Hilton Tokyo Bay

4.0 star property
Family-friendly Urayasu resort in Maihama with 5 restaurants

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Tokyo Bay

Indoor pool, seasonal outdoor pool
Property amenity
Exterior
1-inch flat-screen TV with digital channels, TV
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Spa

Explore the area

Map
1-8 Maihama, Urayasu, Chiba-ken, 279-0031
  • Tokyo Disney Resort®
    ‪5 min walk‬
  • Tokyo Disneyland®
    ‪14 min walk‬
  • Ikspiari
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪30 min drive‬

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Room options

Happy Magic Room, Park View

  • 391.4 sq ft
  • Park view
  • Sleeps 3
  • 3 Twin Beds

King Executive Room, Park View, Lounge Access

  • 377 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

King Celebrio, Park View

  • 391.4 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Twin Deluxe Room Park View

  • 377 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Executive Select, Ocean View, Lounge Access

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Twin Celebrio, Ocean View

  • 427.0 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Executive Select, Park View, Lounge Access

  • 377 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Happy Magic Room, Ocean View

  • 427.0 sq ft
  • Ocean view
  • Sleeps 4
  • 3 Twin Beds

Family Happy Magic, Park View

  • 391.4 sq ft
  • Park view
  • Sleeps 5
  • 3 Twin Beds and 1 Twin Bunk Bed

King Executive Room, Ocean View, Lounge Access

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Family Happy Magic, Ocean View

  • 431 sq ft
  • Ocean view
  • Sleeps 6
  • 3 Twin Beds and 1 Twin Bunk Bed

Happy Magic Suite

  • 747.2 sq ft
  • Ocean view
  • Sleeps 6
  • 6 Twin Beds

Celebrio Suite, Ocean View, Lounge Access

  • 861 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

King Celebrio, Ocean View

  • 427.0 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

King Hilton Room, Park View

  • 391.4 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

King Hilton Room, Ocean View

  • 427.0 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Twin Hilton Room, Park View

  • 391.4 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Twin Hilton Room, Ocean View

  • 427.0 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Twin Deluxe Room Ocean View

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Twin Executive Room, Ocean View, Lounge Access

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Suite Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Twin Executive Room, Park View, Lounge Access

  • 377 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Twin Celebrio, Park View

  • 377 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

King Deluxe Room Park View

  • 377 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

King Deluxe Room Ocean View

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Triple - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 4

Other - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 4

Other - Non-Smoking

  • Sleeps 5

Other - Non-Smoking

  • Sleeps 5

Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Twin - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Other - Non-Smoking

  • Sleeps 6

Triple - Non-Smoking

  • Sleeps 4

Double - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 5

Standard Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 4

Other - Non-Smoking

  • Sleeps 5

Twin - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 5

Triple - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 4

Double - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Twin - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 4

Triple - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 4

Double - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Standard Twin - Non-Smoking

  • Sleeps 4

Similar properties

About the neighborhood

Urayasu

Located in Maihama within a short stroll of Tokyo Disneyland®, Hilton Tokyo Bay is within a 5-minute drive of other popular sights like Tokyo DisneySea®. This 828-room, 4-star resort has 5 restaurants along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Tokyo Disney Resort® - 5 min walk
  • Tokyo Disneyland® - 14 min walk
  • Ikspiari - 3 min drive
  • Tokyo DisneySea® - 3 min drive
  • Tokyo Big Sight - 13 min drive

Getting around

  • Bayside Station - 2 min walk
  • Urayasu Maihama Station - 3 min drive
  • Haneda Airport (HND) - 30 min drive

Restaurants

  • ‪トゥモローランド・テラス - ‬7 min drive
  • ‪パン・ギャラクティック・ピザ・ポート Pan Galactic Pizza Port - ‬19 min walk
  • ‪プラズマ・レイズ・ダイナー - ‬19 min walk
  • ‪シェラトンクラブラウンジ - ‬6 min walk
  • ‪カスバ・フードコート - ‬11 min walk

About this property

Hilton Tokyo Bay

Family-friendly Urayasu resort in Maihama with 5 restaurants
At Hilton Tokyo Bay, guests enjoy a full-service spa, an indoor pool, and a gym. If you drive, self parking is JPY 3100 per night, or you can take advantage of the airport shuttle during limited hours for JPY 1300 per person one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this spa resort include a sauna, free WiFi in public areas, and a spa tub.
Flat-screen TVs come with digital channels, and WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Other amenities include refrigerators, coffee makers, and safes.
An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include sports massages, facials, body wraps, and body treatments.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,100 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 5:30 PM
  • Free train station pick-up and drop-off shuttle from 6:00 AM to 11:30 PM
  • Self parking on site (JPY 3,100 per night)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,200 for adults and JPY 2,900 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Accendo
  • Dynasty
  • Forest Garden
  • Lounge O
  • Silva

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Japanese garden
  • Vegetable garden

Full-service spa

  • Body wraps
  • Facials
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 1-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Construction is underway from January 6,-March 19,2025 for renovation. Guests can expect to hear construction-related noise during this time.
Children ages 9 and younger are not permitted in the top bunk bed.

Renovations and closures

This property is closed from January 5 2026 to January 9 2026 (dates subject to change).
The following facilities or services will be unavailable from May 26 2025 to June 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for JPY 9944.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4200 for adults and JPY 2900 for children
  • Fee for in-room wireless internet: JPY 1100 per night (rates may vary)
  • Airport shuttle fee: JPY 1300 per person (one-way)
  • Airport shuttle fee per child: JPY 650 (one-way), (from 6 to 11 years old)
  • Self parking fee: JPY 3100 per night
  • Rollaway bed fee: JPY 9944.0 per night
  • Pool fee: JPY 4000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to August.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Bay Tokyo
Hilton Tokyo Bay
Hilton Tokyo Bay Hotel
Hilton Tokyo Bay Hotel Urayasu
Hilton Tokyo Bay Urayasu
Tokyo Bay Hilton
Tokyo Hilton Bay
Hilton Hotel Tokyo Bay
Hilton Hotel Urayasu
Hilton Tokyo Bay Japan/Urayasu
Hilton Urayasu
Urayasu Hilton
Hilton Tokyo Bay Resort
Hilton Tokyo Bay Urayasu
Hilton Tokyo Bay Resort Urayasu

Frequently asked questions

Is a free cancellation option available at Hilton Tokyo Bay?

Hilton Tokyo Bay offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hilton Tokyo Bay?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Hilton Tokyo Bay on Feb 11, 2025 start from $141.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hilton Tokyo Bay?

This resort is situated in Maihama within a short 14-minute walk of Tokyo Disneyland® and also 5 minutes on foot from Tokyo Disney Resort®. You'll also find Tokyo DisneySea® and Tokyo Bay within a short drive.

Is parking available on site at Hilton Tokyo Bay?

Yes, parking is offered for JPY 3,100 per night. Electric car charging and bicycle parking are also available.

Is there a spa available at Hilton Tokyo Bay?

There is a full-service spa available for guests to enjoy and services include sports massages, body wraps, and facials.

Does Hilton Tokyo Bay have a casino?

No, Hilton Tokyo Bay doesn't have a casino.

Is there an indoor pool at Hilton Tokyo Bay?

Yes, this resort has an indoor pool as well as an outdoor pool and a spa tub. The seasonal pool is normally open from July until August. Note though that pool facilities will be unavailable from May 26 2025 until June 30 2025 (subject to change).

What will couples enjoy most about a stay at Hilton Tokyo Bay?

There are plenty of amenities for couples at this resort, including an indoor pool, a bar, and 5 restaurants.

Are there hot tubs at Hilton Tokyo Bay?

Yes, guests can enjoy a spa tub at this resort.

Does Hilton Tokyo Bay feature a restaurant that includes a breakfast menu?

Yes, Hilton Tokyo Bay has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hilton Tokyo Bay allow pets to stay for free?

No, pets aren't allowed at Hilton Tokyo Bay.

Are there connecting rooms at Hilton Tokyo Bay?

No, there aren't connecting guestrooms at this resort.

What is the closest airport to Hilton Tokyo Bay?

The closest major airport to Hilton Tokyo Bay is Haneda Airport (HND), which is 16.4 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Hilton Tokyo Bay?

No, at Hilton Tokyo Bay, there aren't any guestrooms that list a balcony.

Does Hilton Tokyo Bay offer wedding services?

There are wedding services available at Hilton Tokyo Bay if that's in your vacation plans.

Hilton Tokyo Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1004 out of 1653 reviews" "
Rating 8 - Good. 402 out of 1653 reviews" "
Rating 6 - Okay. 161 out of 1653 reviews" "
Rating 4 - Poor. 52 out of 1653 reviews" "
Rating 2 - Terrible. 34 out of 1653 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Atoki

Traveled with family
The view on the ocean, OK. The wait for breakfast, terrible.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient stay for Tokyo Disneyland.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym! Also nice to have so many dining options when you’re trapped on “Disney Island”. Room was comfortable and spacious.
Stayed 2 nights in Oct 2024

8/10 Good

Aakriti

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for easy access to DisneySea. Overall a good and convinient stay. The Monorail is about a 5-7 min walk, there is a bus that goes to the Bayside station but no bus service to DisneySea from this hotel. We didn't opt for breakfast, there is a Lawson's in the building so got dinner and breakfast from there instead. The buffet breakfast was an additional approc $40 per adult and $25 per child, so that option is always there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheran Elizabeth

Stayed 6 nights in Sep 2024

10/10 Excellent

Abdullah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to parks and very spacious rooms
Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriel, Calgary

Stayed 2 nights in Sep 2024

2/10 Terrible

Hanan

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Brendan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, not close to anything except Disney, some of the facilities were closed and unusable
Stayed 7 nights in Oct 2024

10/10 Excellent

Jon, Gloucester Point

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean facility
Stayed 4 nights in Oct 2024

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Alex

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing amount of space for Tokyo and very family friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel that was conveniently located only a short walk from the train station for our visit to Tokyo Disneyland/DisneySea. Check-in was very congested in the late afternoon but staff were helpful and pleasant. Although not ultra-modern, the room was comfortable, spacious and had a great view. We also enjoyed dining at the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Wilmer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mahalo Hilton Tokyo Bay
The staff were friendly and helpful. The rooms were beautiful and clean. The stores like Lawson and Disney Store to shop were very convenient. Convenient transportation to Disney Parks and train station. Beautiful views and a walk area to explore Tokyo Bay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Clean property. Close to Disneyland and Disney sea
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeris

Liked: Staff & service, property conditions & facilities
Very nice hotel. Clean. The only thing is the lobby has a smell so to the Buffett being in the same level.
Stayed 1 night in Oct 2024

2/10 Terrible

Susanne

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I expected more from a Hilton. No where does it state the outdoor pool has certain hours. Arrived to swim in the afternoon, they closed at 4pm, we got to them at 3:15pm and they refused service for us to take a dip. They also didn’t offer any other swim times. That was tough and an huge disappointment after a long travel day and I didn’t want to pay even more (room was pricey) to use their fancy indoor pool facilities. The worst part was the hotel room overlooked the pool which annoyed me even more. The ocean view was wonderful. The beds were extremely uncomfortable. The only perk of this hotel is you were very close to the Disney resort monorail line. Next time I will spend more for a real Disney property. It was an overall disappointment staying at this Hilton.
Stayed 2 nights in Oct 2024

8/10 Good

Gannon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay right next to disney, only downside is a hefty price for amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Corazon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 7 nights in Sep 2024

10/10 Excellent

Shari

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay.
Stayed 6 nights in Sep 2024

10/10 Excellent

Patrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very family friendly with warm, friendly staff and shuttle service to the train station. Beautiful resort and hopefully can return to Japan in the near future.
Stayed 8 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lina Tobias

Staff are very helpful and courteous.
Stayed 2 nights in Sep 2024