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Solace Hotel Santiago

4.0 star property
Mountain ski retreat with restaurant and bar/lounge
VIP Access

Choose dates to view prices

Photo gallery for Solace Hotel Santiago

Seasonal outdoor pool
Porch
Property entrance
Lobby sitting area
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa

Explore the area

Map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000
  • Costanera Center
    ‪14 min walk‬
  • Palacio de la Moneda
    ‪5 min drive‬
  • San Cristobal Hill
    ‪11 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬
VIP Access
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Room options

View all photos for Premium Suite

Premium Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Suite

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Twin Beds

  • 290 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Santiago

Located in Providencia within a mile (2 km) of Clinica Santa Maria, Solace Hotel Santiago is within a few miles (5 km) of other popular sights such as Santiago Town Square. This 4-star hotel has 108 guestrooms and offers free in-room WiFi, free self parking, and a gym.

What's nearby

  • Costanera Center - 14 min walk - 0.8 miles
  • Santiago Town Square - 4 min drive - 2.6 miles
  • Palacio de la Moneda - 5 min drive - 2.9 miles
  • Julio Martinez Pradanos National Stadium - 6 min drive - 3.8 miles
  • San Cristobal Hill - 11 min drive - 3.8 miles

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 17 min drive

Restaurants

  • ‪Lomit's - ‬3 min walk
  • ‪Fuente Chilena Pedro de Valdivia - ‬5 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Schopdog - ‬3 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Solace Hotel Santiago

Mountain ski retreat with restaurant and bar/lounge
Guests staying at Solace Hotel Santiago enjoy a gym, a rooftop terrace, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 75 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this ski hotel include a conference center, a business center, and a seasonal outdoor pool.
Guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, espresso makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center, a seasonal outdoor pool, and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Languages

English, Portuguese, Spanish

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Exterior

Novotel Santiago Providencia

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  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 782 reviews
The price is $77
includes taxes & fees
$77 per night
Apr 14 - Apr 15
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Zafferano

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Breakfast fee: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 75 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from November to April.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Frequently asked questions

Are free cancellation options available at Solace Hotel Santiago?

Solace Hotel Santiago provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Solace Hotel Santiago?

As of Mar 15, 2025, prices found for a 1-night stay for 2 adults at Solace Hotel Santiago on Apr 1, 2025 start from $135.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Solace Hotel Santiago?

This hotel is situated in Providencia within a 10-minute walk of Drugstore, Vivo Panorámico, and Municipal Market of Providencia. You'll also find Costanera Center and Plaza de Armas within a short drive.

Will I be able to park at Solace Hotel Santiago?

Yes, secured self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Is there a spa available at Solace Hotel Santiago?

Spa services at the hotel include deep-tissue massages.

Does Solace Hotel Santiago have a casino at the property?

No, Solace Hotel Santiago doesn't have a casino.

Is there an indoor pool at Solace Hotel Santiago?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from November until April.

What do couples enjoy most about Solace Hotel Santiago?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as a poolside bar.

Are there hot tubs at Solace Hotel Santiago?

No, there isn't a spa tub at this hotel.

Does Solace Hotel Santiago have a restaurant with a breakfast menu?

Yes, Solace Hotel Santiago has 2 cafes, and serves breakfast each morning for a surcharge.

Does Solace Hotel Santiago allow pets to stay for free?

No, pets aren't allowed at Solace Hotel Santiago though service animals are welcome.

Are there connecting rooms at Solace Hotel Santiago?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Solace Hotel Santiago?

The closest major airport to Solace Hotel Santiago is Santiago Intl. Airport (SCL), which is 13.1 mi away (17 minutes by car).

Are there rooms with balconies at Solace Hotel Santiago?

No, there aren't any guestrooms with balconies at Solace Hotel Santiago.

Solace Hotel Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 786 out of 1004 reviews
Rating 8 - Good. 158 out of 1004 reviews
Rating 6 - Okay. 36 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Location few steps from metro station, quiet neighborhood, close to shopping malls, restaurants and staff. Water in the rooms, soft drinks including sugar free very convenient. Breakfast was included but not impressive, few fruit selection, bread was not fresh but overall experience was very good. Top terrace, dining and pool were also great.
Stayed 5 nights in Feb 2025

10/10 Excellent

Yanina

Stayed 2 nights in Dec 2024

10/10 Excellent

Navdeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend- modern, large rooms and great location.
Stayed 3 nights in Dec 2024

8/10 Good

carmen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly and very helpful. The rooftop is spectacular
Stayed 2 nights in Dec 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the river, historical centre, restaurants, and parks Staff were lovely. Good selection for breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela, Alpharetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

afshin, Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a very nice location.
Stayed 3 nights in Dec 2024

8/10 Good

Roderick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Tushar

Stayed 2 nights in Dec 2024

10/10 Excellent

Noel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel, nice rooms and staff. Great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff in a neighbourhood full of cafés, restaurants and typically Chilean architecture. The view of the Andes from the room and, not those mountains, but the city and San Cristobal from the roof cafe was outstanding. The staff were super friendly and accommodating. The buffet breakfast was plentiful and fresh. It was very central to the city and the Metro. Definitely staying there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but sweet stay
We had a corner room on the 11th floor with beautiful panoramic views through floor to ceiling windows. The room was spacious and modern, coffee, water and soft drinks in the honor bar were included. Espresso machine and water dispenser in the lobby also gratis. Beautiful drinks and surprisingly good dinner on the top floor. Breakfast was also included and adequate. Safe neighborhood, close to the Metropolitan Park with gondola and funicular, and the lively Bellavista neighborhood for nightlife.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location! Room was amazing. Brand new property. But out lock didn’t work so after 1st night we packed our luggage and moved to another room. 2nd day of out stay they forgot to clean our room, but front desk kindly provided fresh towels and water for minibar with coffee capsules.
Stayed 3 nights in Nov 2024

10/10 Excellent

Isaschar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff went above and beyond to welcome us back and we love the rooftop bar and pool
Stayed 1 night in Nov 2024

4/10 Poor

Nathalie

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not sure i would go again
We arrived ar 11.15 pm and despite of previous email confirmation reminder and automatic survey for check in rating from Hotel.com, they couldn't find our booking. It took more than 20 mns to finally get⁰ keys but when we arrived at the room it was already occupied!! Coming down at the reception the receptionist first lpicked up his phone and wanted to "understand" why the room was occupied instead of finding us an other room...(by that time we had passed mighnight and simply wanted to finally get a room) When we finally could get in yhe room, it was smelling cigarettes but they never came to disinfect Too bad as it has all infrastructure to be a nice place ... It kept its promises you can read in yhe elevator "unforgettable"... indeed but not for the right reasons...
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional, helpful and friendly and the pool deck and bar were a beautiful place to relax.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hotel choice
The 3rd time at the Solace and we will never consider another hotel as it delivers what we need, i.e friendly staff, clean rooms with always free water and coffee, nice breakfast and good location. Also free parking
Stayed 3 nights in Nov 2024

10/10 Excellent

Fatmir

Stayed 1 night in Oct 2024

10/10 Excellent

Warley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe da recepção muito bem preparada e atenciosa, quartos limpos, camas muito confortáveis, chuveiro de teto com boa pressão, água quente, quartos amplos e muito aconchegantes. Café da manhã farto e delicioso.
Stayed 3 nights in Nov 2024

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really good hotel. Clean, spacious room, good breakfast, great location near restaurants and metro on doorstep. Would recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super helpful hotel Staff! And fabulous rooftop pool and bar. Very close to Metro and everything you need, Artful Hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Yeon Ju

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Best Hotel Stay in 2024
Our stay was wonderful and the staff was so welcoming and gracious. We would highly recommend it. Everything we needed wad within walking distance!
Stayed 4 nights in Nov 2024

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