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Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel

2.5 star property
Hotel with free breakfast, in the vicinity of Jacksonville Community Park

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel

Exterior
Pool
Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Room amenity

Reviews

7.8 out of 10

Good

Popular amenities

  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Free WiFi
    Free WiFi
  • Laundry
    Laundry

Explore the area

Map
2501 Holliday Lane, Jacksonville, IL, 62650
  • Jacksonville Community Park
    4 min drive
  • Jacksonville PetSafe Bark Park
    5 min drive
  • Lake Jacksonville
    5 min drive
  • Jacksonville, IL (IJX-Jacksonville Municipal)
    13 min drive

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Room options

View all photos for Suite, 2 Double Beds

Room amenity

Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 299 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Room amenity

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
Exterior
Sleep Inn & Suites
Pool
Breakfast included
Pet friendly
Parking included
9.4 out of 10, Exceptional, (447)
The price is $105
per night
$116 total
includes taxes & fees
Nov 29 - Nov 30
Sleep Inn & Suites

About the neighborhood

Jacksonville

Located 2.3 mi (3.6 km) from Jacksonville Community Park, Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel is within a 10-minute drive of other popular attractions like Illinois College. This 69-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Jacksonville Community Park - 4 min drive
  • Lake Jacksonville - 5 min drive
  • Illinois College - 7 min drive
  • Morgan County Fairgrounds - 9 min drive
  • Future Champions Sport Complex - 10 min drive

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 93 min drive

Restaurants

  • ‪Casey's General Store - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Pizza Hut - ‬3 min drive
  • ‪Veterans Fgn Wars Post 1379 - ‬5 min drive

About this property

Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel

Hotel with free breakfast, in the vicinity of Jacksonville Community Park
At Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. There's free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include a business center, a computer station, and express check-in.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (29 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-6 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville
Holiday Inn Express Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites Jacksonville
Holiday Inn Express Hotel Suites Jacksonville
Holiday Inn Express Hotel Suites Jacksonville an IHG Hotel
"Holiday Inn Express Hotel Suites Jacksonville an IHG Hotel"

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel?

Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel?

As of Nov 15, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel on Nov 25, 2024 start from $103.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel?

This hotel is located in Jacksonville, close to Morgan County Fairgrounds, Jacksonville Community Park, and Lake Jacksonville. Governor Duncan Mansion is also within a driving distance of 4.1 mi.

Is parking available on site at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel include a casino?

No, Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a 24-hour fitness facility and free breakfast.

Are there hot tubs at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel have a restaurant with a breakfast menu?

Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel?

No, at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel, there aren't any guestrooms that list a balcony.

Reviews

7.8

Good

Rating 10 - Excellent. 142 out of 369 reviews" "
Rating 8 - Good. 112 out of 369 reviews" "
Rating 6 - Okay. 58 out of 369 reviews" "
Rating 4 - Poor. 31 out of 369 reviews" "
Rating 2 - Terrible. 26 out of 369 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Denny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is seriously out dated for a Holiday Inn Express.
Stayed 1 night in Aug 2024

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Stayed 3 nights in Aug 2024

6/10 Okay

Courtney

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Kari

Traveled with family
Disliked: Property conditions & facilities
Room was very outdated with cracked and filthy tile, dirty looking shower head, and tv didn’t work. Staff was wonderful!
Stayed 1 night in Jul 2024

8/10 Good

Jean Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact it was in a safe and quiet area. The facility was clean and the staff was friendly, as well as courteous. I was pleasantly surprised it offered a hot breakfast. Also, the price of the stay was quite reasonable. The only suggestion I have is to provide a directory in the room.
Stayed 1 night in Jul 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was super clean, but I was sad the pancake maker wasnt working.
Stayed 1 night in Jul 2024

6/10 Okay

Carrie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Steve

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Alanna, White Hall

Stayed 3 nights in Jun 2024

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Marcia

Stayed 1 night in Jun 2024

8/10 Good

Donna

Stayed 1 night in Jun 2024

2/10 Terrible

james

Disliked: Cleanliness, staff & service, property conditions & facilities
terrible overall experience
Stayed 6 nights in Jun 2024

6/10 Okay

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No review.
Stayed 1 night in Jun 2024

6/10 Okay

Kim

Liked: Room comfort
Disliked: Cleanliness, staff & service
Poor stay
Check in wasn't all it could be. It started at 3:00, we arrived after a 10 1/2 hour drive at 2:15. Asked if our room might possibly be ready, and were told "check in isn't until 3". After again asking, we were told our room was ready. We were not told any more about the hotel. We were put on the 3rd floor (top floor), there was NO elevator in working condition. After hauling our weeks luggage upstairs, we got in our room. The toilet was FILTHY and the room smelled musty. It obviously hadn't been cleaned in awhile. We had to ask for housekeeping while we were there, they only came in on stays that were longer than 5 days. I wouldn't recommend this hotel at all
Condition of toilet upon arrival
Stayed 5 nights in May 2024

6/10 Okay

Kim

Liked: Room comfort
Disliked: Cleanliness, staff & service
Poor stay
Check in wasn't all it could be. It started at 3:00, we arrived after a 10 1/2 hour drive at 2:15. Asked if our room might possibly be ready, and were told "check in isn't until 3". After again asking, we were told our room was ready. We were not told any more about the hotel. We were put on the 3rd floor (top floor), there was NO elevator in working condition. After hauling our weeks luggage upstairs, we got in our room. The toilet was FILTHY and the room smelled musty. It obviously hadn't been cleaned in awhile. We had to ask for housekeeping while we were there, they only came in on stays that were longer than 5 days. I wouldn't recommend this hotel at all.
Condition of toilet upon our arrival, and unfortunately after we asked to have it cleaned
Stayed 5 nights in May 2024

6/10 Okay

Elizabeth

Stayed 1 night in May 2024

10/10 Excellent

Leah

Stayed 1 night in May 2024

6/10 Okay

Richard

Business traveler
Liked: Amenities
Somewhat to be expected. Elevator broken. Toilet would not flush. Carpet was dirty.
Stayed 1 night in May 2024

4/10 Poor

Amber

Traveled with family
Disliked: Staff & service, property conditions & facilities
Broken services and toilet
We had no working elevator in the hotel. Also our toilet in the room did not flush. They knew about it and still had us stay in the room. We could not change rooms because they said they were full, yet half of the parking lot was empty. Their solution was to have us go down to the main floor and use the lobby restroom. Again, with no elevator.
Stayed 2 nights in May 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

4/10 Poor

James

Traveled with family
Disliked: Property conditions & facilities
Only if no other choice
Hotel has a lot of issues. Stayed three nights and room was never serviced. Had to go to front desk to get clean towels and ask for room to be cleaned and it still wasn’t done. Pool and elevator were both out. They claim they are waiting on a part for the pool but it’s been months since it had worked. They claim a storm caused the elevator issue. It just looks like they could care less about the entire facility.
Stayed 3 nights in May 2024