Hilton Richmond Hotel & Spa/Short Pump

4.0 star property
Hotel with 2 restaurants, near Short Pump Town Center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Richmond Hotel & Spa/Short Pump

Exterior
View from room
Exterior
Bar (on property)
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Gym

Explore the area

Map
12042 West Broad Street, Richmond, VA, 23233
  • Short Pump Town Center
    12 min walk
  • Sheltering Arms Institute
    3 min drive
  • Henrico Doctors' Hospital
    12 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    29 min drive

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Room options

Classic Room, 2 Queen Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed with Sofa bed

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 2 Queen Beds, Accessible, Bathtub

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Accessible (Hearing Accessible)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Parlor Suite Non-Smoking

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Richmond

Located in Short Pump within a short walk of Short Pump Town Center, Hilton Richmond Hotel & Spa/Short Pump is within 2 miles (3 km) of Sheltering Arms Institute. This 254-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Short Pump Town Center - 12 min walk
  • Sheltering Arms Institute - 3 min drive
  • Henrico Doctors' Hospital - 12 min drive
  • University of Richmond - 14 min drive
  • Lewis Ginter Botanical Garden - 14 min drive

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 29 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Casa del Barco - Short Pump Town Center - ‬10 min walk
  • ‪Firebirds Wood Fired Grill - ‬11 min walk

About this property

Hilton Richmond Hotel & Spa/Short Pump

Hotel with 2 restaurants, near Short Pump Town Center
Hilton Richmond Hotel & Spa/Short Pump features a full-service spa, an indoor pool, and a 24-hour gym. Self parking is available for USD 10.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a spa tub, and meeting rooms.
Guests can expect to find free WiFi and 65-inch flat-screen TVs with satellite channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include MP3 docks, coffee makers, and laptop-compatible safes. Housekeeping is available on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Aura Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aroma Cafe
  • Shula's Steakhouse
  • The Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 11 meeting rooms
  • 21,937 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable/satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 2 percent tourism fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 18.00 per person
  • Covered self parking fee: USD 10.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM—-3:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Richmond
Hilton Richmond Hotel
Hilton Richmond Hotel Short Pump
Hilton Richmond Short Pump
Hilton Short Pump
Hilton Short Pump Richmond
Richmond Hilton
Richmond Hilton Short Pump
Richmond Short Pump Hilton
Short Pump Hilton
Hilton Richmond Hotel And Spa / Short Pump
Hilton Richmond Hotel /Short Pump
Hilton Richmond /Short Pump
The Hilton Richmond Hotel Spa / Short Pump
Hilton Richmond & Short Pump
Hilton Richmond Hotel & Spa/Short Pump Hotel
Hilton Richmond Hotel & Spa/Short Pump Richmond
Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Frequently asked questions

Is a free cancellation option available at Hilton Richmond Hotel & Spa/Short Pump?

Hilton Richmond Hotel & Spa/Short Pump offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Richmond Hotel & Spa/Short Pump?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Hilton Richmond Hotel & Spa/Short Pump on Dec 25, 2024 start from $158.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hilton Richmond Hotel & Spa/Short Pump?

This hotel is situated in Short Pump within a short 12-minute walk of Short Pump Town Center. Elk's Lodge is also within a driving distance of 4.7 mi.

Is there parking available at Hilton Richmond Hotel & Spa/Short Pump?

Yes, covered parking is offered for USD 10.00 per day. Accessible parking and electric car charging are also available for guests.

Is there a spa at Hilton Richmond Hotel & Spa/Short Pump?

Aura Spa is the hotel's spa and services include deep-tissue massages, couples treatments, and body wraps. The spa is not open daily but only on select days.

Does Hilton Richmond Hotel & Spa/Short Pump have a casino?

No, Hilton Richmond Hotel & Spa/Short Pump doesn't have a casino.

Will I find an indoor pool at Hilton Richmond Hotel & Spa/Short Pump?

Yes, this hotel has an indoor pool along with a spa tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is Hilton Richmond Hotel & Spa/Short Pump good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does Hilton Richmond Hotel & Spa/Short Pump have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hilton Richmond Hotel & Spa/Short Pump have a restaurant that serves breakfast?

Yes, Hilton Richmond Hotel & Spa/Short Pump has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Hilton Richmond Hotel & Spa/Short Pump allow pets to stay free of charge?

No, pets aren't allowed at Hilton Richmond Hotel & Spa/Short Pump though service animals are welcome.

Are there connecting rooms at Hilton Richmond Hotel & Spa/Short Pump?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hilton Richmond Hotel & Spa/Short Pump?

The closest major airport to Hilton Richmond Hotel & Spa/Short Pump is Richmond Intl. Airport (RIC), which is 22.2 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Hilton Richmond Hotel & Spa/Short Pump?

No, there aren't any guestrooms with balconies at Hilton Richmond Hotel & Spa/Short Pump.

Does Hilton Richmond Hotel & Spa/Short Pump offer wedding services?

There are wedding services available at Hilton Richmond Hotel & Spa/Short Pump if that's in your vacation plans.

Hilton Richmond Hotel & Spa/Short Pump Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1006 reviews" "
Rating 8 - Good. 208 out of 1006 reviews" "
Rating 6 - Okay. 76 out of 1006 reviews" "
Rating 4 - Poor. 49 out of 1006 reviews" "
Rating 2 - Terrible. 36 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

David

Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Mushtaq

Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Stayed 1 night in Aug 2024

10/10 Excellent

Diona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and reasonable price !
Stayed 3 nights in Aug 2024

2/10 Terrible

Yuri

Stayed 4 nights in Aug 2024

8/10 Good

dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it
Stayed 1 night in Aug 2024

10/10 Excellent

SHERRI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Relaxing. I enjoyed everything about it.
Stayed 1 night in Aug 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
We came in a little late. Room was all set for us and everyone was very nice. The restaurant was excellent and took care of us even though we made it for dinner just before the kitchen closed. Place was very beautiful. We will stay there again next time we are in Richmond
Stayed 1 night in Aug 2024

10/10 Excellent

Sayed

Liked: Amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Octavia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean , quiet and safe place
Stayed 1 night in Aug 2024

10/10 Excellent

Marcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Spacious comfortable rooms, ample parking including a garage which connects directly to the hotel via an elevator. Pool and hot tub onsite. Shopping and dining options are around the property. Short Pump Mall has major department stores and other branded stored. Twenty minute ride from the Richmond airport. Would stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Derek

Stayed 1 night in Aug 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Windy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around wonderful.
Spotless, quiet and convenient, with the MOST courteous staff. Super comfortable bed and wonderful pillows to top it off. I can’t think of a hotel I have enjoyed more!
Stayed 1 night in Aug 2024

8/10 Good

Tammie

Traveled with family
Nice weekend away!!
Excellent hotel! So clean!! Rooms are large, beds comfy. Hotel is very quiet and it was packed! Half a mile to Short Pump Mall, restaurants everyone. Great location! Pool and hot tub was a nice place to relax and wind down! Large tv! Thank you for a great stay!!
Stayed 1 night in Aug 2024

10/10 Excellent

Julia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a quick and seamless check in and check out process and the room was very nice. Very close to the mall and restaurants.
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Valerie

Stayed 1 night in Aug 2024

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. The hotel was very clean, rooms and property. The location was great. There was also a bar with food options. Will stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
No opinion- wasn't in the room or facility too much. Only slept.
Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Yelitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a girls weekend. The restaurant/bar is nice but it does gets busy on the weekends. They have good room service. The Spa is pretty nice too and the girls there are very nice and knowledgeable but it also gets busy and is suggested to make reservations ahead of time.
Stayed 1 night in Jul 2024