Mercure Sunshine Coast Kawana Waters

4.5 star property
Luxury hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Mercure Sunshine Coast Kawana Waters

Premium bedding, in-room safe, desk, laptop workspace
Standard Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace
Property entrance
View from property
BBQ/picnic area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
9 Florey Boulevard, Birtinya, QLD, 4575
  • Sunshine Coast University Hospital
    ‪8 min walk‬
  • Moffat Beach
    ‪8 min drive‬
  • Mooloolaba Beach
    ‪20 min drive‬
  • Maroochydore, QLD (MCY-Sunshine Coast)
    ‪21 min drive‬

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Room options

Room (Zip Room)

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Family Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Sunshine Coast

Located in Birtinya, Mercure Sunshine Coast Kawana Waters is a leisurely stroll from popular sights such as Sunshine Coast University Hospital and NightQuarter. This 81-room, 4.5-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Sunshine Coast University Hospital - 8 min walk - 0.5 miles
  • Sunshine Coast Stadium - 4 min drive - 1.9 miles
  • Moffat Beach - 8 min drive - 4.1 miles
  • SEA LIFE Sunshine Coast Aquarium - 11 min drive - 6.7 miles
  • Mooloolaba Beach - 20 min drive - 7.0 miles

Getting around

  • Landsborough Station - 20 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 21 min drive

Restaurants

  • ‪Sunshine Coast University Hospital - ‬8 min walk
  • ‪Foodstore Kawana and Takeaway - ‬3 min drive
  • ‪Guzman Y Gomez - ‬8 min walk
  • ‪La Maison du Patissier- Eric and Francoise - ‬3 min drive
  • ‪Your Mates Brewing Co. - ‬4 min drive

About this property

Mercure Sunshine Coast Kawana Waters

Luxury hotel with a 24-hour front desk and a coffee shop
Guests of Mercure Sunshine Coast Kawana Waters enjoy access to free WiFi in public areas, meeting rooms, and conference space. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a business center, express check-in, and express check-out.
LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, free newspapers, and free local calls are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), Czech, English, Finnish, German, Italian, Japanese, Norwegian, Slovak, Swedish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 15 to 29 for adults and AUD 5 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for AUD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AUD 15 to 29 for adults, and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.
Property Registration Number 25621752654

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Frequently asked questions

Is a free cancellation option available at Mercure Sunshine Coast Kawana Waters?

Mercure Sunshine Coast Kawana Waters provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Sunshine Coast Kawana Waters?

As of Mar 29, 2025, prices found for a 1-night stay for 2 adults at Mercure Sunshine Coast Kawana Waters on Apr 8, 2025 start from $111.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Mercure Sunshine Coast Kawana Waters?

This hotel is situated in Birtinya within a short 12-minute walk of NightQuarter. You'll also find Sunshine Coast Stadium and Currimundi Lake within a short drive.

Will I be able to park at Mercure Sunshine Coast Kawana Waters?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Mercure Sunshine Coast Kawana Waters include a casino?

No, Mercure Sunshine Coast Kawana Waters doesn't have a casino.

Will I find an indoor pool at Mercure Sunshine Coast Kawana Waters?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mercure Sunshine Coast Kawana Waters?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and private dining.

Are there hot tubs at Mercure Sunshine Coast Kawana Waters?

No, this hotel doesn't have a spa tub.

Does Mercure Sunshine Coast Kawana Waters have a restaurant that serves breakfast?

Yes, Mercure Sunshine Coast Kawana Waters serves a full breakfast each morning for a surcharge from its restaurant.

Will Mercure Sunshine Coast Kawana Waters allow pets to stay free of charge?

No, pets aren't allowed at Mercure Sunshine Coast Kawana Waters though service animals are welcome.

Does Mercure Sunshine Coast Kawana Waters have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Mercure Sunshine Coast Kawana Waters?

The closest major airport to Mercure Sunshine Coast Kawana Waters is Maroochydore, QLD (MCY-Sunshine Coast), which is 13.8 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Mercure Sunshine Coast Kawana Waters?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake or city views.

Mercure Sunshine Coast Kawana Waters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1112 reviews
Rating 8 - Good. 367 out of 1112 reviews
Rating 6 - Okay. 82 out of 1112 reviews
Rating 4 - Poor. 43 out of 1112 reviews
Rating 2 - Terrible. 15 out of 1112 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, room very clean, facilities were good (No Pool!), we had everything for a pleasant stay. Complementary wine and nibbles were well received. Thank you.
Stayed 1 night in Dec 2024

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Dec 2024

10/10 Excellent

Gerard

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

8/10 Good

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service
No pool or balcony for freash air.
Stayed 3 nights in Dec 2024

6/10 Okay

Mohammad

Bath room tiles needed a proper renovation. Furniture had stains. Showering water was leaking into the room making the carpet wet and the room damp smelly.
Stayed 1 night in Dec 2024

4/10 Poor

KELA

Traveled with partner
I was disappointed with the hotel room. stains on donner covers,stains on towel, mirror wasn't clean. I booked for a room with balcony and unfortunately, I didn't get a chance.
Stayed 5 nights in Dec 2024

8/10 Good

Carmel

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Brian

Stayed 1 night in Dec 2024

8/10 Good

Barbara

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was quiet and comfortable. Definitely the right kind of accommodation around a private hospital. It was nice to get chips, chocolate and wine complimentary in it he room.
Stayed 1 night in Dec 2024

2/10 Terrible

Marg

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
This property would have scored better but as there was still a condom in the bathroom the experience was soured. On notifying front desk the offending condom was removed and a little disinfectant was sprayed in the area. We were not offered another room. A photo of the condom in situ was to be sent to the general manager. I have not any contact or offical apology from Mercure even after 3 days.
Stayed 1 night in Dec 2024

10/10 Excellent

Glen

Stayed 1 night in Nov 2024

8/10 Good

ANA

Liked: Cleanliness, staff & service, room comfort
Upon my arrival the receptionist was awesome, I had just driven 10 hours and was so exhausted, down and out, but chatting with the receptionist she was very friendly and professional and she was so funny my checking in was a breeze and she made sure everything was ready because I checked in after midnight, that was a bonus for me, there was a false alarm n at about 8:30pm on Monday night and my shower in the room just kept flooding the bathroom and water also started to flowed out into the entrance just outside the the bathroom door, the location was great other than the shower issue and the false alarm everything else was awesome definitely staying there again because the staff were awesome!!!! Thank you Mercure Kawana Waters!🌺🌺
Stayed 2 nights in Dec 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good. I didn't think the shower plug hole was actually at the lowest point. Seemed to get water collate at the back and seep onto floor. Other than that is was pretty good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan, Mount Gravatt East

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern rooms with everything just perfect fit a comfortable stay. Restaurant downstairs very convenient and staff were friendly and helpful. Perfect if you need to stay in this area
Stayed 1 night in Nov 2024

10/10 Excellent

Dimitris

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Such a great and friendly staff and so easy to check in and out.
Stayed 1 night in Dec 2024

8/10 Good

Levi

Stayed 1 night in Oct 2024

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front counter very friendly and helpful. Room was very clean up to date with a comfy bed.
Stayed 2 nights in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Nina Jo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel and I'd stay again. Only weird things were the wifi was really bad and a few things were missing from our room, like towels etc., and nobody would bring them up to our room. Otherwise great hotel.
Stayed 1 night in Dec 2024

8/10 Good

Lallie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Terrence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Have rebooked for next visit
Stayed 1 night in Dec 2024

6/10 Okay

Aarti, Doolandella

Sofa in the room was terrible and so many stains
Stayed 4 nights in Nov 2024

10/10 Excellent

Simone

Traveled with family
Liked: Amenities
Nice clean room. Dinner downstairs was a rib on bone, delicious. Thanks for the choc treats in room!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
All really nice - lovely staff, modern room with comfortable bed. Only strange thing was with the shower. There’s a huge waterfall shower head, however it’s too much water for the drain, so was spilling out of the shower and had to put towels down to stop it going onto the carpet. I had noticed the water damage to the carpet the night before and had wondered how that happened. Otherwise all really great, and highly recommended
Stayed 1 night in Nov 2024