See all properties

Citadines Shinjuku Tokyo

3.5 star property
Suburban Tokyo aparthotel in Shinjuku with a 24-hour fitness center

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Citadines Shinjuku Tokyo

Lobby
Property entrance
Studio (Double) | Extra beds
Flat-screen TV
Studio (Double) | Private kitchenette | Fridge, microwave, electric kettle, cookware/dishes/utensils

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Gym
    Gym
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Isetan Department Store Shinjuku
    10 min walk
  • Shinjuku Gyoen National Garden
    15 min walk
  • Omoide Yokocho
    16 min walk
  • Tokyo (HND-Haneda)
    38 min drive

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Studio (Twin)

In-room safe, desk, blackout drapes, iron/ironing board

Studio (Twin)

  • 269 sq ft
  • Studio
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio (Double)

Studio (Double) | In-room safe, desk, blackout drapes, iron/ironing board

Studio (Double)

  • 269 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio (Double)

In-room safe, desk, blackout drapes, iron/ironing board

Executive Studio (Double)

  • 290 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio (Twin)

Executive Studio (Twin) | In-room safe, desk, blackout drapes, iron/ironing board

Executive Studio (Twin)

  • 290 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Beds

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 2

Twin

  • Sleeps 2
Terrace/patio
Hotel Gracery Shinjuku
Free WiFi
Air conditioning
Breakfast available
Parking available
9.0 out of 10, Wonderful, (2287)
The price is $198
per night
$240 total
includes taxes & fees
Nov 13 - Nov 14
Hotel Gracery Shinjuku

About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Isetan Department Store Shinjuku, Citadines Shinjuku Tokyo is within a mile (2 km) of other popular sights such as Omoide Yokocho. Each of the 160 rooms at this 3.5-star aparthotel includes a kitchenette, a refrigerator, and a microwave.
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Isetan Department Store Shinjuku - 10 min walk
  • Shinjuku Gyoen National Garden - 15 min walk
  • Omoide Yokocho - 16 min walk
  • Waseda University - 5 min drive
  • Tokyo Tower - 6 min drive

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Haneda Airport (HND) - 38 min drive

Restaurants

  • ‪さっぽろラーメン 桑名新宿御苑店 - ‬1 min walk
  • ‪つけ麺大成 - ‬1 min walk
  • ‪カレー王国けらら - ‬2 min walk
  • ‪辛麺華火新宿御苑店 - ‬1 min walk
  • ‪松屋 - ‬1 min walk

About this property

Citadines Shinjuku Tokyo

Suburban Tokyo aparthotel in Shinjuku with a 24-hour fitness center
Guests of Citadines Shinjuku Tokyo enjoy features like a 24-hour gym, free WiFi in public areas, and a computer station. Self parking is offered for JPY 2750 per night. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Additional amenities include laundry facilities, a TV in a common area, and a vending machine.
Each apartment is air-conditioned and features a kitchenette with a refrigerator and a microwave. A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers a soaking tub, hair dryers, and free toiletries. Other standard amenities include an electric kettle, a safe, and a phone.
Recreational amenities at the aparthotel include a 24-hour fitness center.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 2,750 per night)

Family friendly

  • Children stay free (see details)
  • Crib: JPY 550 per day

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 1,320 for adults and JPY 660 for children

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: JPY 4,840 per day

Bathroom

  • 1 private bathroom
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city center
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour gym
  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 160 units
  • Bicycle parking
  • Built in 2008
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Humane treatment of captive wild animals
  • LED lighting
  • Living plant wall
  • Local culture and ecosystem education
  • Reception hall
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for JPY 4840.0 per day
  • Cribs/infant beds are available for JPY 550.0 per day

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1320 for adults and JPY 660 for children
  • Self parking fee: JPY 2750 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 4840.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

Are free cancellation options available at Citadines Shinjuku Tokyo?

Citadines Shinjuku Tokyo offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Citadines Shinjuku Tokyo?

As of Oct 30, 2024, prices found for a 1-night stay for 2 adults at Citadines Shinjuku Tokyo on Nov 8, 2024 start from $345.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Citadines Shinjuku Tokyo?

This aparthotel is situated in Shinjuku within a short 15-minute walk of Shinjuku Gyoen National Garden and also 10 minutes on foot from Isetan Department Store Shinjuku. You'll also find Meiji Jingu Shrine and Tokyo Imperial Palace within a short drive.

Is parking available on site at this aparthotel?

Yes, parking is offered for JPY 2,750 per night. Bicycle parking is also available for guests.

Does Citadines Shinjuku Tokyo have a casino?

No, Citadines Shinjuku Tokyo doesn't have a casino.

Is there an indoor pool at Citadines Shinjuku Tokyo?

No, there is no indoor pool at this aparthotel.

What do couples enjoy most about Citadines Shinjuku Tokyo?

Amenities that appeal to couples at this aparthotel include a soaking tub, a kitchenette, and free Internet access.

Does Citadines Shinjuku Tokyo have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Citadines Shinjuku Tokyo feature a restaurant that includes a breakfast menu?

Citadines Shinjuku Tokyo offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Citadines Shinjuku Tokyo allow pets to stay for free?

No, pets aren't allowed at Citadines Shinjuku Tokyo.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to Citadines Shinjuku Tokyo?

The closest major airport to Citadines Shinjuku Tokyo is Haneda Airport (HND), which is 16.8 mi away (38 minutes by car).

Are there rooms with balconies at Citadines Shinjuku Tokyo?

No, there aren't any apartments with balconies at Citadines Shinjuku Tokyo.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1595 out of 2651 reviews" "
Rating 8 - Good. 876 out of 2651 reviews" "
Rating 6 - Okay. 142 out of 2651 reviews" "
Rating 4 - Poor. 27 out of 2651 reviews" "
Rating 2 - Terrible. 11 out of 2651 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
The rooms were very roomy and the staff very helpful
Stayed 9 nights in Jul 2024

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close enough to the action to walk, but a cab is only 800 yen if you’re tired or hot. It was far enough away to be safe and quiet. The surrounding neighborhood restaurants are very nice.
Stayed 2 nights in Jul 2024

8/10 Good

David

Stayed 5 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Celine

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a great location, not too far from a subway station.
Stayed 5 nights in Jun 2024

10/10 Excellent

MICHELLE, Seattle

Stayed 4 nights in Jun 2024

10/10 Excellent

Alic Nadine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were big for Japan standards. We stayed at other hotels in Japan and this hotel had the biggest room. The staff was very nice and helpful. If I come to Japan again I will be staying here. There is a gym and laundry mat on site.
Stayed 14 nights in Jun 2024

6/10 Okay

Sanchit

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Citadines Shinjuku looks like a run down property. The reception was also looking very cramped up and many places in the hotel specially the flloor corridoes were have a foul smell. The carpets looked run down and there is a major overhaul required in teh hotel. The rooms were small but confortable enough compared to Tokyo standards. The amenities were sufficient. If the hygine part is taken careoff then it is a good hotel to stay.
Stayed 5 nights in Jun 2024

10/10 Excellent

Sergey, Belleville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel located 5 mins from subway, good service, clean room.
Stayed 7 nights in Jun 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s in a quiet part of Shinjuku just 5 minutes from the metro so really convenient. Rooms are a good size, mattress and pillows were the best ever. I got such good sleep there.
Stayed 4 nights in Jun 2024

10/10 Excellent

Andrew Ernest

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Attentive staff
Stayed 14 nights in May 2024

10/10 Excellent

Anne

Traveled with family
Good location. Close to many restaurants and pubs.
Stayed 4 nights in Jun 2024

6/10 Okay

rochella

Disliked: Property conditions & facilities
The front desk was friendly and very helpful. However, after staying from other 3 hotels through out our trip this one is a bit disappointing, the room was outdated with no full length mirror. The carpet in front of room is already disintegrating. I guess we were paying for the location. Walking distance to Dotonbori.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Excellent hotel, roomy rooms with lots of storage, great location, and great staff. We will come back here next time in Shinjuku.
Stayed 4 nights in Jun 2024

10/10 Excellent

Mire

Liked: Cleanliness, amenities, property conditions & facilities
I stayed during my business trip. The property is in excellent conditions and at an excellent location. People at the front desk are professional.
Stayed 3 nights in May 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and quite close to the subway line M. 9 minute walk to shinjuku
Stayed 10 nights in May 2024

10/10 Excellent

Lyka

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love that they have a gym and staff are extremely nice and helpful! My only complain is the breakfast dining area is too small and can get really crowded, also, buffet selection needs improvement. I don’t mind paying extra for a good breakfast.
Stayed 3 nights in May 2024

10/10 Excellent

Frances

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Cory

Liked: Cleanliness, property conditions & facilities
Good room for a good price.
Stayed 16 nights in Mar 2024

10/10 Excellent

Shireen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and property
Stayed 8 nights in May 2024

10/10 Excellent

Mire

Liked: Cleanliness, property conditions & facilities
An excellent place to stay for my work-related trip. Highly recommended.
Stayed 8 nights in May 2024

10/10 Excellent

Anthony

Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Overall excellent
The staff stood out for being exceptionally helpful and friendly. Rest of the hotel was generally excellent
Stayed 5 nights in May 2024

10/10 Excellent

Alec, Honolulu

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Apr 2024

10/10 Excellent

Peter, Loudon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great venue to explore Tokyo. 15 min walk th Shinjuku.
Stayed 3 nights in May 2024