beds

Main Tower Luxury Deluxe Twin (Universal Design)

  • Sleeps 2
  • 2 Twin Beds

Main Tower Premier Grand King Suite

  • Sleeps 2
  • 1 King Bed

Main Tower Club Room Premier Grand wide King Room

  • Sleeps 2
  • 1 King Bed

Main Tower Standard Plus Double Room

  • Sleeps 2
  • 1 Queen Bed

Main Tower Plaza Superior Twin Room Non smoking

  • Sleeps 3
  • 2 Double Beds

South Tower Plaza Luxe Twin Room

  • Sleeps 3
  • 2 Double Beds

Main Tower Plaza Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

Main Tower Standard Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

Main Tower Club Room Premier Grand King Room

  • Sleeps 2
  • 1 King Bed

South Tower Plaza Luxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Tower Club Room Premier Grand Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Tower Superior Twin Room

  • Sleeps 3
  • 2 Double Beds

Main Tower Deluxe Twin (Universal Design)

  • Sleeps 2
  • 2 Twin Beds

Main Tower Deluxe Plus Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Tower Club Room Premier Grand Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

Main Tower Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

Main Tower Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Plaza Superior South Twin 20F above(Non-smoking)

  • Sleeps 3
  • 2 Double Beds

South Tower Plaza Luxe Corner Room

  • Sleeps 2
  • 1 King Bed

Main Tower Standard Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

South Tower Plaza Superior King Room

  • Sleeps 3
  • 1 King Bed

Main Tower Deluxe Plus Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Tower Plaza Superior Twin Room Smoking

  • Sleeps 3
  • 2 Double Beds

Main Tower Superior Twin Room Non smoking

  • Sleeps 3
  • 2 Double Beds

Deluxe Select Twin Connecting Room

  • Sleeps 4
  • 4 Twin Beds

Main Tower Plaza Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

South Tower Plaza Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Tokyo

Located in Shinjuku, Keio Plaza Hotel Tokyo is adjacent to Shinjuku Mitsui Building and within a 5-minute walk of other popular sights like Pentax Square. This 1453-room hotel has conveniences like 10 restaurants, free in-room WiFi, and a gym.

What's nearby

  • Shinjuku I Land - 4 min walk
  • Tokyo Metropolitan Government Building - 4 min walk
  • Shinjuku Sumitomo Building - 6 min walk
  • Shinjuku Gyoen National Garden - 2 min drive
  • Meiji Jingu Shrine - 4 min drive

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 38 min drive

Restaurants

  • ‪スターバックス - ‬3 min walk
  • ‪あるでん亭新宿店 - ‬4 min walk
  • ‪オールデイダイニング 樹林 - ‬2 min walk
  • ‪Sizzler - ‬4 min walk
  • ‪アートラウンジ デュエット - ‬2 min walk

About this property

Keio Plaza Hotel Tokyo

Family-friendly Tokyo hotel in Shinjuku with 10 restaurants
Renovated in 2020, Keio Plaza Hotel Tokyo offers a gym, free WiFi in public areas, and a meeting room. If you drive, self parking is JPY 1000 per night, or you can take advantage of the airport shuttle at scheduled times for JPY 1250 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a computer station, laundry facilities, and wedding services.
40-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include refrigerators, free newspapers, and safes.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 5:30 PM at scheduled times
  • Free theme park shuttle
  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,500 for adults and JPY 3,500 for children
  • 10 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges

Restaurants on site

  • オールデイダイニング樹林
  • スーパーブッフェ グラスコート
  • 和食 かがり
  • 寿司 久兵衛
  • 鉄板焼 やまなみ

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Gym
  • Shopping

Family friendly

  • Baby toys
  • DVD player
  • Free theme park shuttle
  • Grocery/convenience store
  • Highchair
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 47 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels
  • DVD player

Food and drink

  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for JPY 25000.0 per night

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 3500 for children
  • Airport shuttle fee: JPY 1250 per person (one-way)
  • Airport shuttle fee per child: JPY 630 (one-way), (from 1 to 12 years old)
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Rollaway bed fee: JPY 25000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Frequently asked questions

What can I see close to Keio Plaza Hotel Tokyo?

This hotel is situated in Shinjuku, just steps from Tokyo Metropolitan Government Building and Pentax Square, and within a short walk of Shinjuku Central Park. You'll also find Shinjuku Gyoen National Garden and Meiji Jingu Shrine within a short drive.

Will I be able to park at Keio Plaza Hotel Tokyo?

Yes, parking is offered for JPY 1,000 per night with in/out privileges. Though parking is limited, accessible parking, bicycle parking, and electric car charging are also available.

Does Keio Plaza Hotel Tokyo include a casino on the premises?

No, Keio Plaza Hotel Tokyo doesn't have a casino.

Is there an indoor pool at Keio Plaza Hotel Tokyo?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Keio Plaza Hotel Tokyo?

There are many amenities for couples at this hotel, including in-room massages as well as 5 bars and 10 restaurants.

Are there hot tubs at Keio Plaza Hotel Tokyo?

No, this hotel doesn't have a spa tub.

Does Keio Plaza Hotel Tokyo have a restaurant with a breakfast menu?

Yes, Keio Plaza Hotel Tokyo has 10 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Keio Plaza Hotel Tokyo allow pets to stay free of charge?

No, pets aren't allowed at Keio Plaza Hotel Tokyo though service animals are welcome.

Are there connecting rooms at Keio Plaza Hotel Tokyo?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Keio Plaza Hotel Tokyo?

The closest major airport to Keio Plaza Hotel Tokyo is Haneda Airport (HND), which is 18 mi away (38 minutes by car).

Are there rooms with balconies at Keio Plaza Hotel Tokyo?

No, there aren't any guestrooms with balconies at Keio Plaza Hotel Tokyo.

Does Keio Plaza Hotel Tokyo have a wedding venue?

Take advantage of the wedding venue at Keio Plaza Hotel Tokyo if you plan to say "I do" during your trip.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1149 out of 1802 reviews" "
Rating 8 - Good. 438 out of 1802 reviews" "
Rating 6 - Okay. 124 out of 1802 reviews" "
Rating 4 - Poor. 59 out of 1802 reviews" "
Rating 2 - Terrible. 32 out of 1802 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Felicia

Stayed 1 night in Sep 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and polite. Room was large and comfortable. The view from my room was great. Convenient to transportation and area was very safe.
Stayed 6 nights in Sep 2024

10/10 Excellent

mongkol

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding
Stayed 3 nights in Jul 2024

10/10 Excellent

mongkol

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 3 nights in Jul 2024

10/10 Excellent

Charlene, Calgary

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jul 2024

10/10 Excellent

Pui, Middle Village

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They kept the hotel very well. They gave me a room upgrade so the size is decent. My only complain is the bed size. We travel in 4 and the large twin is quite small. They sure have enough room for 2 full or queen. Not sure why they holding back. But the best part is they provide free round trip shuttle to Disney Sea and Disney land. You can also have shuttle to airport with a reasonable fee. I was disappointed at the location at first when I arrived. It feels like you in a middle of no where from the front door. But after I found out that the back door is where everything conveniently located. Shops restaurants and station. It's actually great that's it's tuck away from the loud and noisy shinjuku area.
Stayed 7 nights in Jul 2024

8/10 Good

Michael W

Stayed 3 nights in Jul 2024

4/10 Poor

Thomas

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
I did not like that just to stay at the hotel was expensive and the restaurants in the hotel were very expensive. The pool wasn't included in the stay and cost $80.00 for 3 adults to swim. The room was underwhelming for the price.
Stayed 4 nights in Jul 2024

8/10 Good

john

Liked: Cleanliness, staff & service
Pleasant hotel. Stayed there 10 years ago. Need to update carpeting and toilet. Add more tv channels.
Stayed 5 nights in Jul 2024

10/10 Excellent

Seth

Stayed 5 nights in Jul 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free bussing to and from Disney was the “icing on the cake.” Would definitely recommend for business or leisure travel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch staff. The laundry facilities were a fantastic added bonus.
Stayed 3 nights in Jul 2024

10/10 Excellent

neda

Stayed 4 nights in Jul 2024

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Eileen, West Des Moines

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean room. Love the buffet breakfast. Excellent service.
Stayed 4 nights in Jun 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in good location. It is very large. We stayed there twice during our time in Japan. Rooms were dated.
Stayed 3 nights in Jul 2024

10/10 Excellent

Qinghua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is perfect, close to the train station, next to the city hall, walking distance to lots of restaurants and shopping malls. the view is nice too. the breakfast needs extra charge and food is good. The check in service is nice.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keio is a great place to stay and closer to the metro than other major ones. You could walk to the metro though the tunnel and no need to walk outside. They actually provided a room with three beds which is great when you travel with your kid. The view from the window is fantastic. If you shop from Keio plaza, they could bring stuffs for you to the hotel. The bus service from/to airport is at the door. Overall a great place to stay near the biggest metro at Tokyo.
Stayed 5 nights in Jun 2024

10/10 Excellent

Dwarkanath

Stayed 3 nights in Jul 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay the staff was friendly and very helpful, we were able to walk to most restaurants and some attractions. Loved it!
Stayed 5 nights in Jul 2024

6/10 Okay

Max

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location but somewhat dated
Stayed 3 nights in Jul 2024

10/10 Excellent

Miyako

Stayed 1 night in Jul 2024

6/10 Okay

You

Traveled with family
Liked: Cleanliness, staff & service
Room is not big and pretty out of date. The room is clean but a little bit smelly until turn on the air filter. The good point is they provided three beds for our three people family
Stayed 4 nights in Jul 2024

8/10 Good

hyesuk

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2024

6/10 Okay

Nancy, Chicago

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I first stayed at this hotel in 2015 but I like to try out different neighborhoods every time I come to Tokyo. So after 9 years, I decided to give it another try. I really want to be impressed at this high end price point but I wasn't. Don’t get me wrong. There are many good features of this hotel. It is in a great location. You can easily walk to Shinjuku Station. It is also close to many restaurants. The Tokyo Metropolitan Government Building is right around the corner. You can take the elevator straight to the top for free for views of the city. There is also a free projection in the evenings on the facade of the Metropolitan Government Building which was entertaining. The staff at the Keio Plaza are super nice and helpful. Breakfast was good each day. There is a free shuttle to Disneyland. However the hotel is old and in need of upgrades. We reserved two rooms. Our first room had a huge stain on the wall paper which was cleaned up the next day when I brought it to the attention of the front desk. The second room had to be changed because there was a very strong odor of urine. The cleaning staff attempted to eliminate the odor but after several failed attempts, our room was changed. Cleanliness should be a top priority at a luxury hotel. The pool should also be free.
Stayed 4 nights in Jul 2024