Red Roof Inn Syracuse

2.0 star property
Suburban hotel in Syracuse with free parking

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Syracuse

Exterior
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Coffee shop
Combined shower/tub, hair dryer, towels

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
6614 North Thompson Road, Syracuse, NY, 13206
  • Brooklawn Golf Course
    8 min walk
  • Joey's Classic Italian Dining
    2 min walk
  • Syracuse Airport Bus Stop
    10 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    10 min drive

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Room options

Deluxe Room, 2 Double Beds (Smoke Free)

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Smoke Free)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Smoke Free)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Syracuse

Located within a leisurely stroll of Brooklawn Golf Course, Red Roof Inn Syracuse is within a few miles (5 km) of Palace Theater. This 114-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.

What's nearby

  • Landmark Theatre - 9 min drive
  • Syracuse University - 9 min drive
  • Destiny USA - 9 min drive
  • SUNY Upstate Medical University - 9 min drive
  • Carrier Dome - 10 min drive

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 10 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Cafe Kubal - ‬3 min drive
  • ‪Taco Bell - ‬12 min walk
  • ‪Burger King - ‬2 min drive

About this property

Red Roof Inn Syracuse

Suburban hotel in Syracuse with free parking
Guests of Red Roof Inn Syracuse enjoy free WiFi in public areas, coffee in a common area, and a vending machine. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Other standard amenities include free local calls, laptop-compatible safes, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night (maximum USD 105 per stay)
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Hotel Syracuse
Red Roof Inn Syracuse
Syracuse Red Roof Inn
Red Roof Inn Syracuse Hotel Syracuse
Red Roof Inn Syracuse Hotel
Red Roof Inn Syracuse Hotel
Red Roof Inn Syracuse Syracuse
Red Roof Inn Syracuse Hotel Syracuse

Frequently asked questions

What is there to do around Red Roof Inn Syracuse?

This hotel is located in Syracuse within a short 8-minute walk of Brooklawn Golf Course. You'll also find Erie Canalway Trail and NBT Bank Stadium within a short drive.

How much does it cost to stay at Red Roof Inn Syracuse?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Red Roof Inn Syracuse on Dec 23, 2024 start from $60.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Red Roof Inn Syracuse?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Red Roof Inn Syracuse feature a casino on the premises?

No, Red Roof Inn Syracuse doesn't have a casino.

Will I find an indoor pool at Red Roof Inn Syracuse?

No, there is no indoor pool at this hotel.

Are there hot tubs at Red Roof Inn Syracuse?

No, there isn't a spa tub at this hotel.

Does Red Roof Inn Syracuse have a restaurant that serves breakfast?

No, Red Roof Inn Syracuse doesn't have a restaurant that serves breakfast.

Will Red Roof Inn Syracuse allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Red Roof Inn Syracuse for a fee of USD 15 per pet, per night.

Are there connecting rooms at Red Roof Inn Syracuse?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Red Roof Inn Syracuse?

The closest major airport to Red Roof Inn Syracuse is Hancock Intl. Airport (SYR), which is 6.5 mi away (10 minutes by car).

Are there rooms with balconies at Red Roof Inn Syracuse?

No, there aren't any guestrooms with balconies at Red Roof Inn Syracuse.

Red Roof Inn Syracuse Reviews

Reviews

5.8
Rating 10 - Excellent. 174 out of 1003 reviews" "
Rating 8 - Good. 217 out of 1003 reviews" "
Rating 6 - Okay. 171 out of 1003 reviews" "
Rating 4 - Poor. 172 out of 1003 reviews" "
Rating 2 - Terrible. 269 out of 1003 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Gina

Disliked: Cleanliness, property conditions & facilities
Location convenient but room was tired looking, and smelled so strongly of cleaning chemicals - almost hard to breathe. Would not stay again.
Stayed 1 night in Oct 2024

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worst hotel experiences I have ever had. Bugs in all of the rooms as we tried to switch rooms to see if it was any better. Sheets had not been changed since previous guests were there. Brown stains on all of the towels. There were people, loitering, harassing other guests, checking in. In all, it was disgusting.
Stayed 2 nights in Sep 2024

2/10 Terrible

Samia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the roaches or the bugs or the holes in the curtains or the dirty sheets or cigarette burned duvets.
Stayed 2 nights in Sep 2024

10/10 Excellent

Philip

Stayed 1 night in Aug 2024

2/10 Terrible

Wendy

Stayed 5 nights in Sep 2024

2/10 Terrible

jasmine

Traveled with family and small children
Dirty! Looks like the projects! People are living there! We canceled and stayed somewhere else
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel
Hotel was trash had bedbugs and riaches never gave fresh linen everyday. The ppl whi work during the day are extremely stuck up snd rude. They pic who stays for what price as where ppl were paying 450 a week but ithers only pay 500 a month they dobt answer questions when asked and very 7n general crap glhotwl i could go on but im good here would not receive rude
Stayed 7 nights in Sep 2024

2/10 Terrible

Ryan

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Got our room, everything was covered in dirt and animal hair and was told there was no other rooms and they refused to clean it. Stripped the linens to find a pee soaked mattess
Stayed 1 night in Sep 2024

2/10 Terrible

Donald

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had bugs did not stay
Stayed 7 nights in Sep 2024

4/10 Poor

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy customer
There was a couple good days but then there was a problem and when ibasked to refund my money was denied and we never complain about the roaches the no towels the no cleaning of our room but thats ok i try to maks thongs lean overall i feel there os particularly certian staff that should be held accountable and i dont think ots fair people can stay different amounts of time never the same
Stayed 7 nights in Aug 2024

6/10 Okay

Marc

Traveled with family
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Red Roof Inn should be embarrassed at this location.1) holes/ cigarette burns in comforter 2) Hair on the sheets 3) one towel and tattered 4) Flies and cockroaches 5) Dirty and damaged walls 6) Numerous people on the outside landing smoking 7) Looks like people live here 8) Room smelt like antiseptic 9) spinkler broken 10) Front desk lady at 7pm was only acceptable thing.
Stayed 1 night in Aug 2024

4/10 Poor

Denise

Stayed 2 nights in Aug 2024

4/10 Poor

Pamella

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
2 day stay king room. No room service, 2 old flat hard pillows, no washcloths, 1 towel that was left the size of a hand towel, no service for the entire 2 day stay. Bathtub dirty with hair in tub. Asked for towels, washcloths and pillow and staff did not give us any. The guy at the service desk was sound asleep. Had to go purchase towels, washcloths and pillows. I would not recommend for this price
Stayed 2 nights in Aug 2024

2/10 Terrible

Debra

Business traveler, Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in at 10:30 pm Sunday night, there were sketchy looking men in and out of the lobby, but ending their "business" or leaving when we walked in. The clerk greeted us with "What?" No 1st floor rooms available, but there's an elevator (smells of urine and pot). Open our 3rd floor door but theres a couple inside and a chain across the door. They emerge a couple minutes later and tell us they'll go speak to "her," absolutely no luggage or anything in hand. My husband went back to get another room, they never appeared. Clerk had no explanation but didn't seem surprised. Our next room smelled like cat pee, no bath towels, and the shower sprayed all over the bathroom ceiling, walls, toilet, everything. We checked out early (couldn't stand 5 nights of that) and Expedia says because they couldn't contact the manager within 72 hours, they cannot refund our payment for the nights we didn't stay. The whole property smelled dirty and enough people smoke (pot and otherwise) outside the non smoking rooms that it comes right into the room. It appears people living in their car park at the hotel. What a shame.
Stayed 5 nights in Aug 2024

2/10 Terrible

Petrit

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst motel in my life
Stayed 1 night in Aug 2024

4/10 Poor

Kimberly

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Your staff tries, but need to step it up, no PJ's at work. Remote wasn't working (they replaced) BUGS in the room, leaky sink, floor felt dirty. Surrounding area not great, hotel needs work, its run down, look up, clean the mold. Again, bugs, not bed bugs, other bugs, might have even saw a mouse, it wasn't good.
Stayed 1 night in Aug 2024

2/10 Terrible

Marvin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The over night person working said Experian messed up and reserved 1 day only when Experian confirmed it was 3 days on their end. Even though EXPEDIA made the mistake, EXPEDIA would not fix it and relied solely on the hotel refund it. We were given a room by the night staff (incredibly rudely) then her shift ended and she left. The morning manager was there when we advised that we opened the room and it was used and not cleaned. She then refunded us the first day as well, and gave us another room (that had a roach on the ceiling). But at least she was nice and worked with us. The daytime manager was awesome. The night staff was being rude and EXPEDIA has not helped one bit with this. And EXPEDIA keeps not approving my review becauae they know they made a mistake and wouldnt fix it
Stayed 3 nights in Aug 2024

6/10 Okay

William

Disliked: Amenities, property conditions & facilities
Unfortunately the overall condition of the Red Roof Inn in Syracuse was disappointing. There was a large area of Candle Wax dripped on the Floor, missing a Coat Hanger from one of the brackets, missing the Spindle for the Toilet Paper Roll and most alarming was seeing Cockroaches running across the floor.
Stayed 1 night in Aug 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
soft bed, good t.v.sceen...
Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Tv did not work, vanity lights out, sink drain broken and many bugs. Hotel refunded all our money and apologized
Stayed 1 night in Aug 2024

2/10 Terrible

Jeffrey

Traveled with family
Disliked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
First, front desk agent was unprofessional, a friend or someone she knew was standing near desk, and they just continued their personal conversation while I was as trying to check in. Her phone received and a text, and instead of waiting til I was done checking in and not in area, she just picked it up to read, once again, while I’m there to check in. As a past AGM for a hotel, these unprofessional behaviors and having someone hanging out in the lobby, chatting is against policy. And when a guest is in the lobby checking or out, all attention should be aimed at the guest (not personal texts or calls). It’s rude, and make the guest feel unimportant. As a leader, you need to improve your standards. And the room had multiple fruit flies all around. There was hair in sink also. But hey, it’s a red roof inn.
Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Disliked: Cleanliness
Stayed 3 nights in Aug 2024

2/10 Terrible

Thomas

Disliked: Staff & service
Stayed 1 night in Aug 2024