Mercure Sunshine Coast Kawana Waters

4.5 star property
Luxury Sunshine Coast hotel in Birtinya with free parking

Choose dates to view prices

Photo gallery for Mercure Sunshine Coast Kawana Waters

Premium bedding, in-room safe, desk, laptop workspace
Property entrance
BBQ/picnic area
Standard Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
9 Florey Boulevard, Birtinya, QLD, 4575
  • Sunshine Coast University Private Hospital
    ‪4 min walk‬
  • Sunshine Coast University Hospital
    ‪8 min walk‬
  • Venue 114
    ‪3 min drive‬
  • Caloundra, QLD (CUD)
    ‪12 min drive‬

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Room options

Room (Zip Room)

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Family Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

About the neighborhood

Sunshine Coast

Located in Birtinya, Mercure Sunshine Coast Kawana Waters is a leisurely stroll from popular sights such as Sunshine Coast University Hospital and NightQuarter. This 81-room, 4.5-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Sunshine Coast University Hospital - 8 min walk
  • Sunshine Coast Stadium - 4 min drive
  • Moffat Beach - 8 min drive
  • SEA LIFE Sunshine Coast Aquarium - 11 min drive
  • Mooloolaba Beach - 18 min drive

Getting around

  • Landsborough Station - 20 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 21 min drive

Restaurants

  • ‪Sunshine Coast University Hospital - ‬8 min walk
  • ‪Foodstore Kawana and Takeaway - ‬3 min drive
  • ‪Guzman Y Gomez - ‬8 min walk
  • ‪La Maison du Patissier- Eric and Francoise - ‬3 min drive
  • ‪Your Mates Brewing Co. - ‬4 min drive

About this property

Mercure Sunshine Coast Kawana Waters

Luxury Sunshine Coast hotel in Birtinya with free parking
Guests of Mercure Sunshine Coast Kawana Waters enjoy access to free WiFi in public areas, meeting rooms, and conference space. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a business center, express check-in, and express check-out.
LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, free newspapers, and free local calls are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), Czech, English, Finnish, German, Italian, Japanese, Norwegian, Slovak, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 15 to 29 for adults and AUD 5 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for AUD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AUD 15 to 29 for adults, and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.
Property Registration Number 25621752654

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Frequently asked questions

Is a free cancellation option available at Mercure Sunshine Coast Kawana Waters?

Mercure Sunshine Coast Kawana Waters provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Sunshine Coast Kawana Waters?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Mercure Sunshine Coast Kawana Waters on Feb 23, 2025 start from $87.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Mercure Sunshine Coast Kawana Waters?

This hotel is situated in Birtinya within a short 12-minute walk of NightQuarter. You'll also find Sunshine Coast Stadium and Currimundi Lake within a short drive.

Is parking available on site at Mercure Sunshine Coast Kawana Waters?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Mercure Sunshine Coast Kawana Waters include a casino?

No, Mercure Sunshine Coast Kawana Waters doesn't have a casino.

Will I find an indoor pool at Mercure Sunshine Coast Kawana Waters?

No, there is no indoor pool at this hotel.

Is Mercure Sunshine Coast Kawana Waters a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and private dining.

Are there hot tubs at Mercure Sunshine Coast Kawana Waters?

No, this hotel doesn't have a spa tub.

Does Mercure Sunshine Coast Kawana Waters have a restaurant that serves breakfast?

Yes, Mercure Sunshine Coast Kawana Waters serves a full breakfast each morning for a surcharge from its restaurant.

Will Mercure Sunshine Coast Kawana Waters allow pets to stay free of charge?

No, pets aren't allowed at Mercure Sunshine Coast Kawana Waters though service animals are welcome.

Does Mercure Sunshine Coast Kawana Waters have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Mercure Sunshine Coast Kawana Waters?

The closest major airport to Mercure Sunshine Coast Kawana Waters is Maroochydore, QLD (MCY-Sunshine Coast), which is 13.8 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Mercure Sunshine Coast Kawana Waters?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake or city views.

Mercure Sunshine Coast Kawana Waters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1000 reviews
Rating 8 - Good. 331 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

An Ruo

Stayed 1 night in Nov 2024

8/10 Good

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for appointments
Stayed 1 night in Nov 2024

8/10 Good

Rodel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
parking is tight.restcall good
Stayed 1 night in Nov 2024

8/10 Good

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient property on the Sunny Coast
Stayed 2 nights in Nov 2024

10/10 Excellent

jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property & excellent value for the price.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a quiet area and was clean. It was near amenities and had a beautiful walk way around it. The room was clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Hadley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

6/10 Okay

Keryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked In, Suzie on front desk basically ignored me until I put down the multiple heavy bags I was carrying and then acknowledged my presence but kept doing what she was doing. The key failed to open my door three (3) times. I would have liked to have been told the first time Suzie not to put the key in my phone case. The fridge froze everything I put in it. I did tell the front desk… yep it was Suzie again. Nothing was done about it. The teabags I had to asked for every single day. There is a bag of chips, a small bottle of red wine and 2 x 3 pack of ferro Rochers complementary which was lovely. There is an option to go green and not have your towels washed every day… I took this option… there is a reward of $10 off your meal in the restaurant if you take this option-this was not valid when I ate at the restaurant. I highly recommend the restaurant… I would come back just for the food All in all it’s a very convenient, clean and relative inexpensive place to stay especially if you have family in the hospital skup across the road
Stayed 3 nights in Nov 2024

10/10 Excellent

Malo

Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for work. Overall excellent! Hallway smelt a little
Stayed 1 night in Nov 2024

8/10 Good

Mr Bernd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing!
Staff were courteous & friendly. I was disappointed by the limited breakfast menu and chose Eggs Benedict. No smoked salmon add-on. The yolks were hard and the bacon was dry. Disappointing for such a nice hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Raewyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet space.
Stayed 1 night in Nov 2024

10/10 Excellent

Graham, Boronia Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Stayed 1 night in Nov 2024

4/10 Poor

Sarah

Disliked: Staff & service, amenities
There was a 2inch difference in height of the zip king bed, Pillows were something youd find a a 2 star hotel, no attention to cleaning the bathroom tiles. Tv was meant to have chromecast built in, when it didnt work i rang the tech number listed. First i was hung up on after they answered, the 2nd call went to someone who claimed they dont deal with those issues and i needed to call the front desk who were unavailable. I had just completed a 7 hour drive taking my sick doggo to ED, arrived at 11 and all i wanted was a comfy bed to lay on and to watch something to take my mind off the stressful events. They failed with both
Stayed 1 night in Nov 2024

8/10 Good

Megan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

PETER, MURARRIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in a quiet area.
Stayed 1 night in Nov 2024

10/10 Excellent

Chenoa

Stayed 1 night in Oct 2024

10/10 Excellent

Kerry, Amamoor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Free parking, very comfortable and large clean room. Enjoyed my stay here for two nights, thanks for the great customer service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Garry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Tony

Stayed 1 night in Oct 2024

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alfie

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 5 nights in Oct 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024