Candlewood Suites - Syracuse Airport, an IHG Hotel in North Syracuse

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Suburban hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Popular amenities

Pet friendly

Gym

Air conditioning

Kitchen

24/7 front desk

Laundry

Explore the area

5414 South Bay Road Town of Salina, North Syracuse, NY, 13212

Destiny USA
‪6 min drive‬
NBT Bank Stadium
‪6 min drive‬
St. Joseph's Hospital Health Center
‪7 min drive‬
Syracuse, NY (SYR-Hancock Intl.)
‪3 min drive‬

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Room options

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

Sleeps 4
1 Queen Bed

Suite, 1 Bedroom (1 Queen Bed)

Sleeps 4
1 Queen Bed

Studio Suite, 2 Double Beds

Sleeps 4
2 Double Beds

Studio Suite, 1 Queen Bed

Sleeps 2
1 Queen Bed

Studio Suite

Sleeps 2
1 Queen Bed

Similar properties

Free airport shuttle

Parking included

Free WiFi

Air conditioning

per night

$81 total

includes taxes & fees

Feb 6 - Feb 7

About the neighborhood

North Syracuse

Located within 2 miles (3 km) of North Medical Family Practice, Candlewood Suites - Syracuse Airport, an IHG Hotel is within 3 miles (5 km) of Hopkins Road County Park. This 115-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

Destiny USA - 6 min drive
Landmark Theatre - 7 min drive
Armory Square - 7 min drive
Carrier Dome - 9 min drive
New York State Fairgrounds - 14 min drive

Getting around

Syracuse Regional Transportation Center - 6 min drive
Hancock Intl. Airport (SYR) - 3 min drive

Restaurants

‪McDonald's - ‬3 min walk
‪Taco Bell - ‬2 min walk
‪Applebee's Grill + Bar - ‬11 min walk
‪Plank Road Ice Cream - ‬19 min walk
‪Zebb's Deluxe Grill & Bar - ‬18 min walk

About this property

Candlewood Suites - Syracuse Airport, an IHG Hotel

Suburban hotel with a 24-hour fitness center and a 24-hour business center

At Candlewood Suites - Syracuse Airport, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and a library.

Guests can expect to find free WiFi and 32-inch LCD TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchenettes, washers/dryers, and private yards. Weekly housekeeping is available.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 21 years old are not allowed in the fitness facility.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Coffee and tea in common areas
Snack bar/deli

Things to do

24-hour gym
Library
Ski storage
TV in common areas

Family friendly

DVD player
Free crib
In-room full-sized refrigerator/freezer
In-room kitchenette
In-room microwave
In-room washer/dryer
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Housekeeping (weekly)

Business services

24-hour business center
Computer station

Outdoors

Barbecue grill
Picnic area

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

1 building
4 floors
Built in 2004
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch LCD TV with cable channels
DVD player

Food and drink

Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Freezer
Full-sized refrigerator/freezer
Kitchenette
Microwave
Paper towels
Restaurant dining guides
Stovetop

Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe
Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 5 per pet (varies based on length of stay), plus a deposit of USD 50 per stay
Dogs only
Service animals exempt from fees

Children and extra beds

Up to 2 kids 1 year old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet deposit: USD 50 per stay
Pet fee: USD 5 per pet (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher.
The property is professionally cleaned.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Syracuse Airport

Candlewood Suites Syracuse Airport

Candlewood Syracuse Airport

Candlewood Suites Syracuse Airport Aparthotel

Candlewood Suites Syracuse

Candlewood Suites Syracuse Airport

Candlewood Suites Syracuse Airport an IHG Hotel

"Candlewood Suites Syracuse Airport an IHG Hotel"

Candlewood Suites - Syracuse Airport, an IHG Hotel Hotel

Frequently asked questions

Is a free cancellation option available at Candlewood Suites - Syracuse Airport, an IHG Hotel?

Candlewood Suites - Syracuse Airport, an IHG Hotel offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites - Syracuse Airport, an IHG Hotel?

As of Jan 23, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites - Syracuse Airport, an IHG Hotel on Jan 31, 2025 start from $55.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Candlewood Suites - Syracuse Airport, an IHG Hotel?

This hotel is located in North Syracuse, close to Destiny USA, NBT Bank Stadium, and Lake Onondaga. You'll also find Onondaga Lake Park and Hopkins Road County Park within a short drive.

Is there parking available at Candlewood Suites - Syracuse Airport, an IHG Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Candlewood Suites - Syracuse Airport, an IHG Hotel include a casino?

No, Candlewood Suites - Syracuse Airport, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Candlewood Suites - Syracuse Airport, an IHG Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Candlewood Suites - Syracuse Airport, an IHG Hotel?

Couples staying at this hotel will appreciate amenities like in-room massages and a kitchenette as well as a 24-hour fitness facility.

Does Candlewood Suites - Syracuse Airport, an IHG Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites - Syracuse Airport, an IHG Hotel have a restaurant that serves breakfast?

No, Candlewood Suites - Syracuse Airport, an IHG Hotel doesn't have a restaurant that serves breakfast.

Will Candlewood Suites - Syracuse Airport, an IHG Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Candlewood Suites - Syracuse Airport, an IHG Hotel for a fee of USD 5 per pet, per night. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Candlewood Suites - Syracuse Airport, an IHG Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Candlewood Suites - Syracuse Airport, an IHG Hotel?

The closest major airport to Candlewood Suites - Syracuse Airport, an IHG Hotel is Hancock Intl. Airport (SYR), which is 1.8 mi away (3 minutes by car).

Are there rooms with balconies at Candlewood Suites - Syracuse Airport, an IHG Hotel?

No, you won't find guestrooms with balconies at Candlewood Suites - Syracuse Airport, an IHG Hotel.

Candlewood Suites - Syracuse Airport, an IHG Hotel Reviews

6.6

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

4/10 Poor

anjenys

Business traveler

Jan 11, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

This was a stay of convenience for proximity to the airport for an early flight. The property is very worn and in desperate need to be updated. The parking is shared with another hotel and tucked behind a storage facility, easy to miss. Initial room 226 (and respectively 326, etc.) should be avoided, as they are facing the busy street and are directly behind the elevator - ended up switching rooms to get some sleep.

Stayed 1 night in Jan 2025

10/10 Excellent

Allah

Oct 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Love it

Stayed 1 night in Oct 2024

8/10 Good

Jarritt

Oct 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Close to the airport, easy to check in and check out.

Stayed 1 night in Oct 2024

8/10 Good

Grace

Traveled with partner

Oct 23, 2024

Liked: Cleanliness, staff & service, amenities

Did the job. Nothing fancy, but served our needs for a pre-flight hotel.

Stayed 1 night in Oct 2024

2/10 Terrible

Shaun

Oct 23, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

8/10 Good

Shemar

Traveled with partner

Oct 21, 2024

Liked: Cleanliness, staff & service

It was worth the cost. My only problem was that room service never came to clean our room once.

Stayed 9 nights in Oct 2024

2/10 Terrible

Krisan

Traveled with group

Oct 20, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Dirty, sticky floors, which we wiped down. No blanket on bed, just a sheet, hair dryer did not work, vent on floor/out of wall, not all lights worked. The entire hotel badly needed paint and a good cleaning. It smelled like urine. We feel we are entitled to a refund. We mentioned this to a receptionist who told us she would contact the manager and get back to us. Never happened. $200 a night for 2 rooms is unacceptable. We seek a refund.

Stayed 1 night in Oct 2024

8/10 Good

Michael, Plymouth

Oct 19, 2024

Liked: Cleanliness

Disliked: Amenities

Easy to access (behind the Holiday Inn Express). Lots of parking. I arrived late and left to catch and early morning flight. There is no shuttle to the airport, so note that Uber costs $15-$20 for the 5-minute ride, and my ride scheduled for 5:10 am didn't show. Toilet was not re-filling, but it was too late to do anything about it. Other than that the room served its purpose and I slept pretty well.

Stayed 1 night in Oct 2024

8/10 Good

Andrew

Traveled with partner

Oct 18, 2024

Liked: Cleanliness, staff & service

Faucets in room dripped all night. Thin blanket, no extra blankets in closet. No bar soap provided. Walls and bathroom cabinets scuffed up. Could not get a ride to airport. Tried 3 different cab companies with no success. Could be a nice hotel, but needs a lot of tlc. Room was quiet. Staff friendly.

Stayed 1 night in Oct 2024

6/10 Okay

KELLY

Traveled with family

Oct 17, 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Oct 2024

4/10 Poor

Nicholas

Traveled with group

Oct 15, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

beds were clean, new carpet, walls were dirty and the bathroom was outdated despite some renovations having been done.

Stayed 1 night in Oct 2024

8/10 Good

James

Oct 13, 2024

Stayed 1 night in Sep 2024

2/10 Terrible

Dean

Business traveler

Oct 12, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

unacceptable

This hotel was very dirty, The halls had stained carpets and scraped up walls, the entrance doors were filthy, Ac vent in my bedroom was rusty and paint falling off, the couch was ripped, recliner chair had stains on the head rest and dents in the walls. If I had known the condition of this hotel I would not made a reservation there. I am r Hotel manager suggested I contact you for a refund.

Stayed 2 nights in Oct 2024

6/10 Okay

Derek

Oct 9, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Needs to paint and freaking.

Stayed 2 nights in Oct 2024

4/10 Poor

Michael

Oct 3, 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

4/10 Poor

Niave

Traveled with family

Sep 30, 2024

Disliked: Cleanliness, property conditions & facilities

Very run down, dirty. Definitely not the usual Candlewood Suites standard.

Stayed 2 nights in Sep 2024

8/10 Good

Michael

Traveled with family

Sep 30, 2024

Liked: Cleanliness, staff & service

Remodeling but worth staying

Not sure about the awful reviews for this place. It is what it is. Clearly in the middle of a remodel. First floor is spotless and new. Our room was on the second floor. It was obvious they are about to remodel the floor but weren't there yet. The room was dated but spotless. Very clean. I'd stay here again in a heartbeat especially for the price.

Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Sep 28, 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Bert

Sep 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

Michael

Sep 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I was there for about 10 hours. Staff was very helpful especially at check in. Property was fine, could use upgrades but all I needed was a bed for a few hours and it did the job.

Stayed 1 night in Sep 2024

4/10 Poor

Micheal

Sep 24, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The room smelled awful, it felt old and was not clean, the floor was sticky. We asked for a refund, and the hotel staff was very nice and gave us our money back.

Stayed 3 nights in Sep 2024