Candlewood Suites - Syracuse Airport, an IHG Hotel in North Syracuse

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Suburban hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Dates

December 2024

January 2025

In-room safe, desk, laptop workspace, blackout drapes

Overview
Rooms
Location
Policies

Popular amenities

Pet friendly

Parking included

Kitchen

Air conditioning

Free WiFi

Laundry

includes taxes & fees

$74 per night

Nov 25 - Nov 26

Explore the area

5414 South Bay Road Town of Salina, North Syracuse, NY, 13212

Destiny USA
6 min drive
NBT Bank Stadium
6 min drive
St. Joseph's Hospital Health Center
7 min drive
Syracuse, NY (SYR-Hancock Intl.)
3 min drive

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Room options

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

Sleeps 4
1 Queen Bed

Suite, 1 Bedroom (1 Queen Bed)

Sleeps 4
1 Queen Bed

Studio Suite, 2 Double Beds

Sleeps 4
2 Double Beds

Studio Suite, 1 Queen Bed

Sleeps 2
1 Queen Bed

Studio Suite

Sleeps 2
1 Queen Bed

Breakfast included

Pet friendly

Parking included

Free WiFi

per night

$93 total

includes taxes & fees

Dec 7 - Dec 8

About the neighborhood

North Syracuse

Located within 2 miles (3 km) of North Medical Family Practice, Candlewood Suites - Syracuse Airport, an IHG Hotel is within 3 miles (5 km) of Hopkins Road County Park. This 115-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

Destiny USA - 6 min drive - 4.2 miles
NBT Bank Stadium - 6 min drive - 4.0 miles
Landmark Theatre - 7 min drive - 5.6 miles
Carrier Dome - 9 min drive - 6.8 miles
New York State Fairgrounds - 14 min drive - 8.3 miles

Getting around

Syracuse Regional Transportation Center - 6 min drive
Hancock Intl. Airport (SYR) - 3 min drive

Restaurants

‪McDonald's - ‬3 min walk
‪Taco Bell - ‬2 min walk
‪Applebee's Grill + Bar - ‬11 min walk
‪Plank Road Ice Cream - ‬19 min walk
‪Zebb's Deluxe Grill & Bar - ‬18 min walk

About this property

Candlewood Suites - Syracuse Airport, an IHG Hotel

Suburban hotel with a 24-hour fitness center and a 24-hour business center

At Candlewood Suites - Syracuse Airport, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and a library.

Guests can expect to find free WiFi and 32-inch LCD TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchenettes, washers/dryers, and private yards. Weekly housekeeping is available.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 21 years old are not allowed in the fitness facility.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Coffee and tea in common areas
Snack bar/deli

Things to do

24-hour gym
Library
Ski storage
TV in common areas

Family friendly

DVD player
Free crib
In-room full-sized refrigerator/freezer
In-room kitchenette
In-room microwave
In-room washer/dryer
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Housekeeping (weekly)

Business services

24-hour business center
Computer station

Outdoors

Barbecue grill
Picnic area

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

1 building
4 floors
Built in 2004
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch LCD TV with cable channels
DVD player

Food and drink

Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Freezer
Full-sized refrigerator/freezer
Kitchenette
Microwave
Paper towels
Restaurant dining guides
Stovetop

Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe
Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

This property welcomes pets for USD 5 per pet (varies based on length of stay), plus a deposit of USD 50 per stay
Dogs only
Service animals exempt from fees

Children and extra beds

Up to 2 kids 1 year old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet deposit: USD 50 per stay
Pet fee: USD 5 per pet (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher.
The property is professionally cleaned.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Syracuse Airport

Candlewood Suites Syracuse Airport

Candlewood Syracuse Airport

Candlewood Suites Syracuse Airport Aparthotel

Candlewood Suites Syracuse

Candlewood Suites Syracuse Airport

Candlewood Suites Syracuse Airport an IHG Hotel

"Candlewood Suites Syracuse Airport an IHG Hotel"

Candlewood Suites - Syracuse Airport, an IHG Hotel Hotel

Frequently asked questions

Is a free cancellation option available at Candlewood Suites - Syracuse Airport, an IHG Hotel?

Candlewood Suites - Syracuse Airport, an IHG Hotel offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites - Syracuse Airport, an IHG Hotel?

As of Nov 23, 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites - Syracuse Airport, an IHG Hotel on Nov 25, 2024 start from $73.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Candlewood Suites - Syracuse Airport, an IHG Hotel?

This hotel is located in North Syracuse, close to Destiny USA, New York State Fairgrounds, and Carrier Dome. You'll also find Onondaga Lake Park and NBT Bank Stadium within a short drive.

Will I be able to park at Candlewood Suites - Syracuse Airport, an IHG Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Candlewood Suites - Syracuse Airport, an IHG Hotel include a casino?

No, Candlewood Suites - Syracuse Airport, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Candlewood Suites - Syracuse Airport, an IHG Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Candlewood Suites - Syracuse Airport, an IHG Hotel?

Couples staying at this hotel will appreciate amenities like in-room massages and a kitchenette as well as a 24-hour fitness facility.

Are there hot tubs at Candlewood Suites - Syracuse Airport, an IHG Hotel?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites - Syracuse Airport, an IHG Hotel have a restaurant that serves breakfast?

No, Candlewood Suites - Syracuse Airport, an IHG Hotel doesn't have a restaurant that serves breakfast.

Will Candlewood Suites - Syracuse Airport, an IHG Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Candlewood Suites - Syracuse Airport, an IHG Hotel for a fee of USD 5 per pet, per night. A deposit of USD 50 per stay is collected.

Does Candlewood Suites - Syracuse Airport, an IHG Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Candlewood Suites - Syracuse Airport, an IHG Hotel?

The closest major airport to Candlewood Suites - Syracuse Airport, an IHG Hotel is Hancock Intl. Airport (SYR), which is 1.8 mi away (3 minutes by car).

Are there rooms with balconies at Candlewood Suites - Syracuse Airport, an IHG Hotel?

No, there aren't any guestrooms with balconies at Candlewood Suites - Syracuse Airport, an IHG Hotel.

6.6

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

10/10 Excellent

Allah

Oct 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Love it

Stayed 1 night in Oct 2024

4/10 Poor

Eugene

Traveled with family

Aug 27, 2024

Disliked: Property conditions & facilities

The hotel was under construction during our stay. Not really happy this was not disclosed before our stay. I believe they will be better in the future on remodeling is complete

Stayed 1 night in Aug 2024

8/10 Good

John

Traveled with family

Aug 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Traveled with family

Aug 18, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The place was a mess. We were given a room at first and went to room to find someone else already in room. Got to room and that was dirty. Had no toilet paper in room.the ftont entrance was a mess.

Stayed 2 nights in Aug 2024

4/10 Poor

Projwal

Aug 18, 2024

Disliked: Staff & service, property conditions & facilities

Property was under construction. They should put the information on their website about the construction. Room was clean but some kind of moldy smell. No amenities just black coffee pack in room. Gym was next to construction. We will never stay in this hotel again.

Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Aug 18, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Horrible avoid this hotel at all costs!

Stayed 1 night in Aug 2024

8/10 Good

Byron

Traveled with family

Aug 17, 2024

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

Staff was great, the girl at check in was professional, attentive and answered any questions. The room though was a different story: Marks on the walls, there were used towels in the closet, the coffee maker still had a used coffee pod/pack and the pots were not cleaned properly there was still food crusted onto the bottom of the pans. Thankfully the bathroom was clean, toilet bowl and shower were fine and the bed sheets seemed okay too. Just those minor details in cleaning that needed to be done but when you add them up it just felt the cleaning was haphazard.

Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Aug 17, 2024

Disliked: Property conditions & facilities, room comfort

Cannot provide iron

Stayed 1 night in Aug 2024

4/10 Poor

Gillian

Aug 16, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel needs updating. Unpleasant smell throughout building. Walls in room scraped up. Bathroom was updated and clean.

Stayed 1 night in Aug 2024

8/10 Good

Dave

Traveled with partner

Aug 16, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The lady at the front desk was super awesome and helpful. Our first room failed due to residual cigarette smoke but the front desk lady took us to see another room that worked out just fine. Thank you Thank you

Stayed 1 night in Aug 2024

6/10 Okay

Lori

Aug 16, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The front desk staff was very nice. The front door was broken and propped open. The outside area and parking lot was covered in litter. Broken water bottles, empty food bags, wrappers and then several men who didn’t appear to be staying in the hotel sitting in the middle of the sidewalk at the entrance to facility. One cockroach in our room

Stayed 1 night in Aug 2024

4/10 Poor

Timothy G

Traveled with family

Aug 13, 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

The inside was old, lots of cosmetic flaws. Holes in the walls, never fixed. Light between the 2 beds , couldnt be turned off, hard time getting to sleep because of it. Broken drawers, phone didnt work, till we plugged it into a different phone outlet.

Stayed 1 night in Aug 2024

4/10 Poor

Shaokui, tampa

Aug 12, 2024

Liked: Staff & service

Disliked: Cleanliness

Stayed 1 night in Aug 2024

2/10 Terrible

jessica, Syracuse

Traveled with partner

Aug 11, 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Room was infested with cockroaches; noticed when turned off all but one light for bed/ had to check out at 1 am and stay elsewhere. Went to front desk to complain and employee was aware that the room and the adjacent room were infested and should not have been rented. We asked to be refunded ; we were not. We checked in @ 9pm and left @1am. We took pictures, there was food behind furniture; blood stains on carpet. Thankfully we did not use any linens. Disgusting. We paid 130/ didn’t expect the best room, but expected a clean room. Door didn’t close all the way, there were bugs in the bathroom, was a suite with kitchenette, also had cockroaches and spiders. TV didn’t work, just a horrible experience. Would never recommend. Feel as though this room is a rent by the hour room

Stayed 1 night in Aug 2024

4/10 Poor

Melissa

Aug 11, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Property is beat up and smelled like urine.

Stayed 1 night in Aug 2024

8/10 Good

John

Aug 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

james

Traveled with family

Aug 8, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in May 2024

10/10 Excellent

Aaron

Aug 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nothing

Stayed 1 night in Aug 2024

8/10 Good

Stanley

Jul 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very quiet and peaceful

Stayed 3 nights in Jul 2024

10/10 Excellent

Brandie

Traveled with family and small children, Business traveler, Traveled with family

Jul 29, 2024

Liked: Cleanliness, amenities

Very good service

Stayed 1 night in Jul 2024

8/10 Good

Jim

Jul 28, 2024

Was a nice place and would stay again after remodeling

Stayed 1 night in Jul 2024

10/10 Excellent

Aaron

Jul 26, 2024

Liked: Cleanliness

Nice

Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Jul 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

2/10 Terrible

Donna

Traveled with family

Jul 21, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Missed the mark by a lot.

I put my father up at this hotel because of delays in recent flights. I’ve stayed at this brand before and thought it was a great choice. We were extremely disappointed to find the room was not clean, the freezer was iced open and frost and ice everywhere. The bathroom was dirty with prints from the previous guest. Hole in the vanity. No hair dryer or coffee option. Expensive night because many hotels were booked for a national event in town. I’m not only disappointed and disgusted by the room but was embarrassed to have chosen this hotel for my parents. Would never recommend again.

Stayed 1 night in Jul 2024

4/10 Poor

Brian M

Jul 21, 2024

Liked: Cleanliness

Disliked: Amenities

I called the front desk and informed them that the toilet in my room was not working properly. Part of the time it would flush, and part of the time it would not. I was told they would have maintenance come to my room and fix the problem, but no one showed up.

Stayed 3 nights in Jul 2024