Solace Hotel Santiago

4.0 star property
Mountain ski retreat with restaurant and bar/lounge
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Solace Hotel Santiago

Seasonal outdoor pool
Interior entrance
Lobby sitting area
Property entrance
Porch

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Spa
  • Gym
  • Room service

Explore the area

Map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000
  • Clínica Indisa
    ‪10 min walk‬
  • Costanera Center
    ‪14 min walk‬
  • Santiago Metropolitan Park
    ‪16 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Premium Suite

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Twin Beds

  • 290 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Santiago

Located in Providencia within a mile (2 km) of Clinica Santa Maria, Solace Hotel Santiago is within a few miles (5 km) of other popular sights such as Santiago Town Square. This 4-star hotel has 108 guestrooms and offers free in-room WiFi, free self parking, and a gym.

What's nearby

  • Costanera Center - 14 min walk
  • Clinica Santa Maria - 3 min drive
  • Palacio de la Moneda - 5 min drive
  • Julio Martinez Pradanos National Stadium - 6 min drive
  • San Cristobal Hill - 11 min drive

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 17 min drive

Restaurants

  • ‪Lomit's - ‬3 min walk
  • ‪Fuente Chilena Pedro de Valdivia - ‬5 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Schopdog - ‬3 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Solace Hotel Santiago

Mountain ski retreat with restaurant and bar/lounge
Guests staying at Solace Hotel Santiago enjoy a gym, a rooftop terrace, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 75 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this ski hotel include a conference center, a business center, and a seasonal outdoor pool.
Guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, espresso makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center, a seasonal outdoor pool, and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Zafferano

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 75 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from November to April.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Frequently asked questions

Are free cancellation options available at Solace Hotel Santiago?

Solace Hotel Santiago provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Solace Hotel Santiago?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Solace Hotel Santiago on Feb 1, 2025 start from $122.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Solace Hotel Santiago?

This hotel is situated in Providencia within a 10-minute walk of Drugstore, Sculpture Park, and Vivo Panorámico. You'll also find Costanera Center and Santiago Metropolitan Park less than a mile away.

Is parking available on site at Solace Hotel Santiago?

Yes, secured self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Is there a spa available at Solace Hotel Santiago?

Spa services at the hotel include deep-tissue massages.

Does Solace Hotel Santiago have a casino at the property?

No, Solace Hotel Santiago doesn't have a casino.

Is there an indoor pool at Solace Hotel Santiago?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from November until April.

What do couples enjoy most about Solace Hotel Santiago?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as a poolside bar.

Are there hot tubs at Solace Hotel Santiago?

No, this hotel doesn't have a spa tub.

Does Solace Hotel Santiago have a restaurant with a breakfast menu?

Yes, Solace Hotel Santiago has 2 cafes, and serves free buffet breakfast each morning.

Does Solace Hotel Santiago allow pets to stay for free?

No, pets aren't allowed at Solace Hotel Santiago though service animals are welcome.

Does Solace Hotel Santiago have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Solace Hotel Santiago?

The closest major airport to Solace Hotel Santiago is Santiago Intl. Airport (SCL), which is 13.1 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Solace Hotel Santiago?

No, you won't find guestrooms with balconies at Solace Hotel Santiago.

Solace Hotel Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 781 out of 1005 reviews" "
Rating 8 - Good. 166 out of 1005 reviews" "
Rating 6 - Okay. 36 out of 1005 reviews" "
Rating 4 - Poor. 15 out of 1005 reviews" "
Rating 2 - Terrible. 7 out of 1005 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yanina

Stayed 2 nights in Dec 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant helpful staff, big picture windows, modern. My only criticism is that the shower water took a long time to get warm.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 2 nights in Sep 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente! Bem localizado, rua calma, bairro tranquilo, com acesso rápido e fácil ao comércio local, metro e bons restaurantes. Você faz muitas coisas à pé, exemplo, ir ao Shopping e SKI Costaneira. Ótimo atendimento dos funcionários. Apartamento limpo e cheiroso todos os dias. Excelente chuveiro e ótima cama. Bom café da manhã, itens saborosos. Pedimos transfer para o aeroporto, foi perfeito. A Sandy nos levou, foi ótimo! Superou as expectativas. Parabéns!
Stayed 6 nights in Oct 2024

10/10 Excellent

Felipe

Stayed 5 nights in Sep 2024

10/10 Excellent

Ricardo

Stayed 3 nights in Sep 2024

10/10 Excellent

Barbara R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impecável e maravilhoso
Hotel impecável! Todos os funcionários foram extremamente educados e atenciosos. Não tivemos nenhuma dificuldade quanto ao idioma, pois eles foram muito pacientes. A cama é muito confortável, o café da manhã maravilhoso e o restaurante do hotel serve uma comida deliciosa por um preço muito bom! A vista do nosso quarto era linda e do bar no rooftop era mais linda ainda! Recomendo muito!
Stayed 8 nights in Sep 2024

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Anderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito bom, exceto pelo café da manhã, único ponto que precisa melhorar, pois não houve nenhuma variação do que era ofertado durante os 6 dias, em que estive hospedado.
Stayed 6 nights in Sep 2024

10/10 Excellent

LEUNAM RODRIGUEZ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo y cómodo, y la vista muy bonita
Stayed 4 nights in Sep 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para se hospedar em Santiago!
Hotel excelente, desde as acomodações ao café da manhã! Equipe de recepção super atenciosa. Ótima localização!
Stayed 4 nights in Sep 2024

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi, em disparado, a melhor estadia que já experienciei. Check in rápido e atencioso, late check out mediante disponibilidade, indicações de restaurantes. Prepararam uma lunch box quando tivemos passeio muito cedo, tem água, cafe, chá e chocolate quente a vontade na recepção e o frigo bar do quarto é liberado. No dia do meu aniversário, cheguei no quarto e tinha uma fatia de bolo surpresa pra mim! Eles são diferenciados. Parabéns
Stayed 4 nights in Aug 2024

10/10 Excellent

THIAGO

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

6/10 Okay

Emerson

Stayed 4 nights in Sep 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice neighborhood; walk to San Cristobal Hill
Nice location on a residential street but only steps away from a main boulevard. Front desk personnel were great and gave good tips. Comfortable beds.
Stayed 3 nights in Aug 2024

6/10 Okay

Anne Marie, Lake Ronkonkoma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FIRST: Please note that my husband and I were robbed in the lobby of the hotel. There is no security. I don't know if that is common in Chile, we only stayed at one place and have nothing to compare it to. My husband's passport was in the bag that was stolen, but then mysteriously showed up at the hotel later that day. As if the person who "found" the passport knew where we were staying. SECOND: Everything else about the hotel was just fine. Clean. Good breakfast. Just don't use the phone app to access the elevators - it works only now and then.
Stayed 5 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable estadía
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel centrally located for a good price!
Stayed 2 nights in Jul 2024

10/10 Excellent

Soraya A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Jose

Stayed 7 nights in Aug 2024

10/10 Excellent

Neure

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super confortável
O hotel tem as instalações excelentes, ótima localização, funcionários super simpáticos. Café da manhã muito bom. Super indico.
Stayed 5 nights in Aug 2024

6/10 Okay

Ricardo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Primeiramente meu quarto, 306, estava com defeito o ar condicionado. Após o cansaço da viagem passei mal de calor na primeira noite. Comuniquei na recepção do ocorrido e disseram que iriam enviar um técnico para consertar. Chegamos de um passeio às 15:30 da tarde e não havia ido ver o defeito. Após algum tempo foi até o apartamento e nos disse que estava mal regulado, sugerindo que eu não sabia regular. Perfeito ele religou e não resolveu. Fui novamente na recepção e disseram que iria aumentar a vazão do gás e que resolveria. Questionei que não queria mudar de quarto somente no final da noite. Me disseram que iria dar certo. Voltamos 23:30 e foi exatamente oque teve que ser feito, arrumarmos as malas e trocar de quarto. Segundo ponto, no café da manhã por volta das 08:00, os rechauds do ovo, bacon, legumes desligados e todos os alimentos gelados, tive que mostrar para o funcionário para que o mesmo acendesse. Por 2 vezes me levantei para pegar um café e suco e retiraram meus pratos com alimentos, a reposição de alguns alimentos como Yogurt uma eternidade. O sistema de aplicativo para chamar elevador e abrir a porta do quarto, várias vezes e também vi outros vários clientes com dificuldades.
Stayed 7 nights in Aug 2024

10/10 Excellent

Dayene

Stayed 4 nights in Jul 2024