DoubleTree by Hilton San Antonio Downtown

4.0 star property
Hotel with a 24-hour fitness center, a short walk to Market Square

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton San Antonio Downtown

Exterior
Coffee shop
Front of property - evening/night
Exterior
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
502 W. Cesar E. Chavez, San Antonio, TX, 78207
  • Market Square
    ‪6 min walk‬
  • San Antonio River
    ‪16 min walk‬
  • River Walk
    ‪17 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

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Room options

Room, Accessible, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Sweet Dreams)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Non Smoking, Balcony

  • 358 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

San Antonio

Located in Vista Verde South within a short walk of Market Square, DoubleTree by Hilton San Antonio Downtown is within a mile (2 km) of other popular sights such as River Walk. This 249-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Market Square - 6 min walk
  • River Walk - 17 min walk
  • Henry B. González Convention Center - 2 min drive
  • Alamo - 2 min drive
  • Alamodome - 3 min drive

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪Mi Tierra Cafe - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Papa John's Pizza - ‬12 min walk
  • ‪La Margarita - ‬8 min walk
  • ‪Golden Star Cafe - ‬7 min walk

About this property

DoubleTree by Hilton San Antonio Downtown

Hotel with a 24-hour fitness center, a short walk to Market Square
At DoubleTree by Hilton San Antonio Downtown, guests enjoy an outdoor pool, a 24-hour gym, and WiFi in public areas. Self parking is available for USD 30 per night. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include conference space, express check-out, and laundry facilities.
Guests can expect WiFi and flat-screen TVs with cable channels and pay movies. MP3 docks, refrigerators, and coffee makers are other standard amenities. Change of bedsheets is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per stay)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 20 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • So Frio

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)

Business services

  • 6 meeting rooms
  • 9,000 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 30.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 20 for adults and USD 13 for children
  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel San Antonio Downtown
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Frequently asked questions

Is a free cancellation option available at DoubleTree by Hilton San Antonio Downtown?

DoubleTree by Hilton San Antonio Downtown provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton San Antonio Downtown?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Antonio Downtown on Jan 23, 2025 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around DoubleTree by Hilton San Antonio Downtown?

This hotel is situated in Vista Verde South within a short 17-minute walk of River Walk and also 6 minutes on foot from Market Square. You'll also find San Antonio River and Shops at Rivercenter within a short drive.

Will I be able to park at DoubleTree by Hilton San Antonio Downtown?

Yes, covered parking is offered for USD 30 per night with in/out privileges. Accessible parking is also available for guests.

Does DoubleTree by Hilton San Antonio Downtown have a casino on the premises?

No, DoubleTree by Hilton San Antonio Downtown doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton San Antonio Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

Is DoubleTree by Hilton San Antonio Downtown good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at DoubleTree by Hilton San Antonio Downtown?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton San Antonio Downtown have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton San Antonio Downtown serves a cooked-to-order breakfast for a surcharge each morning at So Frio.

Will DoubleTree by Hilton San Antonio Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton San Antonio Downtown for a fee of USD 75.00 per pet, per stay.

Does DoubleTree by Hilton San Antonio Downtown have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to DoubleTree by Hilton San Antonio Downtown?

The closest major airport to DoubleTree by Hilton San Antonio Downtown is San Antonio International Airport (SAT), which is 10.6 mi away (17 minutes by car).

Are there rooms with balconies at DoubleTree by Hilton San Antonio Downtown?

Yes, some guestrooms at DoubleTree by Hilton San Antonio Downtown offer a balcony.

DoubleTree by Hilton San Antonio Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 483 out of 1000 reviews" "
Rating 8 - Good. 211 out of 1000 reviews" "
Rating 6 - Okay. 132 out of 1000 reviews" "
Rating 4 - Poor. 94 out of 1000 reviews" "
Rating 2 - Terrible. 80 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Property is well cared for and very convenient for our needs
Stayed 1 night in Oct 2024

10/10 Excellent

Carnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

javier

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I WAS THOROUGHLY IMPRESSED WITH THE IMPECCABLE CUSTOMER SERVICE at service desk and Starbucks counter! Incidentally, I am not referring to some of the unfriendly housekeeping staff).
Stayed 2 nights in Oct 2024

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet area, near downtown and entertainment areas.
Stayed 1 night in Oct 2024

2/10 Terrible

Oscar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was terrible, I asked to the ladie at front desk about the parking and she said parling was free, at the time that I did check out they gave me a bill for 62 dollars. I don’t really recommend this hotel.
Stayed 2 nights in Oct 2024

4/10 Poor

susan

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Daisy

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
1st, We were calling the hotel front desk to notify them that we were arriving a few minutes after check in but no one answered the phone, we kept calling and were transferred between departments with not being able to contact front desk. Luckily, we arrived before check in. When we got to our room, there it has an unpleasant odor in the hallway and the room itself. Did not smell fresh and clean. The bed by the window felt a little moist from the moisture. The overall stay was okay.
Stayed 1 night in Oct 2024

2/10 Terrible

Darah

Stayed 1 night in Sep 2024

8/10 Good

Jose

Stayed 2 nights in Sep 2024

10/10 Excellent

Roberta

Stayed 1 night in Sep 2024

8/10 Good

Heaven

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Neelam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

8/10 Good

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartender Nick was amazing! He was very polite and respectful, we will definitely be back to see him!! the cookies were a super bonus ❤️☺️ Anniversary Weekend
Stayed 2 nights in Sep 2024

4/10 Poor

Charlene

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Parking is an expensive and extra! Rooms are not renovated, but the outside and the inside of the lobby has been renovated, so the rooms are not up-to-date
Stayed 1 night in Sep 2024

4/10 Poor

ORALIA

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When I made the reservation I didn't know I was going to have to pay $30 for parking, it is property of double tree and we shouldn't have to pay for parking, I was notified at check in, the beds are small and uncomfortable I wouldn't stay there again. At the check in they didn't let us know where to go in through we had to be asking other customers
Stayed 1 night in Sep 2024

10/10 Excellent

Imelda G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do charge you 29.99 for parking, that's the only down fall. I don’t think they should charge for parking when you have already paid to stay there.
Stayed 1 night in Sep 2024

8/10 Good

Doug

Stayed 5 nights in Sep 2024

6/10 Okay

Doug

Stayed 4 nights in Sep 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed plus a beautiful and quiet room. Really enjoyed the Crabtree and Evelyn products in the bathroom. The property was maintained beautifully. Can’t wait to stay there again.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose the shuttle driver was an amazing and very friendly staff member. Definitely would go back to stay due to his friendliness and very helpful knowledge of the area. I hope he gets acknowledged for his outstanding work ethic!
Stayed 1 night in Sep 2024

10/10 Excellent

Channing

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful experience
Stayed 2 nights in Sep 2024

6/10 Okay

Kema

Traveled with family
I was given the wrong room upon check in and was told there was nothing they could do about it. The seat receptionists weren’t very friendly. I was also overcharged. I had to keep going down tot he front desk because my keys kept deactivating and would not work. As I was trying to check out, they were running a system on the computer and said it would take about 4hours! All day has gone by and no one has sent me my digital receipt like asked for so I am still very unsure on where they checked me out.
Stayed 3 nights in Sep 2024

10/10 Excellent

ALEJANDRO VARGAS

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location…great staff! An amazing hotel manager, I should have asked for her name. What is it. Thank you! Alex Vargas (213) 545-4959 lapd31083@gmail.com
Stayed 1 night in Sep 2024