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Hotel Palacio Azteca

3.5 star property
Family-friendly Tijuana hotel in Downtown Tijuana with free breakfast
VIP Access

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Photo gallery for Hotel Palacio Azteca

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Point of interest
Point of interest
Lobby
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Spa
  • Pool
  • Laundry
  • Breakfast included

Explore the area

Map
Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400
  • CAS Visa USA
    ‪11 min walk‬
  • Plaza Rio Commercial Center
    ‪14 min walk‬
  • Hidalgo Market
    ‪15 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪13 min drive‬
VIP Access
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Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite with Jacuzzi

In-room safe, desk, blackout drapes, iron/ironing board

Master Suite with Jacuzzi

  • 646 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room

  • 646 sq ft
  • Sleeps 2
  • 2 King Beds and 2 Double Sofa Beds

Similar properties

Exterior

Grand Hotel Tijuana

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, (3198)
The price is $107
per night
$129 total
includes taxes & fees
Mar 9 - Mar 10
Grand Hotel Tijuana

About the neighborhood

Tijuana

Located in Downtown Tijuana within a short walk of Plaza Rio Commercial Center, Hotel Palacio Azteca is within a mile (2 km) of other popular sights such as Centro Cultural Tijuana. This 3.5-star hotel has 201 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • CAS Visa USA - 11 min walk
  • Plaza Rio Commercial Center - 14 min walk
  • Centro Cultural Tijuana - 18 min walk
  • San Ysidro Border Crossing - 4 min drive
  • Estadio Caliente - 4 min drive

Getting around

  • Beyer Blvd Trolley Station - 16 min drive
  • San Diego Santa Fe Depot - 20 min drive
  • Tijuana Intl. Airport (TIJ) - 13 min drive

Restaurants

  • ‪Tacos las 3 Salsas - ‬2 min walk
  • ‪Barbas Cakes & Coffee - ‬4 min walk
  • ‪Public House Tj - ‬3 min walk
  • ‪Dolce Salato - ‬4 min walk
  • ‪Restaurant Mexicano - ‬1 min walk

About this property

Hotel Palacio Azteca

Family-friendly Tijuana hotel in Downtown Tijuana with free breakfast
Guests staying at Hotel Palacio Azteca enjoy an outdoor pool, a gym, and free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ixchel Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana

Frequently asked questions

Are free cancellation options available at Hotel Palacio Azteca?

Hotel Palacio Azteca provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Palacio Azteca?

As of Feb 23, 2025, prices found for a 1-night stay for 2 adults at Hotel Palacio Azteca on Mar 5, 2025 start from $126.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Palacio Azteca?

This hotel is situated in Downtown Tijuana within a short 11-minute walk of CAS Visa USA and also 14 minutes on foot from Plaza Rio Commercial Center. You'll also find San Ysidro Border Crossing and Las Americas Premium Outlets within a short drive.

Is there parking available at Hotel Palacio Azteca?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Hotel Palacio Azteca?

Spa services at the hotel include hot stone massages.

Does Hotel Palacio Azteca include a casino on the premises?

No, Hotel Palacio Azteca doesn't have a casino.

Will I find an indoor pool at Hotel Palacio Azteca?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Hotel Palacio Azteca?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Hotel Palacio Azteca have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Palacio Azteca have a restaurant that serves breakfast?

Yes, Hotel Palacio Azteca serves free full breakfasts at Ixchel Restaurant each morning.

Will Hotel Palacio Azteca allow pets to stay for free?

No, pets aren't allowed at Hotel Palacio Azteca though service animals are welcome.

Are there connecting rooms at Hotel Palacio Azteca?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hotel Palacio Azteca?

The closest major airport to Hotel Palacio Azteca is Tijuana Intl. Airport (TIJ), which is 4.4 mi away (13 minutes by car). Another top airport is San Diego Intl. Airport (SAN), which is located 20.9 mi away (37-minute drive).

Can I book a room with a balcony at Hotel Palacio Azteca?

No, there aren't any guestrooms with balconies at Hotel Palacio Azteca.

Does Hotel Palacio Azteca offer wedding services?

There are wedding services available at Hotel Palacio Azteca if that's in your vacation plans.

Hotel Palacio Azteca Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 487 out of 1004 reviews
Rating 8 - Good. 231 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 72 out of 1004 reviews
Rating 2 - Terrible. 101 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Patricia, oceanside

Traveled with partner
Liked: Cleanliness, staff & service
I never received any VIP even that my reservation mention that I can get upgrades when I arrive.
Stayed 1 night in Nov 2024

6/10 Okay

Alan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
Stayed 1 night in Nov 2024

8/10 Good

Ramón

Traveled with family
Liked: Amenities
The bedroom ,ac if need some up
Stayed 2 nights in Nov 2024

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very. Nice staff. Great food. Good shape. Well maintained.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Charlee

Disliked: Cleanliness
Stayed 5 nights in Oct 2024

10/10 Excellent

sarkis

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

cesar

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. They allowed my family to come visit and hang out at the pool site without charging. We had a great time!
Stayed 2 nights in Oct 2024

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel super clean good service
Stayed 1 night in Oct 2024

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, the restaurant food is top quality with tables next to the pool. Overall was an excellent experience
Stayed 3 nights in Oct 2024

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough inside parcking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Luz e

Stayed 1 night in Sep 2024

10/10 Excellent

Jimmy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Omar the manager was just excellent- everyone at the hotel was. Beto the valet was super kind in taking care of my car.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice very clean safe and the stuff it was very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great bar!
Stayed 1 night in Sep 2024

10/10 Excellent

JORGE

Stayed 1 night in Aug 2024

8/10 Good

Norma, mcfarland

Stayed 1 night in Aug 2024

10/10 Excellent

Eugenio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blessed
It's was good ... they take care of you like a mom take care of her little kids ... they treat you good and make sure you have everything you need to have a good stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! Staff is always nice. I have an issue with my toilet. << I was fixed fast. The hotel was very clean. I started stay there a while back. I love the location. Many walkable locations. Safe.
Stayed 6 nights in Sep 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

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