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Hotel Nord Otaru

4.0 star property
Riverfront hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Nord Otaru

Experience the unique blend of traditional and modern design at this iconic hotel, featuring a distinctive dome-shaped roof and symmetrical facade.
Relax in this stylish room with two beds, a flat-screen TV, and a city view.
Enjoy a panoramic city view from the bar, where you can unwind with a drink and take in the sights.
Stunning multi-level interior with a grand staircase and arched stained glass window.
Enjoy breathtaking views of the city and water from this balcony with a table and two chairs.

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
1-4-16 Ironai, Otaru, Hokkaido, 047-0031
  • Otaru Canal
    ‪1 min walk‬
  • Shin Nihonkai Ferry
    ‪2 min drive‬
  • Otaru Aquarium
    ‪6 min drive‬
  • Sapporo (OKD-Okadama)
    ‪38 min drive‬

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Room options

View all photos for Executive Room, Non Smoking, Canal View

1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, Non Smoking, Canal View

10.0 out of 10
Exceptional
(1 review)
  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room, Non Smoking

8.2 out of 10
Very good
(19 reviews)
  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Suite, Non Smoking, Canal View

1 bedroom, premium bedding, down comforters, in-room safe

Family Suite, Non Smoking, Canal View

9.6 out of 10
Exceptional
(5 reviews)
  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Junior Suite, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 419 sq ft
  • Mountain view
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Grand Twin Room, Non Smoking, Canal View

1 bedroom, premium bedding, down comforters, in-room safe

Grand Twin Room, Non Smoking, Canal View

8.8 out of 10
Excellent
(3 reviews)
  • 613 sq ft
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

View all photos for Comfort Double Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Comfort Double Room, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

  • 322 sq ft
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

1 bedroom, premium bedding, down comforters, in-room safe

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

  • 419 sq ft
  • Mountain view
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

1 bedroom, premium bedding, down comforters, in-room safe

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Queen Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Queen Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • 322 sq ft
  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 613 sq ft
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

View all photos for Standard Triple Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 269 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Accessible, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Twin Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 5

Triple - Non-Smoking

  • Sleeps 4

Regular Twin - Non-Smoking

  • Sleeps 3

Deluxe Japanese-Western mixed

  • Sleeps 6

Regular Double - Non-Smoking

  • Sleeps 2

Deluxe Triple - Non-Smoking

  • Sleeps 5

Regular Twin - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

View all photos for Standard Triple Room

1 bedroom, premium bedding, down comforters, in-room safe

Standard Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard queen Room

1 bedroom, premium bedding, down comforters, in-room safe

Standard queen Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 3 Twin Beds

View all photos for Superior Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

1 bedroom, premium bedding, down comforters, in-room safe

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive River Twin

1 bedroom, premium bedding, down comforters, in-room safe

Executive River Twin

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Grande Family Room

1 bedroom, premium bedding, down comforters, in-room safe

Grande Family Room

  • Sleeps 5
  • 2 Twin Sofa Beds and 3 Twin Beds

View all photos for Accessible Room

1 bedroom, premium bedding, down comforters, in-room safe

Accessible Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Grande Japanese Western Style Room

1 bedroom, premium bedding, down comforters, in-room safe

Grande Japanese Western Style Room

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

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About the neighborhood

Otaru

Hotel Nord Otaru places you next to Otaru Canal and within a mile (2 km) of other popular attractions like Otaru Music Box Museum. This 98-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Otaru Canal - 1 min walk - 0.0 miles
  • Otaru Music Box Museum - 15 min walk - 0.8 miles
  • Shin Nihonkai Ferry - 2 min drive - 1.3 miles
  • Otaru Tenguyama Ropeway - 4 min drive - 2.4 miles
  • Otaru Aquarium - 6 min drive - 3.2 miles

Getting around

  • Otaru Station - 9 min walk
  • Inaho Station - 20 min drive
  • New Chitose Intl. Airport (CTS) - 77 min drive

Restaurants

  • ‪小樽ビール 小樽倉庫No.1 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪澤崎水産海鮮食堂 - ‬3 min walk
  • ‪麻ほろ - ‬5 min walk
  • ‪ISO - ‬3 min walk

About this property

Hotel Nord Otaru

Riverfront hotel with a 24-hour front desk and a restaurant
Guests of Hotel Nord Otaru enjoy free WiFi in public areas, a meeting room, and free newspapers. Self parking is offered for JPY 1200 per night. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include laundry facilities, a banquet hall, and a garden.
Guests can expect to find free WiFi and LCD TVs. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, safes, and phones are also available.

Languages

Chinese (Mandarin), English, Japanese, Korean

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  • Restaurant
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All taxes and fees included in total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (JPY 1,200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • sizzle

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast service will begin at 6:30 AM from July 2-October 1, 2025.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1430 for children
  • Uncovered self parking fee: JPY 1200 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Frequently asked questions

Is free cancellation available at Hotel Nord Otaru?

Hotel Nord Otaru provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Nord Otaru?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at Hotel Nord Otaru on Aug 28, 2025 start from $96.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Nord Otaru?

This hotel is located in Otaru, just steps from Otaru Canal and Sakaimachi Street, and within a short walk of Otaru City General Museum Ungakan. You'll also find Rinyu Morning Market and Otaru Music Box Museum less than a mile away.

Will I be able to park at Hotel Nord Otaru?

Yes, uncovered parking is offered for JPY 1,200 per night. Accessible parking and electric car charging are also available for guests.

Does Hotel Nord Otaru include a casino on the premises?

No, Hotel Nord Otaru doesn't have a casino.

Is there an indoor pool at Hotel Nord Otaru?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Nord Otaru?

Amenities that appeal to couples at this riverfront hotel include premium bedding and slippers in each guestroom with some featuring ocean views.

Are there hot tubs at Hotel Nord Otaru?

No, there isn't a spa tub at this hotel.

Does Hotel Nord Otaru have a restaurant with a breakfast menu?

Yes, Hotel Nord Otaru serves buffet breakfast for a surcharge each morning at sizzle.

Does Hotel Nord Otaru allow pets to stay for free?

No, pets aren't allowed at Hotel Nord Otaru.

Are there connecting rooms at Hotel Nord Otaru?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Nord Otaru?

The closest major airport to Hotel Nord Otaru is Sapporo Okadama Airport (OKD), which is 23 mi away (47 minutes by car).

Can I book a room with a balcony at Hotel Nord Otaru?

No, there aren't any guestrooms with balconies at Hotel Nord Otaru.

Hotel Nord Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 1009 reviews
Rating 8 - Good. 369 out of 1009 reviews
Rating 6 - Okay. 79 out of 1009 reviews
Rating 4 - Poor. 22 out of 1009 reviews
Rating 2 - Terrible. 13 out of 1009 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms and great location
Stayed 1 night in Mar 2025

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay - out very spacious and comfortable home away from home. Everything from check in with welcoming attentive reception staff to other staff, the view from the room, the location, the ambiance/ decor - this hotel is recommended. The only negative - no coffee provided in the room or at reception.
Stayed 3 nights in Mar 2025

8/10 Good

Rebekkah

Liked: Cleanliness, staff & service, property conditions & facilities
The property worked for our vacation need. It was easy to access and enjoy the surrounding areas.
Stayed 7 nights in Feb 2025

10/10 Excellent

Christopher

Stayed 1 night in Feb 2025

8/10 Good

chang soon

Liked: Cleanliness, staff & service
호텔은 많이 낡은 느낌입니다. 오타루 역에서 운하쪽으로 걸어서 5분정도 이며 바로 운하 앞이라 위치는 정말 좋습니다.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and helpful staff
Stayed 2 nights in Feb 2025

10/10 Excellent

WONG

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy parking. Nice staff and clean room.
Stayed 1 night in Feb 2025

6/10 Okay

Felicity

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Great location next to canal. Room was dated and there were spots that weren't that clean, grout coming off the bathroom and debris behind the toilet seat...
Stayed 2 nights in Feb 2025

10/10 Excellent

Kai Seong Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just 5 to 8 minutes walk from Otaru Station.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness
Polite and efficient
Stayed 5 nights in Feb 2025

10/10 Excellent

Madison, Des Moines

Stayed 1 night in Feb 2025

10/10 Excellent

Bang Hui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Zhaonan

Liked: Cleanliness, staff & service
The hotel is a bit old. But its location is very good. I like its breakfast best.
Stayed 1 night in Feb 2025

8/10 Good

May

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Stayed in an Eco room - god for short stay of 1-2 nights not so good for longer stay. Toilet not clean after 2 days smelled :(. Trash cans are not segregated no meaning to eco! Room gets too hot and windows cannot be opened. Location of hotel is good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views

The view from the window was fantastic with unblocked view of the canal.
Stayed 2 nights in Dec 2024

10/10 Excellent

Xiqiang

Stayed 2 nights in Nov 2024

10/10 Excellent

Leon Tee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking the Otaru river. Walking distance from JR Station. Nice and spacious room for family.
Stayed 1 night in Dec 2024

8/10 Good

Simon

Stayed 1 night in Dec 2024

8/10 Good

Todd R

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Yukiko

Stayed 1 night in Nov 2024

6/10 Okay

MIN FERN

Traveled with partner
Liked: Cleanliness, staff & service
Right in front of canal. Walking distance to Lawson, main shopping street. Walkable to Otaru Station
Stayed 2 nights in Sep 2024

10/10 Excellent

Man Yeon

Stayed 1 night in Aug 2024

6/10 Okay

K L

Stayed 1 night in Jul 2024

8/10 Good

Hoi Lam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient for shopping
Stayed 2 nights in Jul 2024