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Mercure Rouen Centre Cathedrale

4.0 star property
Hotel with a 24-hour front desk, steps from Rouen Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Rouen Centre Cathedrale

Sports facility
Privilege, Double Room, 1 Double Bed, Balcony | View from room
Privilege, Double Room, 1 Double Bed, Balcony | Minibar, in-room safe, blackout drapes, soundproofing
Exterior
Sports facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
7 rue Croix de Fer, Accès Parking via Rue des Arsins, Rouen, Seine-Maritime, 76000
  • Rue Saint-Romain
    1 min walk
  • Mercure Breakfast Bar
    1 min walk
  • Palais de Justice Tram Station
    5 min walk
  • Rouen (URO-Rouen - Seine Valley)
    26 min drive

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Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, blackout drapes, soundproofing

Classic Twin Room, 2 Twin Beds

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 Double Bed, Balcony, View

Privilege, Double Room, 1 Double Bed, Balcony | Minibar, in-room safe, blackout drapes, soundproofing

Privilege, Double Room, 1 Double Bed, Balcony, View

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed with Sofa bed

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Multiple Beds

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Rouen

Located in Rouen City Centre, Mercure Rouen Centre Cathedrale is adjacent to Rouen Cathedral and within a 5-minute walk of other popular sights like Church of Saint-Maclou. This 125-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Rouen Cathedral - 2 min walk
  • Rouen Christmas Market - 2 min walk
  • Gros Horloge - 5 min walk
  • Saint-Ouen Church - 5 min walk
  • Tour Jeanne d'Arc - 9 min walk

Getting around

  • Palais de Justice Tram Station - 5 min walk
  • Theatre des Arts Tram Station - 7 min walk
  • Rouen (URO-Rouen - Seine Valley) - 26 min drive

Restaurants

  • ‪Dame Cakes - ‬2 min walk
  • ‪Brasserie Paul - ‬3 min walk
  • ‪First Avenue - ‬3 min walk
  • ‪Le Bovary - ‬3 min walk
  • ‪Subway - ‬2 min walk

About this property

Mercure Rouen Centre Cathedrale

Hotel with a 24-hour front desk, steps from Rouen Cathedral
Guests of Mercure Rouen Centre Cathedrale enjoy free WiFi in public areas, a library, and express check-in. Self parking is available for EUR 18 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include express check-out, free newspapers, and laundry facilities.
TVs come with satellite channels, and guests can stay connected with free WiFi. Minibars, coffee makers, and hair dryers are other standard amenities. Housekeeping is available on request.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 18 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19.90 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, staffed front desk, private entrance

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately EUR 19.90 per person
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Cathedrale
Mercure Cathedrale Hotel
Mercure Cathedrale Hotel Rouen Centre
Mercure Rouen Centre
Mercure Rouen Centre Cathedrale
Accor Rouen Centre Cathedrale
Mercure Rouen Centre Cathedrale Hotel Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Centre Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel Rouen

Frequently asked questions

Is free cancellation available at Mercure Rouen Centre Cathedrale?

Mercure Rouen Centre Cathedrale provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Mercure Rouen Centre Cathedrale?

As of Dec 27, 2024, prices found for a 1-night stay for 2 adults at Mercure Rouen Centre Cathedrale on Jan 6, 2025 start from $112.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Mercure Rouen Centre Cathedrale?

This hotel is situated in Rouen City Centre, just steps from Rouen Cathedral and Rouen Christmas Market, and within a short walk of Gros Horloge. You'll also find Palais de Justice and Saint-Ouen Church less than a mile away.

Will I be able to park at Mercure Rouen Centre Cathedrale?

Yes, parking is offered for EUR 18 per day. Though parking is limited, accessible parking is also available.

Does Mercure Rouen Centre Cathedrale have a casino on the premises?

No, Mercure Rouen Centre Cathedrale doesn't have a casino.

Will I find an indoor pool at Mercure Rouen Centre Cathedrale?

No, there is no indoor pool at this hotel.

Is Mercure Rouen Centre Cathedrale good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a restaurant.

Does Mercure Rouen Centre Cathedrale have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Rouen Centre Cathedrale feature a restaurant that includes a breakfast menu?

Yes, Mercure Rouen Centre Cathedrale serves to-go breakfast each morning for a surcharge from its restaurant.

Will Mercure Rouen Centre Cathedrale allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Rouen Centre Cathedrale for a fee of EUR 15 per pet, per night.

Does Mercure Rouen Centre Cathedrale have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Mercure Rouen Centre Cathedrale?

The closest major airport to Mercure Rouen Centre Cathedrale is Rouen (URO-Rouen - Seine Valley), which is 9.2 mi away (26 minutes by car).

Are there rooms with balconies at Mercure Rouen Centre Cathedrale?

Yes, some guestrooms at Mercure Rouen Centre Cathedrale offer a balcony and may feature city views.

Mercure Rouen Centre Cathedrale Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 475 out of 943 reviews" "
Rating 8 - Good. 352 out of 943 reviews" "
Rating 6 - Okay. 75 out of 943 reviews" "
Rating 4 - Poor. 25 out of 943 reviews" "
Rating 2 - Terrible. 16 out of 943 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ehud

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at reception was excellent. Stay and location were first rate.
Stayed 1 night in Oct 2024

10/10 Excellent

Heribert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convinient for visiting the old centre and cathedral. Plenty wateringholes nearby offering a variety of good food. A bit of a puzzle to get to the hotel by car, but I blame my navigation system (or the person who entered the coordinates...)😉
Stayed 1 night in Sep 2024

10/10 Excellent

Herma, St. Albert

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of the historical part of Rouen. Very walkable. Room was very clean and spacious. Breakfast was excellent. Parking is somewhat difficult. We had a van which did not fit in their underground parking. Be prepared to drive around to find a parking spot.
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

8/10 Good

Brigitte

Traveled with family
Liked: Amenities
Parking access is difficult. Otherwise the stay was pretty good. They did not clean our room, however.
Stayed 2 nights in Sep 2024

8/10 Good

Amanda

Stayed 1 night in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jeff

Liked: Cleanliness
Good value
Stayed 3 nights in Sep 2024

10/10 Excellent

DESMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located downtown, easy access and great friendly environment. Local eateries were great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Great location, steps to the Cathedral
Modern, clean, well-appointed hotel in an excellent part of town, steps from the Cathedral.
Stayed 2 nights in Sep 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location of this hotel is fantastic for sightseeing - right next to the Cathedral and amongst beautiful streets. We found the staff at this hotel to be exceptionally helpful and we really enjoyed the breakfasts. There is on -site parking which we found to be very convenient, and we were emailed with parking instructions prior to our stay. Thank you to the wonderful staff!
Stayed 3 nights in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t ask for a better location. You can walk to everything . Beautiful part of the city..Has an underground parking garage which was great. Steep and a little challenging to get in and out. But so nice to have in the city center. Interior and bathrooms could use an update. But I would stay there again because of the location.
Stayed 1 night in Aug 2024

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location!
Absolutely wonderful hotel. Location, breakfast are excellent! Staff is very friendly and eager to help.
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great location in the centre of Rouen and staff friendly. We stayed twice, once on our way down to Bordeaux area and again on the way up. First room had a weird bathroom, a large, but odd toilet that looked like the original one had broken, and they changed it for whatever they had, which didn't quite fit. There was urine all round the toilet seat brackets and dirt in the corners of the room. Second room was ok, but again room was dirty, looked like they just swilled a mop around the bathroom and didn't bother with the corners that missed. Wouldn't stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

gordon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good central location, secure car park
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Great staff
Thank you to all the staff for fixing our air conditioning unit so quickly and looking after us so well.
Stayed 2 nights in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, decor and vibe. Pillows a bit naff.
Stayed 2 nights in Jul 2024

8/10 Good

Kathryn

Stayed 1 night in Jul 2024

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

A

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s a dump!
This hotel is dump. Do not stay here under any circumstances unless you enjoy disappointment. The parking system simply does not work. A guest needs a code to progress in the barriered one way street to gain entrance, the hotel say the send a code, they did not. As you might imagine there was quite a queue developed at this entrance and some hopefuls had a code, it was wrong. The staff did not answer the intercom or the phone. The most dispiriting thing to was that instead of accepting the situation and apologising they argued and dismissed the whole thing. The hotel, apart from the reception/restaurant area was noticeably grubby, the decor tired/shabby. It was in need of significant maintenance, our fridge did not work, the curtains hung off the rails as the sliders were broken and there was exposed wiring apparent. The lavatory blocked. I would normally have taken these matters up with the staff but could not face the self satisfied, bored, clearly poorly trained people who should get out of the service industry asap. DO NOT STAY HERE!
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only for small People.
Havde bestilt 3 enkeltsenge men fik dobbelt seng og opredning. Badeværelses bruser meget lav, og loftet lavt. Er man 2 meter, så er der ikke plads. Toilet er i børnehøjde, dermed en god træning af knæene. Meget central beliggenhed.
Stayed 1 night in Jul 2024

10/10 Excellent

ALFONSO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Rouen
Centrally located and very comfortable with a wonderful staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and very quiet in the evening.
Stayed 1 night in Jul 2024