Novotel Itu Terras São José Golf & Resort

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Fee for buffet breakfast: approximately BRL 75 per person
• Self parking fee: BRL 45 per day
• Valet parking fee: BRL 45 per day
• Pet fee: BRL 150 per pet, per night
• Service animals are exempt from fees
• Late check-out is available for a fee (subject to availability)
• Housekeeping is available for an additional fee and varies based on length of stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 4:00 PM
• Check-out: noon
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• This property uses solar energy, plus a grey water recycling system.
• Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

• Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
• Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
• Registered guests are the only ones allowed in guestrooms.
• No cribs or infant beds are available.
• No rollaway or extra beds are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).