Hilton Richmond Hotel & Spa/Short Pump in Richmond

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Hotel with 2 restaurants, near Short Pump Town Center

Choose dates to view prices

Where to?

Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot Tub
Gym
Pool
Breakfast available

Explore the area

12042 West Broad Street, Richmond, VA, 23233

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Room options

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds

380 sq ft
Sleeps 4
2 Queen Beds

Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

380 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed with Sofa bed

380 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Classic Room, 2 Queen Beds, Accessible, Bathtub

380 sq ft
Sleeps 4
2 Queen Beds

Classic Room, 1 King Bed, Accessible (Hearing Accessible)

380 sq ft
Sleeps 3
1 King Bed

Classic Room, 1 King Bed

380 sq ft
Sleeps 2
1 King Bed

Suite, Non Smoking

380 sq ft
Sleeps 4
1 King Bed

Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

380 sq ft
Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking

700 sq ft
Sleeps 4
1 King Bed

Parlor Suite Non-Smoking

700 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed

380 sq ft
Sleeps 4
1 King Bed

About the neighborhood

Richmond

Located in Short Pump within a short walk of Short Pump Town Center, Hilton Richmond Hotel & Spa/Short Pump is within 2 miles (3 km) of Sheltering Arms Institute. This 254-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

Short Pump Town Center - 12 min walk - 0.7 miles
Sheltering Arms Institute - 3 min drive - 1.8 miles
Henrico Doctors' Hospital - 12 min drive - 8.4 miles
University of Richmond - 14 min drive - 9.1 miles
Lewis Ginter Botanical Garden - 14 min drive - 10.5 miles

Getting around

Richmond Main Street Station - 19 min drive
Richmond Intl. Airport (RIC) - 29 min drive

Restaurants

‪Starbucks - ‬12 min walk
‪Chick-fil-A - ‬9 min walk
‪Casa del Barco - Short Pump Town Center - ‬10 min walk
‪Firebirds Wood Fired Grill - ‬11 min walk
‪Panera Bread - ‬19 min walk

About this property

Hilton Richmond Hotel & Spa/Short Pump

Hotel with 2 restaurants, near Short Pump Town Center

Hilton Richmond Hotel & Spa/Short Pump features a full-service spa, an indoor pool, and a 24-hour gym. Self parking is available for USD 10.00 per day. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and meeting rooms.

Guests can expect to find free WiFi and 65-inch flat-screen TVs with satellite channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include MP3 docks, coffee makers, and laptop-compatible safes. Housekeeping is available on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Aura Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.

Languages

English, Spanish

Similar properties

Pool
Hot Tub
Breakfast included
Pet friendly

includes taxes & fees

$135 per night

Apr 1 - Apr 2

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Covered self parking on site (USD 10 per day)
Wheelchair-accessible parking and van parking available

Food and drink

Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 18 per person
2 restaurants
A bar/lounge
A coffee shop/cafe

Restaurants on site

Aroma Cafe
Shula's Steakhouse
The Restaurant

Things to do

24-hour gym
Full-service spa
Hot tub
Indoor pool
TV in common areas

Family friendly

In-room crib
Indoor pool
Mini-fridge

Conveniences

24-hour front desk
ATM
Luggage storage
Shared microwave
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (on request)
Wedding services

Business services

11 meeting rooms
21,937 square feet of conference space
24-hour business center
Computer station

Outdoors

Outdoor furniture
Terrace

Full-service spa

5 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Manicures/pedicures
Spa open select days

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 accessible parking spaces
Assistive listening devices
Braille/raised signage
Elevator
Handrails in stairways
Lever door handles
Phone accessibility kit
Stair-free path to entrance
Thin carpet in room
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

1 building
8 floors
Banquet hall
Built in 2009
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided
Free crib
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

65-inch flat-screen TV with premium cable/satellite channels
MP3 dock
Pay movies

Food and drink

Coffee/tea maker
Mini-fridge

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests will receive smart lock details

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Service animals exempt from fees

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

2 percent tourism fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 9.00 to 18.00 per person
Covered self parking fee: USD 10.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Check-in: 3 PM—-3:00 AM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

Pool access available from 6:00 AM to 10:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Richmond

Hilton Richmond Hotel

Hilton Richmond Hotel Short Pump

Hilton Richmond Short Pump

Hilton Short Pump

Hilton Short Pump Richmond

Richmond Hilton

Richmond Hilton Short Pump

Richmond Short Pump Hilton

Short Pump Hilton

Hilton Richmond Hotel And Spa / Short Pump

Hilton Richmond Hotel /Short Pump

Hilton Richmond /Short Pump

The Hilton Richmond Hotel Spa / Short Pump

Hilton Richmond & Short Pump

Hilton Richmond Hotel & Spa/Short Pump Hotel

Hilton Richmond Hotel & Spa/Short Pump Richmond

Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Frequently asked questions

Is a free cancellation option available at Hilton Richmond Hotel & Spa/Short Pump?

Hilton Richmond Hotel & Spa/Short Pump offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Richmond Hotel & Spa/Short Pump?

As of Mar 28, 2025, prices found for a 1-night stay for 2 adults at Hilton Richmond Hotel & Spa/Short Pump on Apr 6, 2025 start from $168.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hilton Richmond Hotel & Spa/Short Pump?

This hotel is situated in Short Pump within a short 12-minute walk of Short Pump Town Center. You'll also find Bowl America Short Pump and Elk's Lodge within a short drive.

Will I be able to park at Hilton Richmond Hotel & Spa/Short Pump?

Yes, covered parking is offered for USD 10.00 per day. Accessible parking and electric car charging are also available for guests.

Is there a spa at Hilton Richmond Hotel & Spa/Short Pump?

Aura Spa is the hotel's spa and services include deep-tissue massages, body wraps, and couples treatments. The spa is not open daily but only on select days.

Does Hilton Richmond Hotel & Spa/Short Pump have a casino?

No, Hilton Richmond Hotel & Spa/Short Pump doesn't have a casino.

Will I find an indoor pool at Hilton Richmond Hotel & Spa/Short Pump?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is Hilton Richmond Hotel & Spa/Short Pump a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does Hilton Richmond Hotel & Spa/Short Pump have a hot tub?

Yes, this hotel has a spa tub.

Does Hilton Richmond Hotel & Spa/Short Pump have a restaurant that serves breakfast?

Yes, Hilton Richmond Hotel & Spa/Short Pump has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Hilton Richmond Hotel & Spa/Short Pump allow pets to stay free of charge?

No, pets aren't allowed at Hilton Richmond Hotel & Spa/Short Pump though service animals are welcome.

Does Hilton Richmond Hotel & Spa/Short Pump have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hilton Richmond Hotel & Spa/Short Pump?

The closest major airport to Hilton Richmond Hotel & Spa/Short Pump is Richmond Intl. Airport (RIC), which is 22.2 mi away (29 minutes by car).

Can I book a room with a balcony at Hilton Richmond Hotel & Spa/Short Pump?

No, you won't find guestrooms with balconies at Hilton Richmond Hotel & Spa/Short Pump.

Does Hilton Richmond Hotel & Spa/Short Pump offer wedding services?

There are wedding services available at Hilton Richmond Hotel & Spa/Short Pump if that's in your vacation plans.

Hilton Richmond Hotel & Spa/Short Pump Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Roger, LANCASTER

Dec 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and covenient

Stayed 1 night in Dec 2024

2/10 Terrible

Francesca

Dec 23, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible customer service, cold showers, messy presentation

Stayed 1 night in Dec 2024

10/10 Excellent

LARRY

Dec 21, 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Paul E

Dec 21, 2024

Stayed 1 night in Nov 2024

10/10 Excellent

lauren

Dec 21, 2024

Stayed 3 nights in Nov 2024

6/10 Okay

Brandon

Business traveler

Dec 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

The beds are too firm for my liking. My back was in pretty rough shape from one night.

Stayed 1 night in Dec 2024

8/10 Good

Ellen

Dec 16, 2024

Liked: Cleanliness, property conditions & facilities

Great for business

The property was clean.. However, I did not feel that I was at a four star Hotel. it seemed to be More business oriented. No nice little touches that I expect from a property with this Rating.

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Dec 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

Jaye

Dec 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Dec 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I was only in town for a few days, so I did not have time to check out all of their amenities. However, I did go the restaurant and the food was amazing! I would definitely recommend ordering the mushroom ragout. The service from my arrival was top tier. I could not leave the desk without becoming a rewards member. Whether it is quick or long trip, I would highly recommend staying here.

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Traveled with family

Dec 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great Hotel!

Stayed 3 nights in Dec 2024

8/10 Good

Paul

Traveled with family

Dec 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Spa was closed

Stayed 5 nights in Nov 2024

8/10 Good

Colette

Dec 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Michael L.

Traveled with family

Dec 1, 2024

Liked: Staff & service, amenities, property conditions & facilities

5 stars says it all.

Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen, Winchester

Traveled with family

Dec 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Terrific location. Super convenient to lots of stores, food options and a short walk to an awesome gym.

Stayed 1 night in Nov 2024

8/10 Good

William a

Business traveler

Nov 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel & close to everything

Beautiful hotel and area; friendly staff and close to everything. FREEZING temps on the main level (lobby through conference rooms on the first day on my stay).

Stayed 2 nights in Nov 2024

8/10 Good

Christina

Nov 28, 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Bathroom shower was not cleaned before our arrival. There was a lot hair on the walls inside the tub. Parking one night was a nightmare. They had an event going on so we had to park across the street. Other than those 2 things we had a good stay.

Stayed 2 nights in Nov 2024