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La Palma Polo Hotel

4.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

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Photo gallery for La Palma Polo Hotel

Deluxe Double Room, Garden View, Garden Area | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Royal Suite, Garden View, Ground Floor | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Interior entrance
Property grounds
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
Calle Manuel Burbano S/N, Barrio La Palma, Puembo, Pichincha, 170179
  • Cumbaya Park
    ‪24 min drive‬
  • Paseo San Francisco
    ‪25 min drive‬
  • University of San Francisco Quito Campus
    ‪25 min drive‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪50 min drive‬

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Room options

View all photos for Premium Room, Garden View, Ground Floor

Premium Room, Garden View, Ground Floor | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Room, Garden View, Ground Floor

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, Garden View, Ground Floor

Royal Suite, Garden View, Ground Floor | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Royal Suite, Garden View, Ground Floor

  • 754 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Garden View, Garden Area

Deluxe Double Room, Garden View, Garden Area | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, Garden View, Garden Area

  • 431 sq ft
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Indoor pool

Wyndham Quito Airport

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
9.4 out of 10, Exceptional, (1931)
The price is $158
per night
$177 total
Feb 26 - Feb 27
Wyndham Quito Airport

About the neighborhood

Puembo

La Palma Polo Hotel places you 9.9 mi (15.9 km) from Ilaló and 10.2 mi (16.5 km) from Scala Shopping Mall. This 12-room, 4-star hotel has 2 outdoor pools along with a full-service spa and free breakfast.

What's nearby

  • University of San Francisco Quito Campus - 25 min drive
  • General Rumiñahui Coliseum - 32 min drive
  • Atahualpa Olympic Stadium - 32 min drive
  • Parque La Carolina - 32 min drive
  • Quicentro Shopping - 33 min drive

Getting around

  • La Alameda Station - 34 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 50 min drive

Restaurants

  • ‪Amazonia Café - ‬27 min drive
  • ‪TGI Fridays - ‬27 min drive
  • ‪Juan Valdez Café - ‬27 min drive
  • ‪CasaRES Steak House - ‬27 min drive
  • ‪Guacamole Grill - ‬27 min drive

About this property

La Palma Polo Hotel

Family-friendly hotel with 2 outdoor pools and a full-service spa
Guests of La Palma Polo Hotel have access to a full-service spa, 2 outdoor pools, and a children's pool. Free valet and self parking are available—or if you're not driving, take the shuttle from the airport to the hotel (available 24 hours) for USD 20 per vehicle. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa hotel include outdoor tennis courts, free WiFi in public areas, and a conference center.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Frette Italian sheets and pillow menus ensure a restful night. Kitchenettes, dryers, and patios are other standard amenities.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts.

The recreational activities listed below are available either on site or nearby; fees may apply.

LUM has 3 treatment rooms including rooms for couples. Services include massages. The spa is open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Free children's club
  • Full-service spa
  • Horseback riding/rentals
  • Pilates classes
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • Highchair
  • In-room kitchenette
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (301 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • In-room massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 5 buildings
  • Built in 2016
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Late-night room service
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per night
  • Cribs/infant beds are available for USD 30.0 per night

Property payment types

Important information

Fees

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 20 (up to 10 years old)
  • Crib (infant bed) fee: USD 30.0 per night
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

QUITO POLO CLUB AIRPORT BOUTIQUE HOTEL Puembo
QUITO POLO CLUB AIRPORT BOUTIQUE Puembo
QUITO POLO CLUB AIRPORT BOUTIQUE
QUITO POLO CLUB S.A Hotel Puembo
QUITO POLO CLUB S.A Hotel
QUITO POLO CLUB S.A Puembo
QUITO POLO CLUB S.A
QUITO POLO CLUB AIRPORT BOUTIQUE HOTEL
La Palma Polo Club
QUITO POLO CLUB S.A
La Palma Polo Hotel Hotel
La Palma Polo Hotel Puembo
La Palma Polo Hotel Hotel Puembo

Frequently asked questions

Is free cancellation available at La Palma Polo Hotel?

La Palma Polo Hotel provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see around La Palma Polo Hotel?

This hotel is located in Puembo, close to Cumbaya Park, Scala Shopping Mall, and Paseo San Francisco. You'll also find Quito Zoo nearby.

Is there parking available at La Palma Polo Hotel?

Yes, valet parking and self parking are offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Is there a spa at La Palma Polo Hotel?

LUM is the hotel's spa and services include couples treatments and massages. The spa is not open daily but only on select days.

Does La Palma Polo Hotel have a casino?

No, La Palma Polo Hotel doesn't have a casino.

Will I find an indoor pool at La Palma Polo Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is La Palma Polo Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as 2 outdoor pools and a poolside bar.

Are there hot tubs at La Palma Polo Hotel?

No, there isn't a spa tub at this hotel.

Does La Palma Polo Hotel feature a restaurant that includes a breakfast menu?

Yes, La Palma Polo Hotel serves free continental breakfast each morning from its restaurant.

Will La Palma Polo Hotel allow pets to stay free of charge?

No, pets aren't allowed at La Palma Polo Hotel.

Are there connecting rooms at La Palma Polo Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from La Palma Polo Hotel?

The closest major airport to La Palma Polo Hotel is Mariscal Sucre Intl. Airport (UIO), which is 10.7 mi away (50 minutes by car).

Can I book a room with a balcony at La Palma Polo Hotel?

Yes, every guestroom at La Palma Polo Hotel comes with a patio with some featuring garden views.

Does La Palma Polo Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at La Palma Polo Hotel.

La Palma Polo Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 132 out of 170 reviews
Rating 8 - Good. 25 out of 170 reviews
Rating 6 - Okay. 4 out of 170 reviews
Rating 4 - Poor. 2 out of 170 reviews
Rating 2 - Terrible. 7 out of 170 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure heaven!
One of the most beautiful properties I’ve ever stayed on! The restaurant, room, pool were gorgeous! The gym is state of the art! Perfect place to rest and unwind!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel
It's amazing resort, very helpful staff, clean and organized.
Stayed 1 night in Oct 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Omg - stunning!
Most amazing discovery - true resort! I will be back!
Stayed 1 night in Jun 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal Edenic Gem!!
Phenomenal Edenic Gem!! So surprised by this place. Stunning rooms. Highly recommend!
Stayed 1 night in Feb 2024

10/10 Excellent

Kirsty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is next level! We booked it as we had 1 night in Quito before flying back to the UK and it was superb. The staff could not have been more helpful & the facilities were top notch. Our room was immaculate & we had a balcony on the lake where we saw so much wildlife including some quite rare birds. We were able to check out late & use the facilities until we needed to head to the airport and we had a wonderful relaxed afternoon by the outdoor pool. The food and drinks were delicious. A glorious setting and the perfect relaxing end to an amazing holiday.
Stayed 1 night in Jan 2024

4/10 Poor

Lucia

Liked: Cleanliness
Disliked: Staff & service, room comfort
Terrible experience
Las Palmas is mostly a polo club. They host massive events. I wished they had let us know that they were hosting a massive party the day of or arrival, we spent an hour sitting in traffic trying to access the property. The property is located in a rural area, that can only be accessed through a narrow street. When they host these events there is massive congestion. It took us longer to get to the hotel than to fly from Cuenca to Quito. Terrible experience. The music was loud and we could hear it in our room. The rooms are spacious but don’t have blackouts curtains. The front desk was very apologetic but it was clear they didn’t think through how hosting a massive event would impact their regular customers.
Stayed 1 night in Dec 2023

10/10 Excellent

Paramjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious accommodation with mini kitchen, excellent place for just relaxing in a quiet spacious setting. Feels more like a country club than a hotel. Staff were incredible, very helpful in whatever was requested.
Stayed 2 nights in Dec 2023

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a problem with our reservation, however they were able to solve it, that’s why the rating was not excellent. The place is really beautiful, quiet and cozy.
Stayed 1 night in Nov 2023

10/10 Excellent

Monica, Lake Tapps

Stayed 1 night in Oct 2023

2/10 Terrible

Roberto

Traveled with partner
Disliked: Staff & service
My reservation was cancelled by the hotel at the last minute and I was sent to different hotel
Stayed 1 night in Oct 2023

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place !
Stayed 1 night in Oct 2023

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, relaxed atmosphere
Stayed 1 night in Sep 2023

10/10 Excellent

Juan, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Daniel, DPO AA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Patricia

Traveled with family
Everything was amazing. Staff extra friendly and incredibly helpful. Its a treck to get your bags to the room, but the folks met us to take our bags for us. The rooms were immaculate and incredibly comfortable and the views were AMAZING! Will definitely stay again! Thank you all so much!
Stayed 1 night in May 2023

10/10 Excellent

ROY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Watching and speaking with owners and trainers of dressage horses was an unexpected bonus !
Stayed 2 nights in May 2023

10/10 Excellent

Andres

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2023

10/10 Excellent

Wendy

Stayed 2 nights in Apr 2023

10/10 Excellent

Kelsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every room and suite at La Palma was absolutely stunning. It was true luxury. The restaurant on-site was fantastic. We also really appreciated that they offered shuttles to and from the airport. No complaints, next time we are in Quito we will definitely stay here again.
Stayed 1 night in Mar 2023

10/10 Excellent

Caldwell, Verbank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities
the hot water doesn't works good.
Stayed 1 night in Mar 2023

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We read all of the reviews and were still wowed by this hotel -- what a gorgeous room, view, grounds, meal, and service. Thank you!
Stayed 1 night in Mar 2023