Hotel Cielo y Selva, San Cristobal de las Casas

3.0 star property
Hotel with free breakfast, a quick walk to Na Bolom Cultural Museum

Choose dates to view prices

Photo gallery for Hotel Cielo y Selva, San Cristobal de las Casas

Double Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets
Arcade
Exterior
Arcade
Arcade

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Francisco I Madero #94, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230
  • Na Bolom Cultural Museum
    ‪7 min walk‬
  • Guadalupe Church
    ‪8 min walk‬
  • Foro Cultural Kinoki
    ‪8 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪92 min drive‬

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Room options

Double Room

  • 257 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Standard Room, 1 King Bed, Ensuite

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 113 sq ft
  • Sleeps 2
  • 1 Double Bed

Double Room, 2 Queen Beds

  • 343 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

San Cristóbal de las Casas

Located in De Guadalupe, Hotel Cielo y Selva, San Cristobal de las Casas is within a 10-minute walk of popular sights such as Na Bolom Cultural Museum and Guadalupe Church. This 21-room, 3-star hotel has free breakfast and a coffee shop/cafe, along with free in-room WiFi.

What's nearby

  • Na Bolom Cultural Museum - 7 min walk
  • Guadalupe Church - 8 min walk
  • San Cristóbal de las Casas Cathedral - 11 min walk
  • Plaza 31 de Marzo - 11 min walk
  • Santo Domingo Handicraft Market - 13 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 92 min drive

Restaurants

  • ‪Pasteleria Candilejas - ‬3 min walk
  • ‪Antojitos la Cheyona - ‬3 min walk
  • ‪Falafel 100% Vegetariano - ‬3 min walk
  • ‪Lum - Casa de Te - ‬3 min walk
  • ‪Yoi Sushi - ‬4 min walk

About this property

Hotel Cielo y Selva, San Cristobal de las Casas

Hotel with free breakfast, a quick walk to Na Bolom Cultural Museum
Hotel Cielo y Selva, San Cristobal de las Casas features free WiFi in public areas and a banquet hall. You can take advantage of free offsite parking, along with an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Café Esotérico

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Los Altos Hotel Spa San Cristobal de las Casas
Los Altos Hotel San Cristobal de las Casas
Los Altos San Cristobal de las Casas
Hotel Los Altos Hotel San Cristobal de las Casas
San Cristobal de las Casas Los Altos Hotel Hotel
Los Altos Hotel Spa
Los Altos
Hotel Los Altos Hotel
Los Altos Cristobal Las Casas
Los Altos Hotel
Hotel Cielo y Selva San Cristobal de las Casas
Hotel Cielo y Selva, San Cristobal de las Casas Hotel

Frequently asked questions

What's there to see close to Hotel Cielo y Selva, San Cristobal de las Casas?

This hotel is situated in De Guadalupe within a 10-minute walk of Na Bolom Cultural Museum, Guadalupe Church, and Foro Cultural Kinoki. You'll also find San Cristóbal de las Casas Cathedral and Plaza 31 de Marzo less than a mile away.

How much does it cost to stay at Hotel Cielo y Selva, San Cristobal de las Casas?

As of Feb 28, 2025, prices found for a 1-night stay for 2 adults at Hotel Cielo y Selva, San Cristobal de las Casas on Mar 10, 2025 start from $36.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Cielo y Selva, San Cristobal de las Casas?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does Hotel Cielo y Selva, San Cristobal de las Casas include a casino at the property?

No, Hotel Cielo y Selva, San Cristobal de las Casas doesn't have a casino.

Is there an indoor pool at Hotel Cielo y Selva, San Cristobal de las Casas?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Cielo y Selva, San Cristobal de las Casas?

Couples will appreciate amenities like proposal/romance packages, a café, and free breakfast at this hotel.

Does Hotel Cielo y Selva, San Cristobal de las Casas have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Cielo y Selva, San Cristobal de las Casas have a restaurant with a breakfast menu?

Yes, Hotel Cielo y Selva, San Cristobal de las Casas serves free continental breakfast at Café Esotérico each morning.

Does Hotel Cielo y Selva, San Cristobal de las Casas allow pets to stay for free?

Yes, pets stay free at Hotel Cielo y Selva, San Cristobal de las Casas.

Are there connecting rooms at Hotel Cielo y Selva, San Cristobal de las Casas?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Cielo y Selva, San Cristobal de las Casas?

The closest major airport to Hotel Cielo y Selva, San Cristobal de las Casas is Angel Albino Corzo Intl Airport (TGZ), which is about 28.5 mi away.

Can I book a room with a balcony at Hotel Cielo y Selva, San Cristobal de las Casas?

No, there aren't any guestrooms with balconies at Hotel Cielo y Selva, San Cristobal de las Casas.

Hotel Cielo y Selva, San Cristobal de las Casas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 82 reviews
Rating 8 - Good. 20 out of 82 reviews
Rating 6 - Okay. 12 out of 82 reviews
Rating 4 - Poor. 2 out of 82 reviews
Rating 2 - Terrible. 3 out of 82 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janett

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time on it and I love the place!
Stayed 1 night in Sep 2024

10/10 Excellent

Lalo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio al cliente, especialmente de Adriana, que siempre estuvo dispuesta a ayudarnos en todos los sentidos. ¡Ella es asombrosa!
Stayed 8 nights in Jul 2023

6/10 Okay

Hugo

Liked: Staff & service
Stayed 3 nights in Apr 2023

8/10 Good

Ana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El baño muy chico, la recepcionista muy amable y atenta, los tours excelentes
Stayed 3 nights in Jan 2020

10/10 Excellent

Koby, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy our time in this hotel It’s small not so crowded and not expensive
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed for 8 nights with my family and hotel served its purpose. Had a place to crash at a reasonable cost after taking part in continuous tours. Staff itself is very friendly but if you want a straight and concrete answer I recommend to check with the young male attendant or the lady who works the morning shift. Only complaint and bad experience was with with their private taxi service. We payed a fixed fee up front to the hotel. The driver who picked us up claimed he did not have any money and had us paid the toll road fees. . I immediately called the hotel. We ended up eating up the costs for the toll fees going to the airport. Next time, I will use a shared airport shuttle service like ADO or others like we did when we arrived to San Cristobal. We booked our own tours through a different agency to save some money. We ate at the restaurant once on our first day and the food is comparable to other restaurants. We had a tour on the first day and we were to be picked up at 8:00. The restaurant opens at 7:00 AM and you can order a la cart. The waiter mentioned to the cook that we had a tour and the cook replied back what did she want her to do. Hotel is about a 15-20 minute walk to the city center. Rooms are small, have a small window, and no ceiling fan. At night if you open the windows be prepare to listen to the tv from your neighbor, people coming in and out, and possibly people barfing on a weekend night which we experienced on our last day.
Stayed 8 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 8 nights in May 2019

10/10 Excellent

Lindsey, San Cristobal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

José Ramon

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesus javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

ivannia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El estacionamiento es en la calle, bajé a desayunar a las 10 no había nada y no sirven más desayuno que fruta y leche
Stayed 1 night in Sep 2024

6/10 Okay

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómoda y relativamente cerca del centro
Stayed 1 night in Sep 2024

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy amable, ayudaría dar variedad al desayuno aunq por el precio se entiende
Stayed 2 nights in Aug 2024

10/10 Excellent

Humberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Jul 2024

6/10 Okay

Joel Jesús

Liked: Cleanliness, room comfort
Problemas siempre con la página.
Problemas como siempre con el check in por parte del hotel y la App porque no aparece el pago y hay que marcar a soporte.
Stayed 1 night in Jul 2024

8/10 Good

Naima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Un espacio muy bonito, superó mis expectativas, es muy limpio y muy amable el personal de recepción. Definitivamente volvería a hospedarme aquí.
Stayed 1 night in Nov 2023

8/10 Good

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Podría sugerir alguna cortina para la parte de enfrente de la habitación, por la mañana te despierta el Sol
Stayed 1 night in Oct 2023

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Es único, espacios acogibles y agradables
Stayed 1 night in Sep 2023

8/10 Good

MIGUEL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Atención del lobby excelente. Atención del comedor, mediocre. No hubo personal. Desayunos de mediana calidad Limpieza del baño del lobby, regular.
Stayed 8 nights in Feb 2023

6/10 Okay

Florian

Liked: Staff & service, property conditions & facilities
Freundliches Personal und günstiger Preis. Andere Gäste allerdings relativ laut bis in die Nacht hinein. Zimmer hatte kein Fenster.
Stayed 3 nights in Aug 2022

8/10 Good

Víctor Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, excelente servicio
Stayed 7 nights in Mar 2020

4/10 Poor

Argenis Adan

Stayed 2 nights in Mar 2020

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020