Hilton Richmond Hotel & Spa/Short Pump in Richmond

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Hotel with 2 restaurants, near Short Pump Town Center

Choose dates to view prices

Dates

December 2024

January 2025

Couples treatment rooms, body treatments, deep-tissue massages

Superior Room, 1 King Bed with Sofa bed | View from room

Overview
Rooms
Location
Policies

Excellent

Guests liked:

Clean rooms, friendly staff

Popular amenities

Bar

Hot Tub

Spa

Pool

Breakfast available

Parking available

Explore the area

12042 West Broad Street, Richmond, VA, 23233

Short Pump Town Center
12 min walk
Sheltering Arms Institute
3 min drive
Henrico Doctors' Hospital
12 min drive
Richmond, VA (RIC-Richmond Intl.)
29 min drive

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Room options

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds

380 sq ft
Sleeps 4
2 Queen Beds

Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

380 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed with Sofa bed

380 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Classic Room, 2 Queen Beds, Accessible, Bathtub

380 sq ft
Sleeps 4
2 Queen Beds

Classic Room, 1 King Bed, Accessible (Hearing Accessible)

380 sq ft
Sleeps 3
1 King Bed

Classic Room, 1 King Bed

380 sq ft
Sleeps 2
1 King Bed

Suite, Non Smoking

380 sq ft
Sleeps 4
1 King Bed

Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

380 sq ft
Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking

700 sq ft
Sleeps 4
1 King Bed

Parlor Suite Non-Smoking

700 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed

380 sq ft
Sleeps 4
1 King Bed

Pool

Hot Tub

Breakfast included

Pet friendly

per night

$167 total

includes taxes & fees

Dec 6 - Dec 7

About the neighborhood

Richmond

Located in Short Pump within a short walk of Short Pump Town Center, Hilton Richmond Hotel & Spa/Short Pump is within 2 miles (3 km) of Sheltering Arms Institute. This 254-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

Short Pump Town Center - 12 min walk - 0.7 miles
Sheltering Arms Institute - 3 min drive - 1.8 miles
Henrico Doctors' Hospital - 12 min drive - 8.4 miles
University of Richmond - 14 min drive - 9.1 miles
Lewis Ginter Botanical Garden - 14 min drive - 10.5 miles

Getting around

Richmond Main Street Station - 19 min drive
Richmond Intl. Airport (RIC) - 29 min drive

Restaurants

‪The Cheesecake Factory - ‬11 min walk
‪Starbucks - ‬12 min walk
‪Chick-fil-A - ‬9 min walk
‪Casa del Barco - Short Pump Town Center - ‬10 min walk
‪Firebirds Wood Fired Grill - ‬11 min walk

About this property

Hilton Richmond Hotel & Spa/Short Pump

Hotel with 2 restaurants, near Short Pump Town Center

Hilton Richmond Hotel & Spa/Short Pump features a full-service spa, an indoor pool, and a 24-hour gym. Self parking is available for USD 10.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a spa tub, and meeting rooms.

Guests can expect to find free WiFi and 65-inch flat-screen TVs with satellite channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include MP3 docks, coffee makers, and laptop-compatible safes. Housekeeping is available on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Aura Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Covered self parking on site (USD 10 per day)
Wheelchair-accessible parking and van parking available

Food and drink

Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 18 per person
2 restaurants
A bar/lounge
A coffee shop/cafe

Restaurants on site

Aroma Cafe
Shula's Steakhouse
The Restaurant

Things to do

24-hour gym
Full-service spa
Indoor pool
Spa tub
TV in common areas

Family friendly

Free crib
Indoor pool
Mini-fridge

Conveniences

24-hour front desk
ATM
Luggage storage
Shared microwave
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (on request)
Wedding services

Business services

11 meeting rooms
21,937 square feet of conference space
24-hour business center
Computer station

Outdoors

Outdoor furniture
Terrace

Full-service spa

5 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Manicures/pedicures
Spa open select days

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 accessible parking spaces
Assistive listening devices
Braille/raised signage
Elevator
Handrails in stairways
Lever door handles
Phone accessibility kit
Stair-free path to entrance
Thin carpet in room
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

1 building
8 floors
Banquet hall
Built in 2009
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided
Free crib
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

65-inch flat-screen TV with premium cable/satellite channels
MP3 dock
Pay movies

Food and drink

Coffee/tea maker
Mini-fridge

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests will receive smart lock details

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Service animals exempt from fees

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

2 percent tourism fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 9.00 to 18.00 per person
Covered self parking fee: USD 10.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Check-in: 3 PM—-3:00 AM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

Pool access available from 6:00 AM to 10:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Richmond

Hilton Richmond Hotel

Hilton Richmond Hotel Short Pump

Hilton Richmond Short Pump

Hilton Short Pump

Hilton Short Pump Richmond

Richmond Hilton

Richmond Hilton Short Pump

Richmond Short Pump Hilton

Short Pump Hilton

Hilton Richmond Hotel And Spa / Short Pump

Hilton Richmond Hotel /Short Pump

Hilton Richmond /Short Pump

The Hilton Richmond Hotel Spa / Short Pump

Hilton Richmond & Short Pump

Hilton Richmond Hotel & Spa/Short Pump Hotel

Hilton Richmond Hotel & Spa/Short Pump Richmond

Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Frequently asked questions

Is a free cancellation option available at Hilton Richmond Hotel & Spa/Short Pump?

Hilton Richmond Hotel & Spa/Short Pump offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Richmond Hotel & Spa/Short Pump?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Hilton Richmond Hotel & Spa/Short Pump on Dec 2, 2024 start from $177.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hilton Richmond Hotel & Spa/Short Pump?

This hotel is situated in Short Pump within a short 12-minute walk of Short Pump Town Center. Elk's Lodge is also within a driving distance of 4.7 mi.

Is parking available on site at Hilton Richmond Hotel & Spa/Short Pump?

Yes, covered parking is offered for USD 10.00 per day. Accessible parking and electric car charging are also available for guests.

Is there a spa at Hilton Richmond Hotel & Spa/Short Pump?

Aura Spa is the hotel's spa and services include deep-tissue massages, couples treatments, and body wraps. The spa is not open daily but only on select days.

Does Hilton Richmond Hotel & Spa/Short Pump have a casino?

No, Hilton Richmond Hotel & Spa/Short Pump doesn't have a casino.

Will I find an indoor pool at Hilton Richmond Hotel & Spa/Short Pump?

Yes, this hotel has an indoor pool along with a spa tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is Hilton Richmond Hotel & Spa/Short Pump good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Hilton Richmond Hotel & Spa/Short Pump?

Yes, guests can enjoy a spa tub at this hotel.

Does Hilton Richmond Hotel & Spa/Short Pump have a restaurant that serves breakfast?

Yes, Hilton Richmond Hotel & Spa/Short Pump has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Hilton Richmond Hotel & Spa/Short Pump allow pets to stay free of charge?

No, pets aren't allowed at Hilton Richmond Hotel & Spa/Short Pump though service animals are welcome.

Does Hilton Richmond Hotel & Spa/Short Pump have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hilton Richmond Hotel & Spa/Short Pump?

The closest major airport to Hilton Richmond Hotel & Spa/Short Pump is Richmond Intl. Airport (RIC), which is 22.2 mi away (29 minutes by car).

Can I book a room with a balcony at Hilton Richmond Hotel & Spa/Short Pump?

No, you won't find guestrooms with balconies at Hilton Richmond Hotel & Spa/Short Pump.

Does Hilton Richmond Hotel & Spa/Short Pump offer wedding services?

There are wedding services available at Hilton Richmond Hotel & Spa/Short Pump if that's in your vacation plans.

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Marcie

Aug 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property. Spacious comfortable rooms, ample parking including a garage which connects directly to the hotel via an elevator. Pool and hot tub onsite. Shopping and dining options are around the property. Short Pump Mall has major department stores and other branded stored. Twenty minute ride from the Richmond airport. Would stay there again.

Stayed 3 nights in Aug 2024

10/10 Excellent

Derek

Aug 11, 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Andre

Aug 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Windy

Aug 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All around wonderful.

Spotless, quiet and convenient, with the MOST courteous staff. Super comfortable bed and wonderful pillows to top it off. I can’t think of a hotel I have enjoyed more!

Stayed 1 night in Aug 2024

8/10 Good

Tammie

Traveled with family

Aug 11, 2024

Nice weekend away!!

Excellent hotel! So clean!! Rooms are large, beds comfy. Hotel is very quiet and it was packed! Half a mile to Short Pump Mall, restaurants everyone. Great location! Pool and hot tub was a nice place to relax and wind down! Large tv! Thank you for a great stay!!

Stayed 1 night in Aug 2024

10/10 Excellent

Julia

Traveled with group

Aug 6, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was a quick and seamless check in and check out process and the room was very nice. Very close to the mall and restaurants.

Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Aug 5, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

10/10 Excellent

Valerie

Aug 5, 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Bridget

Traveled with family

Aug 5, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was very helpful. The hotel was very clean, rooms and property. The location was great. There was also a bar with food options. Will stay again

Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Jul 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

No opinion- wasn't in the room or facility too much. Only slept.

Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Jul 23, 2024

Liked: Property conditions & facilities

Disliked: Cleanliness

Stayed 1 night in Jul 2024

10/10 Excellent

Yelitza

Jul 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place for a girls weekend. The restaurant/bar is nice but it does gets busy on the weekends. They have good room service. The Spa is pretty nice too and the girls there are very nice and knowledgeable but it also gets busy and is suggested to make reservations ahead of time.

Stayed 1 night in Jul 2024

10/10 Excellent

michelle

Jul 20, 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Linda

Traveled with family and small children

Jul 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really enjoyed our stay! Everything was excellent and will definitely stay here again. Front desk were beyond nice.

Stayed 1 night in Jul 2024

8/10 Good

Khairul

Jul 19, 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Jul 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Getaway

This hotel is a perfect weekend getaway. Everything was either walking distance or short drive to many places. The staff was professional and courteous despite the busyness of the lobby. I would definitely book this hotel for the next trip.

Stayed 2 nights in Jul 2024

8/10 Good

Tarhan

Jul 15, 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

margo

Traveled with family

Jul 14, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean Beautiful Accommodations. Love the Crabtree soap, lotion, shampoo, conditioner and body wash

Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Jul 12, 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Elvin

Traveled with family

Jul 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay. Friendly staff..

Stayed 7 nights in Jul 2024

8/10 Good

michael

Jul 8, 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Jul 8, 2024

Liked: Cleanliness

Stayed 1 night in Jun 2024

10/10 Excellent

Lori

Jul 3, 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Brent

Traveled with family

Jul 3, 2024

Liked: Cleanliness, staff & service

Good stay for an emergency overnight

The hotel is beautiful. Front desk staff was nice. The cons were that people were yelling in the hall at midnight, and the bedfing was not comfortable. They use a top sheet as a fitted sheet. It comes untucked and tangles up around you. The comforter is also really thin and there isnt any extra blankets in the room.

Stayed 1 night in Jun 2024