Holiday Inn Express Singapore Serangoon, an IHG Hotel

4.0 star property
Hotel with free breakfast, a quick walk to Mustafa Centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Singapore Serangoon, an IHG Hotel

Premium bedding, in-room safe, individually decorated
Point of interest
Fitness facility
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Gym
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
270 Jalan Besar, Singapore, 209019
  • Mustafa Centre
    5 min walk
  • Bugis Street Shopping District
    11 min walk
  • National Museum of Singapore
    3 min drive
  • Paya Lebar (QPG-Paya Lebar Air Base)
    24 min drive

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Room options

Standard Room, Multiple Beds (Top Floor)

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Room, 2 Twin Beds (Top Floor)

  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed (Top Floor)

  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds

  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Room, 1 Queen Bed, Accessible

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the neighborhood

Singapore

Located in Kallang within a short walk of Mustafa Centre, Holiday Inn Express Singapore Serangoon, an IHG Hotel is within a mile (2 km) of other popular sights such as National Museum of Singapore. This 119-room, 4-star hotel has free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Mustafa Centre - 5 min walk
  • National Museum of Singapore - 3 min drive
  • Singapore Flyer - 4 min drive
  • Raffles City - 4 min drive
  • Gardens by the Bay - 4 min drive

Getting around

  • Jalan Besar Station - 8 min walk
  • Kempas Baru Station - 34 min drive
  • Singapore Changi Airport (SIN) - 23 min drive

Restaurants

  • ‪Beach Road Scissors Cut Curry Rice - ‬1 min walk
  • ‪Asylum Coffeehouse - ‬2 min walk
  • ‪Hillman Restaurant - ‬3 min walk
  • ‪明辉云吞面 Ming Hui Wanton Mee - ‬2 min walk
  • ‪Quan Xiang Yuan Seafood Restaurant - ‬1 min walk

About this property

Holiday Inn Express Singapore Serangoon, an IHG Hotel

Hotel with free breakfast, a quick walk to Mustafa Centre
At Holiday Inn Express Singapore Serangoon, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and a meeting room. If you decide to drive, there's free offsite parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a computer station, express check-out, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Living plant wall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Holiday Inn Express Singapore Serangoon Hotel
Holiday Inn Express Serangoon Hotel
Holiday Inn Express Serangoon
Holiday Inn Express Singapore Serangoon
Cultural Hotel
Holiday Inn Express Singapore Serangoon
Holiday Inn Express Singapore Serangoon, an IHG Hotel Hotel
Holiday Inn Express Singapore Serangoon, an IHG Hotel Singapore

Frequently asked questions

Is free cancellation available at Holiday Inn Express Singapore Serangoon, an IHG Hotel?

Holiday Inn Express Singapore Serangoon, an IHG Hotel provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What is there to do close to Holiday Inn Express Singapore Serangoon, an IHG Hotel?

This hotel is situated in Kallang within a short 5-minute walk of Mustafa Centre and also 11 minutes on foot from Bugis Street Shopping District. You'll also find Gardens by the Bay and Marina Bay Sands Casino within a short drive.

Will I be able to park at Holiday Inn Express Singapore Serangoon, an IHG Hotel?

Yes, there is accessible parking available.

Does Holiday Inn Express Singapore Serangoon, an IHG Hotel feature a casino on the premises?

No, Holiday Inn Express Singapore Serangoon, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Singapore Serangoon, an IHG Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Holiday Inn Express Singapore Serangoon, an IHG Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding and slippers as well as a restaurant.

Are there hot tubs at Holiday Inn Express Singapore Serangoon, an IHG Hotel?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Singapore Serangoon, an IHG Hotel feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Singapore Serangoon, an IHG Hotel serves free buffet breakfast at Great Room each morning.

Does Holiday Inn Express Singapore Serangoon, an IHG Hotel allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Singapore Serangoon, an IHG Hotel though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Singapore Serangoon, an IHG Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express Singapore Serangoon, an IHG Hotel?

The closest major airport to Holiday Inn Express Singapore Serangoon, an IHG Hotel is Seletar Airport (XSP), which is 9.5 mi away (22 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is located 12.5 mi away (23-minute drive).

Can I book a room with a balcony at Holiday Inn Express Singapore Serangoon, an IHG Hotel?

No, there aren't any guestrooms with balconies at Holiday Inn Express Singapore Serangoon, an IHG Hotel.

Holiday Inn Express Singapore Serangoon, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 172 out of 307 reviews" "
Rating 8 - Good. 92 out of 307 reviews" "
Rating 6 - Okay. 31 out of 307 reviews" "
Rating 4 - Poor. 5 out of 307 reviews" "
Rating 2 - Terrible. 7 out of 307 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service
did not realise that this hotel did not have a Bar or restaurant , as we got in in the evening just wanted to relax with a meal and a drink , so had to go and find something , dissapointed
Stayed 1 night in Sep 2024

10/10 Excellent

Mehedi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

princess

Liked: Cleanliness
Disliked: Staff & service
The Staffers are rude. The housekeepers are the best. The staffers do not understand and communicate well to guest. They need more trainings on being professional. I ordered lunch and dinner and needs it to be deliver it in my room, they refused for the Grab drivers to deliver, wanted me to come down to pick it up even when i was not feeling well. The other problem is that Holiday inn Express staffers will not help to deliver it to me and i was mandated to come down to pick up in the name of POLICY. This Holiday inn is indeed not the only one I've being before.. none do that. They have to change that for it's not fair for guests. They're lazy. When i had issues with my flooded toilet that was not flushing, although overnight staff i called came and saw it and i was not taken care when they staffers came as a priority, due to the Emergency and i got upset that was when they had to call on a housekeeper supervisor to work on it. This whole stay is a huge mess.. I can't recommend anyone there, unfortunately!!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Mehedi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Safiya

Traveled with family
Stayed 3 nights in Aug 2024

8/10 Good

Sekhar

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, otherwise it was good accomodation. The breakfast was good as well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Younes

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent
Stayed 3 nights in Jul 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Manikandan

Liked: Cleanliness, staff & service
One full day there was no air conditioned working on my room and they ask me to either go out or stay in the lobby!!
Stayed 7 nights in Jul 2024

10/10 Excellent

SHANMUGASUNDARAM

Stayed 2 nights in Jul 2024

10/10 Excellent

Rae

Stayed 3 nights in Jul 2024

10/10 Excellent

RAVI NARESH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast each day and hotel staff friendly. Room was nice too a little bit small but it's Singapore so you won't be staying in your room much! Shower was fine though no issues and you get dove branded amenities like soap, shower gel etc.
Stayed 3 nights in Apr 2024

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very helpful staff. Family room was spacious for 3 people
Stayed 2 nights in Jun 2024

2/10 Terrible

Mohammad

Stayed 1 night in Jun 2024

2/10 Terrible

Remi

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

10/10 Excellent

Hector, Steelton

Traveled with partner
Liked: Amenities
Great property. Nice breakfast. Very good customer service.
Stayed 7 nights in May 2024

8/10 Good

Hemant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel should have shuttle service to pick up guests from and to airport And drop guests around .
Stayed 7 nights in Apr 2024

8/10 Good

Md. Mashequr Rahman

Stayed 2 nights in May 2024

10/10 Excellent

Rodolphos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect except the location that was average
Stayed 6 nights in May 2024

8/10 Good

Jianfeng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wish the room was more spacious. Overall, it was a great stay. Thanks.
Stayed 3 nights in Apr 2024

10/10 Excellent

Fareed, San Fernando

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was rude to me
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness superb
I had a corner room, which was good. However, I could hear the whirring sound of the elevator generator. Need to do more soundproofing of the room. The service, quality and cleanliness of the room is superb.
Stayed 1 night in Apr 2024

10/10 Excellent

Jesus, Sunrise

Traveled with family
Good job
Stayed 5 nights in Apr 2024

10/10 Excellent

Suganthi

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2024