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Sercotel Hotel Europa

3.0 star property
Hotel with a fitness center, a short walk to Concha Beach

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Photo gallery for Sercotel Hotel Europa

Front of property
Superior Twin Room | Minibar, in-room safe, blackout drapes, soundproofing
Hallway
Hallway
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Room service

Explore the area

Map
San Martin, 52, San Sebastián, Gipuzkoa, 20007
  • Concha Promenade
    ‪1 min walk‬
  • Plaza de La Constitucion
    ‪13 min walk‬
  • Donostia-San Sebastian Aquarium
    ‪17 min walk‬
  • San Sebastian (EAS)
    ‪24 min drive‬

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Room options

View all photos for Superior Apartment

Minibar, in-room safe, blackout drapes, soundproofing

Superior Apartment

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Apartment

Minibar, in-room safe, blackout drapes, soundproofing

Classic Apartment

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room | Minibar, in-room safe, blackout drapes, soundproofing

Classic Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room (Basic)

Minibar, in-room safe, blackout drapes, soundproofing

Basic Room (Basic)

  • Sleeps 1
  • 1 Double Bed

About the neighborhood

San Sebastián

Located in San Sebastián Centro, Sercotel Hotel Europa is adjacent to Concha Promenade and within a 5-minute walk of Cathedral of the Good Shepherd. This 65-room, 3-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Concha Promenade - 1 min walk - 0.1 miles
  • Cathedral of the Good Shepherd - 3 min walk - 0.2 miles
  • Concha Beach - 6 min walk - 0.3 miles
  • Plaza de La Constitucion - 13 min walk - 0.7 miles
  • Donostia-San Sebastian Aquarium - 17 min walk - 0.9 miles

Getting around

  • San Sebastian Amara Station - 7 min walk
  • San Sebastian (EAS) - 24 min drive

Restaurants

  • ‪La Espiga - ‬4 min walk
  • ‪Bar Swing - ‬4 min walk
  • ‪Sebastopol - ‬1 min walk
  • ‪Cachon - ‬4 min walk
  • ‪Caravanserai - ‬4 min walk

About this property

Sercotel Hotel Europa

Hotel with a fitness center, a short walk to Concha Beach
Guests of Sercotel Hotel Europa enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 25 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include free newspapers, laundry facilities, and a banquet hall.
Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Dining areas, minibars, and safes are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Catalan, English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 AM to midnight; EUR 25 per day; discounts available
  • Secured, covered self parking on site (EUR 25 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 16 to 16 for adults and EUR 16 to 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 to 16 for adults, and EUR 16 to 16 for children
  • Covered self parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day (492 ft away; open 8:00 AM to midnight)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with discounted offsite parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Hotel Registry Number: HSS00550
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Sercotel Hotel Europa San Sebastian
Husa Europa Hotel
Husa Europa Hotel San Sebastian
Husa Europa San Sebastian
Husa Europa Hotel San Sebastian - Donostia
Sercotel Europa San Sebastian
Husa Europa San Sebastián Donostia
Sercotel Europa
Hotel Sercotel Europa
Husa Europa
Sercotel Hotel Europa Hotel
Sercotel Hotel Europa San Sebastián
Sercotel Hotel Europa Hotel San Sebastián

Frequently asked questions

Are free cancellation options available at Sercotel Hotel Europa?

Sercotel Hotel Europa provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sercotel Hotel Europa?

As of Apr 19, 2025, prices found for a 1-night stay for 2 adults at Sercotel Hotel Europa on Apr 29, 2025 start from $153.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sercotel Hotel Europa?

This hotel is situated in San Sebastián Centro, just steps from Concha Promenade and Cathedral of the Good Shepherd, and within a short walk of Concha Beach. You'll also find Bay of Biscay and Maria Cristina Bridge less than a mile away.

Is parking available on site at Sercotel Hotel Europa?

Yes, secured parking is offered for EUR 25 per day.

Does Sercotel Hotel Europa include a casino?

No, Sercotel Hotel Europa doesn't have a casino.

Is there an indoor pool at Sercotel Hotel Europa?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Sercotel Hotel Europa?

Couples staying at this hotel will appreciate amenities like a minibar and a smart TV as well as a bar.

Does Sercotel Hotel Europa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sercotel Hotel Europa feature a restaurant that includes a breakfast menu?

Yes, Sercotel Hotel Europa serves buffet breakfast each morning for a surcharge from its restaurant.

Does Sercotel Hotel Europa allow pets to stay for free?

No, pets aren't allowed at Sercotel Hotel Europa though service animals are welcome.

Does Sercotel Hotel Europa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Sercotel Hotel Europa?

The closest major airport to Sercotel Hotel Europa is San Sebastian (EAS), which is 13.4 mi away (24 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is around 25 mi away.

Are there rooms with balconies that I can book at Sercotel Hotel Europa?

No, there aren't any guestrooms with balconies at Sercotel Hotel Europa.

Sercotel Hotel Europa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 282 out of 842 reviews
Rating 8 - Good. 373 out of 842 reviews
Rating 6 - Okay. 143 out of 842 reviews
Rating 4 - Poor. 36 out of 842 reviews
Rating 2 - Terrible. 8 out of 842 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel just a short walk to the beach. Very nice dining options nearby. If you’re feeling ambitious you can walk to the Aquarium and San Telmo Museum…my husband and I are ages 68 and 85 and we did it.
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Warmer breakfast food. Pots with lids not great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. The staff is incredibly friendly and helpful. They pay attention to little things, suggestions, reserving cabs. It is evident they value you as a customer. Rooms are modern, clean and quiet. Location is minutes from beach with amazing dining and shopping options. You will not regret booking here.
Stayed 3 nights in Nov 2024

8/10 Good

Maria, Houston

Stayed 1 night in Oct 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard, Toa Baja

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Jul 2024

8/10 Good

Agnes

Liked: Cleanliness
Pretty good location for the price. Most areas of interest are walkable. Parking was not bad. Rooms were small and had very low and slanted ceiling. If you are a tall person you will be bumping your head. No shampoo or conditioner provided - only body gel. Staff were okay but not very warm.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overall. Hotel is located close to La Concha Beach and City Center.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very helpful and a great location a couple min to the beach and very walkable to other areas. Not a large room but bigger than others in Europe.
Stayed 2 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value lovey staff

All told this is an excellent Hotel at a very reasonable price. The staff is very friendly, particularly the receptionist, Helena! My only criticism was the hot food offered at breakfast—it was cold. On one occasion, the scrambled egg was fridge-cold, such a shame. This has to be mentioned.
Stayed 7 nights in Oct 2024

10/10 Excellent

Noune

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, wonderful stuff
Stayed 3 nights in Oct 2024

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Has a car space for unloading luggage and private parking around corner. You can walk to beach.
Stayed 1 night in Oct 2024

8/10 Good

Nathalie

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Carlo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Sep 2024

8/10 Good

Juan, Guaynabo

Stayed 2 nights in Aug 2024

6/10 Okay

Valeria

Traveled with family
Liked: Staff & service
Disliked: Amenities
We booked an apartment thinking that that was a suite room since there weren't much explanation about it. The apartment was around the corner, in an more than hundred old building. I didn't like the apartment, very dark with no decorations on the walls, no amenities, no room service (you have to pick up towels in the reception), it was not what I expected. But breakfast that your pay separately was good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly and helpful staff. Perfect
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the lady on the desk was very friendly and welcoming. Even though my daughter speaks Spanish, she still spoke to me in English. The hotel room was very clean and tiday and the beds were so comfortable. The breakfast had a good range of cold meats, cakes and hot food. Also this hotel was only 15m walk from all the best restaurants in the old town.
Stayed 2 nights in Sep 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2024

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kerri

Stayed 4 nights in Aug 2024

10/10 Excellent

Lorraine, North Miami Beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel centrally located with Laura as a wonderful reception staff. She guided us and helped us navigate and find everything we needed. Cute nice room very clean. Bathroom and shower with all we needed as well. I would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024