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Hotel Palacio Azteca

3.5 star property
Family-friendly hotel with free breakfast and free valet parking
VIP Access

Choose dates to view prices

Photo gallery for Hotel Palacio Azteca

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lobby
Point of interest
Point of interest
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Spa
  • Pool

Explore the area

Map
Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400
  • Plaza Rio Commercial Center
    ‪14 min walk‬
  • Centro Cultural Tijuana
    ‪18 min walk‬
  • Estadio Caliente
    ‪4 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪13 min drive‬
VIP Access
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Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • City view
  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Tijuana

Located in Downtown Tijuana within a short walk of Plaza Rio Commercial Center, Hotel Palacio Azteca is within a mile (2 km) of other popular sights such as Centro Cultural Tijuana. This 3.5-star hotel has 201 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • CAS Visa USA - 11 min walk - 0.6 miles
  • Plaza Rio Commercial Center - 14 min walk - 0.8 miles
  • Centro Cultural Tijuana - 18 min walk - 1.0 mile
  • Paseo Chapultepec - 18 min walk - 1.0 mile
  • Estadio Caliente - 4 min drive - 2.6 miles

Getting around

  • Beyer Blvd Trolley Station - 16 min drive
  • San Diego Santa Fe Depot - 20 min drive
  • Tijuana Intl. Airport (TIJ) - 13 min drive

Restaurants

  • ‪Tacos las 3 Salsas - ‬2 min walk
  • ‪Barbas Cakes & Coffee - ‬4 min walk
  • ‪Public House Tj - ‬3 min walk
  • ‪Dolce Salato - ‬4 min walk
  • ‪Restaurant Mexicano - ‬1 min walk

About this property

Hotel Palacio Azteca

Family-friendly hotel with free breakfast and free valet parking
Guests staying at Hotel Palacio Azteca enjoy an outdoor pool, a gym, and free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ixchel Restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana

Frequently asked questions

Are free cancellation options available at Hotel Palacio Azteca?

Hotel Palacio Azteca provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Palacio Azteca?

As of Apr 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Palacio Azteca on May 7, 2025 start from $120.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Palacio Azteca?

This hotel is situated in Downtown Tijuana within a short 11-minute walk of CAS Visa USA and also 14 minutes on foot from Plaza Rio Commercial Center. You'll also find San Ysidro Border Crossing and Las Americas Premium Outlets within a short drive.

Is parking available on site at Hotel Palacio Azteca?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Hotel Palacio Azteca?

Spa services at the hotel include hot stone massages.

Does Hotel Palacio Azteca include a casino on the premises?

No, Hotel Palacio Azteca doesn't have a casino.

Will I find an indoor pool at Hotel Palacio Azteca?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is Hotel Palacio Azteca a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Hotel Palacio Azteca have a hot tub?

Yes, this hotel has a spa tub.

Does Hotel Palacio Azteca have a restaurant that serves breakfast?

Yes, Hotel Palacio Azteca serves free full breakfasts at Ixchel Restaurant each morning.

Will Hotel Palacio Azteca allow pets to stay for free?

No, pets aren't allowed at Hotel Palacio Azteca though service animals are welcome.

Does Hotel Palacio Azteca have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hotel Palacio Azteca?

The closest major airport to Hotel Palacio Azteca is Tijuana Intl. Airport (TIJ), which is 4.4 mi away (13 minutes by car). Another top airport is San Diego Intl. Airport (SAN), which is located 20.9 mi away (37-minute drive).

Are there rooms with balconies that I can book at Hotel Palacio Azteca?

No, there aren't any guestrooms with balconies at Hotel Palacio Azteca.

Does Hotel Palacio Azteca offer wedding services?

There are wedding services available at Hotel Palacio Azteca if that's in your vacation plans.

Hotel Palacio Azteca Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 482 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 101 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Isaias

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Property is old , entry doors no to safe, windows do not seal to noisy from traffic out side, rooms are to small
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Place was wonderful for the weekend. The staff was nice and helpful.
Stayed 1 night in Jan 2025

6/10 Okay

Carlos

Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 1 night in Jan 2025

2/10 Terrible

Anthony

Stayed 2 nights in Jan 2025

10/10 Excellent

Julio, Garden Grove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient, clean and very accommodating to your needs, they go beyond to make your stay comfortable.. and will even go get food if you arrive after hours.. I highly recommend this hotel, Omar was very very helpful to us Thank you for everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Elbia

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Erica

Stayed 1 night in Jan 2025

10/10 Excellent

Adam, Moreno Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good like it
Stayed 1 night in Dec 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was amazing. I was not so impressed with the cleanliness and service at the restaurant for breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Valerie

Stayed 1 night in Jan 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, nice and clean !!
Stayed 2 nights in Jan 2025

8/10 Good

Gasim

Liked: Staff & service, property conditions & facilities
All good but breakfast issue. The first day they asked us to pay for breakfast . They said because the one included in the hotel is American breakfast !!. That's so ridiculous.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe place
Stayed 1 night in Dec 2024

10/10 Excellent

Alberto

Stayed 1 night in Nov 2024

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything all good
Stayed 1 night in Dec 2024

10/10 Excellent

HUSAM

Stayed 1 night in Nov 2024

10/10 Excellent

Dominic

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how accommodating and friendly staff was!
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Stayed 1 night in Nov 2024

2/10 Terrible

Leslie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Alejandro, North Las Vegas

Traveled with group
Liked: Staff & service, amenities
Cuartos muy ruidosos se escuchan el los aires acondicionados cuando prenden y eso que estuve en el piso 7
Stayed 1 night in Nov 2024

8/10 Good

Liliana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable rooms. The rooms are spacious and provide all the necessary facilities.
Stayed 1 night in Nov 2024

2/10 Terrible

Juana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk service not friendly at all they said free buffet and they try to charge you they don’t explain what kind of breakfast the service in the restaurant not so good
Stayed 1 night in Nov 2024

6/10 Okay

juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They only offer valet parking. No self parking.
Stayed 1 night in Nov 2024

8/10 Good

Patricia, oceanside

Traveled with partner
Liked: Cleanliness, staff & service
I never received any VIP even that my reservation mention that I can get upgrades when I arrive.
Stayed 1 night in Nov 2024

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