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The Grosvenor

3.0 star property
Eco-certified hotel with a casino and a restaurant

Choose dates to view prices

Photo gallery for The Grosvenor

Front of property - evening/night
Casino
Executive Room, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets
Reception
Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
26 Cains Terrace, Timaru
  • South Canterbury Museum
    ‪6 min walk‬
  • Caroline Bay Beach
    ‪12 min walk‬
  • Timaru Public Hospital
    ‪18 min walk‬
  • Timaru (TIU-Richard Pearse)
    ‪16 min drive‬

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Room options

View all photos for Standard Room, Non Smoking (Single Room with 1 Single Bed)

Standard Room, Non Smoking (Single Room with 1 Single Bed) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, Non Smoking (Single Room with 1 Single Bed)

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room, Non Smoking

Executive Room, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Room, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Non Smoking

Superior Room, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite

  • Sleeps 2
  • 1 King Bed

Standard King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Timaru

Located in Timaru Central within a short stroll of Caroline Bay Beach, The Grosvenor is within a 10-minute drive DB Brewery. This 49-room, 3-star hotel has conveniences like a casino, free in-room WiFi, and free self parking.

What's nearby

  • South Canterbury Museum - 6 min walk - 0.3 miles
  • Trevor Griffiths Rose Garden - 11 min walk - 0.6 miles
  • Caroline Bay Beach - 12 min walk - 0.6 miles
  • Timaru Public Hospital - 18 min walk - 1.0 mile
  • Ashbury Park - 3 min drive - 1.5 miles

Getting around

  • Timaru Station - 3 min walk
  • Timaru (TIU-Richard Pearse) - 16 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪Kfc - ‬3 min drive
  • ‪Columbus Coffee - ‬8 min walk
  • ‪Coffee Culture Timaru - ‬6 min walk
  • ‪Arthur St Cafe - ‬6 min walk

About this property

The Grosvenor

Eco-certified hotel with a casino and a restaurant
Guests of The Grosvenor enjoy features like a casino, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, express check-out, and laundry facilities.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and safes.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; NZD 13 to 24 for adults and NZD 13 to 24 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGB

Things to do

  • 18 slot machines
  • Billiards/pool table
  • Casino (2,422 square feet of space)
  • Gaming table

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,787 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Business center
  • Casino
  • Dining venue(s)
  • Front desk
  • Laundry facilities
  • Meeting facilities

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 13.00 to 24.00 for adults, and NZD 13.00 to 24.00 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grosvenor Hotel Timaru
Grosvenor Timaru
The Grosvenor Hotel
The Grosvenor Timaru
The Grosvenor Hotel Timaru

Frequently asked questions

Is a free cancellation option available at The Grosvenor?

The Grosvenor provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Grosvenor?

As of Apr 27, 2025, prices found for a 1-night stay for 2 adults at The Grosvenor on May 7, 2025 start from $85.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Grosvenor?

This hotel is situated in Timaru Central, just steps from Te Ana Maori Rock Art Centre and South Canterbury Museum. You'll also find Caroline Bay Beach and Botanical Gardens less than a mile away.

Is there parking available at The Grosvenor?

Yes, uncovered self parking is offered for free at the hotel.

Does The Grosvenor feature a casino at the property?

Yes, The Grosvenor has a casino that's 2422 square feet and includes 18 slot machines, a gaming table, and a VIP room.

Will I find an indoor pool at The Grosvenor?

No, there is no indoor pool at this hotel.

Is The Grosvenor a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a casino.

Are there hot tubs at The Grosvenor?

No, there isn't a spa tub at this hotel.

Does The Grosvenor have a restaurant that serves breakfast?

Yes, The Grosvenor serves a full breakfast for a surcharge each morning at TGB.

Does The Grosvenor allow pets to stay free of charge?

No, pets aren't allowed at The Grosvenor though service animals are welcome.

Does The Grosvenor have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Grosvenor?

The closest major airport to The Grosvenor is Timaru (TIU-Richard Pearse), which is 8 mi away (16 minutes by car).

Are there rooms with balconies at The Grosvenor?

No, at The Grosvenor, there aren't any guestrooms that list a balcony.

The Grosvenor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 222 out of 784 reviews
Rating 8 - Good. 332 out of 784 reviews
Rating 6 - Okay. 152 out of 784 reviews
Rating 4 - Poor. 57 out of 784 reviews
Rating 2 - Terrible. 21 out of 784 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a renovated upper level which we stayed in. Room was very spacious. Convenient location & easy free parking.
Stayed 2 nights in Jan 2025

6/10 Okay

Shannon

Traveled with family
Liked: Staff & service
I did advised the reception the next day. The shower needed attention. The water would drain very slowly and the shower base would over flow. One of the over the bed lights doesn’t work. Was very dim.. But did have a good sleep..
Stayed 1 night in Jan 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Trevor

Traveled with family
Disliked: Cleanliness
Room was nice and clean apart from the Toilet wasn’t cleaned properly. Very noisy during the night.
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel room, charming view, friendly and helpful staff. We wished we were staying longer!
Stayed 1 night in Dec 2024

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Quiet room with blackout curtains. Very impressed with meals at restaurant
Stayed 1 night in Dec 2024

8/10 Good

Dawn, Merrimac

Traveled with partner
Room was updated nice bright paint and decor. However, no trash receptacle in the bathroom. Bathroom sink was cool, but drained slow and would have been nicer to have a bigger counter than a large sink. Was a dirty towel hanging on hook when we checked in.
Stayed 1 night in Dec 2024

10/10 Excellent

Duke

Liked: Cleanliness, staff & service
It was fine for a stop over, not sure I would want to spend more than a day or so there. rather dated in the bathroom, hallways and bedrooms.
Stayed 1 night in Dec 2024

8/10 Good

Frances

Stayed 1 night in Nov 2024

2/10 Terrible

Chris

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Can’t believe someone recommended this to me

Arrived just before midnight, late checkin system was as good. Room hadn’t been serviced. Eventually got an onsite guy who spent 15min looking for a clean room. Finally found a single bed rooom. Hotel is very “tired”
Stayed 1 night in Dec 2024

8/10 Good

Ricky

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grosvenor Hotel Timaru Review

Nice spacious room, comfortable but feeling a bit dated, very close to the custom steakhouse to stroll down for the best steak in town so I’ll definitely be back.
Stayed 1 night in Dec 2024

10/10 Excellent

sheik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the nice old antique lift that works perfect 👌
Stayed 1 night in Dec 2024

4/10 Poor

Martin

Traveled with partner
Disliked: Property conditions & facilities
Walls are very thin. On the Fri night we were woken by other guests coming home drunk and then could hear them snoring through the walls which kept my partner awake for hours
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

This hotel is very centrally located, which is handy if you come by coach. It is an older hotel that has been modernised.
Stayed 1 night in Nov 2024

6/10 Okay

Anthony

Traveled with group
Liked: Cleanliness, staff & service
.
Stayed 1 night in Nov 2024

2/10 Terrible

B

Business traveler
Liked: Staff & service, room comfort

Can't get an invoice for hotels.com

The hotel was great, but booked through hotel.com and being able to access them to get an invoice is near impossible
Stayed 1 night in Nov 2024

8/10 Good

Barbara-Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old being do e up hotel
Stayed 1 night in Nov 2024

8/10 Good

Judi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grosvenor has a restaurant / pub onsite that serves Awesome dinners. I had the Roast Beef for dinner and battered banana with ice cream for dessert and they were both delicious! Also close to town which is handy.
Stayed 1 night in Nov 2024

8/10 Good

Lucinda

Business traveler
Liked: Staff & service, amenities
My room was lovely, comfortable and clean however I did hear a lot of noise from my neighbors.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff very helpful and were pleased with our clean room. Very comfy beds
Stayed 1 night in Nov 2024

4/10 Poor

Jennifer

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My friend and I booked 2 twin rooms. Pros: the room and bathroom were clean, the shower pressure was like a waterfall (so great), the staff was super friendly and helpful. There was a kettle and tea/coffee provisions (but no stir sticks or spoons to stir). My room smelled like cigarette smoke, and front desk staff moved me immediately with no hassle. Cons: the rooms were not at all as advertised. While I felt safe and the room was clean, it didn't provide a comfortable atmosphere. They felt like a half-way house for people leaving prison 😂 They were pretty dark with only one small window. The carpet was shag, a bit threadbare, and didn't seem clean (but I'm pretty sure they were, it's just the type of carpet). The decor was...weird. One single bed pushed against the wall of felted wallpaper. There wasn't enough room for a bedside table so the phone was on the floor. While technically there was a tv, there were only 4 stations (why even bother, then?). The walls were really thin - I could hear my neighbour, quite clearly, sneeze in the night and their alarm go off. The shower had a cheap plastic shower curtain that kept blowing onto me no matter how I positioned my body or the showerhead, so I just showered with the curtain open and the showerhead pointed towards the inner wall. I would not stay here again. I wish I could share photos so you could see the actual rooms we were given.
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Scott

Traveled with group
Liked: Cleanliness, staff & service, amenities
She’s an old girl but comfortable rooms, nice staff and affordable rooms
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated old hotel.
Stayed 1 night in Nov 2024

8/10 Good

Wade

Liked: Staff & service
Staff were friendly, The room I stayed in wasn't the greatest, Mold on the walls and very very basic. Also next to the train station was very loud engine noises super early in the morning.
Stayed 2 nights in Oct 2024

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