The Natsepa Resort & Conference Center

4.0 star property
Beach location and 2 outdoor pools

Choose dates to view prices

Photo gallery for The Natsepa Resort & Conference Center

View from property
Garden
Reception
Honeymoon Suite | In-room safe, desk, blackout drapes, iron/ironing board
Presidential Suite | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
Jl. Raya Natsepa No. 36, Salahutu, Maluku, 97582
  • Tulehu Harbour
    ‪10 min drive‬
  • Maranatha Church of Ambon
    ‪17 min drive‬
  • World Peace Gong
    ‪17 min drive‬
  • Ambon (AMQ-Pattimura)
    ‪26 min drive‬

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Room options

Junior Suite

  • 904 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

  • 452 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

Deluxe Room ( Deluxe Lagoon)

  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Junior Suite (Junior Suite Lagoon)

  • 904 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Honeymoon Suite

  • 904 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • 1356 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Salahutu

The Natsepa Resort & Conference Center places you 11.1 mi (17.8 km) from World Peace Gong and 11.2 mi (18 km) from Maranatha Cathedral. This 95-room, 4-star resort welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Tulehu Harbour - 10 min drive - 5.8 miles
  • Maranatha Church of Ambon - 17 min drive - 11.2 miles
  • World Peace Gong - 17 min drive - 11.1 miles
  • Martha Christina Tiahahu Statue - 17 min drive - 11.4 miles
  • Masjid Raya al-Fatah - 17 min drive - 11.4 miles

Getting around

  • Ambon (AMQ-Pattimura) - 26 min drive

Restaurants

  • ‪KFC - ‬9 min drive
  • ‪Cuppa Coffee - ‬7 min drive
  • ‪Maxx Coffee - ‬7 min drive
  • ‪Mister Baso Ambon - ‬6 min drive
  • ‪Rice Bowl - ‬7 min drive

About this property

The Natsepa Resort & Conference Center

Beach location and 2 outdoor pools
Guests of The Natsepa Resort & Conference Center enjoy 2 outdoor pools, a children's pool, and a gym. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and securing valuables. Other amenities at this beach resort include free WiFi in public areas, meeting rooms, and a conference center.
Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other standard amenities include washers/dryers, balconies, and coffee makers.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Indonesian, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 170,000 for adults and IDR 85,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Moluccas Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • 8 steps to reach entrance
  • Front entrance ramp
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between May 1 and September 30.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: IDR 350000 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 170000 for adults and IDR 85000 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ambon Natsepa
Aston Ambon
Aston Natsepa
Aston Natsepa Ambon
The Natsepa Resort & Conference Center Resort
Aston Natsepa Resort
The Natsepa Resort & Conference Center Salahutu
Natsepa Ambon
The Natsepa Resort & Conference Center Resort Salahutu
Natsepa Resort Ambon
Aston Natsepa Ambon Hotel Ambon
Aston Natsepa Ambon Resort And Conference Center
Natsepa Resort Salahutu
Natsepa Salahutu

Frequently asked questions

What's there to see close to The Natsepa Resort & Conference Center?

This resort is located in Salahutu, close to Tulehu Harbour.

How much does it cost to stay at The Natsepa Resort & Conference Center?

As of Apr 24, 2025, prices found for a 1-night stay for 2 adults at The Natsepa Resort & Conference Center on May 25, 2025 start from $46.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at The Natsepa Resort & Conference Center?

Yes, valet parking and self parking are offered for free at the resort. Accessible parking is also available for guests.

Does The Natsepa Resort & Conference Center include a casino?

No, The Natsepa Resort & Conference Center doesn't have a casino.

Is there an indoor pool at The Natsepa Resort & Conference Center?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about The Natsepa Resort & Conference Center?

There are many amenities for couples at this resort, including 2 outdoor pools and a poolside bar plus some guestrooms feature private pools.

Are there hot tubs at The Natsepa Resort & Conference Center?

No, this resort doesn't have a spa tub.

Does The Natsepa Resort & Conference Center have a restaurant with a breakfast menu?

Yes, The Natsepa Resort & Conference Center serves buffet breakfast for a surcharge each morning at Moluccas Restaurant.

Does The Natsepa Resort & Conference Center allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Natsepa Resort & Conference Center.

Does The Natsepa Resort & Conference Center have connecting rooms?

No, there aren't connecting guestrooms at this resort.

How far is the airport from The Natsepa Resort & Conference Center?

The closest major airport to The Natsepa Resort & Conference Center is Ambon (AMQ-Pattimura), which is 17 mi away (26 minutes by car).

Can I book a room with a balcony at The Natsepa Resort & Conference Center?

Yes, every guestroom at The Natsepa Resort & Conference Center comes with a balcony with some featuring ocean views.

Does The Natsepa Resort & Conference Center host weddings?

There are wedding services available at The Natsepa Resort & Conference Center if that's in your vacation plans.

The Natsepa Resort & Conference Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 20 out of 61 reviews
Rating 8 - Good. 22 out of 61 reviews
Rating 6 - Okay. 14 out of 61 reviews
Rating 4 - Poor. 3 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Dash

Fabulous staff and good food. A lovely piece to wait for a ferry, if every there was one!
Stayed 2 nights in Nov 2024

8/10 Good

Claudette, Scottsdale

Traveled with group
Liked: Cleanliness, staff & service
Restaurant food is not great. Limited offerings for Lunch and Dinner. Breakfast was good selection. Table surfaces should be cleaned after every use. Need better cooling. Rooms are clean and large. No elevator.
Stayed 3 nights in Mar 2024

2/10 Terrible

Eding

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite incredible reviews, the property complete disappointed. Amenities were dismal. It was certainly not a luxury property! I could hear my next door neighbours partying in their room in the early hours of the morning! I would not recommend a stay at the Natsepa to anybody that might ask!
Stayed 3 nights in Nov 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort

Great place to relax!!

View from our window - stunning!
Amazing sunset!!
Stayed 8 nights in Apr 2022

6/10 Okay

Bronwyn, New Zealand

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The staff were great and very keen to look after you as well as they can. The room we had was large and very pleasant. The hotel as a whole is very tired with adjoining buildings in serious disrepair. This seems to be very common in Ambon. The pool area is very nice - an old bar attached now just a sitting area for staff and again deteriorating rapidly which is a shame. We didn’t have huge expectations as this is not a high tourist area and after looking around would still be my choice of place to stay. The main irritant was the constant noise with loud poor quality music in the public areas - dining room, pool area and reception. The outlook is beautiful and peace and quiet would greatly enhance the experience - music is such a personal thing and those who want to listen have their headsets and devices to do that.
Stayed 8 nights in Jan 2020

6/10 Okay

Tim, Queenstown, New Zealand.

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property overall is very tired. That said the actual rooms are OK and the staff lovely. Food was OK but overcooked or not authentic. Probably trying to achieve a balance between western taste and original spice. Music choice was terrible in all common areas and insisted on playing it too loud.. got pretty tiresome as sitting down at breakfast was far nicer when the music was off or turned down low.. the setting is actually quite tranquil.. they should let the customer enjoy the peace and quiet rather than filling it with noice. The reality is there’s not much choice in Ambon area so this is the pick of hotels unless you go with the two choices in downtown Ambon.
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 17 nights in Nov 2019

8/10 Good

CGM, Scottsdale, AZ

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool area right off the balcony on our lower level room. Room was huge. Room service very good. Staff very helpful and friendly.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Vi, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel , Close to the best swim beach, Natsepa

The staffs are amazingly friendly and accommodating. The pool is so clean and big enough to swim laps. The view from our room is spectacular. The food at the resort, Moluccas, is good too. One slight constructive criticism: put more effort / staff to clean the beach shore in front of your property. It is full of human debris, especially plastics and straws. It only took me about 30 min to comb and pick up the trash. Allocate a staff to pick it up every few hrs. I know it is not your fault as the wave carried those trash to the shore, but it is really good for PR to see that the management care for the environment.
Stayed 6 nights in Aug 2018

8/10 Good

Morgan, Jakarta, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Ambon

It may not be a 4-star hotel by Singapore standards, but it is still a pretty good hotel. It was clean, the rooms were spacious, there was a nice balcony looking over the water. (We asked for the top--3rd--floor, with a water view.) The breakfast was fine. Lots of options. I recommend trying the kacang hijau (green peanut) soup--it's flavored with ginger and some sugar. Lovely. I didn't use the pool, but it looked nice. The grounds are immaculately kept. There is a private beach, though no one was using it, and there weren't any chairs on it. We rented a scooter from the hotel and drove it all over the island. Very convenient. Like others who have reviewed this hotel, we had some wi-fi issues, but they resolved them for us and we had no problem getting online. We did try the "spa"--a converted bedroom--which had two massage tables. The masseuses were fine, not great. Such a resort should probably invest in building a real (even if small) spa facility. We didn't eat dinner there, so can't comment on that. We ate down the road at Gaba Gaba (disastrous food, great view). Lobby could be a little cozier. They have live music in the lobby every night, but it wasn't comfortable to lounge and listen to the music. We saw this hotel's competitors in downtown Ambon, and can attest that this hotel is much better than all the others!

6/10 Okay

Tien

Disliked: Cleanliness

great views but dirty pool

The hotel has great views, under average breakfast, good room service food, dirty swimming pool, awesome honeymoon suite

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great pool . Really nice location and views. Rooms large, very clean , comfy beds, in room refrig nice addition. Will definitely stay again. Great dive shop on location .

6/10 Okay

Livia, Sweden

Liked: Staff & service

Ok hotel with potential

This resort is old and in desperate need of renovation (they are, however, in a renovation and development process). The rooms are big with comfy beds, but you can hear a lot from outside the room and in between the rooms. The food isn't that great either and there is not much to do in the immediate area around the hotel, you need to go by car to the interesting places. Overall, it is an ok hotel, could be great with some care and love.

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heerlijk verblijf op Hotel Natsepa!

Heerlijk verblijf gehad in Hotel Natsepa. Erg vriendelijk personeel. Enige minpunt is dat de wachttijd van besteld eten erg lang duurt. En dat wij niet gelijktijdig ons eten kregen, zodat de 1 het eten al op had wanneer voor de ander het eten kwam. Het verliep ook best wel chaotisch want andere tafels hadden het ook. Maar voor de rest erg tevreden😃
Stayed 18 nights in Nov 2024

10/10 Excellent

Diomar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hele mooie omgeving. De service is top, alle medewerkers vriendelijk. Ontbijt was super en diner ook super. Eten werd snel gebracht. De kamer werd elke dag gedaan door Valvin, hij was super vriendelijk, niets was teveel. Als je wat vroeg stond het bij wijze van spreken de volgende seconde al klaar.
Stayed 9 nights in Oct 2024

6/10 Okay

Jasper

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The view is magnifficent, the hotel should have a fresh painting. The menu is rather sober. Although breakfast is until 10:00am, there is not much left for you at 09:00 am Peronel is more than friendly
Stayed 8 nights in Oct 2024

6/10 Okay

Natasja, Deventer

Traveled with partner
Disliked: Staff & service, property conditions & facilities
De oprijlaan naar het hotel is erg verouderd en in slechte staat. Kamers ruim en schoon. Ontbijt niet bijzonder en diner erg karig. Wij hebben voor de lunch zeker 20 minuten op het terras gezeten voordat er iemand van de bediening kwam. Ervoor gekozen om ergens anders te lunchen. Mooie locatie maar er valt nog veel op te knappen en qua bediening nog veel te verbeteren.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het was een mooi en goed hotel met vriendelijk en behulpzaam personeel. Ontbijt was zeer uitgebreid. Alleen onze key-card werkte niet goed. Overdag geen probleem, maar in de avond doet de card het niet. Moest elke avond naar beneden, waar ze bij de receptie de kaart weer activeerden. Boven deed de kaart het nog niet. Weer maar beneden, komt er iemand mee met de mastercard om de deur te openen. Het zou gerepareerd worden, maar daar merkten we niks van. Elke avond twee keer op en neer omdat de kaart niet werkt is toch wel erg vervelend. Verder hadden we geen warm water om te douchen, wat op zich niet echt vervelend was met de warmte. Maar toen we eenmaal warm water hadden, was het of koud of gloeiend heet. Het was niet mogelijk om het goed in te stellen. Maar buiten dat om, was het een zeer prettig verblijf!
Stayed 11 nights in Nov 2023

4/10 Poor

Joeri

Stayed 2 nights in Oct 2023

10/10 Excellent

Charissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023