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The Crossways

5.0 star property
Luxury inn with free breakfast and a restaurant

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Crossways

Deluxe Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Deluxe Suite | Living area | Flat-screen TV
Restaurant
Deluxe Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Restaurant

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Breakfast included
  • Bar
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
Stocks Lane, North Wootton, Shepton Mallet, England, BA4 4EU
  • Wells Cathedral
    10 min drive
  • The Crown Inn
    5 min drive
  • Castle Cary Station
    16 min drive
  • Bristol (BRS-Bristol Intl.)
    56 min drive

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Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Twin Room

  • 200 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Double Room, Multiple Beds

Premier Double Room, Multiple Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premier Double Room, Multiple Beds

  • 360 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Suite

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Double Room

  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Single Room

  • 200 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed

Deluxe Double Room, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Double Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Double Room

Executive Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Double Room

  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

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About the neighborhood

Shepton Mallet

The Crossways places you within a 15-minute drive of popular attractions such as Wells Cathedral and Kilver Court. This 22-room, 5-star inn welcomes guests with free breakfast, free in-room WiFi, and free self parking.
View more Inns in Shepton MalletOpens in a new window

What's nearby

  • Wells Cathedral - 10 min drive
  • Glastonbury Tor - 12 min drive
  • Glastonbury Abbey - 14 min drive
  • Wookey Hole Caves - 14 min drive
  • Clarks Village - 18 min drive

Getting around

  • Castle Cary Station - 16 min drive
  • Bristol International Airport (BRS) - 56 min drive

Restaurants

  • ‪Cider Bus - ‬10 min drive
  • ‪The Apple Tree Inn - ‬5 min drive
  • ‪The George Inn - ‬8 min drive
  • ‪The Quarter Jack - ‬10 min drive
  • ‪Fosso Lounge - ‬11 min drive

About this property

The Crossways

Luxury inn with free breakfast and a restaurant
At The Crossways, guests have access to free WiFi in public areas, a business center, and express check-out. Free parking is included with your stay. Front-desk staff can assist with luggage storage and concierge services. Other amenities at this luxury inn include a terrace, laundry facilities, and barbecue grills.
Guests can expect free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Electric kettles, desks, and wardrobes or closets are other standard amenities.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free English breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for GBP 20.00 per accommodation, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GBP 20.00 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Crossways Inn Wells
Crossways Inn
Crossways Wells
Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Inn The Crossways Shepton Mallet
Shepton Mallet The Crossways Inn
The Crossways Shepton Mallet
Crossways Inn
Crossways
Inn The Crossways
The Crossways Inn
The Crossways Inn
The Crossways Shepton Mallet
The Crossways Inn Shepton Mallet

Frequently asked questions

Are free cancellation options available at The Crossways?

The Crossways offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Crossways?

As of Dec 24, 2024, prices found for a 1-night stay for 2 adults at The Crossways on Jan 1, 2025 start from $114.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Crossways?

Based on positive ratings, guests enjoy the inn's location in Shepton Mallet, which is close to Wells Cathedral, Glastonbury Tor, and Chalice Well. You'll also find Mendip Hills and Wells Bishop's Palace within a short drive.

Will I be able to park at The Crossways?

Yes, uncovered self parking is offered for free at the inn.

Does The Crossways feature a casino at the property?

No, The Crossways doesn't have a casino.

Will I find an indoor pool at The Crossways?

No, there is no indoor pool at this inn.

What amenities will couples enjoy at The Crossways?

Couples staying at this inn will appreciate amenities like a bar and a restaurant plus some guestrooms include jetted bathtubs.

Are there hot tubs at The Crossways?

No, but some guestrooms at this inn feature jetted bathtubs.

Does The Crossways have a restaurant that serves breakfast?

Yes, The Crossways serves free English breakfast each morning from its restaurant.

Will The Crossways allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Crossways for a fee of GBP 20.00 per accommodation, per night.

Does The Crossways have connecting rooms?

No, there aren't connecting guestrooms at this inn.

How close is the airport from The Crossways?

The closest major airport to The Crossways is Bristol International Airport (BRS), which is 22.1 mi away (56 minutes by car).

Are there rooms with balconies that I can book at The Crossways?

No, there aren't any guestrooms with balconies at The Crossways.

The Crossways Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 251 out of 455 reviews" "
Rating 8 - Good. 138 out of 455 reviews" "
Rating 6 - Okay. 41 out of 455 reviews" "
Rating 4 - Poor. 14 out of 455 reviews" "
Rating 2 - Terrible. 11 out of 455 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marianne

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room with a comfy bed and plenty of space. The hot tub wasn't working when we first came into the room, but the staff were happy to sort it for us. We also ordered pizza and it was delivered to the room free of charge and was tasty, but the breakfast was even better!
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Melvyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Nigel

Traveled with partner
Very rowdy foul mouthed wake on Thursday. Should have been controlled early on. Many drunk.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find lots of space in the room
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, family friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Sallyanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
We had an extremely comfortable stay. Room was very spacious including a huge bathroom with both a bath and walk in shower. Food was delicious especially the breakfast. Highly recommend.
4 poster room 122.
Stayed 2 nights in Sep 2024

8/10 Good

Arron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. We stayed for the night on the way back from a day at Bath. The hotel also communicated beforehand that there was an event on so our room would be the furthest away, which ended up being the case. It was very quiet whilst the rest of the hotel was very busy. The only recommendation was that it wasn’t clear what breakfast was available and it wasn’t until we ate cereal, fruit etc which was in the breakfast area that we seen others ordered cooked breakfast, so if we knew how and where beforehand it would have been the perfect experience. Would definitely stay again if in the area.
Stayed 1 night in Aug 2024

8/10 Good

Karolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay. Room for 4 people was nice and clean, the view from the window wasn't the best-overlooking the roof of the hotel, but we were only staying 1 night.. the restaurant food was good but we waited a long time due to ordering system fault.. however, the restaurant manager has sorted the problem out and offered us drinks on the house. Breakfast was very good and you can order a'la carte. Good stay overall.
Stayed 1 night in Aug 2024

8/10 Good

Mira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly remarkable hotel in a quiet corner of Somerset, yet within minutes of Wells and Glastonbury. Oh, and the views from the roof terrace bar are wonderful!
Stayed 1 night in Aug 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay,comfortable bed,wonderful shower and a great location.
Stayed 2 nights in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Room walls were thin, and opening & closing doors and conversations were clearly audible. Otherwise quite comfortable, though bed was a bit too firm for my tastes.
Stayed 1 night in Aug 2024

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
A lovely stay with our young family. Great cooked breakfast and nice room. Nice, quiet location and lovely decor. Close to Glastonbury and beautiful area.
Stayed 1 night in Aug 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable well looked after property staff friendly attentive food good large selection of food for breakfast although party Saturday night did not effect our stay
Stayed 2 nights in Aug 2024

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tsvetan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Aug 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Matt

Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
A great place. Recently refurbished. A very high standard
Stayed 1 night in Jul 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

MORNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel breakfast very disappointing though.
It was good to return again. The room was lovely and a good supply of lighting brightened it up as windows were quite small. The only criticism we had was the breakfast. The bacon especially didn’t appear to be grilled, the sausages were average, the mushrooms possibly tinned and not fresh, the hash browns were oily and over cooked. The rolls used for the Eggs Benedict were not pleasant and again the bacon was tough and hard. Bread needed to be toasted twice. This is meant to be honest feedback on things which could be improved with minor adjustments. It was a shame that only tinned fruit was on offer. The coffee and tea selection was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2024

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The genuine welcome and helpfulness of all the staff, from front desk to cleaning team, was excellent throughout our stay, thank you!
Stayed 1 night in Jul 2024